What users are saying about
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1147 Ratings
9 Ratings

Basecamp

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1147 Ratings
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Score 8.4 out of 100
9 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Nuclino ranks higher in 1 feature set: Project Management

Project Management

7.8

Basecamp

78%
8.6

Nuclino

86%
Basecamp ranks higher in 10/16 features

Task Management

8.2
82%
112 Ratings
9.0
90%
2 Ratings

Resource Management

7.8
78%
93 Ratings
N/A
0 Ratings

Gantt Charts

7.2
72%
38 Ratings
8.0
80%
1 Rating

Scheduling

8.3
83%
89 Ratings
9.0
90%
1 Rating

Workflow Automation

6.6
66%
66 Ratings
10.0
100%
1 Rating

Team Collaboration

8.6
86%
112 Ratings
N/A
0 Ratings

Support for Agile Methodology

7.5
75%
46 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

8.0
80%
42 Ratings
N/A
0 Ratings

Document Management

7.8
78%
106 Ratings
N/A
0 Ratings

Email integration

7.9
79%
93 Ratings
N/A
0 Ratings

Mobile Access

8.6
86%
91 Ratings
7.0
70%
4 Ratings

Timesheet Tracking

7.1
71%
42 Ratings
N/A
0 Ratings

Change request and Case Management

7.4
74%
52 Ratings
N/A
0 Ratings

Budget and Expense Management

7.8
78%
38 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
8.3
83%
4 Ratings

Visual planning tools

N/A
0 Ratings
9.0
90%
2 Ratings

Professional Services Automation

7.6

Basecamp

76%

Nuclino

Feature Set Not Supported
N/A
Basecamp ranks higher in 4/4 features

Quotes/estimates

7.9
79%
29 Ratings
N/A
0 Ratings

Invoicing

6.7
67%
25 Ratings
N/A
0 Ratings

Project & financial reporting

8.2
82%
33 Ratings
N/A
0 Ratings

Integration with accounting software

7.7
77%
27 Ratings
N/A
0 Ratings

Communication

Basecamp

Feature Set Not Supported
N/A
8.5

Nuclino

85%
Nuclino ranks higher in 8/8 features

Chat

N/A
0 Ratings
8.0
80%
1 Rating

Notifications

N/A
0 Ratings
9.0
90%
2 Ratings

Discussions

N/A
0 Ratings
7.0
70%
2 Ratings

Surveys

N/A
0 Ratings
9.0
90%
1 Rating

Internal knowledgebase

N/A
0 Ratings
8.7
87%
3 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
9.0
90%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
9.0
90%
1 Rating

Integrates with Outlook

N/A
0 Ratings
8.0
80%
1 Rating

File Sharing & Management

Basecamp

Feature Set Not Supported
N/A
8.4

Nuclino

84%
Nuclino ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.0
80%
3 Ratings

Video files

N/A
0 Ratings
7.7
77%
2 Ratings

Audio files

N/A
0 Ratings
8.3
83%
2 Ratings

Document collaboration

N/A
0 Ratings
8.1
81%
4 Ratings

Access control

N/A
0 Ratings
9.3
93%
4 Ratings

Advanced security features

N/A
0 Ratings
8.0
80%
3 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.7
87%
2 Ratings

Device sync

N/A
0 Ratings
9.3
93%
2 Ratings

Attribute Ratings

  • Nuclino is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.4

Basecamp

84%
139 Ratings
9.4

Nuclino

94%
4 Ratings

Likelihood to Renew

10.0

Basecamp

100%
27 Ratings

Nuclino

N/A
0 Ratings

Usability

7.8

Basecamp

78%
15 Ratings
10.0

Nuclino

100%
1 Rating

Availability

10.0

Basecamp

100%
10 Ratings

Nuclino

N/A
0 Ratings

Performance

7.3

Basecamp

73%
8 Ratings

Nuclino

N/A
0 Ratings

Support Rating

8.6

Basecamp

86%
55 Ratings
9.9

Nuclino

99%
3 Ratings

Online Training

5.0

Basecamp

50%
1 Rating

Nuclino

N/A
0 Ratings

Implementation Rating

7.7

Basecamp

77%
8 Ratings

Nuclino

N/A
0 Ratings

Likelihood to Recommend

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Nuclino

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.
Rachel Walters | TrustRadius Reviewer

Pros

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Nuclino

  • Workspaces are helpful to segment information.
  • Being able to download files directly from Nuclino is useful.
  • Having the ability to link to external docs is useful.
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per month

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Nuclino

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5 per month per user

Nuclino Editions & Modules

Edition
Free$01
Standard$51
  1. per month per user
Additional Pricing Details
Nuclino offers a free plan for up to 50 items and 2GB total storage. Paid plans start at $5/user/month (billed annually) or $6/user/month (billed monthly) and include unlimited items, advanced features, and 10GB storage per user.

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Nuclino

Nuclino 10.0
Based on 1 answer
I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 10 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Support Rating

Basecamp

Basecamp 8.6
Based on 55 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Nuclino

Nuclino 9.9
Based on 3 answers
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 8 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Alternatives Considered

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Return on Investment

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Screenshots

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