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Bloomfire vs. Microsoft Exchange vs. Microsoft Viva Engage

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomfire

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

    $25

    per month

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A

    Microsoft Viva Engage

    Score8.6 out of 10
    N/AMicrosoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

    $24

    per year per user

    Pricing
    BloomfireMicrosoft ExchangeMicrosoft Viva Engage
    Editions & Modules
    Basic
    $25.00
    per month
    No answers on this topic
    Microsoft Viva Employee Communications and Communities
    $24
    per year per user
    Microsoft Viva Suite
    $144
    per year per user
    Offerings
    Pricing Offerings
    BloomfireMicrosoft ExchangeMicrosoft Viva Engage
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup Fee$25No setup feeNo setup fee
    Additional DetailsMicrosoft Viva Engage is also available in some Microsoft 365 packages.
    More Pricing Information
    Features
    BloomfireMicrosoft ExchangeMicrosoft Viva Engage
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Bloomfire and Microsoft Exchange and Microsoft Viva Engage
    Feature
    Bloomfire
    -
    Ratings
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Microsoft Viva Engage
    -
    Ratings
    Anti-malware00 Ratings6.567 Ratings00 Ratings
    Customizability00 Ratings8.079 Ratings00 Ratings
    Data Loss Protection00 Ratings8.368 Ratings00 Ratings
    Threat Detection00 Ratings6.566 Ratings00 Ratings
    Sandboxing00 Ratings7.444 Ratings00 Ratings
    End-to-End Encryption00 Ratings6.767 Ratings00 Ratings
    Management Tools00 Ratings8.080 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Bloomfire and Microsoft Exchange and Microsoft Viva Engage
    Feature
    Bloomfire
    -
    Ratings
    Microsoft Exchange
    -
    Ratings
    Microsoft Viva Engage
    8.7
    46 Ratings
    12% above category average
    Task Management00 Ratings00 Ratings9.128 Ratings
    Gantt Charts00 Ratings00 Ratings8.815 Ratings
    Scheduling00 Ratings00 Ratings8.423 Ratings
    Workflow Automation00 Ratings00 Ratings8.623 Ratings
    Mobile Access00 Ratings00 Ratings8.843 Ratings
    Search00 Ratings00 Ratings8.343 Ratings
    Visual planning tools00 Ratings00 Ratings8.926 Ratings
    Communication
    Comparison of Communication features of Bloomfire and Microsoft Exchange and Microsoft Viva Engage
    Feature
    Bloomfire
    -
    Ratings
    Microsoft Exchange
    -
    Ratings
    Microsoft Viva Engage
    8.6
    49 Ratings
    7% above category average
    Chat00 Ratings00 Ratings9.444 Ratings
    Notifications00 Ratings00 Ratings8.349 Ratings
    Discussions00 Ratings00 Ratings9.748 Ratings
    Surveys00 Ratings00 Ratings9.638 Ratings
    Internal knowledgebase00 Ratings00 Ratings9.338 Ratings
    Integrates with GoToMeeting00 Ratings00 Ratings7.314 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings00 Ratings6.713 Ratings
    Integrates with Outlook00 Ratings00 Ratings8.632 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bloomfire and Microsoft Exchange and Microsoft Viva Engage
    Feature
    Bloomfire
    -
    Ratings
    Microsoft Exchange
    -
    Ratings
    Microsoft Viva Engage
    9.0
    42 Ratings
    11% above category average
    Versioning00 Ratings00 Ratings9.728 Ratings
    Video files00 Ratings00 Ratings9.436 Ratings
    Audio files00 Ratings00 Ratings9.334 Ratings
    Document collaboration00 Ratings00 Ratings9.135 Ratings
    Access control00 Ratings00 Ratings9.035 Ratings
    Advanced security features00 Ratings00 Ratings8.433 Ratings
    Integrates with Google Drive00 Ratings00 Ratings8.014 Ratings
    Device sync00 Ratings00 Ratings9.528 Ratings
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    BloomfireMicrosoft ExchangeMicrosoft Viva Engage
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    Medium-sized Companies
    Zendesk Guide
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    User Ratings
    BloomfireMicrosoft ExchangeMicrosoft Viva Engage
    Likelihood to Recommend
    9.2
    (174 ratings)
    9.0
    (102 ratings)
    8.9
    (59 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    10.0
    (4 ratings)
    9.0
    (11 ratings)
    Usability
    9.0
    (14 ratings)
    8.5
    (6 ratings)
    8.8
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (15 ratings)
    9.9
    (12 ratings)
    7.0
    (12 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BloomfireMicrosoft ExchangeMicrosoft Viva Engage
    Likelihood to Recommend
    Bloomfire
    Ad testing:
    • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
    • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
    • Total time to build: 1 hour
    Concept testing:
    • PTS: things get lost, findable but version control
    • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
    • Total time to build: 1 hour
    Incentivized
    Read full review
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Microsoft
    Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
    Incentivized
    Read full review
    Pros
    Bloomfire
    • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
    • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
    • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
    Incentivized
    Read full review
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Microsoft
    • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
    • Social networking across the company where folks can divide their work into topics instead of teams
    • Basic collaboration within a group including document sharing with ability to pin documents to a team
    Incentivized
    Read full review
    Cons
    Bloomfire
    • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
    • Live Q+A sessions for group onboarding initiatives.
    • Ability to label bookmarks by priority/job type.
    Incentivized
    Read full review
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Microsoft
    • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
    • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomfire
    Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
    Incentivized
    Read full review
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
    Read full review
    Microsoft
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review
    Usability
    Bloomfire
    Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
    Incentivized
    Read full review
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
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    Microsoft
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review
    Reliability and Availability
    Bloomfire
    No answers on this topic
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
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    Microsoft
    Very available
    Read full review
    Performance
    Bloomfire
    No answers on this topic
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Microsoft
    It's a simple product but it does provide value.
    Read full review
    Support Rating
    Bloomfire
    I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
    Incentivized
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    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
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    Microsoft
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Incentivized
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    Online Training
    Bloomfire
    No answers on this topic
    Microsoft
    No answers on this topic
    Microsoft
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review
    Implementation Rating
    Bloomfire
    No answers on this topic
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Microsoft
    We organically implemented the product
    Read full review
    Alternatives Considered
    Bloomfire
    I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
    Incentivized
    Read full review
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
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    Microsoft
    Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
    Incentivized
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    Scalability
    Bloomfire
    No answers on this topic
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Bloomfire
    • Feedback from users in being able to perform transactions for members has greatly improved.
    • There has been an increase in engagement of material presented in posts by learners in training classes.
    • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
    Incentivized
    Read full review
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
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    Microsoft
    • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
    • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
    • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
    Incentivized
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    ScreenShots

    Bloomfire Screenshots

    Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.