AgoraPulse

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Top Rated
276 Ratings

Meltwater Media Intelligence Platform

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94 Ratings

AgoraPulse

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Top Rated
276 Ratings
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Score 8.5 out of 101

Meltwater Media Intelligence Platform

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94 Ratings
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Score 6 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Meltwater Media Intelligence Platform

Meltwater is great for pulling together reports of our media mentions - both on the web and social media. It is great to report to management and the entire company where we are getting visibility on the internet. Sending out press releases is not only easy, but there is also great value in the ability to reach a wider journalist and editor base. A list of media contacts is very beneficial for a search of current employees when looking for a contact to reach out to. This allows us to reach out to new contacts to form a relationship with.
Avery Harris profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Meltwater Media Intelligence Platform
Boolean keyword searches
AgoraPulse
7.8
Meltwater Media Intelligence Platform
Filtering out noise/spam
AgoraPulse
7.2
Meltwater Media Intelligence Platform
Sentiment analysis
AgoraPulse
9.1
Meltwater Media Intelligence Platform
Broad channel coverage
AgoraPulse
8.5
Meltwater Media Intelligence Platform

Publishing

AgoraPulse
8.1
Meltwater Media Intelligence Platform
Content planning and scheduling
AgoraPulse
8.8
Meltwater Media Intelligence Platform
Audience targeting
AgoraPulse
6.7
Meltwater Media Intelligence Platform
Content optimization
AgoraPulse
9.1
Meltwater Media Intelligence Platform
Workflow management
AgoraPulse
7.9
Meltwater Media Intelligence Platform

Engagement

AgoraPulse
7.6
Meltwater Media Intelligence Platform
Automated routing and prioritization
AgoraPulse
6.4
Meltwater Media Intelligence Platform
Customer interaction histories
AgoraPulse
8.4
Meltwater Media Intelligence Platform
Bulk actions
AgoraPulse
7.9
Meltwater Media Intelligence Platform

Marketing

AgoraPulse
7.6
Meltwater Media Intelligence Platform
Lead generation
AgoraPulse
6.6
Meltwater Media Intelligence Platform
Content marketing
AgoraPulse
9.1
Meltwater Media Intelligence Platform
Paid media management
AgoraPulse
8.2
Meltwater Media Intelligence Platform
Campaigns and promotions
AgoraPulse
6.7
Meltwater Media Intelligence Platform

Channel coverage/integration

AgoraPulse
8.6
Meltwater Media Intelligence Platform
Twitter
AgoraPulse
9.1
Meltwater Media Intelligence Platform
Facebook
AgoraPulse
8.9
Meltwater Media Intelligence Platform
Instagram
AgoraPulse
7.8
Meltwater Media Intelligence Platform

Reporting/analytics

AgoraPulse
7.3
Meltwater Media Intelligence Platform
Campaign success analytics
AgoraPulse
7.7
Meltwater Media Intelligence Platform
Real-time tracking
AgoraPulse
7.3
Meltwater Media Intelligence Platform
Competitor analysis
AgoraPulse
6.9
Meltwater Media Intelligence Platform

Account management

AgoraPulse
7.4
Meltwater Media Intelligence Platform
Role-based user permissions & privileges
AgoraPulse
8.3
Meltwater Media Intelligence Platform
Mobile access
AgoraPulse
6.6
Meltwater Media Intelligence Platform

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Interaface is very user-friendly
  • Dashboard
  • Nothing More...
No photo available

Cons

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo
  • Include more non-traditional media contacts in the media contact database.
  • We also use the Engage platform - it would make it simpler if both Engage and Intelligence had a more similar layout or if they mirrored eachother in some way. They seem like two completely separate entities.
  • The Sentiment reported through Intelligence isn't always accurate. One of our partner's names is a common last name and people often tag them on social, however it is completely unrelated to our partner. When this is reported as negative, we have to manually adjust.
No photo available

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Meltwater Media Intelligence Platform10.0
Based on 6 answers
We have had great success with Meltwater Buzz the past 2 years. The reporting has been great for our board reports, seeing the conversations going on between our followers helps us to learn who our audience is and what we can do better on our social media. The analytics we see on Meltwater Buzz we could not get anywhere else
Christy Chachere profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
Meltwater Media Intelligence Platform7.0
Based on 1 answer
Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
Chris Vanasdalan profile photo

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
Meltwater Media Intelligence Platform9.8
Based on 4 answers
Jacy, my account rep, responds within minutes of my emails. When I send a note to general support (to update a media influencer's information, for example), that is responded to immediately, and they've never taken more than 24 hours to resolve it completely. They are attentive, they are fast, and they are effective. They don't just acknowledge that they've received my request - they actually resolve the problem. If the problem takes longer than an hour or so, they email me with updates, so I don't wonder if they're still working on it.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Meltwater Media Intelligence Platform8.0
Based on 1 answer
Again, really in-depth and helpful for a program that is really easy to use.
Carolyn Smith profile photo

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Meltwater Media Intelligence Platform8.0
Based on 1 answer
Walked step by step through program. Very informative on a program that doesn't require much training.
Carolyn Smith profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Meltwater Media Intelligence Platform6.1
Based on 2 answers
You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
Chris Vanasdalan profile photo

Alternatives Considered

The feature that pulled us to AgoraPulse was the platform's ability to pull in comments from social platforms, particularly comments on paid ads and posts. Our clients run a large number of ads, and being able to monitor interactions in real time and be assured that no customer was being missed or under-served was the #1 deciding point in our move to AgoraPulse.
Matthew Jackson profile photo
The customer service was the number one thing that set Meltwater apart from Cision. At Meltwater we have a designated team that we can turn to for questions and they respond promptly and professionally. We received the training on the platform that we needed and we are always kept up to date on the new features
No photo available

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • A huge positive impact that we've had is that we are able to easily create post-event media reports for our clients. The shareable Dashboards are a great addition and have really helped us streamline that process.
Wesley Polk Lucas profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Meltwater Media Intelligence Platform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Meltwater Media Intelligence Platform Editions & Modules
Meltwater Media Intelligence Platform
Additional Pricing Details

Meltwater Media Intelligence Platform More Information