What users are saying about
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45 Ratings
91 Ratings

Autoklose

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45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
91 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    6.5

    iContact

    65%
    iContact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    6.4
    64%
    23 Ratings

    Dynamic content

    N/A
    0 Ratings
    6.2
    62%
    20 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    5.2
    52%
    20 Ratings

    Landing pages

    N/A
    0 Ratings
    5.9
    59%
    13 Ratings

    A/B testing

    N/A
    0 Ratings
    5.7
    57%
    16 Ratings

    Mobile optimization

    N/A
    0 Ratings
    7.0
    70%
    20 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    7.9
    79%
    48 Ratings

    List management

    N/A
    0 Ratings
    7.3
    73%
    24 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    6.4
    64%
    14 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    6.8

    iContact

    68%
    iContact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.8
    78%
    25 Ratings

    Standard reports

    N/A
    0 Ratings
    6.5
    65%
    24 Ratings

    Custom reports

    N/A
    0 Ratings
    6.2
    62%
    14 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 8 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Online Training, Implementation Rating, Product Scalability
    • iContact is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    7.8

    iContact

    78%
    44 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings
    3.4

    iContact

    34%
    19 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    8.0

    iContact

    80%
    6 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating
    9.0

    iContact

    90%
    2 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating
    8.0

    iContact

    80%
    2 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    9.9

    iContact

    99%
    18 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    iContact

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating
    1.0

    iContact

    10%
    1 Rating

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings
    8.5

    iContact

    85%
    4 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating
    7.0

    iContact

    70%
    1 Rating

    Likelihood to Recommend

    Autoklose

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Jonathan Miri | TrustRadius Reviewer

    iContact

    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Patrick Stephens | TrustRadius Reviewer

    Pros

    Autoklose

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Ryan Dury | TrustRadius Reviewer

    iContact

    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Kirsten Rodriguez | TrustRadius Reviewer

    Cons

    Autoklose

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Dorothy Joseph | TrustRadius Reviewer

    iContact

    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Autoklose

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Autoklose Editions & Modules

    Additional Pricing Details

    iContact

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $14 per month

    iContact Editions & Modules

    Edition
    1500 Users$15.001
    2500 Users$25.001
    5000 Users$45.001
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    We love it and it works
    Dianna Geairn | TrustRadius Reviewer

    iContact

    iContact 3.4
    Based on 19 answers
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Zeenath Haniff | TrustRadius Reviewer

    Usability

    Autoklose

    Autoklose 8.7
    Based on 31 answers
    Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
    Anonymous | TrustRadius Reviewer

    iContact

    iContact 8.0
    Based on 6 answers
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Charlene Botet Pelaez | TrustRadius Reviewer

    Reliability and Availability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    We have really had no issues.
    Anonymous | TrustRadius Reviewer

    iContact

    iContact 9.0
    Based on 2 answers
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Zeenath Haniff | TrustRadius Reviewer

    Performance

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Always loads fast.
    Anonymous | TrustRadius Reviewer

    iContact

    iContact 8.0
    Based on 2 answers
    No answer on this topic is available.

    Support Rating

    Autoklose

    Autoklose 8.5
    Based on 31 answers
    Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
    Anonymous | TrustRadius Reviewer

    iContact

    iContact 9.9
    Based on 18 answers
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Todd McGee | TrustRadius Reviewer

    In-Person Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is amazing! Very knowledgable. Great instructor.
    Anonymous | TrustRadius Reviewer

    iContact

    No score
    No answers yet
    No answers on this topic

    Online Training

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    Jelena is fantastic. She always responds to emails immediately.
    Anonymous | TrustRadius Reviewer

    iContact

    iContact 1.0
    Based on 1 answer
    The templates are difficult to customize, and they don't render well in email platforms
    Tamara Guion-Yagy | TrustRadius Reviewer

    Implementation Rating

    Autoklose

    Autoklose 9.1
    Based on 2 answers
    It is extremely easy to implement and start using right away
    Dianna Geairn | TrustRadius Reviewer

    iContact

    iContact 8.5
    Based on 4 answers
    i wouldn't be using it if i wasn't satisfied. time is money
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Autoklose

    I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
    Thomas Olesen | TrustRadius Reviewer

    iContact

    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Malarie Knox | TrustRadius Reviewer

    Scalability

    Autoklose

    Autoklose 9.1
    Based on 1 answer
    It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
    Anonymous | TrustRadius Reviewer

    iContact

    iContact 7.0
    Based on 1 answer
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Zeenath Haniff | TrustRadius Reviewer

    Return on Investment

    Autoklose

    • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
    • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
    Anonymous | TrustRadius Reviewer

    iContact

    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Karen Chamberlain | TrustRadius Reviewer

    Screenshots

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