Ascentis vs Zoho Recruit

• Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
• Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
• User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!

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• Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate.
• Zoho Recruit provides the ability to create email templates that can be triggered from the candidates profile without having to retype them.
• Zoho Recruit enables resume parsing from doc, docx and pdf files which automates the data entry of candidates.
• Zoho Recruit allows for the creation of a simple career website with the open job positions auto populating from the application onto the site.
• Zoho Recruit allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.

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• Updating the system so it is one platform and not two.
• Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
• Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
• When something is broken, quicker turn time on fixing the issue.
• System needs updates to support AAP reporting.

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• Mass email - the mass email is a bit cumbersome to set up - you have to set up a new template, then in a separate place set up a filter for the emails, then put it all together and send the email. It takes about 15-20 minutes when it would be nice if it was easier and quicker. When they introduce job alerts (I'm told in a few months time), the automatic job alerts to candidates will relieve some of the mass email necessity, so that will be helpful.
• Email integration - the email client attached to Zoho isn't very user friendly, it would be useful if Zoho had a plug-in to permit seamless integration with external email clients, like Outlook or MacMail.
• Invoicing - Zoho has no integration or capability to track what happens with clients once a candidate is placed. It would be nice if we could somehow track the fee for a candidate and the total fees we need to charge each client. Or, better yet, if it integrated with an external invoicing tool like Freshbooks.

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• HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
• Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
• Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
• Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.

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• Zoho Recruit allows us to automate our recruiting and sourcing processes.
• Zoho Recruit allows us to post unlimited jobs to get maximum responses from candidates.
• Zoho Recruit allows us to ensure that we have control over when and where jobs are being posted online.

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