Asana vs Zoho CRM | TrustRadius

What users are saying about

Score 8.4 out of 10

Based on 976 reviews and ratings

Score 7.8 out of 10

Based on 386 reviews and ratings

Feature Rating Comparison

Asana

Zoho CRM

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Asana

Zoho CRM

Project & financial reporting

Integration with accounting software

Asana

Zoho CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Asana

Zoho CRM

Case management

Call center management

Help desk management

Asana

Zoho CRM

Lead management

Email marketing

Asana

Zoho CRM

Task management

Billing and invoicing management

Reporting

Asana

Zoho CRM

Forecasting

Pipeline visualization

Customizable reports

Asana

Zoho CRM

Custom fields

Custom objects

Scripting environment

API for custom integration

Asana

Zoho CRM

Single sign-on capability

Role-based user permissions

Asana

Zoho CRM

Social data

Social engagement

Asana

Zoho CRM

Marketing automation

Compensation management

Asana

Zoho CRM

Mobile access

Pros

The best tools of Asana are found once we start a project, since the calendar that is integrated into our mail is super easy to use and we use it as a small agenda.
The management of projects is incredible, the monitoring provided is one of the best in its category, since it facilitates group work.
The creation and assignment of tasks, notifications and that each person can enter to work no matter where it is since it has a good mobile and web interface.

Read full review

Jeniriana Rodriguez

System Engineer

Movistar TeamElectrical/Electronic Manufacturing, 51-200 employees

View all 119 answers on this topic

Zoho CRM has an incredible amount of features, from tagging contacts to social media integration (LinkedIn, Facebook, etc) and email capabilities.
Zoho CRM is very customizable. The entire look and feel of each page and account can be customized to fit your organization's needs.
Zoho CRM is just one of the products offered under Zoho's suite of software products. It easily integrates with other enterprise software like Zoho Project Management and Zoho email.

Read full review

Adam Montgomery

Energy Efficiency Consultant

SEMCORenewables & Environment, 11-50 employees

View all 66 answers on this topic

Cons

I wish it implemented easier with Outlook or Gmail. I would like for it to be easier to send tasks from email to Asana.
I think there's room for improvement in terms of how easy it is to make new Section Headers for tasks and lists.
I'd like for more aspects of the interface to be customizable.

Read full review

Digital Marketing Specialist

MedVetCivic & Social Organization, 501-1000 employees

View all 119 answers on this topic

I do wish it was a bit "smarter" that it could sense duplicate entries and simply update fields when it recognizes a dupe.
I wish it had an easier integration with our marketing platform, Hubspot.
I wish there was a way to mass update information, via spreadsheet upload, WITHOUT having the Zoho ID.

Read full review

Marketing Coordinator

Cosmo DeNicola CompaniesEvents Services, 201-500 employees

View all 66 answers on this topic

Likelihood to Renew

Asana 9.8

Based on 33 answers

Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.

Read full review

Brent Lionel Mausisa

Co-Founder

2for1 Virtual ExpertsInternet, 1-10 employees

View all 33 answers on this topic

Zoho CRM 7.6

Based on 19 answers

We went through an exhaustive process doing this evaluation and in the process took the time to really understand the objectives and requirements of all groups within the organization. Now that the system is in place it needs to be used and refined over a long period to time in order to get the full value. As a result you need to consider the long-term and renewal knowing that the system will get better the more you use it.

Read full review

Sales and Marketing consultant

Independent consultantMarketing and Advertising, 1-10 employees

View all 19 answers on this topic

Usability

Asana 9.0

Based on 23 answers

Asana is very easy to use, you don't need to read any guide to understand how to use it. Works well on almost any device and navigator and the interface is friendly to everyone. Creating a task is easy, following them is also easy and the comments between people involved in the tasks are public, so anyone can follow the task if the employee assigned is not available at a specific moment.

Read full review

María Lucía Santagata

Coordinadora Ssr

KeepconInternet, 51-200 employees

View all 23 answers on this topic

Zoho CRM 8.0

Based on 4 answers

There are some other paid apps. But Zoho CRM is decent for all kinds of businesses and it comes with a free price tag.

Read full review

Business Owner

MiniFabrikamConsumer Services, 1-10 employees

View all 4 answers on this topic

Reliability and Availability

Asana 8.4

Based on 2 answers

Working with Asana on a daily basis

Read full review

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 2 answers on this topic

Zoho CRM 9.0

Based on 1 answer

No answer on this topic is available.

Support

Asana 8.1

Based on 35 answers

The major reason to rate 9 ton asana are:1. Customer support is very good and fast.2. The e - mail reply to the user is within 24 hours and to efficiently handle query each issue allocated with a unique id number. 3. The cost is under budget not so high, but provide a lot of advantages

Read full review

Assistant Professor

Chitkara UniversityEducation Management, 501-1000 employees

View all 35 answers on this topic

Zoho CRM 4.0

Based on 4 answers

Horrible experience. They should send regular apologies and refunds to all existing customers.

Read full review

Attorney / Founder

Gupta Legal CenterLegal Services, 1-10 employees

View all 4 answers on this topic

Implementation

No score

No answers yet

No answers on this topic

Ask the community to sound off

Zoho CRM 8.0

Based on 4 answers

The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho

Read full review

Senior Account Manager

Novus Media Today Group, LLCOnline Media, 11-50 employees

View all 4 answers on this topic

Alternatives Considered

There were a combination of factors that led us to decide on Asana, including ease of use and external system integrations, but primarily we could use it across geographically distributed offices successfully and incorporate a variety of end user work flows based on global geography, team constitution, and market focus

Read full review

Senior Director of Product Experience

WuXi NextCODEBiotechnology, 501-1000 employees

View all 119 answers on this topic

I tried a lot of different software trying to find the one that gave me everything, which I found within ZOHO. It wasn't the CRM that sold me on ZOHO, it was the Subscriptions and it's integration within CRM that sold me on ZOHO. I'm glad I picked it, the CRM has been easy to adapt to and easy for the boss to get the reports out he wants.

Read full review

Installer/sales

Right Now MobilityHospital & Health Care, 1-10 employees

View all 66 answers on this topic

Scalability

Asana 8.2

Based on 1 answer

I used this tool on a daily basis at work and it runs as a solid rock

Read full review

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Return on Investment

We went from disorganized to having our processes fully documented. This allows for projects to be duplicated and started faster, increasing my margins.
Less opportunity for missed tasks or confusion.
Progress checking always available and easy to use (for our clients)

Read full review

Barbara Carneiro

Disciple & Head Honcho

Word RevolutionMarketing and Advertising, 1-10 employees

View all 119 answers on this topic

The organization which is helping our sales team not miss a beat! We are following up without having to dig for information etc.
We close more sales when we have a clear activity list and can assess leads etc but using the scoring options
We are able to get our work done in a user-friendly environment. It helps the day run much smoother.

Read full review

Sales Associate

ICANotes LLCComputer Software, 11-50 employees

View all 66 answers on this topic

Screenshots

See All (4) Asana Screenshots

See All (10) Zoho CRM Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

8.33*

* per user per month

Asana Editions & Modules

—

Additional Pricing Details

Asana is always free for teams of up to 15 people.

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$12*

* /user/month

Zoho CRM Editions & Modules

Edition

Standard	$12¹
Professional	$20¹
Enterprise	$35¹

per user, per month

Additional Pricing Details

—

Rating Summary

Add comparison