Asana vs Smartsheet | TrustRadius

What users are saying about

Asana<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Smartsheet<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Asana<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Score 8.3 out of 10

Based on 739 reviews and ratings

Smartsheet<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Score 8.2 out of 10

Based on 248 reviews and ratings

Add comparison

Feature Rating Comparison

Asana

7.8

Smartsheet

8.2

Task Management

9.0

8.5

Resource Management

8.2

8.4

Gantt Charts

6.5

8.8

Scheduling

8.5

8.4

Workflow Automation

7.8

8.6

Team Collaboration

8.9

9.1

Support for Agile Methodology

8.5

7.8

Support for Waterfall Methodology

8.5

7.6

Document Management

6.8

9.1

Email integration

7.2

7.4

Mobile Access

8.2

7.8

Timesheet Tracking

6.1

7.7

Change request and Case Management

8.4

7.7

Budget and Expense Management

7.3

7.4

Asana

6.2

Smartsheet

7.7

Project & financial reporting

5.5

8.7

Integration with accounting software

7.0

8.7

Quotes/estimates

—

6.9

Invoicing

—

6.4

Pros

Multiple users can access the program at once without stepping on each other's toes or having to wait until someone is out a project to add something. It is definitely a group friendly program.
We like how visually pleasing it is. It is not at all intimidating to first-time users as it is very user-friendly. You can quickly find what you need and become comfortable with its features and functions.
I personally like being able to assign different tasks to different employees and be able to receive feedback and progress directly from that assigned person as well as view it myself.

Read full review

Verified User

Representative in Sales

Wholesale Company, 51-200 employees

View all 70 answers on this topic

Cloud-based Project Management Tool - can be used across all platforms which makes communication and workflow easier.
Modern and sophisticated tool supports many types of projects. Integration with other tools complements what we already use such as Google Calendar and Docs.
Uncanny customer support - the Smartsheet team is Awesome! They provide both free/paid workshops, one-on-one sessions, web conferences, lab - with more features in development to help users, and so much more!

Read full review

Web Master

BrandViaMarketing and Advertising, 51-200 employees

View all 60 answers on this topic

Cons

If you don't have a champion, the tool won't be used. Just like a shared drive, it has to be kept clean and organized or no one will use it.
No Gantt chart functionality.
Printing customization doesn't exist - i.e. doesn't show sub-tasks.

Read full review

Director of Marketing

1871Marketing and Advertising, 11-50 employees

View all 70 answers on this topic

I would like to have a little more flexibility when it comes to adding dates to my spreadsheet. Right now it had a set column.
As online software systems become more competitive pricing wise, it might be better to bring down the price of the basic package so that more people are interested in upgrading. Or add more features to the basic package, like a limited version of the team package.
I would prefer if it automatically saved, instead of needing me to physically hit the button.

Read full review

Katharine Brogan Ozeck

Web and Digital Marketing Coordinator

The Baldwin SchoolEducation Management, 51-200 employees

View all 60 answers on this topic

Likelihood to Renew

Asana10.0

Based on 32 answers

I just can't see us getting it off of Asana any time soon, despite the many headaches it has caused us. We have too much data in there, too much time & training invested into it, too much at stake to move. If we were just starting out today, fresh, I don't know for certain that I would absolutely go the same direction, but I *think* I still would. I just haven't seen anything better yet. Maybe if Podio's support staff hadn't treated me like a worthless nuisance to them, I might feel differently, but the fact is that their task management is simply inferior to Asana's. That can't be denied, and in fact Podio said it themselves: "Tasks are a simple function. They cannot be customized. Tasks in Podio can be used for quick to-do's for you and your team members." In our operation, however, prompt task completion is a big deal; one task can't be completed until another one is done first, and closing the gaps between those tasks is critical in meeting deadlines and servicing our customers. Asana gets us there, the others don't.

Read full review

Verified User

C-Level Executive in Product Management

Internet Company, 11-50 employees

View all 32 answers on this topic

Smartsheet8.9

Based on 20 answers

It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.

Read full review

Courtney Barringer

Communications Specialist

Covenant CreekReligious Institutions, 51-200 employees

View all 20 answers on this topic

Usability

Asana6.0

Based on 5 answers

This is the best task management App for teams I have used

Read full review

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 5 answers on this topic

Smartsheet9.2

Based on 5 answers

Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions

Read full review

Meghan M. Prentiss

Program Assistant, Epidemiology Planning and Communications Division

Tri-County Health DepartmentProgram Development, 201-500 employees

View all 5 answers on this topic

Reliability and Availability

Asana8.4

Based on 2 answers

Working with Asana on a daily basis

Read full review

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Support

Asana8.3

Based on 2 answers

They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).

Read full review

Verified User

C-Level Executive in Product Management

Internet Company, 11-50 employees

View all 2 answers on this topic

Smartsheet6.8

Based on 5 answers

I usually get a response within a few hours. I even followed up with a tech support specialist that I met while at the Smartsheet headquarters and he was able to help me out with another (very complex) formula.

Read full review

Senior Project Manager

CompTIANon-Profit Organization Management, 51-200 employees

View all 5 answers on this topic

Implementation

No score

No answers yet

No answers on this topic

Ask the community to sound off

Smartsheet9.7

Based on 5 answers

Great product

Read full review

Kristin Komassa

Team Coordinator

Collier's InternationalCommercial Real Estate, 10,001+ employees

View all 5 answers on this topic

Alternatives Considered

Asana has its proper place in task management. There are better tools that provide similar functionality but the decision depends heavily on the actual requirements. If you own a small business or a start up, Asana is excellent. If you are an enterprise level organization, you'll want to map the requirements to the key features and functionality. Considering Asana is a free product with a paid model as you grow, it is an excellent offering to the project management community.

Read full review

Program Manager

General MotorsInformation Technology and Services, 1-10 employees

View all 70 answers on this topic

We do use Google Drive and Google Docs for various projects, but this is a better tool for any spreadsheets we create and long-term projects that we want to track. It's also easier to keep track of changes with email notifications and the sheets don't get lost in a giant collection of documents, photos and files.

Read full review

Katharine Brogan Ozeck

Web and Digital Marketing Coordinator

The Baldwin SchoolEducation Management, 51-200 employees

View all 60 answers on this topic

Scalability

Asana8.2

Based on 1 answer

I used this tool on a daily basis at work and it runs as a solid rock

Read full review

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Return on Investment

Asana has helped us be more efficient in tracking projects while simultaneously eliminating the clutter of emails.

Read full review

Producer/Content Management, Digital Media Group

DIRECTVTelecommunications, 10,001+ employees

View all 70 answers on this topic

At ~$500 for our team account, ROI was less than 1 month. In that 1st month we won 2 deals worth a total of $800k that we could absolutely tie to Smartsheet. Both customers stated that the Smartsheet we created for them... 1. Allowed them to clearly understand what products they owned 2. Accurately share the specifics of the deal internally. 2. This expedited the consensus that needed to be made and helped them confidently move forward.

Read full review

Senior Marketing Manager

VMwareComputer Software, 10,001+ employees

View all 60 answers on this topic

Screenshots

Asana

Product Homepage

See All (4) Asana Screenshots

Smartsheet—

Pricing Details

Asana

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

8.33*

1. per user per month

Additional Pricing Details

Asana is always free for teams of up to 15 people.

Smartsheet

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Additional Pricing Details

—

Rating Summary