Asana vs Zoho CRM

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.

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Kirk Brote

Senior Director of Product Experience

WuXi NextCODEBiotechnology, 501-1000 employees

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Zoho CRM

I think Zoho CRM is well suited for the SMB market [because] it can be implemented very quickly and provide value within the first month. The key questions to ask are more focused internally regarding the actual requirements of sales, marketing, support and management

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James Lochran

Sales and Marketing consultant

Independent consultantMarketing and Advertising, 1-10 employees

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Feature Rating Comparison

Asana

7.8

Zoho CRM

—

Task Management

9.1

—

Resource Management

7.8

—

Gantt Charts

6.5

—

Scheduling

8.5

—

Workflow Automation

7.5

—

Team Collaboration

9.0

—

Support for Agile Methodology

8.5

—

Support for Waterfall Methodology

8.5

—

Document Management

6.8

—

Email integration

7.4

—

Mobile Access

7.8

—

Timesheet Tracking

6.1

—

Change request and Case Management

8.4

—

Budget and Expense Management

7.0

—

Asana

6.2

Zoho CRM

—

Project & financial reporting

5.5

—

Integration with accounting software

7.0

—

Asana

—

Zoho CRM

8.2

Customer data management / contact management

—

8.4

Workflow management

—

8.1

Territory management

—

7.9

Opportunity management

—

8.5

Integration with email client (e.g., Outlook or Gmail)

—

7.6

Contract management

—

8.2

Quote & order management

—

7.9

Interaction tracking

—

8.6

Channel / partner relationship management

—

8.4

Asana

—

Zoho CRM

7.1

Case management

—

7.0

Call center management

—

7.3

Help desk management

—

7.0

Asana

—

Zoho CRM

7.8

Lead management

—

7.9

Email marketing

—

7.6

Asana

—

Zoho CRM

7.9

Task management

—

8.1

Billing and invoicing management

—

7.5

Reporting

—

8.2

Asana

—

Zoho CRM

8.1

Forecasting

—

8.0

Pipeline visualization

—

8.3

Customizable reports

—

8.1

Asana

—

Zoho CRM

8.1

Custom fields

—

7.9

Custom objects

—

7.8

Scripting environment

—

8.2

API for custom integration

—

8.3

Asana

—

Zoho CRM

8.7

Single sign-on capability

—

9.0

Role-based user permissions

—

8.5

Asana

—

Zoho CRM

7.6

Social data

—

7.6

Social engagement

—

7.7

Asana

—

Zoho CRM

7.4

Marketing automation

—

7.5

Compensation management

—

7.4

Asana

—

Zoho CRM

7.8

Mobile access

—

7.8

Pros

Simplicity of user interface without neglecting functionality
Timeline and calendar views are extremely useful
Templates for repeatable projects

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Barbara Carneiro

Disciple & Head Honcho

Word RevolutionMarketing and Advertising, 1-10 employees

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One of the things that led to the purchasing of Zoho was it's flexibility. We have some unique fields and other data that we wanted to associate with our leads and making the adjustments in Zoho was very straight forward and required no external consulting assistance.
The Web forms component within Zoho is very strong, it's easy to create new forms and quickly embedded them into your landing pages.
Ease of use and accessibility is another strong point. There are video tutorials and manuals but in general things are intuitive so you can easily figure it out. From an access standpoint it's also nice to have the web and mobile support.
Reporting in another area that Zoho offers a lot of capabilities. You can create dashboards and export data when additional analysis is required.

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James Lochran

Sales and Marketing consultant

Independent consultantMarketing and Advertising, 1-10 employees

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Cons

Nothing to note, really. We love it!

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Barbara Carneiro

Disciple & Head Honcho

Word RevolutionMarketing and Advertising, 1-10 employees

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The licensing is area that could be improved. You need to really study the different tiers of service to make sure the tier you purchased provids the support you need.
Additional workflow / automation rule support would also be appreciated
Integration support - particularly with accounting tools like QuickBooks

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James Lochran

Sales and Marketing consultant

Independent consultantMarketing and Advertising, 1-10 employees

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Likelihood to Renew

Asana10.0

Based on 32 answers

Asana is adding more useful features and it makes the work of their entire team more organized and more efficient. It really helps us in achieving greater achievements as a team. It helps us to earn more revenue since we have more satisfied clients, simply because we are able to finish their project on time or even before the due date.

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Brent Lionel Mausisa

Co-Founder

2for1 Virtual ExpertsInternet, 1-10 employees

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Zoho CRM7.6

Based on 19 answers

The rating is based on:

Satisfaction with the product
Ability to extend the product to meet new and unanticipated needs
Ability to manage the cost of the service as needed

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Peter Marquez

Founder

8020NetworksInformation Technology and Services, 1-10 employees

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Usability

Asana6.0

Based on 5 answers

This is the best task management App for teams I have used

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Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

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Zoho CRM7.8

Based on 3 answers

Zoho CRM is extremely intuitive and allows users complete visibility of sales data through reports/analytics. The platform has wide native integration with other cloud-based business solutions. But, it's fairly simple to write scripts with their publicly available API.

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Verified User

C-Level Executive in Corporate

Management Consulting Company, 1-10 employees

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Reliability and Availability

Asana8.4

Based on 2 answers

Working with Asana on a daily basis

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Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

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Zoho CRM9.0

Based on 1 answer

No answer on this topic is available.

Support

Asana8.3

Based on 2 answers

They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).

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Verified User

C-Level Executive in Product Management

Internet Company, 11-50 employees

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Zoho CRM4.0

Based on 4 answers

Horrible experience. They should send regular apologies and refunds to all existing customers.

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Ajay Gupta

Attorney / Founder

Gupta Legal CenterLegal Services, 1-10 employees

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Online Training

No score

No answers yet

No answers on this topic

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Zoho CRM8.2

Based on 2 answers

Training was basic, and didn't really cover more advanced aspects of using the product.

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Verified User

Consultant in Marketing

Internet Company, 1-10 employees

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Implementation

No score

No answers yet

No answers on this topic

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Zoho CRM8.0

Based on 4 answers

The CRM is only as good as the data you put into it. Spend the time up-front to clean up your old data sources prior to importing them into Zoho

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Ron Sherwood

Senior Account Manager

Novus Media Today Group, LLCOnline Media, 11-50 employees

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Alternatives Considered

Trello is really just more on boards and the con with that is if you list lots of task under one headboard some tasks are buried from the view since the boards are a bit big. I like the list feature of Asana, especially for project management. Trello on the other is a great platform for creative projects like graphics, book covers, and others since if you attached the file to board you can easily view the image. Asana though on my part allows me more freedom and more creativity since it has more features like calendar and priority level. Basecamp is more of casual way of arranging task. I don't like it that much.

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Brent Lionel Mausisa

Co-Founder

2for1 Virtual ExpertsInternet, 1-10 employees

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Zoho CRM is a web software that has all business included, it's not a complementary part of software that has to be bought at different prices to get the job done. It's very frustrating having a computer software, and with the high cost per user we cannot have the complete Office running at the same level. But with Zoho CRM we can do all the office issues and the CRM software as well, without having the trouble of different updates by users and complex implementation scenarios.

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Yemsi Pino

Planificador Territorial II

MPPPEnvironmental Services, 501-1000 employees

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Scalability

Asana8.2

Based on 1 answer

I used this tool on a daily basis at work and it runs as a solid rock

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Ronen Soreq

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

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No score

No answers yet

No answers on this topic

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Return on Investment

The best tool I have used for project management
ROI hit in few months, Productivity alot increased

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Jestin Sebastian

Software Engineer

Maximizer e-ServicesInternet, 11-50 employees

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Improved customer interaction metrics
Increasing returns in revenue
Higher level of customer satisfaction feedbacks

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Tolga Özgentürk

Commercial Sales Account Executive

OpsGenieComputer Software, 201-500 employees

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Pricing Details

Asana

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

8.33*

1. per user per month

Asana Editions & Modules

Asana

—

Additional Pricing Details

Asana is always free for teams of up to 15 people.

Zoho CRM

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Zoho CRM Editions & Modules

Zoho CRM

Edition

Standard

`121

Professional

$201

Enterprise

$351

1. per user, per month

Additional Pricing Details

—

Add comparison

Likelihood to Recommend

Asana

Zoho CRM

Feature Rating Comparison

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Project & financial reporting

Integration with accounting software

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

Cons

Likelihood to Renew

Usability

Reliability and Availability

Support

Online Training

Implementation

Alternatives Considered

Scalability

Return on Investment

Screenshots

Pricing Details

Asana

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Asana Editions & Modules

Additional Pricing Details

Zoho CRM

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?