What users are saying about
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 323 reviews and ratings
Top Rated
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 54 reviews and ratings
Feature Set Ratings
- Zoho Recruit ranks higher in 1 feature set: Recruiting / ATS
Human Resource Management

7.5
Ascentis (discontinued)
75%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Employee demographic data
7.6
76%
137 Ratings
N/A
0 Ratings
Employment history
7.8
78%
140 Ratings
N/A
0 Ratings
Job profiles and administration
7.6
76%
128 Ratings
N/A
0 Ratings
Workflow for transfers, promotions, pay raises, etc.
7.4
74%
126 Ratings
N/A
0 Ratings
Organizational charting
6.3
63%
90 Ratings
N/A
0 Ratings
Organization and location management
7.9
79%
109 Ratings
N/A
0 Ratings
Compliance data (COBRA, OSHA, etc.)
7.8
78%
102 Ratings
N/A
0 Ratings
Payroll Management

8.3
Ascentis (discontinued)
83%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features
Ascentis (discontinued) ranks higher in 7/7 features
Pay calculation
8.3
83%
115 Ratings
N/A
0 Ratings
Support for external payroll vendors
7.2
72%
62 Ratings
N/A
0 Ratings
Off-cycle/On-Demand payment
8.2
82%
28 Ratings
N/A
0 Ratings
Benefit plan administration
7.7
77%
108 Ratings
N/A
0 Ratings
Direct deposit files
9.2
92%
100 Ratings
N/A
0 Ratings
Salary revision and increment management
8.5
85%
92 Ratings
N/A
0 Ratings
Reimbursement management
8.8
88%
51 Ratings
N/A
0 Ratings
Leave and Attendance Management

8.1
Ascentis (discontinued)
81%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Approval workflow
8.5
85%
99 Ratings
N/A
0 Ratings
Balance details
7.8
78%
99 Ratings
N/A
0 Ratings
Annual carry-forward and encashment
8.0
80%
84 Ratings
N/A
0 Ratings
Employee Self Service

7.9
Ascentis (discontinued)
79%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
View and generate pay and benefit information
8.2
82%
138 Ratings
N/A
0 Ratings
Update personal information
8.8
88%
151 Ratings
N/A
0 Ratings
View company policy documentation
6.9
69%
110 Ratings
N/A
0 Ratings
Employee recognition
7.1
71%
61 Ratings
N/A
0 Ratings
View job history
8.5
85%
108 Ratings
N/A
0 Ratings
Asset Management

6.0
Ascentis (discontinued)
60%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 1/1 features
Ascentis (discontinued) ranks higher in 1/1 features
Tracking of all physical assets
6.0
60%
33 Ratings
N/A
0 Ratings
HR Reporting

6.6
Ascentis (discontinued)
66%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 3/3 features
Ascentis (discontinued) ranks higher in 3/3 features
Report builder
6.5
65%
144 Ratings
N/A
0 Ratings
Pre-built reports
7.3
73%
142 Ratings
N/A
0 Ratings
Ability to combine HR data with external data
6.0
60%
73 Ratings
N/A
0 Ratings
Onboarding

6.3
Ascentis (discontinued)
63%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 2/2 features
Ascentis (discontinued) ranks higher in 2/2 features
New hire portal
6.4
64%
98 Ratings
N/A
0 Ratings
Manager tracking tools
6.1
61%
76 Ratings
N/A
0 Ratings
Performance and Goals

7.0
Ascentis (discontinued)
70%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Corporate goal setting
6.5
65%
43 Ratings
N/A
0 Ratings
Individual goal setting
7.5
75%
53 Ratings
N/A
0 Ratings
Line-of sight-visibility
7.1
71%
38 Ratings
N/A
0 Ratings
Performance tracking
7.0
70%
50 Ratings
N/A
0 Ratings
Performance Management

6.4
Ascentis (discontinued)
64%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features
Ascentis (discontinued) ranks higher in 5/5 features
Performance plans
6.2
62%
59 Ratings
N/A
0 Ratings
Performance improvement plans
6.3
63%
50 Ratings
N/A
0 Ratings
Review status tracking
6.7
67%
57 Ratings
N/A
0 Ratings
Review reminders
7.0
70%
55 Ratings
N/A
0 Ratings
Multiple review frequency
5.9
59%
50 Ratings
N/A
0 Ratings
Succession Planning

6.0
Ascentis (discontinued)
60%
Zoho Recruit
Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features
Ascentis (discontinued) ranks higher in 4/4 features
Create succession plans/pools
6.4
64%
21 Ratings
N/A
0 Ratings
Candidate ranking
6.4
64%
21 Ratings
N/A
0 Ratings
Candidate search
5.3
53%
27 Ratings
N/A
0 Ratings
Candidate development
6.0
60%
23 Ratings
N/A
0 Ratings
Recruiting / ATS

6.4
Ascentis (discontinued)
64%
8.4
Zoho Recruit
84%
Zoho Recruit ranks higher in 15/15 features
Zoho Recruit ranks higher in 15/15 features
Job Requisition Management
6.7
67%
85 Ratings
8.1
81%
29 Ratings
Company Website Posting
6.5
65%
79 Ratings
8.1
81%
26 Ratings
Publish to Social Media
6.5
65%
59 Ratings
8.7
87%
21 Ratings
Job Search Site Posting
6.5
65%
71 Ratings
8.0
80%
26 Ratings
Duplicate Candidate Prevention
6.5
65%
57 Ratings
8.7
87%
27 Ratings
Applicant Tracking
6.4
64%
83 Ratings
9.3
93%
31 Ratings
Notifications and Alerts
5.6
56%
69 Ratings
8.8
88%
28 Ratings
Customized Application Form
N/A
0 Ratings
8.1
81%
28 Ratings
Resume Management
N/A
0 Ratings
9.0
90%
30 Ratings
Candidate Search
N/A
0 Ratings
8.7
87%
29 Ratings
Collaboration
N/A
0 Ratings
7.5
75%
19 Ratings
Task Creation and Delegation
N/A
0 Ratings
7.4
74%
17 Ratings
Email Templates
N/A
0 Ratings
8.3
83%
28 Ratings
User Permissions
N/A
0 Ratings
8.6
86%
29 Ratings
Reporting
N/A
0 Ratings
8.5
85%
27 Ratings
Attribute Ratings
- Zoho Recruit is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
Likelihood to Recommend

7.6
Ascentis (discontinued)
76%
164 Ratings
9.0
Zoho Recruit
90%
32 Ratings
Likelihood to Renew

6.3
Ascentis (discontinued)
63%
12 Ratings
10.0
Zoho Recruit
100%
1 Rating
Usability

7.5
Ascentis (discontinued)
75%
44 Ratings
Zoho Recruit
N/A
0 Ratings
Availability

6.5
Ascentis (discontinued)
65%
7 Ratings
Zoho Recruit
N/A
0 Ratings
Performance

6.9
Ascentis (discontinued)
69%
5 Ratings
Zoho Recruit
N/A
0 Ratings
Support Rating

8.1
Ascentis (discontinued)
81%
252 Ratings
8.4
Zoho Recruit
84%
10 Ratings
In-Person Training

8.0
Ascentis (discontinued)
80%
1 Rating
Zoho Recruit
N/A
0 Ratings
Online Training

8.2
Ascentis (discontinued)
82%
4 Ratings
Zoho Recruit
N/A
0 Ratings
Implementation Rating

8.2
Ascentis (discontinued)
82%
8 Ratings
Zoho Recruit
N/A
0 Ratings
Product Scalability

6.4
Ascentis (discontinued)
64%
4 Ratings
Zoho Recruit
N/A
0 Ratings
Likelihood to Recommend
Ascentis (discontinued)
In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.

Verified User
Paraprofessional in Corporate
Hospital & Health Care Company, 501-1000 employeesZoho Recruit
The scenario where Zoho Recruit could be much more exploitable would be where you have the other platforms that are in the Zoho suite, such as Zoho CRM, to be able to cover different areas of the same office work without having to buy another service. Likewise, being able to use it in conjunction with a CRM service, it is feasible that it can be used to cover the area of communication with customers, and that this serves to create evaluations of the treatment that employees offer them. When it comes to reporting incidents or behaviors, this is a very favorable possibility. With its self-service tools, employees can manage their time and attendance information on their own, since by means of an attendance reading tool, all the aforementioned information is kept secure and free from subsequent changes by employees once it has been updated.
Social Media Manager
SSDIGITALCOMarketing & Advertising, 201-500 employees
Pros
Ascentis (discontinued)
- Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
- Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
- User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

Verified User
Director in Human Resources
Hospital & Health Care Company, 1001-5000 employeesZoho Recruit
- Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate.
- Zoho Recruit provides the ability to create email templates that can be triggered from the candidates profile without having to retype them.
- Zoho Recruit enables resume parsing from doc, docx and pdf files which automates the data entry of candidates.
- Zoho Recruit allows for the creation of a simple career website with the open job positions auto populating from the application onto the site.
- Zoho Recruit allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.
Head of Product
Glide InvestFinancial Services, 1-10 employees
Cons
Ascentis (discontinued)
- Updating the system so it is one platform and not two.
- Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
- Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
- When something is broken, quicker turn time on fixing the issue.
- System needs updates to support AAP reporting.

Verified User
Director in Human Resources
Civil Engineering Company, 501-1000 employeesZoho Recruit
- Mass email - the mass email is a bit cumbersome to set up - you have to set up a new template, then in a separate place set up a filter for the emails, then put it all together and send the email. It takes about 15-20 minutes when it would be nice if it was easier and quicker. When they introduce job alerts (I'm told in a few months time), the automatic job alerts to candidates will relieve some of the mass email necessity, so that will be helpful.
- Email integration - the email client attached to Zoho isn't very user friendly, it would be useful if Zoho had a plug-in to permit seamless integration with external email clients, like Outlook or MacMail.
- Invoicing - Zoho has no integration or capability to track what happens with clients once a candidate is placed. It would be nice if we could somehow track the fee for a candidate and the total fees we need to charge each client. Or, better yet, if it integrated with an external invoicing tool like Freshbooks.
Candidate and School Liaison
Educators OverseasStaffing and Recruiting, 1-10 employees
Pricing Details
Ascentis (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Ascentis (discontinued) Editions & Modules
—
Additional Pricing Details
—Zoho Recruit
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
30$
Starting Price
$25 per month per user
Zoho Recruit Editions & Modules
Edition
Forever Free | $0 |
---|---|
Standard | $252 |
Professional | $502 |
Enterprise | $752 |
- none
- per month per user
Additional Pricing Details
Zoho recruit also provides options for add-ons such as a client portal ($6/license/month) and video interviews ($12/license/month).Likelihood to Renew
Ascentis (discontinued)
Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Human Resources Manager
San Juan Construction, Inc.Construction, 201-500 employees
Zoho Recruit
Zoho Recruit 10.0
Based on 1 answer
We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
Candidate and School Liaison
Educators OverseasStaffing and Recruiting, 1-10 employees
Usability
Ascentis (discontinued)
Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.

Verified User
Director in Human Resources
Building Materials Company, 51-200 employeesZoho Recruit
No score
No answers yet
No answers on this topic
Reliability and Availability
Ascentis (discontinued)
Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesZoho Recruit
No score
No answers yet
No answers on this topic
Performance
Ascentis (discontinued)
Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.

Verified User
Employee in Human Resources
Government Administration Company, 51-200 employeesZoho Recruit
No score
No answers yet
No answers on this topic
Support Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.

Verified User
Strategist in Marketing
Oil & Energy Company, 201-500 employeesZoho Recruit
Zoho Recruit 8.4
Based on 10 answers
I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done.I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
Recruiter
Sales Empowerment GroupComputer Software, 51-200 employees
In-Person Training
Ascentis (discontinued)
Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Zoho Recruit
No score
No answers yet
No answers on this topic
Online Training
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
IT & Marketing Coordinator
Howry Residential ServicesMental Health Care, 201-500 employees
Zoho Recruit
No score
No answers yet
No answers on this topic
Implementation Rating
Ascentis (discontinued)
Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Human Resources Manager
MultiLingual Solutions, Inc.Government Administration, 201-500 employees
Zoho Recruit
No score
No answers yet
No answers on this topic
Alternatives Considered
Ascentis (discontinued)
Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.

Verified User
Manager in Human Resources
Logistics & Supply Chain Company, 201-500 employeesZoho Recruit
The ability to modify different fields, the accuracy of parsing is efficient, and the ease of implementation and support makes Zoho Recruit a standout platform. From the pricing tiers they have for different businesses and organizations plus the ratings we saw for the platform... it just made sense for our organization.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employeesScalability
Ascentis (discontinued)
Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Human Resources Manager
N/AEntertainment, 51-200 employees
Zoho Recruit
No score
No answers yet
No answers on this topic
Return on Investment
Ascentis (discontinued)
- HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
- Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
- Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
- Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

Verified User
Employee in Human Resources
Mechanical Or Industrial Engineering Company, 201-500 employeesZoho Recruit
- Zoho Recruit allows us to automate our recruiting and sourcing processes.
- Zoho Recruit allows us to post unlimited jobs to get maximum responses from candidates.
- Zoho Recruit allows us to ensure that we have control over when and where jobs are being posted online.

Verified User
C-Level Executive in Corporate
Human Resources Company, 1-10 employees