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Top Rated
1663 Ratings

Confluence

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Top Rated
1663 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
452 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • Atlassian Jira Align ranks higher in 1 feature set: Project Management

Project Management

7.5

Confluence

75%
7.9

Atlassian Jira Align

79%
Atlassian Jira Align ranks higher in 11/16 features

Task Management

7.7
77%
83 Ratings
9.1
91%
23 Ratings

Gantt Charts

7.9
79%
12 Ratings
7.5
75%
16 Ratings

Scheduling

7.2
72%
21 Ratings
8.2
82%
19 Ratings

Workflow Automation

8.0
80%
55 Ratings
7.2
72%
17 Ratings

Mobile Access

6.8
68%
80 Ratings
6.5
65%
16 Ratings

Search

7.8
78%
103 Ratings
N/A
0 Ratings

Visual planning tools

7.4
74%
82 Ratings
N/A
0 Ratings

Resource Management

N/A
0 Ratings
8.0
80%
23 Ratings

Team Collaboration

N/A
0 Ratings
9.3
93%
23 Ratings

Support for Agile Methodology

N/A
0 Ratings
9.4
94%
21 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
6.2
62%
14 Ratings

Document Management

N/A
0 Ratings
7.3
73%
19 Ratings

Email integration

N/A
0 Ratings
7.7
77%
19 Ratings

Timesheet Tracking

N/A
0 Ratings
8.3
83%
17 Ratings

Change request and Case Management

N/A
0 Ratings
8.5
85%
20 Ratings

Budget and Expense Management

N/A
0 Ratings
8.0
80%
12 Ratings

Communication

8.0

Confluence

80%

Atlassian Jira Align

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Chat

6.4
64%
15 Ratings
N/A
0 Ratings

Notifications

8.6
86%
103 Ratings
N/A
0 Ratings

Discussions

8.0
80%
97 Ratings
N/A
0 Ratings

Surveys

7.0
70%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

9.3
93%
97 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Confluence

83%

Atlassian Jira Align

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Versioning

8.6
86%
89 Ratings
N/A
0 Ratings

Video files

7.7
77%
66 Ratings
N/A
0 Ratings

Audio files

8.0
80%
60 Ratings
N/A
0 Ratings

Document collaboration

8.5
85%
100 Ratings
N/A
0 Ratings

Access control

8.8
88%
98 Ratings
N/A
0 Ratings

Advanced security features

8.6
86%
74 Ratings
N/A
0 Ratings

Integrates with Google Drive

7.9
79%
47 Ratings
N/A
0 Ratings

Device sync

8.1
81%
46 Ratings
N/A
0 Ratings

Professional Services Automation

Confluence

Feature Set Not Supported
N/A
8.0

Atlassian Jira Align

80%
Atlassian Jira Align ranks higher in 4/4 features

Quotes/estimates

N/A
0 Ratings
8.3
83%
13 Ratings

Invoicing

N/A
0 Ratings
7.2
72%
13 Ratings

Project & financial reporting

N/A
0 Ratings
8.5
85%
15 Ratings

Integration with accounting software

N/A
0 Ratings
7.9
79%
9 Ratings

Attribute Ratings

  • Atlassian Confluence is rated higher in 2 areas: Likelihood to Renew, Usability
  • Atlassian Jira Align is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
8.7

Atlassian Jira Align

87%
23 Ratings

Likelihood to Renew

9.7

Confluence

97%
19 Ratings
9.5

Atlassian Jira Align

95%
2 Ratings

Usability

8.3

Confluence

83%
12 Ratings
6.9

Atlassian Jira Align

69%
2 Ratings

Availability

9.0

Confluence

90%
5 Ratings

Atlassian Jira Align

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings

Atlassian Jira Align

N/A
0 Ratings

Support Rating

6.4

Confluence

64%
45 Ratings
7.1

Atlassian Jira Align

71%
21 Ratings

Implementation Rating

8.4

Confluence

84%
6 Ratings
10.0

Atlassian Jira Align

100%
1 Rating

Product Scalability

8.0

Confluence

80%
2 Ratings

Atlassian Jira Align

N/A
0 Ratings

Likelihood to Recommend

Confluence

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Abhishek Nandi | TrustRadius Reviewer

Atlassian Jira Align

Jira is the tool I use to oversee projects, allocate tasks to engineers, and monitor overall development. The openness and access that Jira offers are necessary for many teams. Jira ensures that no issue is overlooked and that everyone has access to the full picture of the processes they are involved in. In fact, team members are able to connect, share ideas, and attach crucial documents while receiving immediate updates on topics that are of interest to them.
Saket Pandey | TrustRadius Reviewer

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Atlassian Jira Align

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Cons

Confluence

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Hari kapse | TrustRadius Reviewer

Atlassian Jira Align

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Ryan McGarry | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details

Atlassian Jira Align

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per year

Atlassian Jira Align Editions & Modules

Edition
Starting Price$27,000.001
Maximum Price$3,987,600.001
  1. per year
Additional Pricing Details

Likelihood to Renew

Confluence

Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Atlassian Jira Align

Atlassian Jira Align 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Anonymous | TrustRadius Reviewer

Usability

Confluence

Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Atlassian Jira Align

Atlassian Jira Align 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Atlassian Jira Align

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Atlassian Jira Align

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 6.4
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Atlassian Jira Align

Atlassian Jira Align 7.1
Based on 21 answers
I am satisfied with the support for Atlassian JIRA Align (formerly Agile Craft). There is a broad knowledge base online provided by Atlassian for the various Jira products. There is also an online community that can help address questions and provide guidance. There is also excellent customer support. We haven't had to report any bugs or open any cases for our team.
Gene Baker | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Bill Kratzer | TrustRadius Reviewer

Atlassian Jira Align

Atlassian Jira Align 10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

Confluence

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Benoît Desroches | TrustRadius Reviewer

Atlassian Jira Align

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Atlassian Jira Align

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Brandon Patton | TrustRadius Reviewer

Atlassian Jira Align

  • It has a vast amount of features to implement in our project and the time management is a great ROI as well. As it is helping us to deliver our product in time.
  • We can trace our sprint activity and it helps us to collaborate well.
Kaniz Fatema | TrustRadius Reviewer

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