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Atlassian Confluence vs. Kantata PSA vs. Troop Messenger

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Kantata PSA

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kantata Cloud (formerly Mavenlink + Kimble) provides project management and collaboration software for small to mid-sized professional services companies. Features include resource management, project dependencies, time and expense tracking, file sharing, versatile user permissions, private messaging, planning and reporting.N/A

    Troop Messenger

    Score9.8 out of 10
    N/AInstant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A
    Pricing
    ConfluenceKantata PSATroop Messenger
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Premier
    Contact Sales Team
    per month per seat
    Enterprise
    Contact Sales Team
    No answers on this topic
    Offerings
    Pricing Offerings
    ConfluenceKantata PSATroop Messenger
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeRequiredNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.——
    More Pricing Information
    Community Pulse
    ConfluenceKantata PSATroop Messenger
    Considered Multiple Products
    Atlassian
    No answer on this topic
    Kantata (Kimble + Mavenlink)
    Chose Kantata PSA
    I have not had much experience with this other product, It was only for a few months during a part-time so I did not have to interact with the product on a regular basis.
    However, Mavenlink is much more intuitive and requires little to no training prior to using it. It is also …
    Incentivized
    Chose Kantata PSA
    We have evaluated about 15 different project management platforms and narrowed down our list to only five (Celoxis, Sciforma, Podio, Mavenlink, and Teamwork). Other solutions we evaluated were not able either to meet our vendor security requirements or were not flexible in …
    Incentivized
    Chose Kantata PSA
    • Workfront (AtTask at the time) didn't have anywhere near the same resource planning usability or functionality. They were significantly more expensive without some of the key features we needed.
    • Microsoft Project has a much more familiar editing interface, but we were limited …
    Incentivized
    Tvisha Systems Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    94%
    Would buy again
    17 Answers
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    94%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    89%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    16 Answers
    Features
    ConfluenceKantata PSATroop Messenger
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Kantata PSA and Troop Messenger
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    8% below category average
    Kantata PSA
    -
    Ratings
    Troop Messenger
    9.8
    17 Ratings
    24% above category average
    Task Management7.2127 Ratings00 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings00 Ratings
    Mobile Access7.0118 Ratings00 Ratings9.917 Ratings
    Search7.0157 Ratings00 Ratings9.717 Ratings
    Visual planning tools7.2127 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Kantata PSA and Troop Messenger
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Kantata PSA
    -
    Ratings
    Troop Messenger
    9.8
    17 Ratings
    21% above category average
    Chat6.415 Ratings00 Ratings10.017 Ratings
    Notifications8.2156 Ratings00 Ratings9.917 Ratings
    Discussions7.9149 Ratings00 Ratings9.617 Ratings
    Surveys7.015 Ratings00 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings9.615 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Kantata PSA and Troop Messenger
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Kantata PSA
    -
    Ratings
    Troop Messenger
    9.7
    17 Ratings
    19% above category average
    Versioning8.3137 Ratings00 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings9.617 Ratings
    Audio files6.997 Ratings00 Ratings9.817 Ratings
    Document collaboration8.4153 Ratings00 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings9.816 Ratings
    Advanced security features8.4115 Ratings00 Ratings9.816 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings00 Ratings
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    Small Businesses
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    Autotask PSA
    Score7.7 out of 10
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    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    SAP Ruum
    Score9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
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    Score8.8 out of 10
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    User Ratings
    ConfluenceKantata PSATroop Messenger
    Likelihood to Recommend
    8.3
    (174 ratings)
    9.1
    (50 ratings)
    9.8
    (17 ratings)
    Likelihood to Renew
    9.6
    (22 ratings)
    9.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (63 ratings)
    8.0
    (8 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (3 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    7.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    9.0
    (8 ratings)
    -
    (0 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    9.0
    (5 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceKantata PSATroop Messenger
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    It is appropriate and even exceeds expectations 90% of the time. It makes project tracking very easy and visually accessible for most cases. The only occasion where Mavenlink came slightly short was for a special project that required more interaction options among project members. I am certain there are ways to work around that issue, but we did not find them.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    • With Mavenlink when starting to assign tasks to people, set deadlines and milestones, and add files to our projects we can look at it all from a variety of perspectives, including a task tracker view and a Gantt chart view
    • Through Mavenlink each project also includes an activity stream where we can view all project details as they come up, as well as an activity feed for all the projects it is linked to.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • Sending a single message to multiple users and multiple groups at once.
    • Any participant of the group call can add more participants to the ongoing group call.
    • Search filters help you find groups, text files, images, videos, and more in just one go.
    • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    • The Gantt chart does not allow for baselines to be stored
    • There is no means to upload an excel task tracker and build a plan using an upload
    • The schedule does not allow for planning of holidays
    • The status report functionality needs to be improved
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Kantata (Kimble + Mavenlink)
    Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    I think Kantata is one of the most robust and best project management tools out there for an organization like ours. However, some of our staff feel like it isn't as user-friendly as it could be. From a Director point of view or a Project Manager point of view, Kantata is exceptional. From the point of view of a task-doer, it could be more visually appealing. Also, the mobile version isn't great.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    Kantata support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Kantata build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    In-Person Training
    Atlassian
    No answers on this topic
    Kantata (Kimble + Mavenlink)
    We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Online Training
    Atlassian
    No answers on this topic
    Kantata (Kimble + Mavenlink)
    The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    We have since switched over to JIRA and let me tell you, it was probably the best decision we have made as a company. We chose Mavenlink based on promises from the sales team about future roadmap work that really never happened. We thought Mavenlink would easily integrate with our billing software but we couldn't have been more wrong. We ended up never utilizing Mavenlink invoices as they don't even allow you to fully customize your invoices that go out to clients!
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
    Read full review
    Tvisha Systems Pvt Ltd
    No answers on this topic
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    Kantata (Kimble + Mavenlink)
    • Manvenlink is perfect for showing expenses and income over time and across people.
    • Manvenlink is adaptable for the integration and automation of the processes of each of our projects in order to optimize resources and improve operational performance.
    • Mavenlink allows us to determine if our projects are profitable or not, as well as save significant time by automating components such as recurring tasks and having templates, among other things.
    • Manvenlink is advantageous for our operations due to its simple portfolio management of our projects: manage several projects at once and receive a complete perspective of the development of each one at a glance.
    • Manvenlink kindly provides us with robust discussion threads, access restrictions, and built-in document management, allowing us to contextualize communications.
    Incentivized
    Read full review
    Tvisha Systems Pvt Ltd
    • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
    Read full review
    ScreenShots

    Kantata PSA Screenshots

    Screenshot of real-time project status tracking.Screenshot of visualizations that help track resources with confidence.Screenshot of at a glance capacity and staffing monitoring.Screenshot of financials and project margin monitoring.Screenshot of revenue tracking, to scale a business with confidence.

    Troop Messenger Screenshots

    Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Product screenshotProduct screenshotProduct screenshotProduct screenshot