Appian vs. Atlassian Jira

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 8.2 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
Atlassian Jira
Score 8.4 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Pricing
AppianAtlassian Jira
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
Platform
Custom Quote Priced per user with unlimited apps.
Minimum 100, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
Unlimited
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Offerings
Pricing Offerings
AppianAtlassian Jira
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
AppianAtlassian Jira
Considered Both Products
Appian
Chose Appian
I was not involved in Appian platform selection, so cannot provide feedback on this topic.
Chose Appian
Similar workflow aspects but Appian has more scope for customization and we already have a license and relationship set up with Appian.
Chose Appian
The biggest pros of Salesforce are:
- the ability to create sandboxes
- refresh data from prod to sandbox
Chose Appian
I have not used any BPM software like Appian.
Chose Appian
We found a better cultural fit with Appian and after the experience working with them, we know we made the right choice.
Chose Appian
My personal use of appian directly met the needs of my team and I while at the same time adding value to the firm
Chose Appian
I have seen other products but I have not used them from a development stand point. From a user stand point we are using Service Now and I find the forms are not as rich and harder to follow. Service Now seems like an older system that does not have the ability that Appian …
Chose Appian
When evaluating Appian we were asked to compare it to other enterprise tools we currently use such as Atlassian's JIRA and Rally. It is really impossible to compare the two for the simple fact that within Appian you can build the workflows and data capture mechanisms that each …
Chose Appian
I was not involved in the initial analysis but I know Appian came close with Pegasystems in the intelligent business process management suite.
Chose Appian
Appian has a better support system in place for its software development cycle
Chose Appian
As a matter of fact, I was not part of the selection process when Appian was selected for SADIE project. Appian was selected because of its quick application development capability. I heard - someone from the 3rd party development company mentioned - that anything can be built …
Atlassian Jira

No answer on this topic

Features
AppianAtlassian Jira
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
9.1
75 Ratings
8% above category average
Atlassian Jira
-
Ratings
Visual Modeling8.873 Ratings00 Ratings
Drag-and-drop Interfaces8.972 Ratings00 Ratings
Platform Security9.271 Ratings00 Ratings
Platform User Management8.872 Ratings00 Ratings
Reusability9.575 Ratings00 Ratings
Platform Scalability9.573 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Appian
-
Ratings
Atlassian Jira
7.8
36 Ratings
1% above category average
Task Management00 Ratings8.835 Ratings
Resource Management00 Ratings7.734 Ratings
Gantt Charts00 Ratings7.225 Ratings
Scheduling00 Ratings7.733 Ratings
Workflow Automation00 Ratings8.134 Ratings
Team Collaboration00 Ratings8.535 Ratings
Support for Agile Methodology00 Ratings8.936 Ratings
Support for Waterfall Methodology00 Ratings7.930 Ratings
Document Management00 Ratings6.930 Ratings
Email integration00 Ratings8.031 Ratings
Mobile Access00 Ratings7.126 Ratings
Timesheet Tracking00 Ratings7.626 Ratings
Change request and Case Management00 Ratings8.027 Ratings
Budget and Expense Management00 Ratings7.019 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Appian
-
Ratings
Atlassian Jira
7.4
22 Ratings
5% below category average
Quotes/estimates00 Ratings7.318 Ratings
Invoicing00 Ratings7.813 Ratings
Project & financial reporting00 Ratings7.220 Ratings
Integration with accounting software00 Ratings7.417 Ratings
Best Alternatives
AppianAtlassian Jira
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Medium-sized Companies
Quixy
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InEight
InEight
Score 8.3 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
AppianAtlassian Jira
Likelihood to Recommend
9.4
(139 ratings)
8.3
(221 ratings)
Likelihood to Renew
8.5
(19 ratings)
8.5
(37 ratings)
Usability
8.7
(95 ratings)
7.8
(62 ratings)
Availability
-
(0 ratings)
8.0
(4 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
8.4
(118 ratings)
8.0
(24 ratings)
In-Person Training
9.0
(1 ratings)
8.0
(1 ratings)
Online Training
6.0
(2 ratings)
8.0
(2 ratings)
Implementation Rating
1.0
(5 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(9 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
AppianAtlassian Jira
Likelihood to Recommend
Appian
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
Read full review
Pros
Appian
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
Read full review
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
Read full review
Cons
Appian
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
Read full review
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
Read full review
Likelihood to Renew
Appian
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Usability
Appian
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
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Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Reliability and Availability
Appian
No answers on this topic
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Performance
Appian
No answers on this topic
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
Read full review
Support Rating
Appian
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
Read full review
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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In-Person Training
Appian
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Online Training
Appian
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Implementation Rating
Appian
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Read full review
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Alternatives Considered
Appian
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
Read full review
Contract Terms and Pricing Model
Appian
No answers on this topic
Atlassian
Product is rellay good but pricing part I am not aware
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Scalability
Appian
No answers on this topic
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Return on Investment
Appian
  • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
  • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
  • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
Read full review
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism