TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Autoklose

    Score9 out of 10
    Small Businesses (1-50 employees)
    Autoklose, a VanillaSoft brand, is an SEP solution, presenting a combined package of sales email automation and tracking, contact and email campaign management with sequence templates and optimization.

    $59.99

    per month per user

    Constant Contact

    Score8 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    ConvertKit

    Score8.3 out of 10
    N/AConvertKit, from the company of the same name headquartered in Boise, is presented as email marketing software for online creators - the authors, makers, podcasters, photographers, YouTubers, teachers, and artists. The vendor boasts 19,500 paying customers, sending 500 million emails per month, and rapid growth.

    $29

    per month

    Pricing
    AutokloseConstant ContactConvertKit
    Editions & Modules
    Auto Kloser
    $59.99
    per month per user
    Advanced Kloser
    $69.99
    per month per user
    Accelerated Kloser
    $99.99
    per month per user
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    Creator
    $29.00
    per month
    Creator Pro
    $59.00
    per month
    Offerings
    Pricing Offerings
    AutokloseConstant ContactConvertKit
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details—The SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.—
    More Pricing Information
    Community Pulse
    AutokloseConstant ContactConvertKit
    Considered Multiple Products
    VanillaSoft
    Chose Autoklose
    Autoklose is a much more "sales" focused tool. It is great at getting emails to the right destination.
    Incentivized
    Constant Contact
    Chose Constant Contact
    I used Constant Contact because of a job or a client. I have not used in my business. I won't be using Constant Contact at this time in my business because I have more needs and a bigger budget.
    Incentivized
    ConvertKit
    Chose ConvertKit
    I've tried other email marketing platforms, but they were either too complicated or more expensive than ConvertKit. The way that ConvertKit linked with my CRM and Zapier allowed me to use it for what I needed. The other options would probably work as well, but ConvertKit met …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    28 Answers
    85%
    Would buy again
    61 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    26 Answers
    94%
    Delivers good value for the price
    61 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    27 Answers
    85%
    Happy with the feature set
    61 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    25 Answers
    91%
    Lived up to sales and marketing promises
    42 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    30 Answers
    90%
    Implementation went as expected
    46 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    AutokloseConstant ContactConvertKit
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Autoklose and Constant Contact and ConvertKit
    Feature
    Autoklose
    -
    Ratings
    Constant Contact
    9.0
    120 Ratings
    12% above category average
    ConvertKit
    8.8
    6 Ratings
    9% above category average
    WYSIWYG email editor00 Ratings9.7102 Ratings9.06 Ratings
    Dynamic content00 Ratings9.7104 Ratings8.76 Ratings
    Ability to test dynamic content00 Ratings8.582 Ratings8.76 Ratings
    Landing pages00 Ratings9.378 Ratings8.36 Ratings
    A/B testing00 Ratings8.473 Ratings8.46 Ratings
    Mobile optimization00 Ratings8.686 Ratings9.76 Ratings
    Email deliverability reporting00 Ratings9.9116 Ratings9.76 Ratings
    List management00 Ratings9.3118 Ratings8.06 Ratings
    Triggered drip sequences00 Ratings8.062 Ratings8.46 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Autoklose and Constant Contact and ConvertKit
    Feature
    Autoklose
    -
    Ratings
    Constant Contact
    8.5
    117 Ratings
    11% above category average
    ConvertKit
    8.2
    6 Ratings
    7% above category average
    Dashboards00 Ratings8.488 Ratings8.36 Ratings
    Standard reports00 Ratings9.8115 Ratings9.76 Ratings
    Custom reports00 Ratings7.558 Ratings6.75 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Autoklose and Constant Contact and ConvertKit
    Feature
    Autoklose
    -
    Ratings
    Constant Contact
    8.4
    69 Ratings
    3% above category average
    ConvertKit
    9.4
    6 Ratings
    14% above category average
    URL Validation00 Ratings8.231 Ratings10.05 Ratings
    Link Tracking00 Ratings7.934 Ratings10.05 Ratings
    Image Validation00 Ratings8.932 Ratings9.35 Ratings
    Inbox Display00 Ratings8.635 Ratings9.76 Ratings
    Email Accessibility Tools00 Ratings7.928 Ratings9.35 Ratings
    Spelling and Grammar Check00 Ratings9.856 Ratings9.05 Ratings
    Spam Testing00 Ratings6.026 Ratings8.05 Ratings
    Email Previews00 Ratings9.968 Ratings10.06 Ratings
    Best Alternatives
    AutokloseConstant ContactConvertKit
    Small Businesses
    HubSpot Sales Hub
    Score8.8 out of 10
    Mad Mimi
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Mixmax
    Score9.8 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Groove (legacy product)
    Score7.7 out of 10
    Emma by Marigold
    Score8.5 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AutokloseConstant ContactConvertKit
    Likelihood to Recommend
    9.0
    (34 ratings)
    9.8
    (135 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    9.9
    (23 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (31 ratings)
    10.0
    (12 ratings)
    9.0
    (3 ratings)
    Availability
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.5
    (30 ratings)
    10.0
    (9 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    10.0
    (5 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    AutokloseConstant ContactConvertKit
    Likelihood to Recommend
    VanillaSoft
    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Incentivized
    Read full review
    Constant Contact
    Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.
    Incentivized
    Read full review
    ConvertKit
    It is perfect for artists and content creators. It is perfect for service based providers who want to house their potential leads. Entry level entrepreneurs can also benefit. It is not an all in one type of platform, but it is useful for list building and setting up automation. If you have less than 1K subscribers, this is the route to go until you need to use automation. Then, just feel free to upgrade.
    Incentivized
    Read full review
    Pros
    VanillaSoft
    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Incentivized
    Read full review
    Constant Contact
    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review
    ConvertKit
    • Literally unlimited templates for designing the Email campaigns
    • Launching a landing page to capture leads (emails) quickly
    • Analytics to track almost everything including delivery rates gives the ability to optimise next/future campaigns accordingly
    • Newly launched journey or drip email campaigns is great as well
    Incentivized
    Read full review
    Cons
    VanillaSoft
    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Incentivized
    Read full review
    Constant Contact
    • It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
    • I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
    Incentivized
    Read full review
    ConvertKit
    • I think the dashboard could benefit form allowing more customization
    • The way you format email templates is pretty limited
    • The saved footer options seems glitchy. I can never get it to work right.
    Incentivized
    Read full review
    Likelihood to Renew
    VanillaSoft
    We love it and it works
    Read full review
    Constant Contact
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Read full review
    ConvertKit
    No answers on this topic
    Usability
    VanillaSoft
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
    Incentivized
    Read full review
    Constant Contact
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Read full review
    ConvertKit
    Can be summed up in three words that 'It just Works'. Crafted for creators and artists in mind, it offers all they need for start building up list. Free tier is really a good move to test out stuff. I am staying with them considering their good email delivery and simple interface and easy integration with our website software. WYSIYG Editor, Standard reporting but not deep level analytics gives all the basic tools needed to support the business.
    Incentivized
    Read full review
    Reliability and Availability
    VanillaSoft
    We have really had no issues.
    Incentivized
    Read full review
    Constant Contact
    No major problems in sending out the email campaigns and accessing the analytics
    Incentivized
    Read full review
    ConvertKit
    No answers on this topic
    Performance
    VanillaSoft
    Always loads fast.
    Incentivized
    Read full review
    Constant Contact
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Read full review
    ConvertKit
    No answers on this topic
    Support Rating
    VanillaSoft
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
    Incentivized
    Read full review
    Constant Contact
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Read full review
    ConvertKit
    No answers on this topic
    In-Person Training
    VanillaSoft
    Jelena is amazing! Very knowledgable. Great instructor.
    Incentivized
    Read full review
    Constant Contact
    No answers on this topic
    ConvertKit
    No answers on this topic
    Online Training
    VanillaSoft
    Jelena is fantastic. She always responds to emails immediately.
    Incentivized
    Read full review
    Constant Contact
    No answers on this topic
    ConvertKit
    No answers on this topic
    Implementation Rating
    VanillaSoft
    It is extremely easy to implement and start using right away
    Read full review
    Constant Contact
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Read full review
    ConvertKit
    No answers on this topic
    Alternatives Considered
    VanillaSoft
    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
    Incentivized
    Read full review
    Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
    Read full review
    ConvertKit
    The other products I have used are not available on TrustRadius. I used ConvertKit before I used these other products because I need an all in one platform.
    Incentivized
    Read full review
    Scalability
    VanillaSoft
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
    Incentivized
    Read full review
    Constant Contact
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Incentivized
    Read full review
    ConvertKit
    No answers on this topic
    Return on Investment
    VanillaSoft
    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
    Incentivized
    Read full review
    Constant Contact
    • I have had nothing but positive impacts from using Constant Contact.
    • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
    • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
    Incentivized
    Read full review
    ConvertKit
    • Prospect follow up is much easier than it used to be with fewer real prospects slipping through the cracks
    • My return clients percentages have increased since I started using Convertkit
    Incentivized
    Read full review
    ScreenShots

    Autoklose Screenshots

    Screenshot of Step 01: Set up your campaignScreenshot of Step 02: Choose your recipientsScreenshot of Step 03: Select the best converting templateScreenshot of Step 04: Customize your e-mail sequence

    Constant Contact Screenshots

    Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of an example automation workflow. These help to ensure a business's marketing is always on.Screenshot of some of the available pre-built email templates, that can be edited with the included drag-and-drop email editor.Screenshot of the Social Posting tool, used to plan and post social media messaging across platforms.Screenshot of the SMS Marketing feature.Screenshot of some of Constant Contact's available integrations.