Likelihood to Recommend Well-suited to the original purpose of delivering questions on a daily basis; everything beyond that gets complicated. For example, there are a number of program types available to deliver information (certifications, daily reinforcement, self-directed learning, assigned paths, etc.). However understanding how they all fit together requires advancing weaving together of multiple types of programs for individual groups, and requires more time than you would expect. Nearly 3 years into working with Axonify, we are still trying to iron it all out. We also have side groups of customers who meet to help each other because we all struggle with it too. We have a hard time helping our leaders and subject matter experts understand what is possible and what doesn't work well in the platform, since it is so different and doesn't work as expected. For example, communication to teams is one way - the recipients can't respond.
Read full review As mentioned, Paylocity is great as a payroll service for getting employees paid and also for them to get information using their self-service. Definitely could be improvements in the ATS/recruiting piece of the plaform. Paylocity is a payroll first platform and recruiting is an add-on, so the functionality is not as good as it is with stand-along ATS.
Read full review Pros Update the platform in response to feedback from current users- ex. Many of the features I wished Axonify had when I first signed up for it are now live, such as guided learning, the ability to add certification to guided learning paths, and the ability to tie outside metrics and behaviors directly to Axonify training frequency and scores Reinforce employee knowledge to ensure employees don't forget content they don't use frequently- ex. as long as an employee signs in to train regularly, you can be assured that they will learn what they need to because the Axonify algorithm prioritizes reinforcement questions on topics that the learner hasn't seen recently and topics that the learner has the lowest scores in. The end result is that the platform is always customizing the content watch learner sees to help improve the individual's weak points. This means that of an employee is under performing, we know it is either because the process is not working, or the employee is unwilling to follow the process, not because he or she doesn't know any better Foster competition and excitement around completing certain training milestones- ex. the Leaderboard can get pretty competitive as employees compete to reach the top. The platform also lets you auction off different prizes on the platform using points earned by answering questions correctly, thereby indirectly creating an incentive to complete training. I have never worked with a company that did such a great job at walking a new user through the implementation process. A year and a half after implementing the platform I still have a regular call from my rep (Erin Bresser) during which we discuss my company's training plan, pain points, strategies, upcoming features, and anything else training related. I could not ask for more or better support from a vendor. I love all the different content options I have. I can use the bare bones basics and simply add questions directly into Axonify, or I can support those questions by building a complex course, video, animation, or even downloading content from the Content exchange directly from Axonify. This means that weather I have a day or a year to prepare content, I have the ability to produce a functional and productive experience for my workforce Read full review Customer Service is always helpful with little wait time. Always improving; for example, the recent change to processing payroll. So much easier. Onboarding makes it simple and the fact that the company can personalize the messaging to new hires allows us to make it more personalized. Having an assigned account manager regardless of company size is definitely a plus. Read full review Cons Subjects and categories organization system can get a little confusing. While there is support for mobile phones, there's not an easy way to test it on mobile devices without deploying it first. Lots of options so it can get complex if you just need a straightforward solution. Read full review Functionality of the Mobile App needs to match web portal. i.e. Employees unable to access self-appraisals for annual performance reviews on the app. Employees will have to use their browsers on the phone to access. Also, Employees are unable to adjust their State and Federal Tax withholdings via the App. They need to log into via their browsers. Would like to see easier accessibility to establishing APIs (Application Programming Interface) from Paylocity to my own IT department. Attempted to do this and there was a PEPM (per employee per month) charge for this integration. Don't mind paying an initial set up but after that a PEPM seems a little steep. Be a better value-added partner with your clients in solving business problems. Huge area of opportunity and more than willing to discuss further with you. Auto Assignment of Expense Management Rules. Currently have to refresh the Expense Management rules to ensure that all employees are part of it. This should be able to be automated much in the same way Attendance policies are managed for various employee populations. Read full review Likelihood to Renew We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Read full review Usability Axonify is extremely easy to use, for both employees and managers. The platform is visually appealing, and Axonify offers a number of videos and tutorials for any administration and user functionality. The reporting is also very easy to obtain and review, with the ability to drill down to team and individual results.
Read full review Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
Read full review Reliability and Availability there are frequent issues with the recruiting module not fully working and there is no rush from paylocity to fix it
Read full review Performance pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible
Read full review Support Rating Axonify has been great for support. We have a dedicated rep but I have also just posted to the official user boards and gotten feedback as well. Axonify also has a conference every year that is a great way to learn. You can also become certified in Content or Administration with Axonify if you so choose.
Read full review Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
Read full review Online Training The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Read full review Implementation Rating I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
Read full review Alternatives Considered I like the way Axonify provides chunks of information to the learner by overwhelming them by dividing them into bite-size content. The learners don't have a lot of time to give to training, so Axonify has helped has provided just in time training to those teams. It's very much suited to our organization. Axonify is extremely easy to use for both learners and managers. The platform is visually appealing and provides a lot of video-based content to learn the platform for any administrative and user functionality. It is a unique tool in its segment, it meets the requirements that other tools, LMS, or learning libraries don't.
Read full review Paylocity is so much better than ADP and
Paychex Flex . These platforms are much more difficult to navigate and do not even come close with providing things like Community. Their systems are more confusing then Paylocity and there is not as many modules to explore and implement.
Paychex Flex does not offer nearly as many modules or tools and is very basic. While it gets the basic job done, we like to include more detailed information in our system and that system just did not allow us too.
Read full review Contract Terms and Pricing Model Include more services in the packages they offer.
Read full review Scalability You have an account manager assigned to you on a daily basis but that person is barely available to you
Read full review Professional Services Support is quick and proffessional
Read full review Return on Investment Before, we could not accurately measure if people were really reviewing our monthly safety material or really reading our new policy releases. Now we have nearly 100% compliance. Over the past two years since we implemented Axonify, we have seen a decrease of $200,000 in our workers comp annual cost. We expect this trend to continue or stay stable due to a staff that is more aware of safety. We maintain our position as a San Francisco and Silicon Valley Best Place to Work due to our high morale and employee engagement level. 99% of our employees engage with Axonify an average of 13x per month. This ranking has made us an leader in affordable housing with some of the best staff members in our industry. Michael Dismuke Channeling My Imagination to Create a Work Culture of Edutainment
Read full review We are able to get much better payroll data for our accounting needs. Much less time spent on doing payroll. Better recordkeeping of our employee's information and documents. Less errors. Cost is much more than we were spending, but it is worth it. Read full review ScreenShots