Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Algolia
Score 8.3 out of 10
N/A
Algolia offers AI-powered solutions to improve online search and discovery experiences, with tools for business teams and APIs for developers that help to improve user engagement and conversions across websites, apps, and e-commerce platforms.
$0
per month 10k search requests + 100k records
New Relic
Score 8.0 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
AlgoliaNew Relic
Editions & Modules
Build
Free
per month Up to 10,000 search requests + 1 Million records
Grow Plus
Free / Pay as you go
per month 10K searches/month & 100K records included; $1.75 per extra 1K searches, $0.40 per extra 1K records
Grow
Free / Pay as you go
per month 10K search requests & 100K records included; $0.50 per extra 1K searches, $0.40 per extra 1K records
Elevate
custom
per year
Elevate
Custom
per year Custom search requests and records — volume-based discounts available
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
AlgoliaNew Relic
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPay as you go, scale instantly, or upgrade anytime for advanced features and capabilities.
More Pricing Information
Community Pulse
AlgoliaNew Relic
Considered Both Products
Algolia

No answer on this topic

New Relic
Chose New Relic
Our organisation uses PaperTrail for logging purposes. New Relic captures system logs or errors but it's not great [at] capturing an end to end cycle of an operation. PT works great in those types of cases.
Best Alternatives
AlgoliaNew Relic
Small Businesses
Yext
Yext
Score 8.9 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Guru
Guru
Score 9.6 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
Guru
Guru
Score 9.6 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlgoliaNew Relic
Likelihood to Recommend
8.4
(56 ratings)
7.9
(145 ratings)
Likelihood to Renew
10.0
(6 ratings)
8.8
(16 ratings)
Usability
6.0
(1 ratings)
8.3
(11 ratings)
Availability
9.6
(5 ratings)
9.1
(2 ratings)
Performance
9.4
(5 ratings)
9.1
(2 ratings)
Support Rating
8.8
(3 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.0
(9 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
9.4
(5 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
AlgoliaNew Relic
Likelihood to Recommend
Algolia
We had several sales calls with Algolia to determine it was the right product for our client. Then when we entered into an agreement we had very detailed weekly onboarding sessions to teach us about the tool. The dashboard is very user friendly and there's so many different features. We're excited about the level of control we'll have with this tool compared to the default site search tools through a CMS like Drupal or Wordpress, or ElasticSearch via AWS. This is nice because we can see why a search is ranking a certain way right through the dashboard and will save us time from having to do trial and error to make the site search as relevant as possible. However, there are so many features that it can seem overwhelming to start at first. We are also one of the first clients using this in a non-ecommerce way so there were not as many uses cases we could reference. The tool is expensive but worth it so far.
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New Relic
I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
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Pros
Algolia
  • Users get instant feedback as they type, even with complex filters like brand, model, price range, and financing eligibility. This speed significantly improves engagement and reduces bounce.
  • A user searching for “Camry 2020” or even “Camary 20” still sees relevant Toyota Camry listings from 2020. This reduces friction, especially on mobile where spelling errors are common.
  • Algolia handles multi-faceted filters efficiently. For example, a user can filter by location, transmission type, color, or inspection status without any lag.
  • We fine-tune the ranking of search results based on what matters to our business—like prioritizing cars with higher margins or better availability in key cities.
  • We can experiment with different ranking formulas or UI variations to improve KPIs like lead conversion or time-to-first-interaction.
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New Relic
  • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
  • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
  • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
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Cons
Algolia
  • Better integration of features (ex. synonyms feature is great but isn't respected by their re-ranking product)
  • Tooling to reduce spam search queries being triaged by system/logged to analytics panels
  • More automated summaries of analytics (ie. recommend synonyms to add, trends noticed in search volume in specific areas of site, easier ways to leverage API vs using website UI)
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New Relic
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
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Likelihood to Renew
Algolia
Algolia is a great tool, we didn't have to build a custom search platform (using Elasticsearch for example) for a while. It has great flexibility and the set of libraries and SDKs make using it really easy. However, there are two major blockers for our future: - Their pricing it's still a bit hard to predict (when you are used to other kind of metrics for usage) so I really recommend to take a look at it first. - Integrating it within a CI/CD pipeline is difficult to replicate staging/development environments based on Production.
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New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
Algolia
Personally I find the Algolia integration not very complicated and the service super reactive. In terms of configuration, it's quite complete, at the end what matters is what we are able to index on Algolia. With rich data, the tool is amazing and a lot of things are possible.
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New Relic
The reason fir giving this rating is that New Relic's UI is straight forward, intuitive and easy to navigate which makes its accessible even for new users.It offers real time visibility which helps teams quickly spot problems and understand performance data. Moreover it offers comprehensive monitoring in one place making it easier to mange complex tools
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Reliability and Availability
Algolia
100% uptime for as much as we were aware :P
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New Relic
Never observed an outage
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Performance
Algolia
Performance is always a major concern when integrating services with our client's websites. Our tests and real-world experience show that Algolia is highly performant. We have more extremely satisfied with the speed of both the search service APIs and the backend administrative and analytic interface.
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New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Algolia
It’s non existent. No tech support and no customer service… my application was blocked and is currently inactive causing huge business disruption, and I’m still waiting days later for a response to an issue which could be resolved very very quickly if only they would respond. Very poor from a company of that size
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New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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Implementation Rating
Algolia
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Algolia
While AWS's offering is a typically cheaper solution, it requires a lot of work to gain any of the core features of Algolia. The cost of dev time and long-term maintenance would be more than the costs incurred with Algolia, which is why it made the most sense financially. On the engineering side, we could give our stakeholders access to Algolia to adjust the indices themselves, which would allow us to focus on other work.
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New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
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Scalability
Algolia
Overall is a scalable tool as the environment and the backend functions are the same and many things are done directly on the tool so without the need of further specific developments. However some things could be improved such as documentation for integration that could help in doing whitelabel solutions
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New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Algolia
  • Users who had abandoned our product (attributing slow search speeds as the reason) returned to us thanks to Algolia
  • We used Algolia as our product's backbone to relaunch it, making it the center of all search on our platform which paid off massively.
  • Considering we relaunched our product, with Aloglia functioning as its engine, we got a lot of press coverage for our highly improved search speeds.
  • One negative would be how important it is to read the fine print when it comes to the technical documentation. As pricing is done on the basis of records and indexes, it is not made apparent that there is a size limit for your records or how quickly these numbers can increase for any particular use case. Be very wary of these as they can quite easily exceed your allotted budget for the product.
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New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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ScreenShots

Algolia Screenshots

Screenshot of Index & Query Rules Management. Query Rules help to enhance an engine's ranking behavior for specific queries. Setting up rules can uncover and enable users to respond more specifically to the intent behind users' queries.Screenshot of Query Monitoring. This offers insight into the status, performance and overall activity happening within the search engine.Screenshot of Algolia Analytics. The search bar is a feedback form. Algolia's analytics drives insights from search to click to conversion.Screenshot of the Algolia Dashboard, offering products to accelerate search and discovery experiences across any device and platform.Screenshot of the advanced front-end libraries, API clients, and extensive documentation that help developers build, deploy, and maintain.Screenshot of where users getting started simply choose an index, denote the events, and choose a model.