Autoklose vs. iContact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Autoklose
Score 8.6 out of 10
Small Businesses (1-50 employees)
Autoklose headquartered in Toronto provides an SEP solution, presenting a combined package of sales email automation and tracking, contact and email campaign management with sequence templates and optimization, sales intelligence with contact verification, follow-up tracking, and integration with commonly used CRMs (e.g. Salesforce), marketing suites (e.g. Hubspot), and email marketing tools (Mailchimp) to coordinate activites between them.N/A
iContact
Score 7.3 out of 10
N/A
iContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.
$14
per month
Pricing
AutokloseiContact
Editions & Modules
No answers on this topic
1500 Users
$15.00
per month
2500 Users
$25.00
per month
5000 Users
$45.00
per month
Offerings
Pricing Offerings
AutokloseiContact
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
AutokloseiContact
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Autoklose
-
Ratings
iContact
6.6
26 Ratings
21% below category average
WYSIWYG email editor00 Ratings7.024 Ratings
Dynamic content00 Ratings7.021 Ratings
Ability to test dynamic content00 Ratings5.021 Ratings
Landing pages00 Ratings7.014 Ratings
A/B testing00 Ratings5.017 Ratings
Mobile optimization00 Ratings7.021 Ratings
Email deliverability reporting00 Ratings7.025 Ratings
List management00 Ratings8.025 Ratings
Triggered drip sequences00 Ratings6.015 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Autoklose
-
Ratings
iContact
8.0
26 Ratings
3% above category average
Dashboards00 Ratings8.026 Ratings
Standard reports00 Ratings8.025 Ratings
Custom reports00 Ratings8.015 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Autoklose
-
Ratings
iContact
7.0
1 Ratings
19% below category average
URL Validation00 Ratings7.01 Ratings
Link Tracking00 Ratings7.01 Ratings
Image Validation00 Ratings7.01 Ratings
Inbox Display00 Ratings7.01 Ratings
Email Accessibility Tools00 Ratings7.01 Ratings
Spelling and Grammar Check00 Ratings7.01 Ratings
Spam Testing00 Ratings7.01 Ratings
Email Previews00 Ratings7.01 Ratings
Best Alternatives
AutokloseiContact
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Medium-sized Companies
Mixmax
Mixmax
Score 8.8 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.6 out of 10
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AutokloseiContact
Likelihood to Recommend
8.6
(33 ratings)
8.0
(45 ratings)
Likelihood to Renew
9.1
(2 ratings)
3.4
(19 ratings)
Usability
9.2
(30 ratings)
8.0
(6 ratings)
Availability
9.1
(1 ratings)
9.0
(1 ratings)
Performance
9.1
(1 ratings)
8.0
(1 ratings)
Support Rating
8.5
(30 ratings)
9.9
(9 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
1.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
8.5
(2 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
7.0
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
AutokloseiContact
Likelihood to Recommend
VanillaSoft
If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
Read full review
iContact
I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
Read full review
Pros
VanillaSoft
  • It is helping in editing, managing, and send[ing] out large marketing campaigns.
  • It is easy to handle multiple emails in appropriate sequence.
  • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
  • I have been very much impressed by their support staff.
Read full review
iContact
  • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
  • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
  • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
Read full review
Cons
VanillaSoft
  • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
  • Additional throttling limits for the SMTP Authentication protocol are:
  • 30 messages per minute
  • Recipient rate limit of 10,000 recipients per day.
  • Exceeding these limits will cause the following issues:
  • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
  • Exceeding the per day limit causes the following error message:
  • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
Read full review
iContact
  • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
  • The regular version of iContact doesn't support event management or logic flows for automated messaging.
  • Custom form fields have limited field type options (can't build a drop-down).
Read full review
Likelihood to Renew
VanillaSoft
We love it and it works
Read full review
iContact
iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
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Usability
VanillaSoft
Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
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iContact
I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
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Reliability and Availability
VanillaSoft
We have really had no issues.
Read full review
iContact
iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
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Performance
VanillaSoft
Always loads fast.
Read full review
iContact
No answers on this topic
Support Rating
VanillaSoft
Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
Read full review
iContact
They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
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In-Person Training
VanillaSoft
Jelena is amazing! Very knowledgable. Great instructor.
Read full review
iContact
No answers on this topic
Online Training
VanillaSoft
Jelena is fantastic. She always responds to emails immediately.
Read full review
iContact
The templates are difficult to customize, and they don't render well in email platforms
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Implementation Rating
VanillaSoft
It is extremely easy to implement and start using right away
Read full review
iContact
i wouldn't be using it if i wasn't satisfied. time is money
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Alternatives Considered
VanillaSoft
I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
Read full review
iContact
I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
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Scalability
VanillaSoft
It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
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iContact
iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
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Return on Investment
VanillaSoft
  • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
  • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
Read full review
iContact
  • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
  • We like the breakdown of statistics in the dashboard. They're easy to read.
  • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
Read full review
ScreenShots

Autoklose Screenshots

Screenshot of Step 01: Set up your campaignScreenshot of Step 02: Choose your recipientsScreenshot of Step 03: Select the best converting templateScreenshot of Step 04: Customize your e-mail sequence