What users are saying about
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Top Rated
976 Ratings
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Top Rated
386 Ratings

Asana

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Top Rated
976 Ratings
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Score 8.4 out of 101

Zoho CRM

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Top Rated
386 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Asana

If you are working with a cross-functional team with multiple projects on the go regularly, Asana is a lifesaver. Everything can be shared in one place. Delegation is a breeze. Communication happens in real-time.If you and your employees all have unchanging duties daily, this probably isn't something you need in your organization. You could adapt it and use it as a "checklist software" but I wouldn't see much value in paying for it if you won't use it to manage projects.
Adam Lumley profile photo

Zoho CRM

Well suited for basic sales and pipeline management. Not appropriate if those leads or prospects need to be transferred into other organizations or companies. Good to use on more individualized sales teams, but not particularly great when it comes to collaborations. Limited tagging and chatting options for collaborative sales.If you are planning to work a pipeline to generate sales and are not in need of a great deal of communication between employees, this will be great for you.
Andrew McClean profile photo

Feature Rating Comparison

Project Management

Asana
7.8
Zoho CRM
Task Management
Asana
9.2
Zoho CRM
Resource Management
Asana
7.6
Zoho CRM
Gantt Charts
Asana
6.5
Zoho CRM
Scheduling
Asana
8.3
Zoho CRM
Workflow Automation
Asana
7.7
Zoho CRM
Team Collaboration
Asana
9.0
Zoho CRM
Support for Agile Methodology
Asana
8.5
Zoho CRM
Support for Waterfall Methodology
Asana
8.5
Zoho CRM
Document Management
Asana
7.4
Zoho CRM
Email integration
Asana
7.6
Zoho CRM
Mobile Access
Asana
8.0
Zoho CRM
Timesheet Tracking
Asana
6.1
Zoho CRM
Change request and Case Management
Asana
8.4
Zoho CRM
Budget and Expense Management
Asana
6.9
Zoho CRM

Professional Services Automation

Asana
6.8
Zoho CRM
Project & financial reporting
Asana
5.5
Zoho CRM
Integration with accounting software
Asana
8.2
Zoho CRM

Sales Force Automation

Asana
Zoho CRM
8.5
Customer data management / contact management
Asana
Zoho CRM
8.8
Workflow management
Asana
Zoho CRM
8.7
Territory management
Asana
Zoho CRM
8.4
Opportunity management
Asana
Zoho CRM
8.7
Integration with email client (e.g., Outlook or Gmail)
Asana
Zoho CRM
7.9
Contract management
Asana
Zoho CRM
8.4
Quote & order management
Asana
Zoho CRM
8.2
Interaction tracking
Asana
Zoho CRM
9.1
Channel / partner relationship management
Asana
Zoho CRM
8.6

Customer Service & Support

Asana
Zoho CRM
8.0
Case management
Asana
Zoho CRM
8.0
Call center management
Asana
Zoho CRM
8.0
Help desk management
Asana
Zoho CRM
7.9

Marketing Automation

Asana
Zoho CRM
8.5
Lead management
Asana
Zoho CRM
8.6
Email marketing
Asana
Zoho CRM
8.4

CRM Project Management

Asana
Zoho CRM
8.4
Task management
Asana
Zoho CRM
8.7
Billing and invoicing management
Asana
Zoho CRM
8.2
Reporting
Asana
Zoho CRM
8.5

CRM Reporting & Analytics

Asana
Zoho CRM
8.7
Forecasting
Asana
Zoho CRM
8.7
Pipeline visualization
Asana
Zoho CRM
8.7
Customizable reports
Asana
Zoho CRM
8.7

Customization

Asana
Zoho CRM
8.4
Custom fields
Asana
Zoho CRM
8.2
Custom objects
Asana
Zoho CRM
8.2
Scripting environment
Asana
Zoho CRM
8.7
API for custom integration
Asana
Zoho CRM
8.3

Security

Asana
Zoho CRM
9.1
Single sign-on capability
Asana
Zoho CRM
9.2
Role-based user permissions
Asana
Zoho CRM
8.9

Social CRM

Asana
Zoho CRM
8.0
Social data
Asana
Zoho CRM
8.0
Social engagement
Asana
Zoho CRM
8.1

Integrations with 3rd-party Software

Asana
Zoho CRM
8.1
Marketing automation
Asana
Zoho CRM
8.1
Compensation management
Asana
Zoho CRM
8.1

Platform

Asana
Zoho CRM
7.9
Mobile access
Asana
Zoho CRM
7.9

Pros

Asana

  • The best tools of Asana are found once we start a project, since the calendar that is integrated into our mail is super easy to use and we use it as a small agenda.
  • The management of projects is incredible, the monitoring provided is one of the best in its category, since it facilitates group work.
  • The creation and assignment of tasks, notifications and that each person can enter to work no matter where it is since it has a good mobile and web interface.
Jeniriana Rodriguez profile photo

Zoho CRM

  • Zoho CRM has an incredible amount of features, from tagging contacts to social media integration (LinkedIn, Facebook, etc) and email capabilities.
  • Zoho CRM is very customizable. The entire look and feel of each page and account can be customized to fit your organization's needs.
  • Zoho CRM is just one of the products offered under Zoho's suite of software products. It easily integrates with other enterprise software like Zoho Project Management and Zoho email.
Adam Montgomery profile photo

Cons

Asana

  • I wish it implemented easier with Outlook or Gmail. I would like for it to be easier to send tasks from email to Asana.
  • I think there's room for improvement in terms of how easy it is to make new Section Headers for tasks and lists.
  • I'd like for more aspects of the interface to be customizable.
Debbie Gillum profile photo

Zoho CRM

  • I do wish it was a bit "smarter" that it could sense duplicate entries and simply update fields when it recognizes a dupe.
  • I wish it had an easier integration with our marketing platform, Hubspot.
  • I wish there was a way to mass update information, via spreadsheet upload, WITHOUT having the Zoho ID.
Ashley Gennett profile photo

Likelihood to Renew

Asana

Asana 9.8
Based on 33 answers
Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.
Brent Lionel Mausisa profile photo

Zoho CRM

Zoho CRM 7.6
Based on 19 answers
We went through an exhaustive process doing this evaluation and in the process took the time to really understand the objectives and requirements of all groups within the organization. Now that the system is in place it needs to be used and refined over a long period to time in order to get the full value. As a result you need to consider the long-term and renewal knowing that the system will get better the more you use it.
James Lochran profile photo

Usability

Asana

Asana 9.0
Based on 23 answers
Asana is very easy to use, you don't need to read any guide to understand how to use it. Works well on almost any device and navigator and the interface is friendly to everyone. Creating a task is easy, following them is also easy and the comments between people involved in the tasks are public, so anyone can follow the task if the employee assigned is not available at a specific moment.
María Lucía Santagata profile photo

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
There are some other paid apps. But Zoho CRM is decent for all kinds of businesses and it comes with a free price tag.
Oral Tosun profile photo

Reliability and Availability

Asana

Asana 8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo

Zoho CRM

Zoho CRM 9.0
Based on 1 answer
No answer on this topic is available.

Support

Asana

Asana 8.1
Based on 35 answers
The major reason to rate 9 ton asana are:1. Customer support is very good and fast.2. The e - mail reply to the user is within 24 hours and to efficiently handle query each issue allocated with a unique id number. 3. The cost is under budget not so high, but provide a lot of advantages
JATIN GUPTA profile photo

Zoho CRM

Zoho CRM 4.0
Based on 4 answers
Horrible experience. They should send regular apologies and refunds to all existing customers.
Ajay Gupta profile photo

Implementation

Asana

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.0
Based on 4 answers
The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho
Ron Sherwood profile photo

Alternatives Considered

Asana

There were a combination of factors that led us to decide on Asana, including ease of use and external system integrations, but primarily we could use it across geographically distributed offices successfully and incorporate a variety of end user work flows based on global geography, team constitution, and market focus
Kirk Brote profile photo

Zoho CRM

I tried a lot of different software trying to find the one that gave me everything, which I found within ZOHO. It wasn't the CRM that sold me on ZOHO, it was the Subscriptions and it's integration within CRM that sold me on ZOHO. I'm glad I picked it, the CRM has been easy to adapt to and easy for the boss to get the reports out he wants.
Scott French profile photo

Scalability

Asana

Asana 8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo

Zoho CRM

No score
No answers yet
No answers on this topic

Return on Investment

Asana

  • We went from disorganized to having our processes fully documented. This allows for projects to be duplicated and started faster, increasing my margins.
  • Less opportunity for missed tasks or confusion.
  • Progress checking always available and easy to use (for our clients)
Barbara Carneiro profile photo

Zoho CRM

  • The organization which is helping our sales team not miss a beat! We are following up without having to dig for information etc.
  • We close more sales when we have a clear activity list and can assess leads etc but using the scoring options
  • We are able to get our work done in a user-friendly environment. It helps the day run much smoother.
Sarah Lohsl profile photo

Pricing Details

Asana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*

* per user per month

Asana Editions & Modules

Additional Pricing Details
Asana is always free for teams of up to 15 people.

Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$12*

* /user/month

Zoho CRM Editions & Modules

Edition
Standard$121
Professional$201
Enterprise$351
  1. per user, per month
Additional Pricing Details

Add comparison