Apollo.io vs. RingEX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apollo.io
Score 8.5 out of 10
N/A
Apollo is a sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data.
$59
per month per user
RingEX
Score 8.6 out of 10
N/A
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
$20
per month
Pricing
Apollo.ioRingEX
Editions & Modules
Basic
$59
per month per user
Professional
$99
per month per user
Organization
$1,188
per year per user
No answers on this topic
Offerings
Pricing Offerings
Apollo.ioRingEX
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details20% discount for annual billing on the Basic and Professional plans.Pricing is /user/month paid annually. Pricing increases when paid monthly. Core - $20/month (paid monthly) Advanced - $25/month (paid monthly) Ultra - $35/month (paid monthly) Customer Engagement Bundle - contact us for pricing
More Pricing Information
Community Pulse
Apollo.ioRingEX
Features
Apollo.ioRingEX
Prospecting
Comparison of Prospecting features of Product A and Product B
Apollo.io
8.1
193 Ratings
5% above category average
RingEX
-
Ratings
Advanced search8.4188 Ratings00 Ratings
Identification of new leads8.2188 Ratings00 Ratings
List quality7.8191 Ratings00 Ratings
List upload/download8.4179 Ratings00 Ratings
Ideal customer targeting8.0186 Ratings00 Ratings
Load time/data access8.2189 Ratings00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Apollo.io
8.2
191 Ratings
6% above category average
RingEX
-
Ratings
Contact information8.2191 Ratings00 Ratings
Company information8.4191 Ratings00 Ratings
Industry information8.0189 Ratings00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Apollo.io
7.8
188 Ratings
5% above category average
RingEX
-
Ratings
Lead qualification process7.8172 Ratings00 Ratings
Smart lists and recommendations7.5172 Ratings00 Ratings
Salesforce integration8.1110 Ratings00 Ratings
Company/business profiles8.1179 Ratings00 Ratings
Alerts and reminders7.7161 Ratings00 Ratings
Data hygiene7.5179 Ratings00 Ratings
Automatic data refresh7.5169 Ratings00 Ratings
Tags7.8144 Ratings00 Ratings
Filters and segmentation8.3174 Ratings00 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Apollo.io
7.7
166 Ratings
4% above category average
RingEX
-
Ratings
Sales email templates7.5165 Ratings00 Ratings
Append emails to records7.9151 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Apollo.io
-
Ratings
RingEX
8.4
10 Ratings
1% above category average
High quality audio00 Ratings8.99 Ratings
High quality video00 Ratings7.88 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Apollo.io
-
Ratings
RingEX
8.3
6 Ratings
1% below category average
Desktop sharing00 Ratings8.36 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Apollo.io
-
Ratings
RingEX
7.8
7 Ratings
7% below category average
Calendar integration00 Ratings7.77 Ratings
Meeting initiation00 Ratings7.97 Ratings
Record meetings / events00 Ratings7.95 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Apollo.io
-
Ratings
RingEX
7.9
3 Ratings
3% below category average
Live chat00 Ratings7.93 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Apollo.io
-
Ratings
RingEX
7.8
9 Ratings
1% above category average
User authentication00 Ratings7.78 Ratings
Participant roles & permissions00 Ratings7.98 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Apollo.io
-
Ratings
RingEX
8.4
198 Ratings
0% below category average
Hosted PBX00 Ratings8.8105 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings8.5146 Ratings
Directory of employee names00 Ratings8.7180 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Apollo.io
-
Ratings
RingEX
8.5
207 Ratings
0% below category average
Answering rules00 Ratings8.7190 Ratings
Call recording00 Ratings8.4175 Ratings
Call park00 Ratings8.6155 Ratings
Call screening00 Ratings8.4163 Ratings
Message alerts00 Ratings8.8192 Ratings
Business SMS/External Messaging00 Ratings8.311 Ratings
Online Fax00 Ratings8.08 Ratings
Voicemail Transcription00 Ratings8.810 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Apollo.io
-
Ratings
RingEX
9.2
182 Ratings
5% above category average
Mobile app for iOS00 Ratings9.1157 Ratings
Mobile app for Android00 Ratings9.3138 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Apollo.io
-
Ratings
RingEX
7.8
9 Ratings
6% below category average
Centralized communications management00 Ratings7.96 Ratings
Team messaging00 Ratings7.96 Ratings
Team document sharing00 Ratings7.63 Ratings
Call and meeting analytics00 Ratings7.78 Ratings
Best Alternatives
Apollo.ioRingEX
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Score 9.1 out of 10
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TechTarget Priority Engine
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Score 10.0 out of 10
Webex Calling
Webex Calling
Score 8.8 out of 10
Enterprises
TechTarget Priority Engine
TechTarget Priority Engine
Score 10.0 out of 10
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Score 8.8 out of 10
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User Ratings
Apollo.ioRingEX
Likelihood to Recommend
8.6
(214 ratings)
8.7
(212 ratings)
Likelihood to Renew
8.5
(6 ratings)
8.9
(15 ratings)
Usability
8.2
(185 ratings)
8.7
(11 ratings)
Availability
-
(0 ratings)
9.4
(142 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
7.0
(6 ratings)
5.3
(28 ratings)
In-Person Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
5.5
(1 ratings)
8.1
(6 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Apollo.ioRingEX
Likelihood to Recommend
Apollo.io
Ideally, you can organize your list of potential clients based on various criteria, such as business unit, economic sector, location (by country or city), company size, etc. I have tested this with companies in my country and confirmed that the results are genuine, provided the contacts are verified. El mejor escenario es que puedes organizar la lista de clientes potenciales basado en muchos ítems como: unidad de negocio, sector económico, ubicación (por país o ciudad), tamaños de las empresas, etc. Lo he probado con empresas de mi país y he certificado que los resultados son reales si son contactos verificados. This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
Read full review
RingCentral
It's very suitable if you want a competent "business phone" solution. It is extremely reliable; the pricing is competitive, and it offers some advanced features and functions. It offers the ability to set up numbers very quickly and to procure them from across the globe. It offers good flexibility in controlling how and where those numbers route, with the ability to add inline messages, voicemail inbox, etc. It is not, to me, a like-for-like replacement for a call center product (and indeed RingCentral offers a true call center solution). If you are looking for advanced routing rules (such as adding skill priorities) or robust real-time monitoring (e.g., dashboards), this is not the right product.
Read full review
Pros
Apollo.io
  • Firstly, finding the details of the potential customers that is there name, designation email and phone number since these are the most important cases most of the times I can get this data in Apollo.io
  • I can pull the bulk data of the targeted organization, or I can pull the emails based on the location and job titles
  • Apart from the email capture, the thing which helpful is that the email sequence can find emails and send emails in Apollo.io itself and also the report and the dashboard are so clean
  • Friendly UI and UX Apollo.io was the first tool which I used. Since then I'm still using Apollo.io for easy understanding
Read full review
RingCentral
  • Chat and Messaging - Conversations are easy to search, topics can be pinned or bookmarked, and groups are easy to create and administer.
  • Phone - The core functionality works very well allowing voice, txt/sms, and faxing for all users. Administration is generally fairly easy as well.
  • Mobile Client - the mobile app offers all of the same functionality as the desktop or web client.
  • Video - Video calls make it easy to share screens with other users and includes a lot of tools for planning.
Read full review
Cons
Apollo.io
  • Apollo.io's sync to Salesforce is incredibly finnicky and created a large number of duplicates.
  • Apollo.io's workflow functionality is rigid and doesn't play nicely with middleware like Zapier.
  • Apollo.io is focused on helping you spin up many different emails and phone numbers in a spammy manner instead of focusing on domain reputation.
Read full review
RingCentral
  • It will be nice to have more text room monthly.
  • Providing clear instructions on how to access features, as most features are buried in the tabs.
  • The ability to redial a number without having to go back to the settings buttons on the landlines will be nice.
Read full review
Likelihood to Renew
Apollo.io
at this moment Apollo.io seems to be the perfect tool that has mastered all aspects of outbound marketing and CRM to handle and manage sales cycle.
Read full review
RingCentral
We are grandfathered into our unlimited toll-free minutes plan. We are very unlikely to switch because of that. It has been the major factor saving us a lot of money compared to switching to other solutions. I don't know any other company that still offers these unlimited plans.
Read full review
Usability
Apollo.io
I gave it a 7 because it doesn't help you out if you're an organization that's call-heavy, because a lot of times the numbers aren't the best. It's not accurate. If you're somebody who's email and outbound and your goal is to find that, then that's cool. It works well for it. Some of the features, the AI tools, and some additional features they have are just too complex. Sometimes it's easy to use, but at the same time, there are tools that are not efficient, and it's like, "Where is this coming from?"Especially if you're looking for your niche, whatever industry you're in, and the target word, sometimes it can't find it. You can see what people are searching for, and it just doesn't add up. If you're trying to get very, very detailed, it's not the best. Sometimes it's going to depend on your industry, of course.
Read full review
RingCentral
They were working on updating a few of the modules while we were going live, so this made usability difficult to train on once they did go live with those changes. Now that the changes are in place, we have really enjoyed the usability of the platform
Read full review
Reliability and Availability
Apollo.io
No answers on this topic
RingCentral
Because it works great. In case there's a Wi-Fi issue, communication does not stop because the mobile app can be use with regular cell phone data. During one year + 3 months I've have the service, there's been only one time when there were issues on RingEX's side; however, the time of resolution was on the same day.
Read full review
Performance
Apollo.io
No answers on this topic
RingCentral
Occasional bandwith issues. In addition to this, I have one individual whose calls are blocked. We were not able to determine whether this was a RingEX or a carrier issue.
Read full review
Support Rating
Apollo.io
The team wants to solve probelms, but we are finding that they don't know how to solve the more technical issues quickly. I suspect that they don't have a mature process for escalations, and they don't have a usable knowledge base article repository. They seems to push emails around to let us know that people are working on the issues to find solutions, but this takes weeks and oftentimes still leaves us without a resolution.
Read full review
RingCentral
Call-in support is fantastic. I have never called in and had it taken more than 30 minutes to resolve our issue. Email support is terrible. You will likely go 24+ hours until you hear back and the response is likely a canned one. I personally prefer the email or chat support option, but find myself calling instead because the email support experience is so poor.
Read full review
In-Person Training
Apollo.io
No answers on this topic
RingCentral
I really didn't know all the capabilities
Read full review
Implementation Rating
Apollo.io
No answers on this topic
RingCentral
If someone has an existing system I tell them to keep that running initially and keep RingEX separate initially until the system is configured and tested to one's satisfaction. After testing and configuration is completed, then roll over the main phone numbers to the new RingEX system. I've seen one person who immediately flipped over to RingEX without properly configuring/testing the software and had many issues with missed customer calls until I helped him sort out his configuration.
Read full review
Alternatives Considered
Apollo.io
We found the contact data from Apollo.io was more reliable than Instantly.ai. We used Instantly.ai for about 6 months before stopping our use of it. Growbots doesn't give you as much volume for the same price at Apollo.io. However, we did close sales with Growbots, and we did not with Apollo.io. It could have just been our unique experience, but that's what happened.
Read full review
RingCentral
We are using these products like (Skype, Voip, TextNow, and Second line), but comparatively these products the RingEX has a good performance, because while we were using the other platform, we didn't get proper communication, we couldn't reach out the candidate, we lags to much into spam number, we couldn't communicate properly and the textnow we couldn't sigin sometime. When we start to use RingEX, we get much better productivity and proper communication with our clients.
Read full review
Contract Terms and Pricing Model
Apollo.io
No answers on this topic
RingCentral
not to sign up for it or give them any money for a product that does not work
Read full review
Scalability
Apollo.io
No answers on this topic
RingCentral
We have 75 users and 85 phones on the system and have yet to have any noticeable outages. The system just works all of the time without issues. Our old VOIP system on Voyant would go out all the time for multiple hours. RingEX is much more stable and reliable.
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Return on Investment
Apollo.io
  • Apollo.io has helped me find a good set of new target audience for the business that I am in, essentially helping me build a prospective line and grow my lead database by 25 to 30% where I lack a certain skill
  • The Apollo.io quality of the data that it has is significantly better through other competitors like Lusha and others
  • In terms of the revenue increase, there have been certain instances where I have found a new acquirer that essentially I would not have found in a general scenario and that has help me generate from the new identified lead
Read full review
RingCentral
  • Enhanced patient accountability, we can track all calls - incoming and outgoing - patients tend to state that they called and left a message, but they either never called or did not leave a message. With RingEX, we can track whether they really did. It saves us quite a bit of time and aggravation.
  • Faxing is more accurate and usually very quick. Because it's accurate, it saves us time with phone calls about faxes we never received and having to refax items. Also, faxing via the system instead of printing and scanning is a time-saver.
Read full review
ScreenShots

Apollo.io Screenshots

Screenshot of people, appearing in ApolloScreenshot of Apollo's data enrichment dashboardScreenshot of a view of unified customer dataScreenshot of Apollo's AI-assisted meetings