What users are saying about
1079 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 1079 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 7 reviews and ratings
Likelihood to Recommend
Confluence
Atlassian Confluence is extremely well suited for capturing knowledge and sharing it with your organization. Whether that takes the form of blog posts, technical documentation, or project status reports, Confluence can handle it all. Anytime that written documentation with detail would be valuable to your organization, Atlassian Confluence is THE tool to use.The only time I'd say that it is less suited for use is as a substitute for a face-to-face conversation. Sometimes people will use Atlassian Confluence as a communications vehicle when an in-person dialog would be much more expedient. Of course, you could always capture the output of that conversation as a Confluence page!

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesIBM Rational RequisitePro
If you are familiar with IBM Rational Suite products, RequisitePro will add up due to the synergy between other components. Beyond that, if your business is not structured to an adequate development methodology or lacks the degree of maturity or necessary resources, probably RequisitePro does not add much value. If you work with developers in the requirements analysis, they probably prefer to use an SVN repository.
Analista de Sistemas
Consultor independiente de softwareComputer Software, 1-10 employees
Feature Rating Comparison
Project Management
Confluence
7.9
IBM Rational RequisitePro
—
Task Management
Confluence
8.6
IBM Rational RequisitePro
—
Gantt Charts
Confluence
7.9
IBM Rational RequisitePro
—
Scheduling
Confluence
7.2
IBM Rational RequisitePro
—
Workflow Automation
Confluence
7.7
IBM Rational RequisitePro
—
Mobile Access
Confluence
8.0
IBM Rational RequisitePro
—
Search
Confluence
7.9
IBM Rational RequisitePro
—
Visual planning tools
Confluence
7.9
IBM Rational RequisitePro
—
Communication
Confluence
8.0
IBM Rational RequisitePro
—
Chat
Confluence
6.4
IBM Rational RequisitePro
—
Notifications
Confluence
8.8
IBM Rational RequisitePro
—
Discussions
Confluence
8.2
IBM Rational RequisitePro
—
Surveys
Confluence
7.0
IBM Rational RequisitePro
—
Internal knowledgebase
Confluence
8.8
IBM Rational RequisitePro
—
Integrates with GoToMeeting
Confluence
6.0
IBM Rational RequisitePro
—
Integrates with Gmail and Google Hangouts
Confluence
9.3
IBM Rational RequisitePro
—
Integrates with Outlook
Confluence
9.6
IBM Rational RequisitePro
—
File Sharing & Management
Confluence
8.4
IBM Rational RequisitePro
—
Versioning
Confluence
8.6
IBM Rational RequisitePro
—
Video files
Confluence
8.0
IBM Rational RequisitePro
—
Audio files
Confluence
8.2
IBM Rational RequisitePro
—
Document collaboration
Confluence
8.8
IBM Rational RequisitePro
—
Access control
Confluence
9.0
IBM Rational RequisitePro
—
Advanced security features
Confluence
8.8
IBM Rational RequisitePro
—
Integrates with Google Drive
Confluence
8.0
IBM Rational RequisitePro
—
Device sync
Confluence
8.0
IBM Rational RequisitePro
—
Pros
Confluence
- Confluence provides the ability to any employee to create content as they see fit, democratizing the content creation process
- The parent and child relationships between pages makes organizing your content much easier.
- If you're also using Jira as your task management software, the native integration allows you to work in both systems and share content and data between the two, seamlessly.

Verified User
Manager in Information Technology
Information Services Company, 51-200 employeesIBM Rational RequisitePro
- Flexibility to customize the repository to meet the needs of your process and business unity
- Compatibility with Microsoft Office tools
- Flexible reporting capability to extract data and report in Excel
- Ability to tie requirements and break them do to trace requirements to implementation

Verified User
Employee in Information Technology
Financial Services Company, 10,001+ employeesCons
Confluence
- Search. The search functionality of Confluence is not that great. When typing a search there are often dozens or hundreds of irrelevant pages and you can't see enough in the search results to know which page you are looking for so it can sometimes be hard to find information you are looking for.
- Over-notification. If you subscribe to an active group, you will get a notification every time something changes. This means that if someone is actively updating during a meeting (taking minutes), you could receive several notification for the same set of changes.
Investments and Treasury Manager
TASC (Total Administrative Services Corporation)Financial Services, 1001-5000 employees
IBM Rational RequisitePro
- Learning curve, especially if you're not familiar with IBM Rational tools
- Payment product
- SVN Integration
Analista de Sistemas
Consultor independiente de softwareComputer Software, 1-10 employees
Likelihood to Renew
Confluence
Confluence 10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Director, Project/Process Management
Lehigh UniversityHigher Education, 1001-5000 employees
IBM Rational RequisitePro
IBM Rational RequisitePro 8.0
Based on 1 answer
Learning Curve is there, plus there performance can be an issue. It is best to understand where the server is located in relation to the team. Creation of new documents and mapping the requirements into ReqPro from Office can be a challenge to learn. Best to get help to do the initial document setup

Verified User
Employee in Information Technology
Financial Services Company, 10,001+ employeesUsability
Confluence
Confluence 8.6
Based on 9 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesIBM Rational RequisitePro
IBM Rational RequisitePro 7.0
Based on 1 answer
Please keep in mind that this all has to do with you you customize the user interface. It becomes very easy to house all of your requirements, but it may and can make life difficult for you if you do not think ahead of how you want the app to work and house your data

Verified User
Employee in Information Technology
Financial Services Company, 10,001+ employeesReliability and Availability
Confluence
Confluence 10.0
Based on 4 answers
It is always on, always ready. It is very adaptable and reliable.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesIBM Rational RequisitePro
No score
No answers yet
No answers on this topic
Performance
Confluence
Confluence 9.8
Based on 8 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Senior Firmware Engineer
Spirent CommunicationsTelecommunications, 1001-5000 employees
IBM Rational RequisitePro
No score
No answers yet
No answers on this topic
Support Rating
Confluence
Confluence 8.5
Based on 41 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Systems Engineer
Cold Spring Harbor LaboratoryResearch, 501-1000 employees
IBM Rational RequisitePro
IBM Rational RequisitePro 9.0
Based on 1 answer
IBM has good support and knowledge base. With the wealth of information on their site and the support desk, we were able to quickly resolve issues. It is smart to build up a COE and a group that manages the software otherwise it is quick to be able to lose the knowledge as team members are assigned different duties

Verified User
Employee in Information Technology
Financial Services Company, 10,001+ employeesImplementation Rating
Confluence
Confluence 9.0
Based on 3 answers
Great process overall

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesIBM Rational RequisitePro
IBM Rational RequisitePro 8.0
Based on 1 answer
It had to be quick due to the demands of our implementation

Verified User
Employee in Information Technology
Financial Services Company, 10,001+ employeesAlternatives Considered
Confluence
Atlassian Confluence is a great choice for our company when compared to the 2 other knowledge base software services we have previously used. The software is more robust and has more plug-in services, such as Jira. This has been tremendously useful for us to gain visibility into project planning vs. actual hours logged. The other software platforms did not have this functionality.
Chief Administrative Officer
OVS Group LLCOil & Energy, 51-200 employees
IBM Rational RequisitePro
IBM Doors could be better at document management for a higher price. If you need more complex traceabilily, Doors is the way to go. If you need less, free and simple management, a common SVN is ok for you.
Analista de Sistemas
Consultor independiente de softwareComputer Software, 1-10 employees
Scalability
Confluence
Confluence 10.0
Based on 1 answer
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesIBM Rational RequisitePro
No score
No answers yet
No answers on this topic
Return on Investment
Confluence
- Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
- Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
- Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.
Sales Manager
Incorporate MassageHealth, Wellness and Fitness, 51-200 employees
IBM Rational RequisitePro
- Requirements management saves overwork and minimizes risks.
- Minimize time in the manual elaboration of documents, that translates into money
Analista de Sistemas
Consultor independiente de softwareComputer Software, 1-10 employees
Pricing Details
Confluence
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Confluence Editions & Modules
On-premise Edition
Server | 10.001 |
---|---|
Server | 2700.002 |
Server | 5300.003 |
Server | 10,200.004 |
Server | 19,800.005 |
Server | 30,000.006 |
Server | 45,000.007 |
Server | 90,000.008 |
Server | 150,000.009 |
Data Center | 15,000.0010 |
Data Center | 30,000.0011 |
Data Center | 52,000.0012 |
Data Center | 79,200.0013 |
Data Center | 105,600.0014 |
Data Center | 132,000.0015 |
Data Center | 143,000.0016 |
Data Center | 154,000.0017 |
Data Center | 165,000.0018 |
Data Center | 176,000.0019 |
Data Center | 187,000.0020 |
Data Center | 198,000.0021 |
Data Center | 209,000.0022 |
Data Center | 220,000.0023 |
- 10 Users - Perpetual License
- 25 Users - Perpetual License
- 50 Users - Perpetual License
- 100 Users - Perpetual License
- 250 Users - Perpetual License
- 500 Users - Perpetual License
- 2,000 Users - Perpetual License
- 10,000 Users - Perpetual License
- 10,001+ Users - Perpetual License
- 500 Users - Annually
- 1,000 Users - Annually
- 2,000 Users - Annually
- 3,000 Users - Annually
- 4,000 Users - Annually
- 5,000 Users - Annually
- 10,000 Users - Annually
- 15,000 Users - Annually
- 20,000 Users - Annually
- 25,000 Users - Annually
- 30,000 Users - Annually
- 35,000 Users - Annually
- 40,000 Users - Annually
- 40,001+ Users - Annually
SaaS Edition
Free | 0.001 |
---|---|
Standard | 5.002 |
Premium | 10.002 |
Enterprise | Contact Sales |
- Free for 10 Users
- Per User Per Month
Additional Pricing Details
—IBM Rational RequisitePro
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
IBM Rational RequisitePro Editions & Modules
—