What users are saying about
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Top Rated
1152 Ratings
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Top Rated
1821 Ratings

Confluence

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Top Rated
1152 Ratings
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Score 8.2 out of 100

Dropbox

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Top Rated
1821 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Dropbox

Dropbox is great for any organization that needs to securely store and share documents. Through password protection document security is enhanced. Dropbox may not be as appropriate for an organization that is Microsoft based as OneDrive is fully integrated and automatically saves files. Dropbox is useful when an organization needs to store, share and give access to those outside the organization.
Nicola (Nicki) Morris | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Dropbox
Task Management
Confluence
7.9
Dropbox
Gantt Charts
Confluence
7.9
Dropbox
Scheduling
Confluence
7.2
Dropbox
Workflow Automation
Confluence
7.9
Dropbox
Mobile Access
Confluence
7.2
Dropbox
Search
Confluence
7.8
Dropbox
Visual planning tools
Confluence
7.8
Dropbox

Communication

Confluence
8.0
Dropbox
Chat
Confluence
6.4
Dropbox
Notifications
Confluence
8.8
Dropbox
Discussions
Confluence
8.0
Dropbox
Surveys
Confluence
7.0
Dropbox
Internal knowledgebase
Confluence
8.9
Dropbox
Integrates with GoToMeeting
Confluence
6.0
Dropbox
Integrates with Gmail and Google Hangouts
Confluence
9.3
Dropbox
Integrates with Outlook
Confluence
9.6
Dropbox

File Sharing & Management

Confluence
8.1
Dropbox
8.0
Versioning
Confluence
8.7
Dropbox
7.9
Video files
Confluence
7.6
Dropbox
7.7
Audio files
Confluence
7.7
Dropbox
8.0
Document collaboration
Confluence
8.6
Dropbox
8.0
Access control
Confluence
8.7
Dropbox
8.0
Advanced security features
Confluence
8.3
Dropbox
Integrates with Google Drive
Confluence
7.8
Dropbox
Device sync
Confluence
7.4
Dropbox
8.0
File search
Confluence
Dropbox
8.1

Cloud Storage Security & Administration

Confluence
Dropbox
8.1
User and role management
Confluence
Dropbox
7.9
File organization
Confluence
Dropbox
8.4
Device management
Confluence
Dropbox
7.9

Cloud Storage Platform

Confluence
Dropbox
8.0
Performance
Confluence
Dropbox
8.4
Reliability
Confluence
Dropbox
8.2
Storage Reports
Confluence
Dropbox
7.5

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Dropbox

  • Dropbox app can be installed on multiple systems, allowing for multiplatform access to files.
  • Dropbox allows for large files to be sent digitally [...] and has tiered pricing to fit any budget.
  • Dropbox doesn't have a time limit on [its] files like some other competitors, allowing for file access at your own pace.
Daniel Epstein | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Dropbox

  • Our repository has grown with time. Replicating the entire repository on a new machine takes a long time.
  • You can share with people outside of Dropbox. That can be confusing for people who don't use Dropbox.
  • It would be helpful to have better differentiation between personal and work files.
Robert Gephart | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Dropbox

Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Dropbox

Dropbox 8.4
Based on 22 answers
Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Dropbox

Dropbox 9.0
Based on 1 answer
No answer on this topic is available.

Performance

Confluence

Confluence 8.8
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Dropbox

Dropbox 8.8
Based on 6 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Dropbox

Dropbox 7.4
Based on 38 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Arianna Wilson | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Dropbox

Easier to start up and use for external clients. SharePoint is much more complex so start up can sometimes take multiple days to get ready to use. Dropbox is simple so works well for just sharing Draft and Final reports.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Dropbox

Dropbox 8.0
Based on 1 answer
I can add and add a tin files large files and Dropbox is still working great!
Anonymous | TrustRadius Reviewer

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Dropbox

  • Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
  • It allows us to easily share files with clients without needing to pay for other services that are email based.
  • It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.
Anonymous | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox Editions & Modules

Edition
BasicFree
Plus$11.992
Family$19.992
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
Dropbox
8.4

Likelihood to Renew

Confluence
9.5
Dropbox
10.0

Usability

Confluence
8.5
Dropbox
8.4

Reliability and Availability

Confluence
9.0
Dropbox
9.0

Performance

Confluence
8.8
Dropbox
8.8

Support Rating

Confluence
8.3
Dropbox
7.4

Online Training

Confluence
Dropbox
9.0

Implementation Rating

Confluence
8.0
Dropbox
10.0

Scalability

Confluence
8.0
Dropbox
8.0

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