What users are saying about

Asana<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
739 Ratings

Smartsheet<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
248 Ratings

Asana<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
739 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Smartsheet<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
248 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Asana

Overall, despite its drawbacks, Asana works really well for our team. I think this is an appropriate [tool] for a mid-sized digital marketing firm, like ourselves. A software development team is going to want something more robust, like JIRA. However, if you're just shopping for an easy-to-learn tool that will help you manage responsibilities without relying on email? Asana is perfect. Its flexibility also makes it a great fit for most work-flows in almost any industry. Asana is simple out-of-the-box, but it does have robust functionalities that will allow your team to ramp up if desired.
Elizabeth Remaklus profile photo

Smartsheet

Again, if you are the head of a department and manage multiple project managers, Smartsheet will keep you organized, keep your info up to date and safe online, and will give you the tools you need to access on desktop or mobile. It will create efficiencies just by convenience alone. It also helps our organization become more GDPR compliant. With a million different Excel spreadsheets floating around, saved on different laptops, it's hard to track and manage privacy issues. With Smartsheet, it's all online, in one spot and deleted that data is easy.
Megan Gates profile photo

Feature Rating Comparison

Project Management

Asana
7.8
Smartsheet
8.2
Task Management
Asana
9.0
Smartsheet
8.5
Resource Management
Asana
8.2
Smartsheet
8.4
Gantt Charts
Asana
6.5
Smartsheet
8.8
Scheduling
Asana
8.5
Smartsheet
8.4
Workflow Automation
Asana
7.8
Smartsheet
8.6
Team Collaboration
Asana
8.9
Smartsheet
9.1
Support for Agile Methodology
Asana
8.5
Smartsheet
7.8
Support for Waterfall Methodology
Asana
8.5
Smartsheet
7.6
Document Management
Asana
6.8
Smartsheet
9.1
Email integration
Asana
7.2
Smartsheet
7.4
Mobile Access
Asana
8.2
Smartsheet
7.8
Timesheet Tracking
Asana
6.1
Smartsheet
7.7
Change request and Case Management
Asana
8.4
Smartsheet
7.7
Budget and Expense Management
Asana
7.3
Smartsheet
7.4

Professional Services Automation

Asana
6.2
Smartsheet
7.7
Project & financial reporting
Asana
5.5
Smartsheet
8.7
Integration with accounting software
Asana
7.0
Smartsheet
8.7
Quotes/estimates
Asana
Smartsheet
6.9
Invoicing
Asana
Smartsheet
6.4

Pros

  • Multiple users can access the program at once without stepping on each other's toes or having to wait until someone is out a project to add something. It is definitely a group friendly program.
  • We like how visually pleasing it is. It is not at all intimidating to first-time users as it is very user-friendly. You can quickly find what you need and become comfortable with its features and functions.
  • I personally like being able to assign different tasks to different employees and be able to receive feedback and progress directly from that assigned person as well as view it myself.
No photo available
  • Cloud-based Project Management Tool - can be used across all platforms which makes communication and workflow easier.
  • Modern and sophisticated tool supports many types of projects. Integration with other tools complements what we already use such as Google Calendar and Docs.
  • Uncanny customer support - the Smartsheet team is Awesome! They provide both free/paid workshops, one-on-one sessions, web conferences, lab - with more features in development to help users, and so much more!
Lauren Cruz profile photo

Cons

  • If you don't have a champion, the tool won't be used. Just like a shared drive, it has to be kept clean and organized or no one will use it.
  • No Gantt chart functionality.
  • Printing customization doesn't exist - i.e. doesn't show sub-tasks.
David Szostak profile photo
  • I would like to have a little more flexibility when it comes to adding dates to my spreadsheet. Right now it had a set column.
  • As online software systems become more competitive pricing wise, it might be better to bring down the price of the basic package so that more people are interested in upgrading. Or add more features to the basic package, like a limited version of the team package.
  • I would prefer if it automatically saved, instead of needing me to physically hit the button.
Katharine Brogan Ozeck profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
I just can't see us getting it off of Asana any time soon, despite the many headaches it has caused us. We have too much data in there, too much time & training invested into it, too much at stake to move. If we were just starting out today, fresh, I don't know for certain that I would absolutely go the same direction, but I *think* I still would. I just haven't seen anything better yet. Maybe if Podio's support staff hadn't treated me like a worthless nuisance to them, I might feel differently, but the fact is that their task management is simply inferior to Asana's. That can't be denied, and in fact Podio said it themselves: "Tasks are a simple function. They cannot be customized. Tasks in Podio can be used for quick to-do's for you and your team members." In our operation, however, prompt task completion is a big deal; one task can't be completed until another one is done first, and closing the gaps between those tasks is critical in meeting deadlines and servicing our customers. Asana gets us there, the others don't.
No photo available
Smartsheet8.9
Based on 20 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer profile photo

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
Smartsheet9.2
Based on 5 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss profile photo

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
Smartsheet6.8
Based on 5 answers
I usually get a response within a few hours. I even followed up with a tech support specialist that I met while at the Smartsheet headquarters and he was able to help me out with another (very complex) formula.
Amber Bales profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
Great product
Kristin Komassa profile photo

Alternatives Considered

Asana has its proper place in task management. There are better tools that provide similar functionality but the decision depends heavily on the actual requirements. If you own a small business or a start up, Asana is excellent. If you are an enterprise level organization, you'll want to map the requirements to the key features and functionality. Considering Asana is a free product with a paid model as you grow, it is an excellent offering to the project management community.
Andrew Makar profile photo
We do use Google Drive and Google Docs for various projects, but this is a better tool for any spreadsheets we create and long-term projects that we want to track. It's also easier to keep track of changes with email notifications and the sheets don't get lost in a giant collection of documents, photos and files.
Katharine Brogan Ozeck profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Asana has helped us be more efficient in tracking projects while simultaneously eliminating the clutter of emails.
Laura Emmet profile photo
  • At ~$500 for our team account, ROI was less than 1 month. In that 1st month we won 2 deals worth a total of $800k that we could absolutely tie to Smartsheet. Both customers stated that the Smartsheet we created for them... 1. Allowed them to clearly understand what products they owned 2. Accurately share the specifics of the deal internally. 2. This expedited the consensus that needed to be made and helped them confidently move forward.
Kris Walsh profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details