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Atlassian Confluence vs. Sitecore Digital Experience Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Sitecore Digital Experience Platform

    Score8.9 out of 10
    N/AThe Sitecore Experience Platform (Sitecore XP) is a digital experience platform used to build websites and create customer experiences online. The solution boasts fast content authoring, built-in personalization features, testing and other optimizations, as well as analytics and marketing features.N/A
    Pricing
    ConfluenceSitecore Digital Experience Platform
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    ConfluenceSitecore Digital Experience Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
    More Pricing Information
    Community Pulse
    ConfluenceSitecore Digital Experience Platform
    Considered Both Products
    Atlassian
    No answer on this topic
    Sitecore
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    ConfluenceSitecore Digital Experience Platform
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Sitecore Digital Experience Platform
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    9% below category average
    Sitecore Digital Experience Platform
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings
    Mobile Access6.9118 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Sitecore Digital Experience Platform
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Sitecore Digital Experience Platform
    -
    Ratings
    Chat6.415 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Sitecore Digital Experience Platform
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Sitecore Digital Experience Platform
    -
    Ratings
    Versioning8.2137 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings
    Audio files6.997 Ratings00 Ratings
    Document collaboration8.4153 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings
    Advanced security features8.3115 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings
    Security
    Comparison of Security features of Atlassian Confluence and Sitecore Digital Experience Platform
    Feature
    Atlassian Confluence
    -
    Ratings
    Sitecore Digital Experience Platform
    9.9
    37 Ratings
    21% above category average
    Role-based user permissions00 Ratings9.938 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Atlassian Confluence and Sitecore Digital Experience Platform
    Feature
    Atlassian Confluence
    -
    Ratings
    Sitecore Digital Experience Platform
    9.8
    34 Ratings
    20% above category average
    API00 Ratings9.934 Ratings
    Internationalization / multi-language00 Ratings9.732 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Atlassian Confluence and Sitecore Digital Experience Platform
    Feature
    Atlassian Confluence
    -
    Ratings
    Sitecore Digital Experience Platform
    9.2
    37 Ratings
    26% above category average
    WYSIWYG editor00 Ratings8.237 Ratings
    Code quality / cleanliness00 Ratings9.336 Ratings
    Admin section00 Ratings9.537 Ratings
    Page templates00 Ratings9.735 Ratings
    Library of website themes00 Ratings8.322 Ratings
    Mobile optimization / responsive design00 Ratings9.034 Ratings
    Publishing workflow00 Ratings9.736 Ratings
    Form generator00 Ratings9.735 Ratings
    Web Content Management
    Comparison of Web Content Management features of Atlassian Confluence and Sitecore Digital Experience Platform
    Feature
    Atlassian Confluence
    -
    Ratings
    Sitecore Digital Experience Platform
    9.4
    36 Ratings
    35% above category average
    Content taxonomy00 Ratings9.735 Ratings
    SEO support00 Ratings9.733 Ratings
    Bulk management00 Ratings9.531 Ratings
    Availability / breadth of extensions00 Ratings8.534 Ratings
    Community / comment management00 Ratings9.632 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Atlassian Confluence and Sitecore Digital Experience Platform
    Feature
    Atlassian Confluence
    -
    Ratings
    Sitecore Digital Experience Platform
    7.5
    16 Ratings
    7% below category average
    Conversion tracking00 Ratings7.716 Ratings
    Test reporting00 Ratings7.417 Ratings
    Funnel Analysis00 Ratings7.417 Ratings
    User Segmentation00 Ratings7.717 Ratings
    Digital Experience Platform
    Comparison of Digital Experience Platform features of Atlassian Confluence and Sitecore Digital Experience Platform
    Feature
    Atlassian Confluence
    -
    Ratings
    Sitecore Digital Experience Platform
    8.2
    19 Ratings
    3% below category average
    Campaign management00 Ratings8.820 Ratings
    Cloud enablement00 Ratings8.119 Ratings
    Content aggregation00 Ratings8.219 Ratings
    Content classification00 Ratings8.619 Ratings
    Multi-channel content personalization00 Ratings7.819 Ratings
    Customer data analytics00 Ratings7.418 Ratings
    DXP Third-Party Integrations00 Ratings7.319 Ratings
    Multi-website management00 Ratings8.918 Ratings
    Digital asset management00 Ratings8.418 Ratings
    Editorial workflows and task management00 Ratings8.018 Ratings
    Best Alternatives
    ConfluenceSitecore Digital Experience Platform
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    Score9.5 out of 10
    Yext
    Score6.8 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceSitecore Digital Experience Platform
    Likelihood to Recommend
    8.3
    (174 ratings)
    8.7
    (49 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    8.7
    (11 ratings)
    Usability
    8.1
    (63 ratings)
    9.0
    (24 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    9.1
    (4 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    9.1
    (3 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceSitecore Digital Experience Platform
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Sitecore
    Sitecore offers Content Hub with Product Content Management and Content Management Platform. The Digital Experience Platform and Content Hub can both host structured content and publish the finalized version to Experience Edge. Both platforms offer different ways to manage content. During a technical and business evaluation, the evaluation panel must understand the difference between a Content Modelling focused approach, or a layout management focused approach. Sitecore Digital Experience Platform is also best not to be used to host many files and images in the Media Library. That responsibility should be offloaded to a digital asset management company like Sitecore Content Hub DAM. The technology evaluation panel must also understand how to work with a Headless CMS, where the HEAD needs to be hosted, and the costs associated with the HEAD. Composable DXP is fantastic, but everyone must understand the various cost components. Marketers and the data team will need to go into the CDP and Personalize the platform with an excellent understanding of how a composable "installation" works. All the Martech vendors have similar challenges that data and development teams need to work through with a full experience. Any CDP/analytics platform will, at some stage, require further data enrichment from other sources. Understanding the Sitecore Search features and limitations is also essential.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Sitecore
    • Comprehensive Solution: Sitecore offers a fully integrated suite of products that cover the full spectrum of DXP capabilities, including search, personalization experimentation and more, delivering a complete composable DXP solution for customers.
    • Beyond Headless: XM Cloud provides more than just headless capabilities, featuring in-built tools like authoring host, page editor, etc., enabling faster and more powerful implementations.
    • Focus on AI: Sitecore has now got an excellent AI offering called Stream; it looks promising; however, it would be too early to give feedback on the same.
    • Customization: Sitecore's backend is highly customizable, allowing for deep modifications through pipelines and patch configurations.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Sitecore
    • Experience Editor is a little old fashioned and sometimes slow to use.
    • Bulk operations in the Content Editor
    • Sitecore serialization is should be part of the Content Editor to provide visual reference for items which are serialized and will be overwritten by future deployments similar to what Unicorn does so well
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Sitecore
    Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
    Read full review
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
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    Sitecore
    We use Sitecore extensively because it provides a single platform for managing content, personalization, and digital experiences across multiple web properties and customer journeys. At our scale, the biggest value is consistency, governance, and the ability for marketing teams to manage experiences without needing engineering support for every change. It also integrates well with the broader CRM/marketing stack, so it becomes quite embedded once deployed.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Sitecore
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Sitecore
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Sitecore
    1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
    Incentivized
    Read full review
    Online Training
    Atlassian
    No answers on this topic
    Sitecore
    Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
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    Sitecore
    Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
    Read full review
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Sitecore
    Really the only comparable product to Sitecore DXP is Adobe Experience Manager. Both are very well established and robust content management platforms. Products like Contentful and Contentstack are very lightweight and do not have as many built-in features like DXP, so it is not a fair comparison. For highly complex enterprise type engagements, Sitecore DXP and AEM are always brought to the table together for consideration.
    Incentivized
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Sitecore
    No answers on this topic
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
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    Sitecore
    • Since moving the site to Sitecore we have had an increase in conversion - that's the ultimate goal of all these things. It's likely to be partly tied in to the re-design that happened at the same time, but the way in which you can personalise and change things really helps give the best customer journey.
    • The negative impact we've seen is mainly due to expectations around how easily things can be shared between separate instances of Sitecore - if you haven't built stuff sharable it won't be sharable, but the business have been sold Sitecore (partly) on the basis that things would be easily sharable.
    • My developers don't all like working in Sitecore - it takes time to learn, takes a long time to build and run as well as requiring a few processes around it, like Unicorn Sync, etc. One of my devs has actually asked to not work on it again! So, a potential recruitment issue.
    Incentivized
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