BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$10
User per Month
Wrike
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$9.80
per month per user
Pricing
BigTime Software
Wrike
Editions & Modules
Express
$10
User per Month
Premier
$30
User per Month
Pro
$40
User per Month
Enterprise
Custom
Wrike Free
$0
per month per user
Wrike Team
$9.8
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
BigTime Software
Wrike
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Optional
No setup fee
Additional Details
—
Every premium plan begins with a 14-day trial period.
Very convenient software. No VPN is needed, and you can log in by phone, via the app, or from desktop computers. I love the feature to downloads XLS files so I can manipulate the data for quick analysis and entry into other reports. While the downside, some features are a bit hard to find. Certain configurations are not obvious, but things will go smoothly once set up.
Wrike offers ALL the product features that one would need to accomplish their Project Management goals. Whether it is for Task-based project management or long-term agile programs or projects, Wrike is scalable. It has all the bells and whistles you would ever dream of. Ultimately, your success in Wrike will be driven by the internal support and the training you provide. Wrike Discover, Help Center, and the Wrike Community are the keys to that success, along with your Wrike CSM team and your internal champion team. If you don't know your process well, or your internal process is really complex - spend some time evaluating that first to identify areas that might need some housekeeping. For example, if Change Management is VERY difficult for your team, dig deep to understand what those barriers to change are first, plan how you want Wrike to support easy adoption (what people will be doing in Wrike), and perhaps make smaller changes at first to keep your team from feeling overwhelmed.
Its interface is so intuitive so that the onboarding process to the tool was so easy.
It allows me to comment directly on a variety of multimedia files so when managing projects it makes it easy for the team to understand the changes I want to make.
I can upload large-size documents which makes it convenient to handle all creative design requests.
I like how one can organize all the projects one is currently or has worked on so that one can locate almost instantly any information needed.
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
Sometimes it appears the time tracker is on after you have paused it; a page refresh fixes this
When you mark yourself out for PTO, it automatically adds the same amount of days to your project deadline
On rare occasion, I have submitted a comment to someone, and it appears in the feed, but next time I got back, it's no longer in the feed, still waiting as if it needing to be submitted
Wrike is a valued system which allows us to reduce the amount of manual work being done across the business. It has transformed the way we set and manage tasks and is now making us super efficient and productivity has increased. We have a contract in place but I can definitely see us renewing when that is up
Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
Wrike is very easy to use -- as noted in other questions -- ease of is is always a top criteria for my software selection. Wrike is intuitive and is accessible on both a browser and on mobile, and the mobile experience is better than other tools I have used.
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
The support from Wrike's engineers, customer service, and sales rep is fantastic. Questions are answered, problems are resolved, and feedback is greatly valued. Any feedback given is translated to the engineers and has been used to upgrade the system. There is never any push back or excuses. They offer solutions which is fantastic! My only complaint is sometimes it takes a bit of time and back and forth to have questions/issues resolved
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
Unfortunately, the implementation of Wrike was the reason why it didn't succeed at our company (we will likely be switching services midyear). It was originally slated to be a company-wide adoption but was immediately more useful to our creative team than our sales, engineering, or other project-based teams. Perhaps it was the fact that it seemed like processes outside of the average marketing team project needed custom workflows built, and we didn't have a dedicated employee who was implementing the system. In fact, now that I'm thinking about it more, that was a serious oversight: no dedicated, project-manager-like employee was heading the charge of rollout. Instead, the implementation was a bit of a wild-west, individual affair, so the marketing team ended up primarily using the software.
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
Ultimately, the choice between Wrike and Adobe Workfront will depend on the specific needs and requirements of your organization. If you are looking for a more comprehensive project management tool that includes features for team collaboration and integrations with other tools, Wrike might be the better fit. On the other hand, if you are primarily focused on project and resource planning, and are in the creative or marketing industry, Adobe Workfront might be the better choice.
Wrike delivers on scalability and being able to use the platform across multiple departments and locations. With remote work becoming more popularized over the past few years, Wrike has made the transition easier. It has allowed our remote teams to complete projects almost as if they were together in person.
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
