TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigtincan

    Score8 out of 10
    N/ABigtincan is a mobile content sales enablement platform, designed to make accessing and presenting content easier for salespeople. Marketers can create logic to recommend content for salespeople to share with prospects on their mobile device, based on the stage of the deal. Then content utilization is logged automatically to Salesforce, providing marketers with insight into what content is being shared with customers. Bigtincan can also be used to enable field service organizations with…N/A

    Bloomfire

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

    $25

    per month

    Jiminny

    Score8.4 out of 10
    N/AJiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.

    $85

    per month per user

    Pricing
    BigtincanBloomfireJiminny
    Editions & Modules
    No answers on this topic
    Basic
    $25.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BigtincanBloomfireJiminny
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup fee$25No setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    BigtincanBloomfireJiminny
    Considered Multiple Products
    Bigtincan
    No answer on this topic
    Bloomfire
    No answer on this topic
    Jiminny
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    158 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    90 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    160 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    73 Answers
    No answers on this topic
    Features
    BigtincanBloomfireJiminny
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Bigtincan and Bloomfire and Jiminny
    Feature
    Bigtincan
    -
    Ratings
    Bloomfire
    -
    Ratings
    Jiminny
    7.2
    3 Ratings
    10% below category average
    Speech-to-Text Transcription00 Ratings00 Ratings7.13 Ratings
    Keyword Detection00 Ratings00 Ratings6.93 Ratings
    Sentiment Analysis00 Ratings00 Ratings7.82 Ratings
    Speaker Diarization00 Ratings00 Ratings5.93 Ratings
    Call Recording Playback00 Ratings00 Ratings8.53 Ratings
    Call Summarization00 Ratings00 Ratings7.53 Ratings
    Conversion Metrics00 Ratings00 Ratings5.83 Ratings
    Keyword Search & Retrieval00 Ratings00 Ratings6.53 Ratings
    Call Tagging00 Ratings00 Ratings6.93 Ratings
    Integration with CRM Systems00 Ratings00 Ratings8.82 Ratings
    Best Alternatives
    BigtincanBloomfireJiminny
    Small Businesses
    No answers on this topic
    Slite
    Score5.7 out of 10
    Wingman (legacy product)
    Score9 out of 10
    Medium-sized Companies
    Paperflite
    Score8 out of 10
    Zendesk Guide
    Score9.2 out of 10
    Gong
    Score9.1 out of 10
    Enterprises
    Scratchpad
    Score9.7 out of 10
    Guru
    Score8.9 out of 10
    Zoom Revenue Accelerator
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BigtincanBloomfireJiminny
    Likelihood to Recommend
    8.0
    (8 ratings)
    9.2
    (174 ratings)
    8.8
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (14 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.7
    (3 ratings)
    9.0
    (15 ratings)
    -
    (0 ratings)
    User Testimonials
    BigtincanBloomfireJiminny
    Likelihood to Recommend
    Bigtincan
    Bigtincan Hub is a very well suited solution for board and other meeting management if your organisation values security and centralisation of document distribution. It has allowed us to eliminate paper based documentation for meetings, and provides meeting members instant access to documents and meeting information that can be updated by staff, as required instead of continually reprinting information.
    Read full review
    Bloomfire
    Ad testing:
    • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
    • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
    • Total time to build: 1 hour
    Concept testing:
    • PTS: things get lost, findable but version control
    • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
    • Total time to build: 1 hour
    Incentivized
    Read full review
    Jiminny
    Jiminny is a really useful tool for logging all activity of the sales, customer success and other customer-facing roles. It allows you to watch calls on demand, skipping to certain areas or topics thanks to Jiminny's conversational intelligence tool. This is great for knowledge sharing and transparency, as well as providing opportunities for coaching and development. There is some room for improvement, for instance with its current use of AI and automations to make it easier for the sales reps to share summaries of their calls with their prospects or clients, as well as the wider team.
    Incentivized
    Read full review
    Pros
    Bigtincan
    • Allows the entire org to have the most up to date content.
    • Can easily navigate through the interface to find what content I'm looking for.
    Incentivized
    Read full review
    Bloomfire
    • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
    • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
    • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
    Incentivized
    Read full review
    Jiminny
    • Easy meeting access
    • Outgoing phone and text
    • Salesforce integration
    • Zoom integration
    Incentivized
    Read full review
    Cons
    Bigtincan
    • Does not work well for individuals that are hands on/kinesthetic learners
    • The quizzes at the end of each section are troublesome and can repeat the same info
    • Sometimes notifications for due dates are not sent out in regard to assigned training sessions
    Incentivized
    Read full review
    Bloomfire
    • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
    • Live Q+A sessions for group onboarding initiatives.
    • Ability to label bookmarks by priority/job type.
    Incentivized
    Read full review
    Jiminny
    • It doesn't connect to all my meeting softwares automatically
    Incentivized
    Read full review
    Likelihood to Renew
    Bigtincan
    No answers on this topic
    Bloomfire
    Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
    Incentivized
    Read full review
    Jiminny
    No answers on this topic
    Usability
    Bigtincan
    No answers on this topic
    Bloomfire
    Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
    Incentivized
    Read full review
    Jiminny
    It is an intuitive user experience and overall pretty easy to navigate the platform. The embedded video recording for each video call is very useful, and the conversational intelligence elements that appear alongside, such as the themes and statistics are also very useful. You can easily navigate to the most important parts of calls, or the sections that you want to focus on.
    Incentivized
    Read full review
    Support Rating
    Bigtincan
    No issues thus far
    Incentivized
    Read full review
    Bloomfire
    I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
    Incentivized
    Read full review
    Jiminny
    No answers on this topic
    Alternatives Considered
    Bigtincan
    Mobile friendly and ease of setup/development of material allowed our organization to add and refine information provided in the app without any technical assistance or need to hire a development firm to conduct the chances we sought. The ability to share information externally with privacy controls similar to Box allows our work force to safely guard information without inhibiting collaboration with external partners.
    Incentivized
    Read full review
    Bloomfire
    I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
    Incentivized
    Read full review
    Jiminny
    Jiminny beats out other competitors hands down.
    Incentivized
    Read full review
    Return on Investment
    Bigtincan
    • Allowed our reps to increase their average time spent with customers
    • Decreased the amount of time to pull together presentations for customer meetings
    • Decreased the amount of time our marketers are 'sales support'. Specifically around the time needed to locate materials for the sales teams.
    Incentivized
    Read full review
    Bloomfire
    • Feedback from users in being able to perform transactions for members has greatly improved.
    • There has been an increase in engagement of material presented in posts by learners in training classes.
    • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
    Incentivized
    Read full review
    Jiminny
    • Jiminny allows us to 'remember' things that were said on previous calls both in terms of rapport building and deal negotiations that put us in a much better position with our clients.
    Incentivized
    Read full review
    ScreenShots

    Bloomfire Screenshots

    Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.

    Jiminny Screenshots

    Screenshot of Jiminny integrates with an existing tech stack to capture the voice of an organization's prospects and customers, and analyze each conversation. Playback lets reps listen back to conversations and share snippets, and it introduces data-driven coaching to maximize team performance.Screenshot of Jiminny automatically scores all conversations through AI to help the user understand at scale where to improve rep performance, identify coaching opportunities and enhance every stage of the deal cycle.Screenshot of On Demand allows users to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, and deal stage.Screenshot of Team Insights gives leaders a snapshot view of how their team is improving over time, drill into individual rep performance and identify coaching opportunities.Screenshot of The Jiminny mobile app allows users to access the Jiminny platform wherever, whenever. It empowers teams to maximize their coaching potential, deliver insights and drive increased revenue on the go.Screenshot of The Jiminny dashboard displays recent call recordings with what upcoming meetings the Jiminny Notetaker is scheduled to join, a company's live feed for playback activity, and what calls are trending this month.