Basecamp vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.7 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Miro
Score 9.1 out of 10
N/A
Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro’s AI capabilities keep teams in the flow of work, and scale shifts in ways of working.
$10
per month per user
Pricing
BasecampMiro
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
BasecampMiro
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
BasecampMiro
Considered Both Products
Basecamp
Chose Basecamp
Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
Chose Basecamp
In my opinion, Basecamp has a better interface than Asana and Jira. I remember it took me sometime to get used to Asana and even longer to get used to Jira, but adoption for Basecamp was instant. Things are so clearly labeled and displayed that I was able to get comfortable …
Miro
Chose Miro
The ease of use. Again, the templates are really helpful because it helps provide a solid structure or foundation.
Chose Miro
Miro is the best for sharing ideas on an infinite canvas with a clean and uncluttered whiteboard area, and crucially (unlike the others) clients don't need to register or login to Miro in order to view and comment on a board.
Chose Miro
Jamboard was really clunky and didn't work well. I haven't used Figma very much but it looks like it is a potential Miro competitor and I'll keep it in mind if Miro becomes too feature-ridden for ease of use. We use a Vibe board with Miro in teaching classes a lot, and it is …
Chose Miro
Lucidchart, Microsoft Visio, diagrams.net, Google Drawings, Canva, Google Jamboard, Mural
Many of the applications listed above are really great at some things, and not so much at others. Visio is great for creating diagrams, but not as great with images, connecting documents, …
Chose Miro
Teams whiteboard - the keyboard shortcuts and trackpad behavior isnt as intuitive as Miro Figjam - not as easily collaborative as Miro - only the Figjam owner can edit the board when the Figjam isnt in session.
Chose Miro
Better user interface, but not easy to figure out where all the good functionalities are. It's cleaner, has more relevant templates but is too difficult in the beginning to get used to (not intuitive enough). The pricing plan is a mess (I could not figure out which plan to …
Chose Miro
I think Miro has way more options to choose from when it comes to templates and the diagrams just look better and more colorful.
Features
BasecampMiro
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
8.7
124 Ratings
12% above category average
Miro
-
Ratings
Task Management9.3123 Ratings00 Ratings
Resource Management8.9103 Ratings00 Ratings
Gantt Charts6.243 Ratings00 Ratings
Scheduling8.299 Ratings00 Ratings
Workflow Automation8.172 Ratings00 Ratings
Team Collaboration9.8123 Ratings00 Ratings
Support for Agile Methodology8.951 Ratings00 Ratings
Support for Waterfall Methodology8.548 Ratings00 Ratings
Document Management9.6115 Ratings00 Ratings
Email integration8.3101 Ratings00 Ratings
Mobile Access9.0100 Ratings00 Ratings
Timesheet Tracking9.348 Ratings00 Ratings
Change request and Case Management9.358 Ratings00 Ratings
Budget and Expense Management8.242 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
8.0
42 Ratings
4% above category average
Miro
-
Ratings
Quotes/estimates10.030 Ratings00 Ratings
Invoicing10.026 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings
Integration with accounting software4.028 Ratings00 Ratings
Best Alternatives
BasecampMiro
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.9 out of 10
Medium-sized Companies
InEight
InEight
Score 9.5 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.9 out of 10
Enterprises
InEight
InEight
Score 9.5 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampMiro
Likelihood to Recommend
9.7
(150 ratings)
9.1
(6080 ratings)
Likelihood to Renew
10.0
(26 ratings)
9.4
(185 ratings)
Usability
9.2
(20 ratings)
8.6
(452 ratings)
Availability
10.0
(5 ratings)
9.4
(20 ratings)
Performance
7.3
(4 ratings)
9.0
(19 ratings)
Support Rating
8.8
(28 ratings)
7.7
(63 ratings)
In-Person Training
-
(0 ratings)
1.0
(1 ratings)
Online Training
5.0
(1 ratings)
9.1
(7 ratings)
Implementation Rating
7.7
(4 ratings)
9.0
(3659 ratings)
Configurability
8.0
(1 ratings)
8.5
(14 ratings)
Ease of integration
-
(0 ratings)
8.1
(4002 ratings)
Product Scalability
-
(0 ratings)
8.6
(19 ratings)
Vendor post-sale
-
(0 ratings)
6.8
(7 ratings)
Vendor pre-sale
-
(0 ratings)
6.0
(8 ratings)
User Testimonials
BasecampMiro
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Miro
Miro software ensures inclusive and productive meetings. The product ensures secure and centralized communication by providing interactive online tools. Use of the software allows easy collection and organization of ideas. Implementation of the software is easy and straightforward. Availability of exceptional customer support services.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Miro
  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Miro
  • Sticky notes cannot be easily resized. It would often be useful for them to transform into workspaces, because they become actual text content rather than just notes.
  • Perhaps there is no option to sort the work boards according to specific criteria (such as alphabetical order or date).
  • The various functions available should perhaps be explained clearly with a tooltip or something similar while you are working with the various tools. I often don't realise that certain things can be done.
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Miro
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
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Usability
37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
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Miro
I would rate Miro an 8 out of 10 for overall usability. It's easy to use and has lots of features for making the work easier. I can drag nodes, connect ideas and comment in real time without explaining much to anyone because every member of all the teams have access. For labelling schema design and maths concept mapping, it is incredibly perfect. However, issues related to lag when many nodes introduced and absence of LaTeX making complex equation writing hectic, are of great concern. If those issues were resolved, it's an easy 10.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
37 Signals
No answers on this topic
Miro
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
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Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
37 Signals
No answers on this topic
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Miro
I would say on par, but a better value than Mural, hence why our company changed contracts. And, at this time, much better than Microsoft Whiteboard. With that being said, Microsoft has a lot of money to throw at it to add more features and obviously syncs with other office programs. It may be something from a feature standpoint to look at.
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Scalability
37 Signals
No answers on this topic
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Miro
  • I currently save around two to three hours a week now doing administrative tasks. It has saved the need for sending some emails and holding meetings.
  • I trust that I won't miss anything from my team now that we are all in sync with this tool. No more pouring over document comments in Office 365, Emails, Jira tasks, etc. It's all in one place, and can combine all of those other tools there as well with its elegant linking approach.
  • Starting projects and leading others is easy with these persistent and real time updates during meetings. No more "circling back on that point" because it is addressed right now!
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ScreenShots

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.