Asana
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Top Rated
800 Ratings
Zoho CRM
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334 Ratings
Asana
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Top Rated
800 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 8.3 out of 101
Based on 800 reviews and ratings
Zoho CRM
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334 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7.8 out of 101
Based on 334 reviews and ratings
Add comparison
Likelihood to Recommend
Asana
Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Senior Director of Product Experience
WuXi NextCODEBiotechnology, 501-1000 employees
Zoho CRM
I think Zoho CRM is well suited for the SMB market [because] it can be implemented very quickly and provide value within the first month. The key questions to ask are more focused internally regarding the actual requirements of sales, marketing, support and management
Sales and Marketing consultant
Independent consultantMarketing and Advertising, 1-10 employees
Feature Rating Comparison
Project Management
Asana
7.8
Zoho CRM
—
Task Management
Asana
9.1
Zoho CRM
—
Resource Management
Asana
7.8
Zoho CRM
—
Gantt Charts
Asana
6.5
Zoho CRM
—
Scheduling
Asana
8.5
Zoho CRM
—
Workflow Automation
Asana
7.5
Zoho CRM
—
Team Collaboration
Asana
9.0
Zoho CRM
—
Support for Agile Methodology
Asana
8.5
Zoho CRM
—
Support for Waterfall Methodology
Asana
8.5
Zoho CRM
—
Document Management
Asana
6.8
Zoho CRM
—
Email integration
Asana
7.4
Zoho CRM
—
Mobile Access
Asana
7.8
Zoho CRM
—
Timesheet Tracking
Asana
6.1
Zoho CRM
—
Change request and Case Management
Asana
8.4
Zoho CRM
—
Budget and Expense Management
Asana
7.0
Zoho CRM
—
Professional Services Automation
Asana
6.2
Zoho CRM
—
Project & financial reporting
Asana
5.5
Zoho CRM
—
Integration with accounting software
Asana
7.0
Zoho CRM
—
Sales Force Automation
Asana
—
Zoho CRM
8.2
Customer data management / contact management
Asana
—
Zoho CRM
8.4
Workflow management
Asana
—
Zoho CRM
8.1
Territory management
Asana
—
Zoho CRM
7.9
Opportunity management
Asana
—
Zoho CRM
8.5
Integration with email client (e.g., Outlook or Gmail)
Asana
—
Zoho CRM
7.6
Contract management
Asana
—
Zoho CRM
8.2
Quote & order management
Asana
—
Zoho CRM
7.9
Interaction tracking
Asana
—
Zoho CRM
8.6
Channel / partner relationship management
Asana
—
Zoho CRM
8.4
Customer Service & Support
Asana
—
Zoho CRM
7.1
Case management
Asana
—
Zoho CRM
7.0
Call center management
Asana
—
Zoho CRM
7.3
Help desk management
Asana
—
Zoho CRM
7.0
Marketing Automation
Asana
—
Zoho CRM
7.8
Lead management
Asana
—
Zoho CRM
7.9
Email marketing
Asana
—
Zoho CRM
7.6
CRM Project Management
Asana
—
Zoho CRM
7.9
Task management
Asana
—
Zoho CRM
8.1
Billing and invoicing management
Asana
—
Zoho CRM
7.5
Reporting
Asana
—
Zoho CRM
8.2
CRM Reporting & Analytics
Asana
—
Zoho CRM
8.1
Forecasting
Asana
—
Zoho CRM
8.0
Pipeline visualization
Asana
—
Zoho CRM
8.3
Customizable reports
Asana
—
Zoho CRM
8.1
Customization
Asana
—
Zoho CRM
8.1
Custom fields
Asana
—
Zoho CRM
7.9
Custom objects
Asana
—
Zoho CRM
7.8
Scripting environment
Asana
—
Zoho CRM
8.2
API for custom integration
Asana
—
Zoho CRM
8.3
Security
Asana
—
Zoho CRM
8.7
Single sign-on capability
Asana
—
Zoho CRM
9.0
Role-based user permissions
Asana
—
Zoho CRM
8.5
Social CRM
Asana
—
Zoho CRM
7.6
Social data
Asana
—
Zoho CRM
7.6
Social engagement
Asana
—
Zoho CRM
7.7
Integrations with 3rd-party Software
Asana
—
Zoho CRM
7.4
Marketing automation
Asana
—
Zoho CRM
7.5
Compensation management
Asana
—
Zoho CRM
7.4
Platform
Asana
—
Zoho CRM
7.8
Mobile access
Asana
—
Zoho CRM
7.8
Pros
- Simplicity of user interface without neglecting functionality
- Timeline and calendar views are extremely useful
- Templates for repeatable projects
Disciple & Head Honcho
Word RevolutionMarketing and Advertising, 1-10 employees
- One of the things that led to the purchasing of Zoho was it's flexibility. We have some unique fields and other data that we wanted to associate with our leads and making the adjustments in Zoho was very straight forward and required no external consulting assistance.
- The Web forms component within Zoho is very strong, it's easy to create new forms and quickly embedded them into your landing pages.
- Ease of use and accessibility is another strong point. There are video tutorials and manuals but in general things are intuitive so you can easily figure it out. From an access standpoint it's also nice to have the web and mobile support.
- Reporting in another area that Zoho offers a lot of capabilities. You can create dashboards and export data when additional analysis is required.
Sales and Marketing consultant
Independent consultantMarketing and Advertising, 1-10 employees
Cons
- Nothing to note, really. We love it!
Disciple & Head Honcho
Word RevolutionMarketing and Advertising, 1-10 employees
- The licensing is area that could be improved. You need to really study the different tiers of service to make sure the tier you purchased provids the support you need.
- Additional workflow / automation rule support would also be appreciated
- Integration support - particularly with accounting tools like QuickBooks
Sales and Marketing consultant
Independent consultantMarketing and Advertising, 1-10 employees
Likelihood to Renew
Asana10.0
Based on 32 answers
Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.
Co-Founder
2for1 Virtual ExpertsInternet, 1-10 employees
Zoho CRM7.6
Based on 19 answers
The rating is based on:
- Satisfaction with the product
- Ability to extend the product to meet new and unanticipated needs
- Ability to manage the cost of the service as needed
Founder
8020NetworksInformation Technology and Services, 1-10 employees
Usability
Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Project Manager
ClickSoftwareComputer Software, 501-1000 employees
Zoho CRM7.8
Based on 3 answers
Zoho CRM is extremely intuitive and allows users complete visibility of sales data through reports/analytics. The platform has wide native integration with other cloud-based business solutions. But, it's fairly simple to write scripts with their publicly available API.

Verified User
C-Level Executive in Corporate
Management Consulting Company, 1-10 employeesReliability and Availability
Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Project Manager
ClickSoftwareComputer Software, 501-1000 employees
Zoho CRM9.0
Based on 1 answer
No answer on this topic is available.
Support
Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).

Verified User
C-Level Executive in Product Management
Internet Company, 11-50 employeesZoho CRM4.0
Based on 4 answers
Horrible experience. They should send regular apologies and refunds to all existing customers.
Attorney / Founder
Gupta Legal CenterLegal Services, 1-10 employees
Online Training
No score
No answers yet
No answers on this topic
Zoho CRM8.2
Based on 2 answers
Training was basic, and didn't really cover more advanced aspects of using the product.

Verified User
Consultant in Marketing
Internet Company, 1-10 employeesImplementation
No score
No answers yet
No answers on this topic
Zoho CRM8.0
Based on 4 answers
The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho
Senior Account Manager
Novus Media Today Group, LLCOnline Media, 11-50 employees
Alternatives Considered
Trello is really just more on boards and the con with that is if you list lots of task under one headboard some tasks are buried from the view since the boards are a bit big. I like the list feature of Asana, especially for project management. Trello on the other is a great platform for creative projects like graphics, book covers, and others since if you attached the file to board you can easily view the image. Asana though on my part allows me more freedom and more creativity since it has more features like calendar and priority level. Basecamp is more of casual way of arranging task. I don't like it that much.
Co-Founder
2for1 Virtual ExpertsInternet, 1-10 employees
Zoho CRM is a web software that has all business included, it's not a complementary part of software that has to be bought at different prices to get the job done. It's very frustrating having a computer software, and with the high cost per user we cannot have the complete Office running at the same level. But with Zoho CRM we can do all the office issues and the CRM software as well, without having the trouble of different updates by users and complex implementation scenarios.
Planificador Territorial II
MPPPEnvironmental Services, 501-1000 employees
Scalability
Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Project Manager
ClickSoftwareComputer Software, 501-1000 employees
No score
No answers yet
No answers on this topic
Return on Investment
- The best tool I have used for project management
- ROI hit in few months, Productivity alot increased
Software Engineer
Maximizer e-ServicesInternet, 11-50 employees
- Improved customer interaction metrics
- Increasing returns in revenue
- Higher level of customer satisfaction feedbacks
Commercial Sales Account Executive
OpsGenieComputer Software, 201-500 employees
Screenshots
Pricing Details
Asana
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
8.33*
1. per user per month
Asana Editions & Modules
Asana
—
Additional Pricing Details
Asana is always free for teams of up to 15 people.Zoho CRM
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Zoho CRM Editions & Modules
Zoho CRM
Edition
Standard
`121
Professional
$201
Enterprise
$351
1. per user, per month