AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Meltwater Media Intelligence Platform

90 Ratings
Score 6 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Meltwater Media Intelligence Platform

If you send out press releases with the intention of reaching a very specific audience, Meltwater can help you with that. If you are constantly looking for industry-specific articles for blogs or social media, Meltwater can be extremely helpful for that. If you're trying to track overall impressions of your organization in the media - whether they're positive or negative, etc. - Meltwater is a huge help. I can't think of a specific scenario where it would not be appropriate if you're working in public relations or media relations.
Lance Cranmer profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Meltwater Media Intelligence Platform
Boolean keyword searches
AgoraPulse
7.8
Meltwater Media Intelligence Platform
Filtering out noise/spam
AgoraPulse
7.1
Meltwater Media Intelligence Platform
Sentiment analysis
AgoraPulse
9.1
Meltwater Media Intelligence Platform
Broad channel coverage
AgoraPulse
8.5
Meltwater Media Intelligence Platform

Publishing

AgoraPulse
8.1
Meltwater Media Intelligence Platform
Content planning and scheduling
AgoraPulse
8.8
Meltwater Media Intelligence Platform
Audience targeting
AgoraPulse
6.7
Meltwater Media Intelligence Platform
Content optimization
AgoraPulse
9.1
Meltwater Media Intelligence Platform
Workflow management
AgoraPulse
7.9
Meltwater Media Intelligence Platform

Engagement

AgoraPulse
7.5
Meltwater Media Intelligence Platform
Automated routing and prioritization
AgoraPulse
6.4
Meltwater Media Intelligence Platform
Customer interaction histories
AgoraPulse
8.4
Meltwater Media Intelligence Platform
Bulk actions
AgoraPulse
7.9
Meltwater Media Intelligence Platform

Marketing

AgoraPulse
7.6
Meltwater Media Intelligence Platform
Lead generation
AgoraPulse
6.5
Meltwater Media Intelligence Platform
Content marketing
AgoraPulse
9.1
Meltwater Media Intelligence Platform
Paid media management
AgoraPulse
8.2
Meltwater Media Intelligence Platform
Campaigns and promotions
AgoraPulse
6.7
Meltwater Media Intelligence Platform

Channel coverage/integration

AgoraPulse
8.6
Meltwater Media Intelligence Platform
Twitter
AgoraPulse
9.2
Meltwater Media Intelligence Platform
Facebook
AgoraPulse
8.9
Meltwater Media Intelligence Platform
Instagram
AgoraPulse
7.8
Meltwater Media Intelligence Platform

Reporting/analytics

AgoraPulse
7.3
Meltwater Media Intelligence Platform
Campaign success analytics
AgoraPulse
7.6
Meltwater Media Intelligence Platform
Real-time tracking
AgoraPulse
7.4
Meltwater Media Intelligence Platform
Competitor analysis
AgoraPulse
6.9
Meltwater Media Intelligence Platform

Account management

AgoraPulse
7.4
Meltwater Media Intelligence Platform
Role-based user permissions & privileges
AgoraPulse
8.3
Meltwater Media Intelligence Platform
Mobile access
AgoraPulse
6.6
Meltwater Media Intelligence Platform

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Statistics and graphics that are available provide a wealth of knowledge.
  • Any journalist I've ever wanted to know more about has a complete and detailed profile on Meltwater.
  • Daily e-mails are a big help.
Lance Cranmer profile photo

Cons

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo
  • Sometimes it seems like the Meltwater app does so much that it can be a little overwhelming.
  • No matter how many times we type into our search fields that we don't want to see social media results from our own account they still seem to show up. Not sure why this can't be fixed.
  • Searching for things can sometimes be tedious.
Lance Cranmer profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
We really love the way this platform works and the way it has helped us organize and streamline our day! The time saved is a key factor in why we will continue to use this software and might only consider something else if it were to cover more networks or to improve on the combining of information streams
Christopher Kimball profile photo
Meltwater Media Intelligence Platform10.0
Based on 6 answers
As a smaller sized communications team we would likely free up a lot of time and get better results by either subscribing to a more established clipping service, or engaging an outside PR agency.
Chris Vanasdalan profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
Meltwater Media Intelligence Platform7.0
Based on 1 answer
Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
Chris Vanasdalan profile photo

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Meltwater Media Intelligence Platform9.6
Based on 4 answers
Our support contact is responsive and helpful. She takes the time to explain the different features and is honest about it's limitations. I would like to see more self service type training tools and more proactive support. We always initiate contact when we hit a roadblock. There is very little contact from Meltwater reps trying to pro-actively help us improve the overall usability.
Chris Vanasdalan profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Meltwater Media Intelligence Platform8.0
Based on 1 answer
Again, really in-depth and helpful for a program that is really easy to use.
Carolyn Smith profile photo

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Meltwater Media Intelligence Platform8.0
Based on 1 answer
Walked step by step through program. Very informative on a program that doesn't require much training.
Carolyn Smith profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Meltwater Media Intelligence Platform6.1
Based on 2 answers
You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
Chris Vanasdalan profile photo

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
The search results yielded within the Meltwater platform far outnumber and outperform the platforms I have used in the past. The tool is just so much more powerful and has many more resources. The customer service team with Meltwater is also a winner, great knowledgeable staff that helped us build out our searches, dashboards and custom reports. Really the best platform I have used.
Matar Gueye profile photo

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • Meltwater has removed the burden of tracking many of our own previous publicity campaigns.
  • Meltwater allowed us to see the value of our hits and pitch appropriate audiences accordingly.
  • Meltwater was willing to work with us from a cost standpoint to accommodate our company's needs.
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Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Meltwater Media Intelligence Platform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Meltwater Media Intelligence Platform Editions & Modules
Meltwater Media Intelligence Platform
Additional Pricing Details

Meltwater Media Intelligence Platform More Information