Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Auvik
Score 8.4 out of 10
N/A
Auvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they…N/A
New Relic
Score 8.5 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
AuvikNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
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Enterprise
Contact sales team
Offerings
Pricing Offerings
AuvikNew Relic
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is calculated per number of switches, routers, firewalls, and controllers. Everything else is monitored for free.
More Pricing Information
Features
AuvikNew Relic
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Auvik
7.8
106 Ratings
5% below category average
New Relic
-
Ratings
Automated network device discovery9.5105 Ratings00 Ratings
Network monitoring8.8106 Ratings00 Ratings
Baseline threshold calculation7.883 Ratings00 Ratings
Alerts8.4105 Ratings00 Ratings
Network capacity planning7.783 Ratings00 Ratings
Packet capture analysis7.265 Ratings00 Ratings
Network mapping8.4104 Ratings00 Ratings
Customizable reports4.878 Ratings00 Ratings
Wireless infrastructure monitoring7.485 Ratings00 Ratings
Hardware health monitoring7.796 Ratings00 Ratings
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AuvikNew Relic
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Nmap
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IBM Instana
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Score 8.9 out of 10
Enterprises
Nmap
Nmap
Score 8.8 out of 10
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IBM Instana
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AuvikNew Relic
Likelihood to Recommend
8.4
(118 ratings)
8.6
(126 ratings)
Likelihood to Renew
9.8
(2 ratings)
8.8
(16 ratings)
Usability
7.3
(1 ratings)
7.5
(8 ratings)
Availability
9.1
(1 ratings)
9.1
(2 ratings)
Performance
8.2
(1 ratings)
9.1
(2 ratings)
Support Rating
9.6
(4 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.5
(8 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
9.1
(1 ratings)
9.1
(2 ratings)
Vendor post-sale
10.0
(1 ratings)
8.2
(2 ratings)
Vendor pre-sale
10.0
(1 ratings)
8.2
(2 ratings)
User Testimonials
AuvikNew Relic
Likelihood to Recommend
Auvik Networks Inc.
Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
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New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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Pros
Auvik Networks Inc.
  • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
  • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
  • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
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New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
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Cons
Auvik Networks Inc.
  • The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice.
  • Better global settings that can be pushed to multiple client organizations
  • Security groups/RBAC for user permissions across multiple clients
  • Ability to change the URL
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New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
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Likelihood to Renew
Auvik Networks Inc.
Because it's an amazing product.
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New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
Auvik Networks Inc.
The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
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New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Reliability and Availability
Auvik Networks Inc.
We have never had a major outage or impact that was noticeable.
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New Relic
Never observed an outage
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Performance
Auvik Networks Inc.
Pages can be slow to load on larger sites but tends to be fine for most clients.
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New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Auvik Networks Inc.
Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
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New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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Implementation Rating
Auvik Networks Inc.
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Auvik Networks Inc.
Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds, PRTG, Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
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New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Scalability
Auvik Networks Inc.
Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
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New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Auvik Networks Inc.
  • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
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New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
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ScreenShots

Auvik Screenshots

Screenshot of a display of the big network picture used to narrow down possible devices to investigate. Auvik pulls data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show what’s on the network, where it is, and how it’s connected.Screenshot of Auvik’s automated inventory, which uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If the device is known but not its location, Auvik can find the device and every other device it’s connected to.Screenshot of lifecycle data, pulled from supported devices to show whether they’re on current or expired support contracts, whether there are more up-to-date software versions available, if devices are eligible to receive critical security updates, and if devices are still available for purchase.Screenshot of Auvik's over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Its pre-configured alerts can be tweaked, added to, and the frequency of how often notifications are sent can be changed.Screenshot of Auvik TrafficInsights, which leverages machine learning and traffic classification to show which applications—like Dropbox, Netflix, or Slack—or protocols are using up the bulk of the network’s bandwidth.Screenshot of Auvik's centralized syslog for all network devices where they can be viewed directly from the device dashboard for more context, to more quickly troubleshoot network issues.