Atlassian Confluence vs. IBM Targetprocess

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.0 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
IBM Targetprocess
Score 8.5 out of 10
N/A
IBM Targetprocess is a platform for enterprise agile planning (EAP) and strategic portfolio management (SPM) solutions that allows business and technology planners at all levels to dynamically plan and manage work, resources, investments, programs, and portfolios while ensuring continuous alignment to the enterprise strategy in a single source of truth.N/A
Pricing
Atlassian ConfluenceIBM Targetprocess
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ConfluenceIBM Targetprocess
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceIBM Targetprocess
Considered Both Products
Confluence

No answer on this topic

IBM Targetprocess
Chose IBM Targetprocess
More value for less money, and easier to set up.
Chose IBM Targetprocess
IBM Targetprocess is more customizable and can adapt to the organization's needs than Jira Algin
Chose IBM Targetprocess
On par with these tools but with room for improvement
Chose IBM Targetprocess
Lower cost
Easier implementation
Less restrictive in terms of customisation
Chose IBM Targetprocess
Apptio Targetprocess outshone the competition on several benchmarks. The most important for our team was ease of administration, ease of configuration, cost of licenses, and ability to leverage the tool in multiple areas (not just project management or engineering). Apptio …
Chose IBM Targetprocess
Apptio Targetprocess has more features and is more flexible for our users and its easier to develop automation rules and metrics than Atlassian JIRA Alige or Planview AgilePlan.
Features
Atlassian ConfluenceIBM Targetprocess
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.0
157 Ratings
10% below category average
IBM Targetprocess
7.1
35 Ratings
6% below category average
Task Management7.1125 Ratings7.633 Ratings
Gantt Charts7.912 Ratings6.424 Ratings
Scheduling7.221 Ratings6.628 Ratings
Workflow Automation6.389 Ratings00 Ratings
Mobile Access6.7116 Ratings6.418 Ratings
Search6.8155 Ratings5.532 Ratings
Visual planning tools7.2126 Ratings6.931 Ratings
Resource Management00 Ratings8.433 Ratings
Support for Agile Methodology00 Ratings8.434 Ratings
Support for Waterfall Methodology00 Ratings6.030 Ratings
Document Management00 Ratings7.324 Ratings
Email integration00 Ratings7.325 Ratings
Timesheet Tracking00 Ratings8.321 Ratings
Change request and Case Management00 Ratings7.021 Ratings
Budget and Expense Management00 Ratings7.923 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
157 Ratings
1% below category average
IBM Targetprocess
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.2154 Ratings00 Ratings
Discussions7.7147 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase9.0148 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
156 Ratings
4% below category average
IBM Targetprocess
-
Ratings
Versioning8.1135 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings
Document collaboration8.3151 Ratings00 Ratings
Access control8.6146 Ratings00 Ratings
Advanced security features8.3113 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings
Device sync8.384 Ratings00 Ratings
Agile Development
Comparison of Agile Development features of Product A and Product B
Atlassian Confluence
-
Ratings
IBM Targetprocess
7.5
36 Ratings
5% below category average
DevOps Tool Integrations00 Ratings8.228 Ratings
Code Review00 Ratings7.720 Ratings
Code Collaboration00 Ratings7.718 Ratings
Velocity Calculation00 Ratings6.930 Ratings
Dependencies and Blockers00 Ratings7.034 Ratings
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Atlassian ConfluenceIBM Targetprocess
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Troop Messenger
Troop Messenger
Score 9.8 out of 10
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Planview AgilePlace
Score 8.8 out of 10
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Score 9.0 out of 10
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User Ratings
Atlassian ConfluenceIBM Targetprocess
Likelihood to Recommend
8.2
(173 ratings)
8.7
(42 ratings)
Likelihood to Renew
9.0
(21 ratings)
10.0
(2 ratings)
Usability
8.0
(61 ratings)
6.9
(4 ratings)
Availability
9.0
(3 ratings)
9.0
(1 ratings)
Performance
8.0
(5 ratings)
9.0
(1 ratings)
Support Rating
5.4
(25 ratings)
9.0
(4 ratings)
Implementation Rating
8.8
(4 ratings)
7.0
(1 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
10.0
(1 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceIBM Targetprocess
Likelihood to Recommend
Atlassian
I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
Read full review
Apptio an IBM Company
Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit
Read full review
Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
Read full review
Apptio an IBM Company
  • Extremely flexible: We are able to setup work for different groups in ways that work best for them.
  • Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
  • Automation: Their automation capabilities have saved us a lot of time.
  • Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
  • Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
  • Their user guide is well built and extremely helpful.
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
Read full review
Apptio an IBM Company
  • The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
  • dashboards with large datasets can cause performance lags or timeouts
  • Introduce more flexible, template-based RBAC configurations.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
Apptio an IBM Company
Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.
Read full review
Usability
Atlassian
Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
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Apptio an IBM Company
Overall Targetprocess's usability is good. the tool is easy to use and has features which most BUs and organizations can use. Additional features like AI integration would help the tool and its overall usability. providing additional dashboards for specific roles and executives within the tool would benefit Targetprocess with its scale
Read full review
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
Apptio an IBM Company
Some minor outages are experienced, though these tend to pass within an hour usually and work can continue
Read full review
Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
Apptio an IBM Company
Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.
Read full review
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
Apptio an IBM Company
TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.
The team also releases new versions frequently with new features but with no knock-ons to currently working features.
Read full review
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Apptio an IBM Company
You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.
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Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
Read full review
Apptio an IBM Company
I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
in order to track all the details from a certain project in just a few minutes.
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
Apptio an IBM Company
We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!
Read full review
Return on Investment
Atlassian
  • The AI feature which lets me find relevant documents while reading one document is really beneficial.
  • Centralising of knowledge systems is one of the key differentiators for large organisations.
  • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
Read full review
Apptio an IBM Company
  • No direct positive business ROI has caused executive leadership to play down use of the tool
  • We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.
Read full review
ScreenShots

IBM Targetprocess Screenshots

Screenshot of Resource Management: Reduces risk by dynamically managing resources, capacity, and demandScreenshot of Program Management: To deliver value throughout a strategic portfolioScreenshot of Portfolio Budgeting: Shifting from project to product fundingScreenshot of Strategic Planning: Continuously links work, labor, and investments to business strategy