Autoklose vs. Constant Contact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Autoklose
Score 8.6 out of 10
Small Businesses (1-50 employees)
Autoklose headquartered in Toronto provides an SEP solution, presenting a combined package of sales email automation and tracking, contact and email campaign management with sequence templates and optimization, sales intelligence with contact verification, follow-up tracking, and integration with commonly used CRMs (e.g. Salesforce), marketing suites (e.g. Hubspot), and email marketing tools (Mailchimp) to coordinate activites between them.N/A
Constant Contact
Score 7.9 out of 10
N/A
Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.
$12
per month
Pricing
AutokloseConstant Contact
Editions & Modules
No answers on this topic
Lite
Starting at $12.00
per month
Standard
Starting at $35.00
per month
Lead Gen & CRM
Starting at $449.00
per month
Premium
Starting at $80.00
per month
Offerings
Pricing Offerings
AutokloseConstant Contact
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsThe SMS Marketing tool can be added to any Core or Plus Constant Contact account. SMS is only available in the US for Core and Plus paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.
More Pricing Information
Community Pulse
AutokloseConstant Contact
Considered Both Products
Autoklose
Chose Autoklose
Autoklose is a much more "sales" focused tool. It is great at getting emails to the right destination.
Constant Contact

No answer on this topic

Top Pros
Top Cons
Features
AutokloseConstant Contact
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Autoklose
-
Ratings
Constant Contact
8.0
101 Ratings
2% below category average
WYSIWYG email editor00 Ratings6.487 Ratings
Dynamic content00 Ratings8.587 Ratings
Ability to test dynamic content00 Ratings8.382 Ratings
Landing pages00 Ratings8.761 Ratings
A/B testing00 Ratings7.058 Ratings
Mobile optimization00 Ratings8.486 Ratings
Email deliverability reporting00 Ratings9.097 Ratings
List management00 Ratings8.499 Ratings
Triggered drip sequences00 Ratings7.451 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Autoklose
-
Ratings
Constant Contact
8.0
98 Ratings
2% above category average
Dashboards00 Ratings8.388 Ratings
Standard reports00 Ratings8.296 Ratings
Custom reports00 Ratings7.458 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Autoklose
-
Ratings
Constant Contact
7.9
50 Ratings
7% below category average
URL Validation00 Ratings8.231 Ratings
Link Tracking00 Ratings7.934 Ratings
Image Validation00 Ratings8.832 Ratings
Inbox Display00 Ratings8.535 Ratings
Email Accessibility Tools00 Ratings7.928 Ratings
Spelling and Grammar Check00 Ratings7.239 Ratings
Spam Testing00 Ratings6.126 Ratings
Email Previews00 Ratings8.449 Ratings
Best Alternatives
AutokloseConstant Contact
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Medium-sized Companies
Mixmax
Mixmax
Score 8.7 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
Litmus
Litmus
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AutokloseConstant Contact
Likelihood to Recommend
8.6
(33 ratings)
7.1
(116 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.7
(23 ratings)
Usability
9.2
(30 ratings)
9.0
(10 ratings)
Availability
9.1
(1 ratings)
9.0
(2 ratings)
Performance
9.1
(1 ratings)
10.0
(2 ratings)
Support Rating
8.5
(30 ratings)
10.0
(9 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
10.0
(5 ratings)
Configurability
9.1
(1 ratings)
10.0
(1 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
10.0
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
AutokloseConstant Contact
Likelihood to Recommend
VanillaSoft
If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
Read full review
Constant Contact
Constant Contact is the best tool for communicating information in an attractive way to multiple people with customizable pictures, content, and links. It is also the best option for tracking information regarding what constituents received the email, clicked through, unsubscribed, etc. This platform makes keeping track of data for multiple levels of constituents manageable.
Read full review
Pros
VanillaSoft
  • It is helping in editing, managing, and send[ing] out large marketing campaigns.
  • It is easy to handle multiple emails in appropriate sequence.
  • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
  • I have been very much impressed by their support staff.
Read full review
Constant Contact
  • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
  • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
  • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
  • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
Read full review
Cons
VanillaSoft
  • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
  • Additional throttling limits for the SMTP Authentication protocol are:
  • 30 messages per minute
  • Recipient rate limit of 10,000 recipients per day.
  • Exceeding these limits will cause the following issues:
  • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
  • Exceeding the per day limit causes the following error message:
  • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
Read full review
Constant Contact
  • Drag and drop interface can be buggy. For example, when you drag in a component, sometimes the email template keeps scrolling, so you're not able to actually drop in the component.
  • Reporting is a bit confusing. There are 2 different ways to access reporting and I believe only one of them allowed you to view click rates for embedded links.
  • Limitations on the drag and drop interface. For example, you're not able to create a sidebar that spans the entire length of the email, which was a request from a client.
Read full review
Likelihood to Renew
VanillaSoft
We love it and it works
Read full review
Constant Contact
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Read full review
Usability
VanillaSoft
Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
Read full review
Constant Contact
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Read full review
Reliability and Availability
VanillaSoft
We have really had no issues.
Read full review
Constant Contact
No major problems in sending out the email campaigns and accessing the analytics
Read full review
Performance
VanillaSoft
Always loads fast.
Read full review
Constant Contact
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Read full review
Support Rating
VanillaSoft
Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
Read full review
Constant Contact
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
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In-Person Training
VanillaSoft
Jelena is amazing! Very knowledgable. Great instructor.
Read full review
Constant Contact
No answers on this topic
Online Training
VanillaSoft
Jelena is fantastic. She always responds to emails immediately.
Read full review
Constant Contact
No answers on this topic
Implementation Rating
VanillaSoft
It is extremely easy to implement and start using right away
Read full review
Constant Contact
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Read full review
Alternatives Considered
VanillaSoft
I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
Read full review
Constant Contact
We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
Read full review
Scalability
VanillaSoft
It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
Read full review
Constant Contact
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Read full review
Return on Investment
VanillaSoft
  • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
  • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
Read full review
Constant Contact
  • Good email marketing option that we need to expand on
  • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
  • Very affordable and we plan in keeping it as a resource
Read full review
ScreenShots

Autoklose Screenshots

Screenshot of Step 01: Set up your campaignScreenshot of Step 02: Choose your recipientsScreenshot of Step 03: Select the best converting templateScreenshot of Step 04: Customize your e-mail sequence

Constant Contact Screenshots

Screenshot of The AI Content Generator can be used to create content for emails, social posts, or SMS.Screenshot of Advanced Automation workflows make sure marketing is always on.Screenshot of Hundreds of pre-built email templates are available or a simple drag-and-drop email editor is available to start from scratch.Screenshot of The Social Posting tool is used to plan and post Social media messaging across platforms.Screenshot of SMS Marketing can reach customers wherever they are.Screenshot of E-commerce tools can be integrated with Constant Contact to sell more.