Basecamp vs Nuclino | TrustRadius

What users are saying about

Score 8.2 out of 10

Based on 1008 reviews and ratings

Score 8.8 out of 10

Based on 5 reviews and ratings

Feature Rating Comparison

Basecamp

Nuclino

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Search

Visual planning tools

Basecamp

Nuclino

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Basecamp

Nuclino

Notifications

Discussions

Internal knowledgebase

Basecamp

Nuclino

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Ease of use meaning that non-technical users can be onboarded with minimal training required
Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
Good collaborative features to encourage adoption and management of end-to-end process on Basecamp

Read full review

Verified User

Director in Information Technology

Management Consulting Company, 11-50 employees

View all 118 answers on this topic

Very easy to setup
Very easy to use
Real-time collaboration

Read full review

Verified User

Professional in Information Technology

Fund-Raising Company, 1001-5000 employees

View all 3 answers on this topic

Cons

I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.

Read full review

Nicholas Kouvatsos

Marketing Director

Global Publishing, Inc.E-Learning, 11-50 employees

View all 118 answers on this topic

The product could use more formatting ability to control what content looks like; currently you cannot set text to different text color.
You cannot control the width of the content, which makes it difficult to embed large content such as tables.
Tables are not responsive; instead they scroll as if within an iframe and this makes export problematic.

Read full review

Verified User

Employee in Information Technology

Newspapers Company, 201-500 employees

View all 3 answers on this topic

Likelihood to Renew

Basecamp 10.0

Based on 27 answers

When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

Read full review

Verified User

Account Manager in Marketing

Marketing and Advertising Company, 11-50 employees

View all 27 answers on this topic

No score

No answers yet

No answers on this topic

Usability

Basecamp 7.8

Based on 15 answers

Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.

Read full review

Verified User

Professional in Marketing

Health, Wellness and Fitness Company, 501-1000 employees

View all 15 answers on this topic

Nuclino 10.0

Based on 1 answer

I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.

Read full review

Verified User

Manager in Marketing

Building Materials Company, 11-50 employees

View all 1 answers on this topic

Reliability and Availability

Basecamp 10.0

Based on 6 answers

I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.

Read full review

Developer & Designer

LMK Web Design and ConsultingInformation Technology and Services, 1-10 employees

View all 6 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Basecamp 8.5

Based on 28 answers

For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.

Read full review

Jemully MediaMarketing and Advertising, 1-10 employees

View all 28 answers on this topic

Nuclino 9.4

Based on 2 answers

The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.

Read full review

Verified User

Professional in Information Technology

Fund-Raising Company, 1001-5000 employees

View all 2 answers on this topic

Implementation Rating

Basecamp 7.7

Based on 4 answers

Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)

Read full review

Marketing Content Manager | Social Media | Newsletter | Blog | White Papers

360trainingE-Learning, 201-500 employees

View all 4 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be a more all-around product development tool like Jira. In my experience, Jira's interface was much more confusing, and contained a lot of functionality that my team didn't use.

Read full review

Verified User

Professional in Product Management

E-Learning Company, 501-1000 employees

View all 118 answers on this topic

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.

Read full review

Verified User

Employee in Information Technology

Newspapers Company, 201-500 employees

View all 3 answers on this topic

Return on Investment

We have far less meetings! Which is great. I think this has made us far more efficient, wasting time with meetings and getting more done.
We are able to keep track of notes and progress on a project much more easily. I feel like things stay on track much better than before we had Basecamp.
I think timelines and deadlines are kept very clear and everyone has clear expectations. This means people know exactly what they need to work on at any given time (and know what they will be working on next too). As bad as it sounds to say, I think before we had Basecamp, deadlines and timelines weren't very clear sometimes.

Read full review

Jessica Meadows Rich

Curriculum Coordinator

GCFLearnFree.orgE-Learning, 11-50 employees

View all 118 answers on this topic

Direct source for knowledge.
Lowers number of times people have to ask others for input.
Helps reduce turnover cost.

Read full review

Verified User

Manager in Marketing

Building Materials Company, 11-50 employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Basecamp Editions & Modules

Edition

Basecamp Personal	Free¹
Basecamp Business	$99²

Limited Capabilities
Per Month [Unlimited Users]

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Nuclino Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Basecamp

Nuclino

Basecamp

Nuclino

Basecamp

Nuclino

Basecamp

Nuclino

Basecamp

Nuclino

Basecamp

Nuclino

Basecamp

Nuclino

Basecamp

Nuclino

Add comparison