What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1659 Ratings
Confluence
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1659 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 1659 reviews and ratings
Dropbox
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1967 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 1967 reviews and ratings
Feature Set Ratings
- Atlassian Confluence ranks higher in 1 feature set: File Sharing & Management
Project Management

7.5
Confluence
75%

Dropbox
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features
Atlassian Confluence ranks higher in 7/7 features
Task Management

7.7
77%
83 Ratings

N/A
0 Ratings
Gantt Charts

7.9
79%
12 Ratings

N/A
0 Ratings
Scheduling

7.2
72%
21 Ratings

N/A
0 Ratings
Workflow Automation

8.0
80%
55 Ratings

N/A
0 Ratings
Mobile Access

6.8
68%
80 Ratings

N/A
0 Ratings
Search

7.8
78%
103 Ratings

N/A
0 Ratings
Visual planning tools

7.4
74%
82 Ratings

N/A
0 Ratings
Communication

8.0
Confluence
80%

Dropbox
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Chat

6.4
64%
15 Ratings

N/A
0 Ratings
Notifications

8.6
86%
103 Ratings

N/A
0 Ratings
Discussions

8.0
80%
97 Ratings

N/A
0 Ratings
Surveys

7.0
70%
15 Ratings

N/A
0 Ratings
Internal knowledgebase

9.3
93%
97 Ratings

N/A
0 Ratings
Integrates with GoToMeeting

6.0
60%
3 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings

N/A
0 Ratings
Integrates with Outlook

9.6
96%
10 Ratings

N/A
0 Ratings
File Sharing & Management

8.3
Confluence
83%

7.5
Dropbox
75%
Atlassian Confluence ranks higher in 8/9 features
Atlassian Confluence ranks higher in 8/9 features
Versioning

8.6
86%
89 Ratings

7.2
72%
95 Ratings
Video files

7.7
77%
66 Ratings

7.4
74%
104 Ratings
Audio files

8.0
80%
60 Ratings

7.5
75%
100 Ratings
Document collaboration

8.5
85%
100 Ratings

7.7
77%
103 Ratings
Access control

8.8
88%
98 Ratings

7.6
76%
110 Ratings
Advanced security features

8.6
86%
74 Ratings

N/A
0 Ratings
Integrates with Google Drive

7.9
79%
47 Ratings

N/A
0 Ratings
Device sync

8.1
81%
46 Ratings

7.4
74%
107 Ratings
File search

N/A
0 Ratings

7.4
74%
111 Ratings
Cloud Storage Security & Administration

Confluence
Feature Set Not Supported
N/A

7.6
Dropbox
76%
Dropbox ranks higher in 3/3 features
Dropbox ranks higher in 3/3 features
User and role management

N/A
0 Ratings

7.3
73%
100 Ratings
File organization

N/A
0 Ratings

8.1
81%
107 Ratings
Device management

N/A
0 Ratings

7.5
75%
94 Ratings
Cloud Storage Platform

Confluence
Feature Set Not Supported
N/A

7.7
Dropbox
77%
Dropbox ranks higher in 3/3 features
Dropbox ranks higher in 3/3 features
Performance

N/A
0 Ratings

8.0
80%
112 Ratings
Reliability

N/A
0 Ratings

8.1
81%
112 Ratings
Storage Reports

N/A
0 Ratings

7.0
70%
86 Ratings
Attribute Ratings
- Atlassian Confluence is rated higher in 1 area: Likelihood to Recommend
- Dropbox is rated higher in 5 areas: Likelihood to Renew, Usability, Performance, Support Rating, Implementation Rating
- Atlassian Confluence and Dropbox are tied in 2 areas: Availability, Product Scalability
Likelihood to Recommend

8.3
Confluence
83%
122 Ratings

7.8
Dropbox
78%
131 Ratings
Likelihood to Renew

9.7
Confluence
97%
19 Ratings

10.0
Dropbox
100%
19 Ratings
Usability

8.3
Confluence
83%
12 Ratings

8.5
Dropbox
85%
23 Ratings
Availability

9.0
Confluence
90%
5 Ratings

9.0
Dropbox
90%
2 Ratings
Performance

8.0
Confluence
80%
9 Ratings

8.8
Dropbox
88%
10 Ratings
Support Rating

6.4
Confluence
64%
45 Ratings

7.3
Dropbox
73%
60 Ratings
Online Training

Confluence
N/A
0 Ratings

9.0
Dropbox
90%
1 Rating
Implementation Rating

8.4
Confluence
84%
6 Ratings

10.0
Dropbox
100%
4 Ratings
Product Scalability

8.0
Confluence
80%
2 Ratings

8.0
Dropbox
80%
1 Rating
Likelihood to Recommend
Confluence
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Sr. Engineer
GreyOrangeInformation Technology & Services, 1001-5000 employees
Dropbox
Dropbox is used in a variety of ways at our workplace. Sharing documents with our team on the go is made possible by Dropbox. Once a file is uploaded to Dropbox, team members can view and discuss it immediately. Some of the new features make it easier for us to keep things organized and maintain continuity during our meetings. We will store large files on it and send them to clients or suppliers via a link. A sales campaign's data is also stored in Dropbox. For example, it enables our marketing team to work on various sales campaigns from any location.
Senior System Architect
AFNNon-profit Organization Management, 51-200 employees
Pros
Confluence
- QUICK How-to Guides that can be generated and share instantly
- One can subscribe to the pages and spaces and receive updates in the feed on their home page
- Automatic Email notifications of new updates in the Confluence area
- The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Software Integration Tester
WirecardFinancial Services, 501-1000 employees
Dropbox
- We are transferring large files and multiple files with various internal and external parties due to the ease of sharing files and folders.
- Smart sync, so you don't have to worry about device space and search large file batches quickly.
- Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.
- Allowing only the people who need it to have access is a huge perk and works well with other enterprise software.
Sales Manager
Chain One LtdBusiness Supplies & Equipment, 51-200 employees
Cons
Confluence
- Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
- An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
- Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Senior System Engineer
Wipro LimitedInformation Technology & Services, 10,001+ employees
Dropbox
- At one point 2 gigs [were] deemed enough for the "Free" version of Dropbox and its competition. However as even the most simple picture from a phone gets larger, 2 gigs might no longer be enough. Might want to increase the free size to adjust for file size inflation.
- Dropbox's app is very presumptive of updating itself every time you log on to a system that it's installed on. I know that's a feature you can turn off, but the assumption to turn that feature on by default is annoying.
- Dropbox could use a phone app function that would initiate a download to a designated computer hard drive. It would eliminate having to see the file on your phone, go to your computer, turn it on and then download the file.
Producer/Videographer/Editor
Firefilm ProductionsMedia Production, 1-10 employees
Pricing Details
Confluence
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Confluence Editions & Modules
On-premise Edition
Server | 10.001 |
---|---|
Server | 2700.002 |
Server | 5300.003 |
Server | 10,200.004 |
Server | 19,800.005 |
Server | 30,000.006 |
Server | 45,000.007 |
Server | 90,000.008 |
Server | 150,000.009 |
Data Center | 15,000.0010 |
Data Center | 30,000.0011 |
Data Center | 52,000.0012 |
Data Center | 79,200.0013 |
Data Center | 105,600.0014 |
Data Center | 132,000.0015 |
Data Center | 143,000.0016 |
Data Center | 154,000.0017 |
Data Center | 165,000.0018 |
Data Center | 176,000.0019 |
Data Center | 187,000.0020 |
Data Center | 198,000.0021 |
Data Center | 209,000.0022 |
Data Center | 220,000.0023 |
- 10 Users - Perpetual License
- 25 Users - Perpetual License
- 50 Users - Perpetual License
- 100 Users - Perpetual License
- 250 Users - Perpetual License
- 500 Users - Perpetual License
- 2,000 Users - Perpetual License
- 10,000 Users - Perpetual License
- 10,001+ Users - Perpetual License
- 500 Users - Annually
- 1,000 Users - Annually
- 2,000 Users - Annually
- 3,000 Users - Annually
- 4,000 Users - Annually
- 5,000 Users - Annually
- 10,000 Users - Annually
- 15,000 Users - Annually
- 20,000 Users - Annually
- 25,000 Users - Annually
- 30,000 Users - Annually
- 35,000 Users - Annually
- 40,000 Users - Annually
- 40,001+ Users - Annually
SaaS Edition
Free | 0.001 |
---|---|
Standard | 5.002 |
Premium | 10.002 |
Enterprise | Contact Sales |
- Free for 10 Users
- Per User Per Month
- none
Additional Pricing Details
—Dropbox
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Dropbox Editions & Modules
Edition
Basic | Free |
---|---|
Plus | $11.992 |
Family | $19.992 |
- none
- per month
Additional Pricing Details
—Likelihood to Renew
Confluence
Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Director, Project/Process Management
Lehigh UniversityHigher Education, 1001-5000 employees
Dropbox
Dropbox 10.0
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Development and Marketing Manager
Healthy Smiles, Healthy Children: Foundation of American Academy of Pediatric DentistryNon-Profit Organization Management, 11-50 employees
Usability
Confluence
Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesDropbox
Dropbox 8.5
Based on 23 answers
Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.

Verified User
Project Manager in Professional Services
Marketing and Advertising Company, 51-200 employeesReliability and Availability
Confluence
Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Senior R&D Eng. Technologist
Trilliant IncTelecommunications, 201-500 employees
Dropbox
Dropbox 9.0
Based on 2 answers
No answer on this topic is available.
Performance
Confluence
Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Senior Firmware Engineer
Spirent CommunicationsTelecommunications, 1001-5000 employees
Dropbox
Dropbox 8.8
Based on 10 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Programmer
Alcoa IncMining & Metals, 10,001+ employees
Support Rating
Confluence
Confluence 6.4
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesDropbox
Dropbox 7.3
Based on 60 answers
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Web Design Development Specialist
Thomson ReutersInformation Technology & Services, 201-500 employees
Implementation Rating
Confluence
Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Chief Innovation Officer
Versatile CreditFinancial Services, 11-50 employees
Dropbox
Dropbox 10.0
Based on 4 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Founder & CEO
@.l.interpretationsWriting and Editing, 1-10 employees
Alternatives Considered
Confluence
I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Senior Web Team Lead
AlithyaComputer Games, 10,001+ employees
Dropbox
Of all the options we tried, Dropbox was at the top in terms of performance, reliability, and features.Nextcloud is a self-hosted solution, and is the system preferred by our IT department — mainly because it is free or has no annual subscription cost. However, it's UI is clunky compared to Dropbox's. It didn't sync files as well, couldn't preview some file types, and had other technical problems. Even though it was locally hosted, it was slower than Dropbox.Google Drive is another service we used in tandem with the others. It is great for collaborative documents and spreadsheets, and does OK with some other types of projects. But for file sharing it didn't work as well, and our plan didn't allow for enough storage space compared to the other options. For my personal home use, I use pCloud. It works great, and has an optional lifetime purchase plan: You have perpetual use for a one-time payment. I like that you can sync specific subfolders to a computer, but it is more tedious or technical to set up compared to Dropbox.
Creative Director
It Is Written, Inc.Religious Institutions, 51-200 employees
Scalability
Confluence
Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesDropbox
Dropbox 8.0
Based on 1 answer
I can add and add a tin files large files and Dropbox is still working great!

Verified User
Representative in Marketing
Financial Services Company, 1001-5000 employeesReturn on Investment
Confluence
- We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
- While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
- However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Manager, Information Technology
Engineering InnovationIndustrial Automation, 51-200 employees
Dropbox
- Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
- It allows us to easily share files with clients without needing to pay for other services that are email based.
- It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.

Verified User
C-Level Executive in Other
Music Company, 1-10 employees