Appian vs. IBM watsonx Orchestrate vs. OutSystems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 8.2 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
IBM watsonx Orchestrate
Score 8.3 out of 10
N/A
IBM® watsonx™ Orchestrate® leverages AI to automate complex workflows. The solution helps build, deploy, and manage AI assistants and agents. It offers a catalogue of pre-built agents and tools, low-code agent builder, multi-agent collaboration capabilities, and integrations with enterprise apps.
$530
per month
OutSystems
Score 6.6 out of 10
N/A
The OutSystems Platform is a Platform-as-a-Service solution for rapid delivery of responsive web and mobile applications. It includes functionalities required to develop, deploy, manage and change web and mobile applications. It is targeted at the delivery of enterprise applications that require integration with backend systems, complex business rules and logic, usable interfaces and flexibility to change. It can be deployed in the cloud, on-premises or in hybrid environments.
$4,000
per month
Pricing
AppianIBM watsonx OrchestrateOutSystems
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
Platform
Custom Quote Priced per user with unlimited apps.
Minimum 100, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
Unlimited
Essential
$500
per month per subscription
Essentials
$500
per month Per subscription
Standard
Enterprise
Standard
Enterprise
per month Per subscription
Basic
$4,000.00
per month
Pro
$10,000.00
per month
Offerings
Pricing Offerings
AppianIBM watsonx OrchestrateOutSystems
Free Trial
YesYesYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
YesYesYes
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsIBM watsonx Orchestrate can be deployed and run on IBM Cloud, AWS, or on-premises. Prices shown are indicative, may vary by country, exclude any applicable taxes and duties, and are subject to product offering availability in a locale.
More Pricing Information
Community Pulse
AppianIBM watsonx OrchestrateOutSystems
Considered Multiple Products
Appian
Chose Appian
Appian presented us that the software will allow EDPR to develop better solutions than OutSystems because our developments need to be very closed to the business needs, and we are in a really changing work environment, then we need to be able to adapt our development as fast as …
Chose Appian
Appian stands out when it comes to low code development and easy to use and develop platform. It helps developers and business to meet the users requirements within no time with equal efficiency.
IBM watsonx Orchestrate

No answer on this topic

OutSystems
Chose OutSystems
The biggest benefit is that it helps avert vendor lock-in (you can take the code and leave if you need to/want to)! Also, OutSystems supports multi-tenancy and directly incorporates containers and DevOps concepts/tools. OutSystems is on top of analyst charts for two …
Chose OutSystems

Most complete solution. Beyond the super fast ability to create high-quality web and native mobile apps, the built-in analytics have proven to almost eliminate the need for added overhead of analytics tags.

I've been following OutSystems for 3 years and the pace of innovation …

Features
AppianIBM watsonx OrchestrateOutSystems
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
9.1
75 Ratings
8% above category average
IBM watsonx Orchestrate
-
Ratings
OutSystems
7.9
54 Ratings
6% below category average
Visual Modeling8.873 Ratings00 Ratings5.351 Ratings
Drag-and-drop Interfaces8.972 Ratings00 Ratings8.052 Ratings
Platform Security9.271 Ratings00 Ratings6.351 Ratings
Platform User Management8.872 Ratings00 Ratings8.149 Ratings
Reusability9.575 Ratings00 Ratings9.954 Ratings
Platform Scalability9.573 Ratings00 Ratings10.051 Ratings
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User Ratings
AppianIBM watsonx OrchestrateOutSystems
Likelihood to Recommend
9.4
(139 ratings)
7.3
(119 ratings)
7.1
(130 ratings)
Likelihood to Renew
8.5
(19 ratings)
8.4
(4 ratings)
8.2
(4 ratings)
Usability
8.7
(95 ratings)
7.4
(78 ratings)
8.0
(4 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(118 ratings)
9.1
(9 ratings)
7.5
(44 ratings)
In-Person Training
9.0
(1 ratings)
9.1
(1 ratings)
9.1
(1 ratings)
Online Training
6.0
(2 ratings)
9.1
(2 ratings)
8.2
(1 ratings)
Implementation Rating
1.0
(5 ratings)
9.1
(2 ratings)
7.3
(2 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
AppianIBM watsonx OrchestrateOutSystems
Likelihood to Recommend
Appian
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
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IBM
In our case, it is well-suited for workday integration, which allows us to automate the entire workflow. However, we are still working on the O9 platform integration, which we feel is less appropriate, and integrating the workflow into the platform.
Read full review
OutSystems
Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
Read full review
Pros
Appian
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
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IBM
  • New and improved natural language processing yielding better results helps the assistants understand the intention behind the query.
  • Preserves context of communication, allowing the customers to establish inquiries on the website and continue on the mobile app without having extra informational input.
  • Intelligent conversations mean that complex paths that are branched based on the user's inputs allow for a much more natural flow of the conversation than fixed scripts.
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OutSystems
  • Developing end user interfaces with ease and speed with a modern look and feel.
  • First class low code development to reduce time to market with visual programming
  • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
Read full review
Cons
Appian
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
Read full review
IBM
  • I think that it needs to be able to integrate better with the knowledge catalogs. It currently provides a default database, which isn't quite large enough for enterprise use. We can connect that then to an external source, but it'd be nice if we could able just to instantiate one straight away.
Read full review
OutSystems
  • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
  • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
  • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
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Likelihood to Renew
Appian
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
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IBM
Currently we are using to develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. Action flow and dialog flow we are currently in chatbot.
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OutSystems
We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
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Usability
Appian
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
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IBM
With the growing use of AI and chatbots, it's very easy to use, and the conversational language makes it easier than keyword searches in a document. The contextual language processing is impressive. It's easy to integrate into our internal portal. The use of this tool would depend on each company's security and data sensitivity.
Read full review
OutSystems
OutSystems has a feature in which we can develop a functionality in a application and can use that functionality in another application without developing it again. That is main plus point for the development team so they can work with different functionalities rather focusing on the same thing again and again. if we want to make any change on the user side then we can make it live with just the deployment using the service center.
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Performance
Appian
No answers on this topic
IBM
To develop chatbots based on client provided flow what kind chatbot required for client either button or free text chatbots. we will decided accordingly flow and develop chatbot using IBM Watson. We will integrated custom components if required which is not present in library. IBM Watson library anyone can easily learn and develop chatbots.
Read full review
OutSystems
No answers on this topic
Support Rating
Appian
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
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IBM
We've rarely had to engage support, but they've always been prompt in responding and very attentive. Support experiences have been extremely positive (but we're mostly happy that we just don't have any cause to routinely need support in the first place!).
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OutSystems
The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
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In-Person Training
Appian
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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IBM
No answers on this topic
OutSystems
Excellent material full of hands on that improve the understanding of the platform.
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Online Training
Appian
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
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IBM
Excellent course material.
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OutSystems
The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
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Implementation Rating
Appian
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
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IBM
Overall the implementation was simple.
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OutSystems
In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
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Alternatives Considered
Appian
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review
IBM
Make has more community of workflows to follow that have been redeveloped and are available for download. Selecting WxO is based on our trust level with IBM and the propositions of the Granite model being less biased, more business trained, and the ecosystem allowing for expansion with Assistant and Discovery.
Read full review
OutSystems
I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
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Scalability
Appian
No answers on this topic
IBM
From past 3+ years I am using IBM Watson in our current project easily can implement and manage and monitor user how their using. Is there and update also just update dialog is just enough to change no need to touch any other templates. Multiple language will support, and action and dialog speak recognize chatbot we can create as per client requirement. Overall, as of now good experience with IBM Watson.
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OutSystems
No answers on this topic
Return on Investment
Appian
  • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
  • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
  • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
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IBM
  • By automating tasks that would otherwise require human intervention, organizations may achieve cost savings in terms of labor, especially for handling large volumes of routine inquiries.
  • Virtual assistants can handle a large number of simultaneous interactions, making them scalable to accommodate growing customer bases and increasing workloads without a linear increase in staffing.
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OutSystems
  • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
  • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
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ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

IBM watsonx Orchestrate Screenshots

Screenshot of IBM® watsonx Orchestrate® homepage UI when you enter into the product.Screenshot of Catalog of AI agents and tools in different domains from multiple partnersScreenshot of Creating agents - from scratch or using a pre-built templateScreenshot of Multi Agent Collaboration - Employee Support Manager AgentScreenshot of IT domain agents from IBM and other partnersScreenshot of Integrations from multiple common applications