BeyondTrust Remote Support vs. HelpWire
BeyondTrust Remote Support vs. HelpWire
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
BeyondTrust Remote Support | N/A | BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of… | N/A | |
HelpWire | N/A | HelpWire is a remote desktop service that provides remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can access clients' computers for swifter issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring… | $0 |
BeyondTrust Remote Support | HelpWire | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The product is free of charge, no Ads, no extra fees | ||||||||||||||
More Pricing Information |
BeyondTrust Remote Support | HelpWire | |
---|---|---|
Top Pros |
| No answers on this topic |
Top Cons |
| No answers on this topic |
BeyondTrust Remote Support | HelpWire | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Remote Administration |
| ||||||||||||||||||
Security |
| ||||||||||||||||||
Remote Access |
|
BeyondTrust Remote Support | HelpWire | |
---|---|---|
Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 9.0 out of 10 | ConnectWise ScreenConnect Score 9.0 out of 10 |
Enterprises | Remote Desktop Manager Score 8.4 out of 10 | Remote Desktop Manager Score 8.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BeyondTrust Remote Support | HelpWire | |
---|---|---|
Likelihood to Recommend | 9.0 (106 ratings) | 10.0 (2 ratings) |
Likelihood to Renew | 10.0 (63 ratings) | - (0 ratings) |
Usability | 9.0 (25 ratings) | 10.0 (1 ratings) |
Availability | 8.8 (9 ratings) | - (0 ratings) |
Performance | 8.4 (7 ratings) | - (0 ratings) |
Support Rating | 9.7 (28 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.8 (3 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (13 ratings) | - (0 ratings) |
Configurability | 8.2 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (5 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
BeyondTrust Remote Support | HelpWire | |
---|---|---|
Likelihood to Recommend | BeyondTrust | Electronic Team, Inc. |
Pros | BeyondTrust | Electronic Team, Inc. |
Cons | BeyondTrust | Electronic Team, Inc. |
Likelihood to Renew | BeyondTrust | Electronic Team, Inc. No answers on this topic |
Usability | BeyondTrust | Electronic Team, Inc. |
Reliability and Availability | BeyondTrust | Electronic Team, Inc. No answers on this topic |
Performance | BeyondTrust | Electronic Team, Inc. No answers on this topic |
Support Rating | BeyondTrust | Electronic Team, Inc. No answers on this topic |
In-Person Training | BeyondTrust | Electronic Team, Inc. No answers on this topic |
Online Training | BeyondTrust | Electronic Team, Inc. No answers on this topic |
Implementation Rating | BeyondTrust | Electronic Team, Inc. No answers on this topic |
Alternatives Considered | BeyondTrust | Electronic Team, Inc. |
Scalability | BeyondTrust | Electronic Team, Inc. No answers on this topic |
Return on Investment | BeyondTrust | Electronic Team, Inc. |
ScreenShots | HelpWire Screenshots |