Agorapulse

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Top Rated
297 Ratings

Meltwater Media Intelligence Platform

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96 Ratings

Agorapulse

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Top Rated
297 Ratings
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Score 8.5 out of 101

Meltwater Media Intelligence Platform

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96 Ratings
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Score 6 out of 101

Add comparison

Likelihood to Recommend

Agorapulse

This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so I would recommend using this mainly on desktop in the office.
Jay Selig profile photo

Meltwater Media Intelligence Platform

If you're looking to build a distribution list quickly and correctly, Meltwater is tremendously helpful. If you're a communications specialist tasked with tracking multiple facets of your brand, Meltwater's customizable dashboards and organization will shave significant time spent tracking placements and social media. Our office hasn't made the transition to using Meltwater to distribute our releases, but the option will allow us to track the number of opens and for how long, which will help us determine the success of our distribution. We're really excited about this feature.
David Miller profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Meltwater Media Intelligence Platform
Boolean keyword searches
Agorapulse
7.8
Meltwater Media Intelligence Platform
Filtering out noise/spam
Agorapulse
7.2
Meltwater Media Intelligence Platform
Sentiment analysis
Agorapulse
9.1
Meltwater Media Intelligence Platform
Broad channel coverage
Agorapulse
8.5
Meltwater Media Intelligence Platform

Publishing

Agorapulse
8.1
Meltwater Media Intelligence Platform
Content planning and scheduling
Agorapulse
8.8
Meltwater Media Intelligence Platform
Audience targeting
Agorapulse
6.7
Meltwater Media Intelligence Platform
Content optimization
Agorapulse
9.1
Meltwater Media Intelligence Platform
Workflow management
Agorapulse
7.9
Meltwater Media Intelligence Platform

Engagement

Agorapulse
7.6
Meltwater Media Intelligence Platform
Automated routing and prioritization
Agorapulse
6.4
Meltwater Media Intelligence Platform
Customer interaction histories
Agorapulse
8.4
Meltwater Media Intelligence Platform
Bulk actions
Agorapulse
7.9
Meltwater Media Intelligence Platform

Marketing

Agorapulse
7.6
Meltwater Media Intelligence Platform
Lead generation
Agorapulse
6.6
Meltwater Media Intelligence Platform
Content marketing
Agorapulse
9.1
Meltwater Media Intelligence Platform
Paid media management
Agorapulse
8.2
Meltwater Media Intelligence Platform
Campaigns and promotions
Agorapulse
6.7
Meltwater Media Intelligence Platform

Channel coverage/integration

Agorapulse
8.1
Meltwater Media Intelligence Platform
Twitter
Agorapulse
9.0
Meltwater Media Intelligence Platform
Facebook
Agorapulse
8.9
Meltwater Media Intelligence Platform
LinkedIn
Agorapulse
6.7
Meltwater Media Intelligence Platform
Instagram
Agorapulse
7.7
Meltwater Media Intelligence Platform

Reporting/analytics

Agorapulse
7.3
Meltwater Media Intelligence Platform
Campaign success analytics
Agorapulse
7.7
Meltwater Media Intelligence Platform
Real-time tracking
Agorapulse
7.3
Meltwater Media Intelligence Platform
Competitor analysis
Agorapulse
6.9
Meltwater Media Intelligence Platform

Account management

Agorapulse
7.4
Meltwater Media Intelligence Platform
Role-based user permissions & privileges
Agorapulse
8.3
Meltwater Media Intelligence Platform
Mobile access
Agorapulse
6.6
Meltwater Media Intelligence Platform

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Statistics and graphics that are available provide a wealth of knowledge.
  • Any journalist I've ever wanted to know more about has a complete and detailed profile on Meltwater.
  • Daily e-mails are a big help.
Lance Cranmer profile photo

Cons

  • The mobile app could catch up with the desktop version but it still has all the basic functionality and doesn't slow you down.
Jayden Andersen profile photo
  • I do not always trust their reach statistics.
  • It is very hard to filter out press releases.
  • The user interface is sometimes tricky.
No photo available

Likelihood to Renew

Agorapulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Meltwater Media Intelligence Platform10.0
Based on 6 answers
As a smaller sized communications team we would likely free up a lot of time and get better results by either subscribing to a more established clipping service, or engaging an outside PR agency.
Chris Vanasdalan profile photo

Usability

Agorapulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
Meltwater Media Intelligence Platform7.0
Based on 1 answer
Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
Chris Vanasdalan profile photo

Support

Agorapulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Meltwater Media Intelligence Platform9.9
Based on 4 answers
Our support contact is responsive and helpful. She takes the time to explain the different features and is honest about it's limitations. I would like to see more self service type training tools and more proactive support. We always initiate contact when we hit a roadblock. There is very little contact from Meltwater reps trying to pro-actively help us improve the overall usability.
Chris Vanasdalan profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Meltwater Media Intelligence Platform8.0
Based on 1 answer
Again, really in-depth and helpful for a program that is really easy to use.
Carolyn Smith profile photo

Online Training

Agorapulse7.3
Based on 1 answer
No answer on this topic is available.
Meltwater Media Intelligence Platform8.0
Based on 1 answer
Walked step by step through program. Very informative on a program that doesn't require much training.
Carolyn Smith profile photo

Implementation

Agorapulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Meltwater Media Intelligence Platform6.1
Based on 2 answers
You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
Chris Vanasdalan profile photo

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
We have been using Meltwater for a number of years, but each year we've reevaluated and looked at other platforms to determine if Meltwater is still the best option, accounting for both cost and fuctionality. Other platforms we looked at included Cision, TrendKite, Sprout and more. Meltwater was determined to best fit our needs at this time.
No photo available

Return on Investment

  • More social interactions with students, alumni, and prospective students through social inbox.
  • Increased visibility for events, research, and awards.
  • Increased our efficiency as it is allowing us to expand into other social media channels.
Joey McNamara profile photo
  • I don't feel that the tool is worth the big sticker price. At the cost of $51k per year, I expect a much deeper set of analytics
  • It does save some time when it comes to building and distributing newsletters, but it is still fairly labor intensive overall. Often the results are not as accurate as one may hope. I find myself frequently tweaking the keywords we're tracking in an effort to get better results.
Chris Vanasdalan profile photo

Pricing Details

Agorapulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Agorapulse Editions & Modules
Agorapulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details

Agorapulse More Information

Meltwater Media Intelligence Platform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Meltwater Media Intelligence Platform Editions & Modules
Meltwater Media Intelligence Platform
Additional Pricing Details

Meltwater Media Intelligence Platform More Information