Basecamp vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 7.9 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Miro
Score 9.0 out of 10
N/A
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
$8
per month per user
Pricing
BasecampMiro
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month per user
3. Business - Scales collaboration with advanced features and security
$16
per month per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
per month per user
Offerings
Pricing Offerings
BasecampMiro
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BasecampMiro
Considered Both Products
Basecamp
Chose Basecamp
Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
Chose Basecamp
In my opinion, Basecamp has a better interface than Asana and Jira. I remember it took me sometime to get used to Asana and even longer to get used to Jira, but adoption for Basecamp was instant. Things are so clearly labeled and displayed that I was able to get comfortable …
Miro
Chose Miro
Teams whiteboard - the keyboard shortcuts and trackpad behavior isnt as intuitive as Miro Figjam - not as easily collaborative as Miro - only the Figjam owner can edit the board when the Figjam isnt in session.
Chose Miro
Better user interface, but not easy to figure out where all the good functionalities are. It's cleaner, has more relevant templates but is too difficult in the beginning to get used to (not intuitive enough). The pricing plan is a mess (I could not figure out which plan to …
Chose Miro
I think Miro has way more options to choose from when it comes to templates and the diagrams just look better and more colorful.
Top Pros
Top Cons
Features
BasecampMiro
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
4.5
118 Ratings
50% below category average
Miro
-
Ratings
Task Management5.6117 Ratings00 Ratings
Resource Management4.398 Ratings00 Ratings
Gantt Charts3.340 Ratings00 Ratings
Scheduling4.493 Ratings00 Ratings
Workflow Automation3.368 Ratings00 Ratings
Team Collaboration5.0117 Ratings00 Ratings
Support for Agile Methodology4.449 Ratings00 Ratings
Support for Waterfall Methodology3.845 Ratings00 Ratings
Document Management4.5109 Ratings00 Ratings
Email integration4.696 Ratings00 Ratings
Mobile Access4.895 Ratings00 Ratings
Timesheet Tracking3.644 Ratings00 Ratings
Change request and Case Management3.955 Ratings00 Ratings
Budget and Expense Management7.139 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
5% above category average
Miro
-
Ratings
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings
Integration with accounting software7.927 Ratings00 Ratings
Best Alternatives
BasecampMiro
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.4 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.4 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampMiro
Likelihood to Recommend
6.6
(144 ratings)
9.0
(4364 ratings)
Likelihood to Renew
10.0
(26 ratings)
8.9
(96 ratings)
Usability
7.8
(15 ratings)
8.0
(66 ratings)
Availability
10.0
(5 ratings)
9.4
(7 ratings)
Performance
7.3
(4 ratings)
8.8
(7 ratings)
Support Rating
8.8
(28 ratings)
6.5
(26 ratings)
Online Training
5.0
(1 ratings)
9.7
(4 ratings)
Implementation Rating
7.7
(4 ratings)
8.6
(3242 ratings)
Configurability
8.0
(1 ratings)
9.6
(3 ratings)
Ease of integration
-
(0 ratings)
7.3
(3575 ratings)
Product Scalability
-
(0 ratings)
9.0
(7 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
BasecampMiro
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Miro
I love that Miro is very user-friendly, easy to use, and easy for new users. As a Miro user, I like the customer support, which is very user-friendly and excellent. The UI is intuitive and straightforward, allowing real-time collaboration and mind mapping. It's an excellent tool for remote team collaboration and communication.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
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Miro
  • Adding comments
  • Copying and moving comments form one section to the other
  • Adding Frames , objects, spreadsheet on the spot, as needed
  • The possibility to cover (hide) some parts of the board so the participants can concentrate on one at a time
  • The possibility to lock to parts to protect the design
  • The templates are amazing
  • The ability to change the colour of the comments, objects as you wish and as needed
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Miro
  • Ability to export into other graphing formats. If it could export into cipher or JSON graph, I would love this tool more than any others.
  • I really need the ability to graph something and convert it to machine language. Currently, we have to use yED, which does graphml and ETL this to JSON. I don’t really like graphml tool and wish this could be done in Miro.
  • I would also love to import machine languages like cipher, XML, and JSON into Miro. Using API would be even better.
  • I think there’s an opportunity for better integration into backend systems that Miro is not trying to leverage.
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
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Usability
37 Signals
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Miro
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
37 Signals
No answers on this topic
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Miro
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
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In-Person Training
37 Signals
No answers on this topic
Miro
Not applicable as never had in person training
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Online Training
37 Signals
No answers on this topic
Miro
Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Miro
The team used Miro overnight, because we started gradually with projects that lent themselves to it... we were looking for a platform to enable us to think and visually take our thoughts further with customers and internally. However, there's still a learning curve to develop... although all users, no matter how novice, can manage... but to really feel effective with the tool, you have to use it
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Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Miro
Way more user-friendly and easier to use than Microsoft products for collaboration. Permissions are easier to set than on SharePoint, multiple people can work on the same document without version control issues that often plague our teams. I will create an entire landing board for each new project and upload related files and details so they are all easily accessed in one space.
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Scalability
37 Signals
No answers on this topic
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Miro
  • It has helped me "not forget" opportunities within an account that I otherwise might have missed, so it has resulted in increased sales.
  • As I am working on an account, I also identify potential trouble areas so it helps me address early or avoid, preventing scrambling and possibly loss of actual or anticipated revenue.
  • It has definitely had a very positive ROI, and is well worth the money I spend. I couldn't contemplate life without Miro.
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.