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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bizzabo

    Score3.8 out of 10
    Enterprise companies (1,001+ employees)
    Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

    $5,988

    per year per user

    Eventbrite

    Score7.1 out of 10
    N/AEventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data…N/A

    Swoogo

    Score8.4 out of 10
    N/AA hearty technology, lightweight package. Swoogo combines serious event software with a platform designed for regular humans and a price structure built for modern events.

    $11,800

    per year

    Pricing
    BizzaboEventbriteSwoogo
    Editions & Modules
    No answers on this topic
    No answers on this topic
    One Full User
    $11,800
    per year
    Three Full Users
    $16,500
    per year
    Five Full Users
    $26,000
    per year
    Enterprise
    custom pricing
    year
    Offerings
    Pricing Offerings
    BizzaboEventbriteSwoogo
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsBizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.Only pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free eventsAll pricing information is annual
    More Pricing Information
    Community Pulse
    BizzaboEventbriteSwoogo
    Considered Multiple Products
    Bizzabo
    Chose Bizzabo
    Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It …
    Incentivized
    Chose Bizzabo
    Overall, Bizzabo performed better than Cvent and Eventbrite offering the most functionality.
    Ease of use is better than Marketo and Salesforce's Pardot, however on the integration side for automation the data is very one-directional.
    Bizzabo should be used only for event …
    Incentivized
    Chose Bizzabo
    Bizzabo is more user friendly than RegOnline and more professional and customizable than Eventbrite. Aventri is a more user friendly and complete system than Bizzabo. Bizzabo was selected over Aventri bevause we were on a time crunch, had already used it, and it was easy to …
    Incentivized
    Chose Bizzabo
    Bizzabo is the "enterprise events platform." The two main competitors are Splash and Eventbrite. Bizzabo is great if you have lots of events with a high ticket price and high RSVP count. But most of the functionality a normal company would need is available in the free plans of …
    Incentivized
    Chose Bizzabo
    There is less room for design, little to no backend help, event managers not in the loop, etc.
    Incentivized
    Chose Bizzabo
    Very well. And easier to manage with a small team.
    Incentivized
    Chose Bizzabo
    The biggest differentiator for Bizzabo is that it could handle all of our use cases, where the competitors that we talked to all seemed to be missing one key piece or more - whether that was an integrated mobile app, physical solutions for in-person events, or support for …
    Incentivized
    Chose Bizzabo
    Bizzabo has been, hands down, the best multipurpose event system we have used. It is very user-friendly and has a lot of helpful tools.
    Incentivized
    Chose Bizzabo
    We used all of those before switching to Bizzabo. Bizzabo is simply a better app.
    Incentivized
    Chose Bizzabo
    Bizzabo is the most polished and user-friendly event platform that I've evaluated. It allows us to host our entire event program under one umbrella rather than piecing together multiple software to execute different types of events. Their customer success team is unmatched, and …
    Incentivized
    Chose Bizzabo
    Bizzabo is a clear leader and more sophisticated than other event management platforms out in the marketplace right now. Unlike others, they continue to invest in the tool and have pretty good support. They have a decent amount of turnover within their sales and CSM …
    Incentivized
    Chose Bizzabo
    Easier to use, easier to get started with smaller events and then scale.
    Incentivized
    Eventbrite
    No answer on this topic
    Swoogo
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    66 Answers
    90%
    Would buy again
    28 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    55 Answers
    93%
    Delivers good value for the price
    28 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    67 Answers
    94%
    Happy with the feature set
    29 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    45 Answers
    93%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    59 Answers
    97%
    Implementation went as expected
    29 Answers
    No answers on this topic
    Features
    BizzaboEventbriteSwoogo
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Bizzabo and Eventbrite and Swoogo
    Feature
    Bizzabo
    8.2
    35 Ratings
    5% below category average
    Eventbrite
    -
    Ratings
    Swoogo
    10.0
    1 Ratings
    15% above category average
    Responsive Design for Web Access8.330 Ratings00 Ratings10.01 Ratings
    Mobile Application7.830 Ratings00 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.428 Ratings00 Ratings10.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Bizzabo and Eventbrite and Swoogo
    Feature
    Bizzabo
    7.3
    32 Ratings
    14% below category average
    Eventbrite
    8.6
    2 Ratings
    3% above category average
    Swoogo
    -
    Ratings
    Calendar integration7.424 Ratings10.01 Ratings00 Ratings
    Meeting initiation7.419 Ratings00 Ratings00 Ratings
    Integrates with social media7.414 Ratings10.01 Ratings00 Ratings
    Record meetings / events7.819 Ratings00 Ratings00 Ratings
    Slideshows8.215 Ratings00 Ratings00 Ratings
    Event registration5.630 Ratings5.72 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Bizzabo and Eventbrite and Swoogo
    Feature
    Bizzabo
    8.2
    22 Ratings
    2% below category average
    Eventbrite
    -
    Ratings
    Swoogo
    -
    Ratings
    Live chat7.920 Ratings00 Ratings00 Ratings
    Audience polling8.417 Ratings00 Ratings00 Ratings
    Q&A8.321 Ratings00 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Bizzabo and Eventbrite and Swoogo
    Feature
    Bizzabo
    8.4
    32 Ratings
    2% below category average
    Eventbrite
    -
    Ratings
    Swoogo
    -
    Ratings
    User authentication8.429 Ratings00 Ratings00 Ratings
    Participant roles & permissions8.529 Ratings00 Ratings00 Ratings
    Confidential attendee list8.323 Ratings00 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Bizzabo and Eventbrite and Swoogo
    Feature
    Bizzabo
    8.1
    37 Ratings
    4% below category average
    Eventbrite
    9.5
    1 Ratings
    11% above category average
    Swoogo
    -
    Ratings
    Branding options6.433 Ratings9.01 Ratings00 Ratings
    Integration to Marketing Automation8.824 Ratings00 Ratings00 Ratings
    Attendee list export9.136 Ratings10.01 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Bizzabo and Eventbrite and Swoogo
    Feature
    Bizzabo
    7.4
    41 Ratings
    8% below category average
    Eventbrite
    4.0
    2 Ratings
    67% below category average
    Swoogo
    -
    Ratings
    Registration, RSVP, and ticketing5.940 Ratings5.72 Ratings00 Ratings
    Email marketing5.036 Ratings1.01 Ratings00 Ratings
    Livestreaming7.626 Ratings00 Ratings00 Ratings
    Audience engagement8.531 Ratings7.01 Ratings00 Ratings
    Event recording8.425 Ratings1.01 Ratings00 Ratings
    Virtual booths7.913 Ratings00 Ratings00 Ratings
    Networking7.829 Ratings00 Ratings00 Ratings
    Event analytics8.138 Ratings5.12 Ratings00 Ratings
    Best Alternatives
    BizzaboEventbriteSwoogo
    Small Businesses
    Whova
    Score9.6 out of 10
    Whova
    Score9.6 out of 10
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    Splash
    Score7.7 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BizzaboEventbriteSwoogo
    Likelihood to Recommend
    4.2
    (82 ratings)
    5.7
    (58 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    4.7
    (3 ratings)
    5.9
    (8 ratings)
    10.0
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    5.9
    (3 ratings)
    7.5
    (23 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BizzaboEventbriteSwoogo
    Likelihood to Recommend
    Bizzabo
    Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
    Incentivized
    Read full review
    Eventbrite
    We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin. A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
    Incentivized
    Read full review
    Swoogo
    We are a non profit association with a small staff - Swoogo has been instrumental in enabling us to focus on other tasks while making the registration process easier and more intuitive for our attendees. It's well suited for any organization looking for a functional and very affordable registration solution
    Incentivized
    Read full review
    Pros
    Bizzabo
    • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
    • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
    • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
    Incentivized
    Read full review
    Eventbrite
    • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
    • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
    • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
    Incentivized
    Read full review
    Swoogo
    • Ease of building the registration site
    • options to include in registration
    • reporting is easy to use and helpful
    Incentivized
    Read full review
    Cons
    Bizzabo
    • Our attendees complained about having to login every time to view content
    • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
    • The email system is hard to format within Bizzabo
    • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
    • Reports were missing data and it took two weeks to get corrected
    • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
    Incentivized
    Read full review
    Eventbrite
    • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
    • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
    • Other than those two things, I think Eventbrite does exactly what it needs to do.
    Incentivized
    Read full review
    Swoogo
    • Being able to separate payments for group registrations
    • Financial reporting connected to our payment processor
    Incentivized
    Read full review
    Likelihood to Renew
    Bizzabo
    Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
    Incentivized
    Read full review
    Eventbrite
    Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.
    Incentivized
    Read full review
    Swoogo
    No answers on this topic
    Usability
    Bizzabo
    Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
    Incentivized
    Read full review
    Eventbrite
    Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
    Incentivized
    Read full review
    Swoogo
    Swoogo is intuitive - easy to build registration sites and to make custom reports. It's also easy to send attendees invoices or receipts of their registrations. Swoogo's help feature is also great. They are very responsive and they have been able to solve any problem that has come up for us
    Incentivized
    Read full review
    Reliability and Availability
    Bizzabo
    We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
    Incentivized
    Read full review
    Eventbrite
    No answers on this topic
    Swoogo
    No answers on this topic
    Performance
    Bizzabo
    We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.
    Incentivized
    Read full review
    Eventbrite
    No answers on this topic
    Swoogo
    No answers on this topic
    Support Rating
    Bizzabo
    Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
    Incentivized
    Read full review
    Eventbrite
    I haven't yet needed to contact customer support, but the information provided next to the various features has been exceptionally helpful. This info is located just to the right of most options, and it provides answers to frequently asked questions. At this point, that information has been enough to keep me from having to contact anyone.
    Incentivized
    Read full review
    Swoogo
    No answers on this topic
    Implementation Rating
    Bizzabo
    I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
    Incentivized
    Read full review
    Eventbrite
    Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.
    Incentivized
    Read full review
    Swoogo
    No answers on this topic
    Alternatives Considered
    Bizzabo
    Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
    Incentivized
    Read full review
    Eventbrite
    My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
    Incentivized
    Read full review
    Swoogo
    Swoogo is much more affordable, easier to use and more user-friendly than Cvent
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Bizzabo
    The terms and pricing were very clear and understandable upfront. The ability to understand the drivers and levers that can be changed and the impact on the pricing really drove a high level of trust in the process.
    Incentivized
    Read full review
    Eventbrite
    No answers on this topic
    Swoogo
    No answers on this topic
    Scalability
    Bizzabo
    It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
    Incentivized
    Read full review
    Eventbrite
    No answers on this topic
    Swoogo
    No answers on this topic
    Return on Investment
    Bizzabo
    • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
    • We hope to use Bizzabo as a tool to recruit more clients i the future
    • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
    Incentivized
    Read full review
    Eventbrite
    • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
    • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
    • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
    Incentivized
    Read full review
    Swoogo
    • Swoogo has saved our organization thousands of dollars
    • Paying for a great product, and not per registration, is very valuable
    Incentivized
    Read full review
    ScreenShots

    Bizzabo Screenshots

    Product screenshotScreenshot of event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of the customized VIP portal that has information about the event.Screenshot of embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of built-in networking tools to foster meaningful interactions

    Eventbrite Screenshots

    Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard