<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1158 Ratings

Confluence

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1158 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
133 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Gene Baker | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Atlassian Jira Align (formerly AgileCraft)
8.0
Task Management
Confluence
7.9
Atlassian Jira Align (formerly AgileCraft)
9.0
Gantt Charts
Confluence
7.9
Atlassian Jira Align (formerly AgileCraft)
6.8
Scheduling
Confluence
7.2
Atlassian Jira Align (formerly AgileCraft)
8.3
Workflow Automation
Confluence
7.9
Atlassian Jira Align (formerly AgileCraft)
8.7
Mobile Access
Confluence
7.2
Atlassian Jira Align (formerly AgileCraft)
6.9
Search
Confluence
7.8
Atlassian Jira Align (formerly AgileCraft)
Visual planning tools
Confluence
7.8
Atlassian Jira Align (formerly AgileCraft)
Resource Management
Confluence
Atlassian Jira Align (formerly AgileCraft)
7.5
Team Collaboration
Confluence
Atlassian Jira Align (formerly AgileCraft)
8.9
Support for Agile Methodology
Confluence
Atlassian Jira Align (formerly AgileCraft)
9.2
Support for Waterfall Methodology
Confluence
Atlassian Jira Align (formerly AgileCraft)
7.9
Document Management
Confluence
Atlassian Jira Align (formerly AgileCraft)
7.4
Email integration
Confluence
Atlassian Jira Align (formerly AgileCraft)
7.6
Timesheet Tracking
Confluence
Atlassian Jira Align (formerly AgileCraft)
7.3
Change request and Case Management
Confluence
Atlassian Jira Align (formerly AgileCraft)
8.3
Budget and Expense Management
Confluence
Atlassian Jira Align (formerly AgileCraft)
8.1

Communication

Confluence
8.0
Atlassian Jira Align (formerly AgileCraft)
Chat
Confluence
6.4
Atlassian Jira Align (formerly AgileCraft)
Notifications
Confluence
8.8
Atlassian Jira Align (formerly AgileCraft)
Discussions
Confluence
8.0
Atlassian Jira Align (formerly AgileCraft)
Surveys
Confluence
7.0
Atlassian Jira Align (formerly AgileCraft)
Internal knowledgebase
Confluence
8.9
Atlassian Jira Align (formerly AgileCraft)
Integrates with GoToMeeting
Confluence
6.0
Atlassian Jira Align (formerly AgileCraft)
Integrates with Gmail and Google Hangouts
Confluence
9.3
Atlassian Jira Align (formerly AgileCraft)
Integrates with Outlook
Confluence
9.6
Atlassian Jira Align (formerly AgileCraft)

File Sharing & Management

Confluence
8.1
Atlassian Jira Align (formerly AgileCraft)
Versioning
Confluence
8.7
Atlassian Jira Align (formerly AgileCraft)
Video files
Confluence
7.6
Atlassian Jira Align (formerly AgileCraft)
Audio files
Confluence
7.7
Atlassian Jira Align (formerly AgileCraft)
Document collaboration
Confluence
8.6
Atlassian Jira Align (formerly AgileCraft)
Access control
Confluence
8.7
Atlassian Jira Align (formerly AgileCraft)
Advanced security features
Confluence
8.2
Atlassian Jira Align (formerly AgileCraft)
Integrates with Google Drive
Confluence
7.8
Atlassian Jira Align (formerly AgileCraft)
Device sync
Confluence
7.4
Atlassian Jira Align (formerly AgileCraft)

Professional Services Automation

Confluence
Atlassian Jira Align (formerly AgileCraft)
7.4
Quotes/estimates
Confluence
Atlassian Jira Align (formerly AgileCraft)
7.4
Invoicing
Confluence
Atlassian Jira Align (formerly AgileCraft)
7.0
Project & financial reporting
Confluence
Atlassian Jira Align (formerly AgileCraft)
7.8
Integration with accounting software
Confluence
Atlassian Jira Align (formerly AgileCraft)
7.4

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

  • The only difficult thing is its learning for the beginners.
  • Initially, its learning is quite steep but with the passage of time it becomes smooth enough and you will love to use it.
  • It is enriched with all latest and powerful features in order to fully satisfy customers.
Dayanna Anderson | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.7
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

Atlassian Jira Align (formerly AgileCraft) 7.7
Based on 14 answers
While we have not had any issues with Jira since our organization adopted the software, this fact is clear evidence that they actively maintain and fix newly reported issues by their users. Thus, being on top of bug fixes is perhaps the best way of supporting users. They also have made their support easily accessible and available on their website.
Ryan McGarry | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Atlassian Jira Align (formerly AgileCraft)

  • With Jira, it is very easy to track down various bottlenecks in the deliverables further streamlining the development process in the production stage. Running numerous IT projects with multiple bottlenecks and backlogs was the biggest challenge that we ever faced before implementing Jira. Jira made the process more efficient by saving time and money.
  • Jira helped to build customized features for different verticals. Rather than investing in different third party tools we were able to perform the same tasks in Jira. This saved us lot of money.
Prathamesh Muzumdar | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Atlassian Jira Align (formerly AgileCraft)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Atlassian Jira Align (formerly AgileCraft) Editions & Modules

Edition
Starting Price$27,000.001
Maximum Price$3,987,600.001
  1. Per Year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
Atlassian Jira Align (formerly AgileCraft)
8.3

Likelihood to Renew

Confluence
9.5
Atlassian Jira Align (formerly AgileCraft)

Usability

Confluence
8.5
Atlassian Jira Align (formerly AgileCraft)

Reliability and Availability

Confluence
9.0
Atlassian Jira Align (formerly AgileCraft)

Performance

Confluence
8.7
Atlassian Jira Align (formerly AgileCraft)

Support Rating

Confluence
8.3
Atlassian Jira Align (formerly AgileCraft)
7.7

Implementation Rating

Confluence
8.0
Atlassian Jira Align (formerly AgileCraft)

Scalability

Confluence
8.0
Atlassian Jira Align (formerly AgileCraft)

Add comparison