What users are saying about
21 Ratings
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1750 Ratings
21 Ratings
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Score 7.3 out of 101

Skype

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1750 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Skype

Skype is pretty good as an integrated tool for quick communication between departments. However, Zoom is lightyears ahead of Skype (and everything else we've tried) as a videoconferencing solution. Teams (another, newer Microsoft product) works for all the things I like about Skype namely within-organization collaboration and communication and is more streamlined and tightly connected to the Office suite in ways that Skype is not.
Ho'omana Nathan Horton profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Skype
7.6
High quality audio
Amazon Chime
8.5
Skype
8.2
High quality video
Amazon Chime
8.2
Skype
7.8
Low bandwidth requirements
Amazon Chime
7.6
Skype
6.7
Mobile support
Amazon Chime
7.8
Skype
7.6

Screen Sharing

Amazon Chime
7.8
Skype
7.8
Desktop sharing
Amazon Chime
8.1
Skype
8.5
Whiteboards
Amazon Chime
7.5
Skype
7.0

Online Meetings / Events

Amazon Chime
7.7
Skype
7.7
Calendar integration
Amazon Chime
7.3
Skype
7.7
Meeting initiation
Amazon Chime
8.1
Skype
7.9
Integrates with social media
Amazon Chime
7.7
Skype
7.2
Record meetings / events
Amazon Chime
8.1
Skype
7.9
Slideshows
Amazon Chime
7.6
Skype
7.6

Online Events Collaboration

Amazon Chime
7.4
Skype
8.0
Live chat
Amazon Chime
8.4
Skype
8.6
Audience polling
Amazon Chime
6.5
Skype
7.6
Q&A
Amazon Chime
7.2
Skype
7.9

Online Events Security

Amazon Chime
8.3
Skype
7.6
User authentication
Amazon Chime
8.4
Skype
8.3
Participant roles & permissions
Amazon Chime
8.3
Skype
7.5
Confidential attendee list
Amazon Chime
8.2
Skype
7.1

Pros

Amazon Chime

  • The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
  • Using Chime as an instant messaging app between our workforce is extremely helpful.
  • It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.
No photo available

Skype

  • Easy to install for MacOS or Windows and user account setup is intuitive.
  • In the newest version of Skype, you can make the window showing the other person very small. This feature is nice, because I can quickly look something up on my computer and still see the person I am talking to.
  • The chat capability of Skype is also handy if you need to quickly send someone a bit of code or a website link.
Maike Holthuijzen profile photo

Cons

Amazon Chime

  • Sometimes it's a little too basic and simple
  • I've come across multiple times where notifications won't go away even after viewing all unread messages
  • Requires a lot of updates
Melinda Saternis profile photo

Skype

  • While adding can modifying contacts is relatively easy after you figure it out, new users may struggle with this. Adding a simple plus button next to a persons name in a chat window would be a great help. a simple stream lined single or double click option would be great.
  • A gif repository. While Skype is a business tool some business isn't always so serious. My coworkers and I like to share links and other things quickly with each other over Skype to keep morale high. Being able to respond quickly to your buddy down the hall with a witty gif would make a difference.
  • Not exactly a bad thing but the group chat window could be confusing for new users. Streamlining this and allowing the user to drag themselves out of a chat instead of having to close a window or something similar may help with this.
No photo available

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Skype

Skype 8.5
Based on 4 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar profile photo

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Skype

Skype 9.0
Based on 2 answers
Because it's reliable, cheap and requires a low bandwidth during voice and video calling.
sohail ahmed profile photo

Support

Amazon Chime

Amazon Chime 7.7
Based on 3 answers
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

Skype

Skype 7.5
Based on 30 answers
Anytime I had any problems with Skype, the Customer team was there to help me. However, their help section is so advanced that I found many answers there without being forced to ask them in any other communication channels. It works really well and it is a very reliable tool for companies.
Kinga Odziemek profile photo

Implementation

Amazon Chime

No score
No answers yet
No answers on this topic

Skype

Skype 8.0
Based on 1 answer
No, It was implemented by third party
sohail ahmed profile photo

Alternatives Considered

Amazon Chime

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.
Jesse Bickel, MS - PMP profile photo

Skype

It's very difficult to compare Skype to the other tools listed above that are in the database. Skype is much more fully featured and easy to use with many users than Google Hangouts or Google Duo. WebEx and GoToMeeting are better conference call style set ups but not really in the same market but do provide some similar services to Skype. Join.me and Cisco Jabber offer some screen sharing and instant messaging features as Skype and are a little better for those purposes. In essence Skype covers so many things that it's just an easy Swiss army knife style of tool.
Jason Hartigan profile photo

Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Skype

  • Faster Client Response - Because I am able to check my missed calls and voicemails through my email with Skype, I end up with a faster responses rate to my clients both in and out of the office. I check my messages with my email and return calls faster than before I had Skype. It also makes it quick and easy to check my voicemail through email on my cell phone while away from the office. I no longer have to call into my office landline to check messages!
  • Quicker Client Connection - One of the most common occurrences in our business is that one employee will need to make referrals for a student or client to another employee in our organization. In the past these referrals have been cumbersome and have not always led to eventual connection of the client to another employee. We would send them across campus to another office in hopes that the employee was available, or with an email or phone number and hope that they took the initiative to reach out. With the instant messenger and the video call function, we are able to contact employees across campus immediately so that clients can talk face to face with with their point of referral.
  • More Efficient Business Model - This is a goal of our organization for the upcoming year. Skype has already helped us to progress in this goal by reducing the amount of time spent on unnecessary communications and processes. In the past, at a business with thousands of employees, we were forced to look up internal phone numbers on our website or through the phone roster. Now, I can look up phone numbers and email addresses through Skype messenger almost instantly, in addition to being able to send an instant message. I can also view other employees' schedules and availability through Skype messenger, instead of having to comb through Outlook. This helps me schedule calls and meetings more quickly than I have been able to before I started using Skype.
Kathleen E. Hobson profile photo

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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