What users are saying about
1008 Ratings
5 Ratings
1008 Ratings
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Score 8.2 out of 100
5 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Basecamp

Basecamp is great for the organization of design or copy comps and sharing progression of the project. It is not meant to be only a file share site, but integrates well with box, dropbox, and Google Drive for larger files. It allows for client sharing, so that only certain messages and files are seen by your clients, but requires a bit of training within your team to function properly.
Heather Miller | TrustRadius Reviewer

Nuclino

Nuclino is an excellent service for companies or organizations with either a lot of information that needs to be accessible at a moment's notice or at companies with fairly high turnover paired with lots of information to consistently pass on. It would not be suitable for a retail business, for example, but would be helpful for an R+D firm or a B2B organization.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Nuclino
7.8
Task Management
Basecamp
8.4
Nuclino
8.0
Resource Management
Basecamp
7.4
Nuclino
Gantt Charts
Basecamp
7.3
Nuclino
Scheduling
Basecamp
7.3
Nuclino
Workflow Automation
Basecamp
7.0
Nuclino
Team Collaboration
Basecamp
8.7
Nuclino
Support for Agile Methodology
Basecamp
7.0
Nuclino
Support for Waterfall Methodology
Basecamp
7.5
Nuclino
Document Management
Basecamp
7.6
Nuclino
Email integration
Basecamp
8.2
Nuclino
Mobile Access
Basecamp
8.1
Nuclino
5.9
Timesheet Tracking
Basecamp
7.8
Nuclino
Change request and Case Management
Basecamp
8.4
Nuclino
Budget and Expense Management
Basecamp
8.1
Nuclino
Search
Basecamp
Nuclino
8.4
Visual planning tools
Basecamp
Nuclino
9.0

Professional Services Automation

Basecamp
7.8
Nuclino
Quotes/estimates
Basecamp
8.6
Nuclino
Invoicing
Basecamp
7.8
Nuclino
Project & financial reporting
Basecamp
7.7
Nuclino
Integration with accounting software
Basecamp
7.0
Nuclino

Communication

Basecamp
Nuclino
7.3
Notifications
Basecamp
Nuclino
8.0
Discussions
Basecamp
Nuclino
4.0
Internal knowledgebase
Basecamp
Nuclino
10.0

File Sharing & Management

Basecamp
Nuclino
8.4
Versioning
Basecamp
Nuclino
7.8
Video files
Basecamp
Nuclino
7.0
Audio files
Basecamp
Nuclino
7.0
Document collaboration
Basecamp
Nuclino
9.4
Access control
Basecamp
Nuclino
9.3
Advanced security features
Basecamp
Nuclino
7.0
Integrates with Google Drive
Basecamp
Nuclino
10.0
Device sync
Basecamp
Nuclino
10.0

Pros

Basecamp

  • Ease of use meaning that non-technical users can be onboarded with minimal training required
  • Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
  • Good collaborative features to encourage adoption and management of end-to-end process on Basecamp
Anonymous | TrustRadius Reviewer

Nuclino

  • Very easy to setup
  • Very easy to use
  • Real-time collaboration
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
  • Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
  • I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.
Nicholas Kouvatsos | TrustRadius Reviewer

Nuclino

  • The product could use more formatting ability to control what content looks like; currently you cannot set text to different text color.
  • You cannot control the width of the content, which makes it difficult to embed large content such as tables.
  • Tables are not responsive; instead they scroll as if within an iframe and this makes export problematic.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Nuclino

Nuclino 10.0
Based on 1 answer
I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.5
Based on 28 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Nuclino

Nuclino 9.4
Based on 2 answers
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be a more all-around product development tool like Jira. In my experience, Jira's interface was much more confusing, and contained a lot of functionality that my team didn't use.
Anonymous | TrustRadius Reviewer

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Return on Investment

Basecamp

  • We have far less meetings! Which is great. I think this has made us far more efficient, wasting time with meetings and getting more done.
  • We are able to keep track of notes and progress on a project much more easily. I feel like things stay on track much better than before we had Basecamp.
  • I think timelines and deadlines are kept very clear and everyone has clear expectations. This means people know exactly what they need to work on at any given time (and know what they will be working on next too). As bad as it sounds to say, I think before we had Basecamp, deadlines and timelines weren't very clear sometimes.
Jessica Meadows Rich | TrustRadius Reviewer

Nuclino

  • Direct source for knowledge.
  • Lowers number of times people have to ask others for input.
  • Helps reduce turnover cost.
Anonymous | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nuclino Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison