What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
402 Ratings

Apple iCloud

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
402 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Likelihood to Recommend

Apple iCloud

It is great if you are a die-hard Apple user. It integrates virtually every aspect of Apple products among different devices, making it super easy to share things. It fails pretty hard when tasked with other product types (such as Microsoft), and I have found it rather difficult to manage since it seems to take over so forcefully.
Shelby Bowden profile photo

Carbonite Endpoint

It's really great if you have a small or medium-sized business like ours. You can choose the number of computers you want to back up and pay per computer. And since it's pretty easy to set up and deploy, you don't need a dedicated IT guy to do it for you. On the other hand, if most of your data is already in the cloud (like Google Docs or Google Sheets) and you don't have any other critical data then you can get by without it.
Namrata D profile photo

Feature Rating Comparison

File Sharing & Management

Apple iCloud
7.6
Carbonite Endpoint
Versioning
Apple iCloud
7.0
Carbonite Endpoint
Video files
Apple iCloud
8.0
Carbonite Endpoint
Audio files
Apple iCloud
7.9
Carbonite Endpoint
Document collaboration
Apple iCloud
6.6
Carbonite Endpoint
Access control
Apple iCloud
7.1
Carbonite Endpoint
File search
Apple iCloud
7.4
Carbonite Endpoint
Device sync
Apple iCloud
9.1
Carbonite Endpoint

Cloud Storage Security & Administration

Apple iCloud
7.5
Carbonite Endpoint
User and role management
Apple iCloud
7.4
Carbonite Endpoint
File organization
Apple iCloud
7.7
Carbonite Endpoint
Device management
Apple iCloud
7.4
Carbonite Endpoint

Cloud Storage Platform

Apple iCloud
8.1
Carbonite Endpoint
Performance
Apple iCloud
8.3
Carbonite Endpoint
Reliability
Apple iCloud
8.6
Carbonite Endpoint
Storage Reports
Apple iCloud
7.3
Carbonite Endpoint

Pros

Apple iCloud

  • Data sharing.
  • Data storage of Apple-related file types.
  • Great integration with apple products.
Shelby Bowden profile photo

Carbonite Endpoint

  • You know what's being backed up by the status dots that appear on each icon. Green means the item is backed up and yellow means the item is in the queue to be backed up. No dot means that the item will not be backed up. This lets me know very quickly what's safe
  • Unlimited backup: the plan that I have offers me an unlimited amount of storage so that I do not have to pay more each time my files outgrew available space
  • Incremental backup: each file is continuously being backed up so that the minute there are changes, Carbonite puts it in the queue
Ruby Javaid profile photo

Cons

Apple iCloud

  • Difficult to set up the first time
  • Does not remember browser settings within google chrome (many websites function best with google chrome)
  • Works better on mobile
Michelle Kelly profile photo

Carbonite Endpoint

  • No ability to back up network drives.
No photo available

Likelihood to Renew

Apple iCloud

Apple iCloud 9.4
Based on 3 answers
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
No photo available

Carbonite Endpoint

Carbonite Endpoint 1.0
Based on 1 answer
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Nathan Venno profile photo

Usability

Apple iCloud

Apple iCloud 8.4
Based on 20 answers
It does what it does behind the scenes. Whenever you do use the interface online, its functions are very simple to use
No photo available

Carbonite Endpoint

No score
No answers yet
No answers on this topic

Performance

Apple iCloud

Apple iCloud 8.3
Based on 12 answers
It works very well with Apple products.
No photo available

Carbonite Endpoint

No score
No answers yet
No answers on this topic

Support

Apple iCloud

Apple iCloud 6.7
Based on 3 answers
Apple gives pretty miserable support unless you pay a lot to have the support packages. Usually, it is more helpful to do a Google search of the issue, but at that point, it isn't product support, it's just me doing the job myself. Other programs seem to have much better, and free, support.
Shelby Bowden profile photo

Carbonite Endpoint

No score
No answers yet
No answers on this topic

Alternatives Considered

Apple iCloud

NCommand was awful. It didn't work well for us, things went missing and tended to be clunky. iCloud has been great with a cleaner interface, more options to collaborate on a document within a single URL, and just being all around simpler. iCloud also hasn't gone down and been inaccessible as often as NCommand would.
No photo available

Carbonite Endpoint

Carbonite was easier to use but less robust.
No photo available

Return on Investment

Apple iCloud

  • Built into Apple devices. It's one less expense to worry about.
  • Apple devices are more expensive, but ease of use and features such as iCloud are huge value adds.
No photo available

Carbonite Endpoint

  • Carbonite has had a definite positive impact on ROI easily over 10000 last year from increased hardware uptime with the backed up data.
No photo available

Pricing Details

Apple iCloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Endpoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison