Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR®
Score 8.3 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$10
per month per user
Gusto
Score 8.9 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$496
per month
Sage Intacct
Score 8.6 out of 10
N/A
Sage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.N/A
Pricing
BambooHR®GustoSage Intacct
Editions & Modules
Core
$10
per month per user
Pro
Contact Sales
per month
Elite
Contact Sales
per month
Simple: A streamlined set of automatic payroll features and benefits integrations
$49/month + $6/mo per person
per month
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
per month
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
$180/month + $22/mo per person
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHR®GustoSage Intacct
Free Trial
YesYesNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.Must contact sales team for pricing.
More Pricing Information
Community Pulse
BambooHR®GustoSage Intacct
Considered Multiple Products
BambooHR®
Chose BambooHR®
I have never used any other BambooHR products that I am aware of at this time.
Chose BambooHR®
we haven't used any other products before
Chose BambooHR®
We've been using BambooHR for many years now, so I don't really remember what PeopleForce was like. But what I know for sure is that BambooHR is a much more refined product and provides more capabilities than PF overall.
Chose BambooHR®
I've used a few different tools for payroll and benefits. I used Rippling a while ago. I remember it was also pretty easy to use. Paylocity was also pretty easy to use, as far as I remember. Since I'm not the HR rep evaluating the tools for the benefits side, I don't have much …
Chose BambooHR®
BambooHR was selected for being user friendly. This is critical as our workforce is not the most tech savvy. It needs to be easy to use.
Chose BambooHR®
It's better in some ways, but it lacks information on pay and retirement. Two different platforms, though.
Chose BambooHR®
These are the three that come to mind, and we use each program for different things. We stick to HR driven areas for Bamboo, as we haven't shifted to it for payroll or project management. I do find Bamboo to be the most user-friendly, with the smallest learning curve of all …
Chose BambooHR®
Bamboo is much nicer with its UI and much simpler to follow
Chose BambooHR®
As a company we are consolidating and streamling infrastrucure. Bamboo has been with us since the beginning and appears to growing with us.
Chose BambooHR®
BambooHR felt like the better fit for our small to medium size company (100 employees around the world)
Chose BambooHR®
I liked using Paychex Flex. I think my company chose BambooHR for its competitive pricing.
Chose BambooHR®
Mavenlink is a much more expensive tool, but allowed a greater visibility into time tracking against projects and resource allocation all in one place.
Chose BambooHR®
In the past, I've used Paycor to handle all HR and pay info and things. Paycor was fine, but it felt clunkier and more like a chore to use. Logging into BambooHR is quicker and easier, and the user experience is more friendly. Things are easier to get to, and more info is …
Chose BambooHR®
I have used salesforce on several different occasions ranging from customer service to client management. This is a different situational occurrence however I will say that Bamboo is the much stronger system. The UI is much more pleasant and easy to navigate, and so far it …
Chose BambooHR®
better and more intuitive UI, Bamboo is better
Chose BambooHR®
BambooHR® isnt as robust as Rippling but for smaller companies it really fits the bill
Chose BambooHR®
BambooHR®'s user friendly system and customer support is top tier
Chose BambooHR®
Its so much easier and cero complicated to use. Info is right there if you need it. I find myself looking everywhere before I foind the info i need and Bamboo is just there.
Chose BambooHR®
I am not qualified to speak into this- I am an end user as a people manager, but our HR department were the ones who evaluated other platforms.
Chose BambooHR®
I don't know that I would say they are very similar as we use Trinet because of their PEO offerings. Trinet has everything built in and is a good platform for companies with 50+ employees. Trinet also is very legally sound given the type of reporting they do for multiple states …
Gusto
Chose Gusto
I think Gusto has much better marketing than the rest of their competition, and it has the assets to get in front of more people, like on live TV during a sports game, so I just knew about it before the others. When comparing, I think feature-wise and usability were big for …
Chose Gusto
Quick Books was more than we needed for a simple consulting firm.
Chose Gusto
I like Gusto because it's much more user-friendly than Workforce. I would rate QB a 6/10 and Gusto a 10/10 for user reliability and friendliness.
Chose Gusto
When I first started with this company 5 years ago we used QuickBooks Time. I used it for about a year before we switched over to Gusto. QB Time was accurate and organized, but very chaotic and clunky to use. That software provided way too much info all at once and was not …
Chose Gusto
In my opinion, Rippling had a super bad UX. I felt like it was impossible to find the areas I wanted to go to- their site navigation simply did not make sense. With Gusto it's so much easier to naviagate.
Chose Gusto
I have not tried any other products like Gusto, so I cannot speak to how it compares.
Chose Gusto
I have evaluated Rippling, it is more expensive but does have more of the features for connecting to other systems to make onboarding and off boarding team members easier. It is more complex and will take time to implement, so I do think Gusto has a lot of whats needed for …
Chose Gusto
While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price.
Chose Gusto
It is more user-friendly, but I feel like the company still has some things to figure out before it is seamless.
Chose Gusto
Gusto was at a price point that fit our budget, without all the extra features our small company would not take advantage of. It was truly the right fit for our growing company, and we are happy that we made this switch! Looking forward to seeing more capabilities come out as …
Chose Gusto
Not sure what we used before I came into my role. We started using Gusto when we changed accounting services and it was their recommended platform to use.
Chose Gusto
Paycom was more than we needed for our payroll and human resource needs at this time. While it may offer additional integrations, features, and other bells and whistles it wasn't something we needed in the short team and Gusto meets our current and short term future needs. We …
Chose Gusto
I believe Gusto is the superior tool compared to these two. It's ease of use and 'all in one' HR platform makes it second to none. Gusto offers more features and does not look ancient like these other tools. Ease and functionality and the numerous possibilities make it above …
Chose Gusto
Gusto is cheaper and just much more user friendly than other tools with similar skill sets that I have used previously. I much prefer its user interface, how the mobile app and desktop work seamlessly, and how just how much more affordable it is. While it still is expensive, …
Chose Gusto
Gusto is a cost-effective solution for small businesses who don't require added modules, complex integrations or advanced reporting. Simple and effective!
Chose Gusto
From an employee point of view, Gusto makes it much easier to track your hours and clock in.
Chose Gusto
They are both user friendly and both are easy to start implementing.
Chose Gusto
Gusto is more cost-effective and has been very responsive to inquiries.
Chose Gusto
Rippling has been more than frustrating to work with, to say the least. Gusto doesn't just do what a payroll software should do; they make it so easy that it doesn't feel like a burden. The comparison is unmatched. Gusto doesn't meet expectations; it blows them out of the …
Chose Gusto
Paychex way to big for a small business. Never able to get immediate help when needed.

Toast Payroll outsourced company with lots nice features but needs more time to figure it out.
Sage Intacct
Chose Sage Intacct
Sage Intacct has been great - we were coming over from Sage 50 and wanted to stay in the Sage ecosystem. Other than my aforementioned areas of improvement, we have been super happy with the platform.
Chose Sage Intacct
Sage Intacct is a comprehensive all in one ERP business management tool that stacks up very well compared to the competition, it has very useful modules and functions within each module. The multi-entity and dimension functionality can be a game changer depending on if it is …
Chose Sage Intacct
Sage Intacct is superior to all the products I have used.
Chose Sage Intacct
At first, we were indeed attracted to Intacct because it offered a lot of customization options and helped us better integrate multiple programs. However, we later discovered that the learning curve was steep, and because the vendor didn’t fully understand our business, we had …
Chose Sage Intacct
We selected the Sage Intacct Package due to the overall sales points by the VAR that this would improve our project costing and meet our payroll type needs. The last selling point was the ability to have a VAR within the state who could be in person for meetings with us and …
Chose Sage Intacct
Sage 50 has significantly less features/capabilities to Sage Intacct. Intacct's ability to report and segment data, in addition to it being web-based, make it much more user friendly and easy to access both the platform and relevant data needed. We are still using Rent Manager …
Chose Sage Intacct
Sage was cheaper than Acumatica and already being used, so it was easier to stick with Sage than make a big transition with a lean team. QuickBooks would not have had the revenue recognition capabilities that Sage has.
Chose Sage Intacct
Sun systems by Infor was not 100% in cloud, It was still depending on Excel. Oracle was too big M3 was too old
Chose Sage Intacct
I think Sage is much easier to use and makes more accounting sense than either MIP or FE. I often wonder if accountants are involved in creating accounting software but i do not feel like that with Sage.
Chose Sage Intacct
We selected Sage Intacct for the multientity multi currency platform.
Chose Sage Intacct
We felt the 2nd best alternative to Sage Intacct was Aplos, then Blackbaud. However, there were some issues:
> Overall functionality - All of our initial business requirements were fully met with Sage Intacct, which was mostly similar to other offerings. Where Sage Intacct …
Chose Sage Intacct
For an emerging software company, we should have stayed longer on QBO before moving to Intacct. QBO would have been less expensive and easier to use.
Chose Sage Intacct
I think Sage Intacct is by far the worst accounting software I have ever used. We only selected Sage Intacct in order to integrate with WooCommerce's order management platform...which we have since then ditched. We should have never migrated over from QuickBooks. We should have …
Chose Sage Intacct
I selected both. They work together. I specifically selected MineralTree because it has a direct and bi-directional API sync with Sage Intacct. Again, I think Sage needs to be proactive to smooth out a couple of bumps: 1. the mapping of the restriction field; 2. the deleting of …
Chose Sage Intacct
Intacct is cheaper than NetSuite; we're interested in Rillet and Campfire, but don't want to undergo the process of an implementation.
Chose Sage Intacct
This is my first controller position, and I have used Sage in depth more than any prior ERP.
Chose Sage Intacct
Sage Intacct offered more cloud-based options and greater customization than the software previously used. The cost-to-benefit ratio could not be beat.
Chose Sage Intacct
I have not used other accounting software to compare it against.
Chose Sage Intacct
I have mentioned several of the tools and applications that Sage has made available to my company and how my company has constructed to use them and apply them to our daily lives of bookkeeping, with receivable and checks and balances, making it a better and proper system with …
Chose Sage Intacct
Sage Intacct was less expensive and provided all of the functionality we needed.
Chose Sage Intacct
MS GP was no longer supported, so we switched to Intacct. QuickBooks wasn't nearly as robust, and we were enticed by both the peer organizations that use Intacct and the ability to make the system work for us in ways MS financial software had historically not.
Chose Sage Intacct
We evaluated Sage Intacct alongside many other options, but Blackbaud and NetSuite were the frontrunners. They all were cloud-based and capable systems, but for our team, Sage Intacct was the clearer choice for a few reasons. First, usability. Our team has varying levels of …
Features
BambooHR®GustoSage Intacct
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR®
7.9
Ratings
3% below category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
Employee demographic data8.30 Ratings00 Ratings00 Ratings
Employment history8.10 Ratings00 Ratings00 Ratings
Job profiles and administration8.10 Ratings00 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.70 Ratings00 Ratings00 Ratings
Organizational charting7.70 Ratings00 Ratings00 Ratings
Organization and location management8.10 Ratings00 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.40 Ratings00 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR®
7.6
Ratings
7% below category average
Gusto
9.1
Ratings
9% above category average
Sage Intacct
7.0
Ratings
8% below category average
Pay calculation8.00 Ratings9.50 Ratings7.00 Ratings
Support for external payroll vendors7.00 Ratings8.50 Ratings00 Ratings
Off-cycle/On-Demand payment7.40 Ratings00 Ratings00 Ratings
Benefit plan administration7.10 Ratings8.70 Ratings6.40 Ratings
Direct deposit files8.20 Ratings9.60 Ratings7.10 Ratings
Salary revision and increment management7.90 Ratings9.10 Ratings6.90 Ratings
Reimbursement management7.50 Ratings9.10 Ratings7.60 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR®
8.8
Ratings
8% above category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
Approval workflow8.70 Ratings00 Ratings00 Ratings
Balance details8.50 Ratings00 Ratings00 Ratings
Annual carry-forward and encashment9.20 Ratings00 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR®
8.5
Ratings
4% above category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
View and generate pay and benefit information8.50 Ratings00 Ratings00 Ratings
Update personal information8.90 Ratings00 Ratings00 Ratings
View company policy documentation8.40 Ratings00 Ratings00 Ratings
Employee recognition7.90 Ratings00 Ratings00 Ratings
View job history8.80 Ratings00 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR®
9.1
Ratings
13% above category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
Tracking of all physical assets9.10 Ratings00 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR®
7.2
Ratings
4% below category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
Report builder7.40 Ratings00 Ratings00 Ratings
Pre-built reports7.50 Ratings00 Ratings00 Ratings
Ability to combine HR data with external data6.90 Ratings00 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR®
8.2
Ratings
3% above category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
New hire portal8.40 Ratings00 Ratings00 Ratings
Manager tracking tools7.90 Ratings00 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR®
7.9
Ratings
2% below category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
Corporate goal setting7.00 Ratings00 Ratings00 Ratings
Individual goal setting7.90 Ratings00 Ratings00 Ratings
Line-of sight-visibility9.10 Ratings00 Ratings00 Ratings
Performance tracking7.50 Ratings00 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR®
7.8
Ratings
1% below category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
Performance plans7.30 Ratings00 Ratings00 Ratings
Performance improvement plans7.30 Ratings00 Ratings00 Ratings
Review status tracking8.60 Ratings00 Ratings00 Ratings
Review reminders8.10 Ratings00 Ratings00 Ratings
Multiple review frequency7.70 Ratings00 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR®
9.0
Ratings
14% above category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
Create succession plans/pools8.90 Ratings00 Ratings00 Ratings
Candidate ranking9.00 Ratings00 Ratings00 Ratings
Candidate search9.00 Ratings00 Ratings00 Ratings
Candidate development9.30 Ratings00 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR®
7.9
Ratings
1% above category average
Gusto
-
Ratings
Sage Intacct
-
Ratings
Job Requisition Management7.70 Ratings00 Ratings00 Ratings
Company Website Posting7.60 Ratings00 Ratings00 Ratings
Publish to Social Media9.20 Ratings00 Ratings00 Ratings
Job Search Site Posting7.40 Ratings00 Ratings00 Ratings
Duplicate Candidate Prevention7.50 Ratings00 Ratings00 Ratings
Applicant Tracking8.00 Ratings00 Ratings00 Ratings
Notifications and Alerts8.10 Ratings00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
BambooHR®
-
Ratings
Gusto
-
Ratings
Sage Intacct
7.7
Ratings
2% above category average
API for custom integration00 Ratings00 Ratings7.90 Ratings
Plug-ins00 Ratings00 Ratings7.50 Ratings
Security
Comparison of Security features of Product A and Product B
BambooHR®
-
Ratings
Gusto
-
Ratings
Sage Intacct
8.7
Ratings
6% above category average
Single sign-on capability00 Ratings00 Ratings8.80 Ratings
Role-based user permissions00 Ratings00 Ratings8.60 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BambooHR®
-
Ratings
Gusto
-
Ratings
Sage Intacct
7.9
Ratings
1% above category average
Dashboards00 Ratings00 Ratings7.80 Ratings
Standard reports00 Ratings00 Ratings8.10 Ratings
Custom reports00 Ratings00 Ratings7.70 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
BambooHR®
-
Ratings
Gusto
-
Ratings
Sage Intacct
8.0
Ratings
5% above category average
Accounts payable00 Ratings00 Ratings8.30 Ratings
Accounts receivable00 Ratings00 Ratings8.10 Ratings
Cash management00 Ratings00 Ratings8.10 Ratings
Bank reconciliation00 Ratings00 Ratings8.10 Ratings
Expense management00 Ratings00 Ratings8.00 Ratings
Time tracking00 Ratings00 Ratings7.10 Ratings
Fixed asset management00 Ratings00 Ratings7.50 Ratings
Multi-currency support00 Ratings00 Ratings7.90 Ratings
Multi-division support00 Ratings00 Ratings8.60 Ratings
Regulations compliance00 Ratings00 Ratings7.60 Ratings
Electronic tax filing00 Ratings00 Ratings7.70 Ratings
Self-service portal00 Ratings00 Ratings7.50 Ratings
Global Financial Support00 Ratings00 Ratings8.10 Ratings
Intercompany Accounting00 Ratings00 Ratings8.40 Ratings
Journals and Reconciliations00 Ratings00 Ratings8.70 Ratings
Enterprise Accounting00 Ratings00 Ratings8.10 Ratings
Configurable Accounting00 Ratings00 Ratings8.20 Ratings
Centralized Rules Framework00 Ratings00 Ratings7.90 Ratings
Standardized Processes00 Ratings00 Ratings8.30 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
BambooHR®
-
Ratings
Gusto
-
Ratings
Sage Intacct
6.8
Ratings
7% below category average
Inventory tracking00 Ratings00 Ratings7.80 Ratings
Automatic reordering00 Ratings00 Ratings5.50 Ratings
Location management00 Ratings00 Ratings8.60 Ratings
Manufacturing module00 Ratings00 Ratings5.20 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
BambooHR®
-
Ratings
Gusto
-
Ratings
Sage Intacct
7.6
Ratings
2% above category average
Pricing00 Ratings00 Ratings7.80 Ratings
Order entry00 Ratings00 Ratings8.00 Ratings
Credit card processing00 Ratings00 Ratings7.50 Ratings
Cost of goods sold00 Ratings00 Ratings6.30 Ratings
End-to-end order visibility00 Ratings00 Ratings8.20 Ratings
Best Alternatives
BambooHR®GustoSage Intacct
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 5.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Zoho Books
Zoho Books
Score 9.0 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 10.0 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 7.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BambooHR®GustoSage Intacct
Likelihood to Recommend
8.3
(0 ratings)
9.1
(0 ratings)
8.4
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
10.0
(0 ratings)
5.4
(0 ratings)
Usability
8.7
(0 ratings)
9.5
(0 ratings)
5.1
(0 ratings)
Availability
9.3
(0 ratings)
-
(0 ratings)
9.0
(0 ratings)
Performance
8.7
(0 ratings)
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.2
(0 ratings)
3.1
(0 ratings)
2.8
(0 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
8.2
(0 ratings)
Online Training
8.3
(0 ratings)
-
(0 ratings)
1.0
(0 ratings)
Implementation Rating
8.6
(0 ratings)
9.1
(0 ratings)
1.0
(0 ratings)
Configurability
7.5
(0 ratings)
-
(0 ratings)
3.0
(0 ratings)
Ease of integration
9.6
(0 ratings)
-
(0 ratings)
6.6
(0 ratings)
Product Scalability
8.9
(0 ratings)
-
(0 ratings)
2.0
(0 ratings)
Vendor post-sale
8.9
(0 ratings)
-
(0 ratings)
1.0
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
BambooHR®GustoSage Intacct
Likelihood to Recommend
For companies with a "complex" PTO policy, it's one of the easier solutions to use I have seen. By complexity, I mean having different reasons for your time off and different amounts of time you can request on that end. If you need simple file sharing, it will work as well. For people who require more robust training material, it might not be the best fit.
Read full review
Gusto is well-suited for small businesses looking for a one-stop platform for payroll, tax-related tasks, and onboarding. It has many automated features that make tasks related to running a business/running an S-Corp simpler. I have not tried any other similar platforms, so I am unsure how it compares, but the pricing Gusto offers feels reasonable compared to other providers.
Read full review
Sage Intacct is well suited for below areas 1) Integrations with third party applications 2) Contracts module for billing based on milestones and Direct Invoicing 3) Customer communications for Pending Invoices/ Dunning 4) End to End Procure to Pay module for vendor payments 5) Bank reconciliations by integrating with Bank Portals Sage Intacct is less suited for 1) Prospective MEA Allocations 2) MEA allocations during Partial cancellation of contracts 3) Past due reminders for customers 4) Exchange rate history is not available in Intacct.
Read full review
Pros
  • Ease of use for established staff and admins, all the way down to brand new hires.
  • Integrations, especially for posting and managing jobs during the hiring process.
  • Making regularly occurring things like meetings and assessments easy to customize and to action easily.
  • Being able to assign out tasks for onboarding and offboarding.
Read full review
  • Quarterly tax access for CPA
  • Gusto makes it easy for our CPA to access quarterly tax data directly, which saves us time and ensures tax reporting stays accurate for our LLC.
  • IRS support via human reps
  • Whenever we get confusing IRS mail, I forward it to Gusto. A real human rep either walks me through next steps or handles it directly—huge peace of mind.
  • Payroll automation
  • Once payroll is set up, it runs smoothly and automatically with little effort on my part. It’s reliable, affordable, and a great “set it and forget it” solution for a small business.
Read full review
  • Custom, real-time financial reporting. I am able to streamline my reporting to pull in various account groups and calculations which save me time from having to do it in Excel.
  • Out of the box standard reports for clients who don't require as custom of reporting or even as a great starting point to build out reports.
  • Integrations with other platforms, such as Airbase, various banks, Rippling, etc.
  • The dashboard module is extremely helpful in my monthly review of various entities.
Read full review
Cons
  • The biggest issue is on performance assessments. We are not able to customize the reminder dates so the automated reminder dates shown to people and on the email reminders is often misaligned with our actual internal deadlines. This causes a lot of confusion each review cycle.
  • Also on performance management, there is no way to push feedback to a supervisor for their direct report. The only way is if the manager requests the feedback from you. This limits the opportunity for people to give real time feedback throughout the half.
  • I wish we had a way to track notes from employee 1:1s in BambooHR® so when we do our performance reviews we can track. That may be a module we didn't purchase but it would facilitate more continuous and comprehensive evaluation of people at review time.
Read full review
  • I honestly don't have any complaints about Gusto as it stands.
  • Maybe add 2-factor authentication for security purposes. I haven't seen that being part of the login process yet.
  • I think Gusto pushes its easy Gusto card payroll method a bit too much. I'd like to see direct deposit as the main method it suggests and the Gusto card as a secondary one.
Read full review
  • The budgeting module is archaic. It needs to have more application features, including tracking changes made throughout the year.
  • The creation of reports is complicated and lacks sufficient filtering options during the process.
  • The Purchasing module should be more flexible, allowing users to add change orders to an existing PO rather than creating a new one.
Read full review
Likelihood to Renew
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
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Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
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Sage Intacct continues to well-satisfy our needs and is an easy-to-use product. Service reliability has been excellent. The ability to integrate Sage Intacct with best-in-class companion products that handle expense reporting, budgeting, etc... makes Sage Intacct an excellent value. We continue to be extremely well-satisfied with the results and performance of our experience using Sage Intacct.
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Usability
It is pretty intuitive and easy to use for most functions! This is helped by the clean and simple interface. The drop down filters and prompts are definitely strong points, and could be easily enhanced with more AI/automation features built in in future to make it even more efficient. I also like the playful icons, making it less dull as a HR tool :)
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Wonderful overall usability – especially for the new business owner. The user interface is clean and intuitive, so it's easy to find what you're looking for. They also have great explanation pages ingrained into the process, so if you get stuck knowing what to do next, there's a link right there to walk you through the process!
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The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
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Reliability and Availability
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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No answers on this topic
There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
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Performance
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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No answers on this topic
As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
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Support Rating
I have used their support team over a dozen times. They have chat agents available throughout the day. They have support ticket submissions. They have their own resources website with different programs to learn BambooHR®. They also have onboarding support.
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Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
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Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
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In-Person Training
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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No answers on this topic
I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
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Online Training
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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No answers on this topic
The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
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Implementation Rating
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
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Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
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I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
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Alternatives Considered
These are the three that come to mind, and we use each program for different things. We stick to HR driven areas for Bamboo, as we haven't shifted to it for payroll or project management. I do find Bamboo to be the most user-friendly, with the smallest learning curve of all the other programs, though.
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I think Gusto has much better marketing than the rest of their competition, and it has the assets to get in front of more people, like on live TV during a sports game, so I just knew about it before the others. When comparing, I think feature-wise and usability were big for Gusto.
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We felt the 2nd best alternative to Sage Intacct was Aplos, then Blackbaud. However, there were some issues: > Overall functionality - All of our initial business requirements were fully met with Sage Intacct, which was mostly similar to other offerings. Where Sage Intacct distinguished itself was in its business model, what we would end up with after implementation that would stream-line our organization. > Open architecture - APIs for our other specific software tools were already part of Sage Intacct and others did not have the robust existing offerings and did not make clear how we would build such hooks. > Pricing - Sage Intacct ended up the best price, with the software and implementation support bundled into one annual price. Our multi-year agreement was also the best price, through negotiations / iterations. > References - We contacted references for each vendor in consideration. Church/non-profit Sage Intacct users spoke and understood "our language" and were incredibly positive about their experience with Sage Intacct. References provided by other vendors missed the mark in terms of a business match, which doesn't bode well if those are what is offered.
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Scalability
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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No answers on this topic
There is so much that we have yet to learn with and about Sage Intacct, I am excited for the future.
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Return on Investment
  • improved onboarding- adding documents and due dates to tasks
  • time expenditure- we had printed documents initially. BambooHR® has saved me so much time with the electronic documents that automatically save in the employee record
  • streamlined processes- key features such as the signature documents, onboarding/offboarding tasks have streamlined my processes also allowing for increased time savings
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  • It saves me time and energy - I'm not worried about being compliant or having everything I need for tax season. It's all there!
  • I don't wonder when my team is working- they can easily log in and out of the system.
  • I don't have to handle updating information when an employee or contractor has changes - they have their own portal.
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  • Positive - It runs better than our old software when we all work together, rather than having to sign off on each other and deal with syncing issues.
  • Negative - It's not as easy to go back to fix an amount, a date, etc. Sometimes, a very small mistake needs to be corrected by voiding and redoing the entire transaction.
  • We can successfully sync other software we use with Intacct! It reduces workload when things are automated.
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ScreenShots

BambooHR® Screenshots

Screenshot of the Job Info tabScreenshot of Onboarding TasksScreenshot of a New Hire PacketScreenshot of an Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

Sage Intacct Screenshots

Screenshot of Accounts Receivable: Automate accounts receivable processes.Screenshot of Revenue Recognition: Automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.Screenshot of Real-Time Reporting: Real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.Screenshot of the times and expense management dashboard, which is customized to reflect the user's role, displaying relevant information that aligns with their position, thereby presenting each individual with the data most pertinent to their responsibilities.Screenshot of the detailed company metrics used to forecast business growth.Screenshot of the order management workflows, which are automated to accelerate quote-to-cash sales