Basecamp vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.4 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Miro
Score 9.2 out of 10
N/A
Miro provides a visual workspace for innovation, where distributed teams can build the future together. Miro counts more than 90 million users, who improve product development, speed up time to market, and ensure that new products deliver on customer needs.
$10
per month per user
Pricing
BasecampMiro
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
BasecampMiro
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
BasecampMiro
Considered Both Products
Basecamp
Chose Basecamp
Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
Chose Basecamp
In my opinion, Basecamp has a better interface than Asana and Jira. I remember it took me sometime to get used to Asana and even longer to get used to Jira, but adoption for Basecamp was instant. Things are so clearly labeled and displayed that I was able to get comfortable …
Miro
Chose Miro
Miro is the best for sharing ideas on an infinite canvas with a clean and uncluttered whiteboard area, and crucially (unlike the others) clients don't need to register or login to Miro in order to view and comment on a board.
Chose Miro
Jamboard was really clunky and didn't work well. I haven't used Figma very much but it looks like it is a potential Miro competitor and I'll keep it in mind if Miro becomes too feature-ridden for ease of use. We use a Vibe board with Miro in teaching classes a lot, and it is …
Chose Miro
Lucidchart, Microsoft Visio, diagrams.net, Google Drawings, Canva, Google Jamboard, Mural
Many of the applications listed above are really great at some things, and not so much at others. Visio is great for creating diagrams, but not as great with images, connecting documents, …
Chose Miro
Teams whiteboard - the keyboard shortcuts and trackpad behavior isnt as intuitive as Miro Figjam - not as easily collaborative as Miro - only the Figjam owner can edit the board when the Figjam isnt in session.
Chose Miro
Better user interface, but not easy to figure out where all the good functionalities are. It's cleaner, has more relevant templates but is too difficult in the beginning to get used to (not intuitive enough). The pricing plan is a mess (I could not figure out which plan to …
Chose Miro
I think Miro has way more options to choose from when it comes to templates and the diagrams just look better and more colorful.
Top Pros
Top Cons
Features
BasecampMiro
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
7.3
121 Ratings
4% below category average
Miro
-
Ratings
Task Management8.8120 Ratings00 Ratings
Resource Management7.9101 Ratings00 Ratings
Gantt Charts1.941 Ratings00 Ratings
Scheduling6.496 Ratings00 Ratings
Workflow Automation6.771 Ratings00 Ratings
Team Collaboration9.4120 Ratings00 Ratings
Support for Agile Methodology6.150 Ratings00 Ratings
Support for Waterfall Methodology6.146 Ratings00 Ratings
Document Management9.2112 Ratings00 Ratings
Email integration7.098 Ratings00 Ratings
Mobile Access9.298 Ratings00 Ratings
Timesheet Tracking9.346 Ratings00 Ratings
Change request and Case Management7.856 Ratings00 Ratings
Budget and Expense Management7.040 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
6.8
41 Ratings
9% below category average
Miro
-
Ratings
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings
Integration with accounting software4.028 Ratings00 Ratings
Best Alternatives
BasecampMiro
Small Businesses
Stackby
Stackby
Score 9.2 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.7 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.7 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampMiro
Likelihood to Recommend
9.0
(147 ratings)
9.1
(5637 ratings)
Likelihood to Renew
10.0
(26 ratings)
9.4
(155 ratings)
Usability
9.0
(17 ratings)
8.8
(108 ratings)
Availability
10.0
(5 ratings)
9.4
(16 ratings)
Performance
7.3
(4 ratings)
8.9
(15 ratings)
Support Rating
8.8
(28 ratings)
7.6
(47 ratings)
Online Training
5.0
(1 ratings)
9.8
(4 ratings)
Implementation Rating
7.7
(4 ratings)
8.9
(3607 ratings)
Configurability
8.0
(1 ratings)
8.0
(9 ratings)
Ease of integration
-
(0 ratings)
8.2
(3956 ratings)
Product Scalability
-
(0 ratings)
8.3
(15 ratings)
Vendor post-sale
-
(0 ratings)
7.6
(5 ratings)
Vendor pre-sale
-
(0 ratings)
6.1
(5 ratings)
User Testimonials
BasecampMiro
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Miro
Miro ensures a secure teleconferencing by encrypting all meetings and verifying identities of all attendees before joining a meeting. User interface of the software is very straightforward making its implementation seamless and hustle free. Audio and video quality of the software are superb. Am also grateful for the product's customer care services providers who ensure timely responses.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Miro
  • Strategic Planning - we invited everyone in our business to contribute to adding 100 ideas on a Miro board across our 6 strategic pillars so we could see everything in one place.
  • We mapped our 100 ideas from one side of the canvas onto a Feasibility Matrix on the other side of the canvas, to figure out what was easy / hard to do and what was high / low impact.
  • Then, we invited everyone to vote, using a balanced scorecard we created, on their Top 5 priorities on the ideas on the Feasibility Matrix.
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Miro
  • Integration of spreadsheets e.g. a google spreadsheet only provides a very limited view. Much easier to go into the spread in it's native system at this point
  • Highlighting to a user comments that have them tagged. Especially for larger, more intricate boards with multiple collaborators
  • Easier selection of shapes to add (much like stickers)
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Miro
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
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Usability
37 Signals
I would give it a ten but we have some very minor issues. Those have all been easy to work around and I still really like Basecamp. We also have trouble with some clients who can only handle email—but those are rare cases when technology is just not their thing.
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Miro
I would rate Miro's overall usability a 10 as well. The platform's intuitive design and user-friendly interface make it incredibly easy to navigate and use, even for those who are new to it. The drag-and-drop functionality, along with a wide range of templates and tools, allows for seamless collaboration and creativity. Additionally, the real-time collaboration features enable our team to work together efficiently, regardless of location. The integration with other tools we use daily further enhances our workflow, making Miro an indispensable part of our toolkit. Overall, Miro's usability has significantly improved our productivity and collaboration, making it a top choice for our team.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
37 Signals
No answers on this topic
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
37 Signals
No answers on this topic
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Miro
Miro is an excellent tool for brainstorming and teamwork. Even while working remotely, it facilitates project organisation, brainstorming, and planning. Many people can collaborate in real time because of the straightforward design, which can be overwhelming at first, but as users onboard, it gets easier to use. Deployment was quick and without any issues.
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Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Miro
They both can potentially solve similar problems, but they're unique enough to have and use separate from each other. I find that Miro is best for non-UX teams, while Figma is preferred. Miro feels more user-friendly to the average person in our org (including myself).
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Scalability
37 Signals
No answers on this topic
Miro
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Miro
  • Reduced our need to travel to facilitate workshops by over 50 percent, saving tens of thousands a year in T&E costs.
  • We would estimate that replacing multiple other software packages saves us many multiples of the investment we are now making in Miro.
  • Increased the volume of work we can take on due to a more efficient and just as effective workflow.
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.