What users are saying about

Autoklose vs Constant Contact

Autoklose
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
45 Ratings
Constant Contact
Top Rated
720 Ratings

Autoklose

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Based on 45 reviews and ratings

Constant Contact

Top Rated
720 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Based on 720 reviews and ratings

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    7.7

    Constant Contact

    77%
    Constant Contact ranks higher in 9/9 features
    Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.8
    78%
    82 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.6
    76%
    82 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.5
    75%
    81 Ratings

    Landing pages

    N/A
    0 Ratings
    7.6
    76%
    56 Ratings

    A/B testing

    N/A
    0 Ratings
    7.4
    74%
    52 Ratings

    Mobile optimization

    N/A
    0 Ratings
    8.0
    80%
    85 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.6
    86%
    135 Ratings

    List management

    N/A
    0 Ratings
    8.4
    84%
    90 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    6.7
    67%
    47 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    7.8

    Constant Contact

    78%
    Constant Contact ranks higher in 3/3 features
    Constant Contact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.8
    78%
    87 Ratings

    Standard reports

    N/A
    0 Ratings
    8.2
    82%
    87 Ratings

    Custom reports

    N/A
    0 Ratings
    7.5
    75%
    58 Ratings

    Pre-Send Testing

    Autoklose

    Feature Set Not Supported
    N/A
    8.1

    Constant Contact

    81%
    Constant Contact ranks higher in 8/8 features
    Constant Contact ranks higher in 8/8 features

    URL Validation

    N/A
    0 Ratings
    8.4
    84%
    31 Ratings

    Link Tracking

    N/A
    0 Ratings
    8.0
    80%
    34 Ratings

    Image Validation

    N/A
    0 Ratings
    8.2
    82%
    31 Ratings

    Inbox Display

    N/A
    0 Ratings
    8.0
    80%
    34 Ratings

    Email Accessibility Tools

    N/A
    0 Ratings
    8.0
    80%
    28 Ratings

    Spelling and Grammar Check

    N/A
    0 Ratings
    7.8
    78%
    31 Ratings

    Spam Testing

    N/A
    0 Ratings
    7.8
    78%
    26 Ratings

    Email Previews

    N/A
    0 Ratings
    8.6
    86%
    40 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 2 areas: Likelihood to Renew, Availability
    • Constant Contact is rated higher in 7 areas: Likelihood to Recommend, Usability, Performance, Support Rating, Online Training, Implementation Rating, Product Scalability

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    8.3

    Constant Contact

    83%
    106 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings
    9.0

    Constant Contact

    90%
    21 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    10.0

    Constant Contact

    100%
    9 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating
    9.0

    Constant Contact

    90%
    4 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating
    10.0

    Constant Contact

    100%
    4 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    10.0

    Constant Contact

    100%
    17 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Constant Contact

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating
    10.0

    Constant Contact

    100%
    1 Rating

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings
    10.0

    Constant Contact

    100%
    9 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating
    10.0

    Constant Contact

    100%
    1 Rating

    Likelihood to Recommend

    Autoklose

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.

    Read full review

    Jonathan Miri | TrustRadius Reviewer
    Jonathan Miri
    View all 34 answers on this topic

    Constant Contact

    Constant Contact is great when trying to target specific market segments. We typically like to segment our master list by region, but also have product segments, as well. They do provide pre-made segments to start you off too.We don't usually use their email builder, we find others to be more flexible, intuitive, and have more variety. We do prefer emailing from Constant Contact, however.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 106 answers on this topic

    Pros

    Autoklose

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.

    Read full review

    Ryan Dury | TrustRadius Reviewer
    Ryan Dury
    View all 34 answers on this topic

    Constant Contact

    • You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
    • Easy to use for folks who are not tech savvy.
    • Very quick upload speed for contact lists when compared with other email marketing vendors.
    • Easy to customize contact lists.
    • Displays much more consistently across different email clients when compared with other email marketing vendors.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 106 answers on this topic

    Cons

    Autoklose

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.

    Read full review

    Dorothy Joseph | TrustRadius Reviewer
    Dorothy Joseph
    View all 34 answers on this topic

    Constant Contact

    • The interface is definitely a bit difficult to use and it takes some getting used to.
    • More customization and exporting of html would be awesome.
    • They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 106 answers on this topic

    Pricing Details

    Autoklose

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    Optional

    Starting Price

    —

    Autoklose Editions & Modules

    —
    Additional Pricing Details
    —

    Constant Contact

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $9.99 per month

    Constant Contact Editions & Modules

    Edition
    Core$9.991
    Plus$45.001
    1. per month
    Additional Pricing Details
    —

    Likelihood to Renew

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    We love it and it works

    Read full review

    Dianna Geairn | TrustRadius Reviewer
    Dianna Geairn
    View all 2 answers on this topic

    Constant Contact

    Constant Contact 9.0
    Based on 21 answers
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.

    Read full review

    Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer
    Ty Swartz, CPP, USN Ret.
    View all 21 answers on this topic

    Usability

    Autoklose

    Autoklose 8.7
    Based on 31 answers
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 31 answers on this topic

    Constant Contact

    Constant Contact 10.0
    Based on 9 answers
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome

    Read full review

    Giselle Aguiar | TrustRadius Reviewer
    Giselle Aguiar
    View all 9 answers on this topic

    Reliability and Availability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    We have really had no issues.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Constant Contact

    Constant Contact 9.0
    Based on 4 answers
    No major problems in sending out the email campaigns and accessing the analytics

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    Performance

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Always loads fast.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Constant Contact

    Constant Contact 10.0
    Based on 4 answers
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 4 answers on this topic

    Support Rating

    Autoklose

    Autoklose 8.5
    Based on 31 answers
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 31 answers on this topic

    Constant Contact

    Constant Contact 10.0
    Based on 17 answers
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 17 answers on this topic

    In-Person Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is amazing! Very knowledgable. Great instructor.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Constant Contact

    No score
    No answers yet
    No answers on this topic

    Online Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is fantastic. She always responds to emails immediately.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Constant Contact

    Constant Contact 10.0
    Based on 1 answer
    No answer on this topic is available.

    Implementation Rating

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    It is extremely easy to implement and start using right away

    Read full review

    Dianna Geairn | TrustRadius Reviewer
    Dianna Geairn
    View all 2 answers on this topic

    Constant Contact

    Constant Contact 10.0
    Based on 9 answers
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 9 answers on this topic

    Alternatives Considered

    Autoklose

    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.

    Read full review

    Thomas Olesen | TrustRadius Reviewer
    Thomas Olesen
    View all 34 answers on this topic

    Constant Contact

    We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 106 answers on this topic

    Scalability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Constant Contact

    Constant Contact 10.0
    Based on 1 answer
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Return on Investment

    Autoklose

    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 34 answers on this topic

    Constant Contact

    • Good email marketing option that we need to expand on
    • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
    • Very affordable and we plan in keeping it as a resource

    Read full review

    Terri Betts | TrustRadius Reviewer
    Terri Betts
    View all 106 answers on this topic

    Screenshots

    Constant Contact

    —

    Add comparison