BlueJeans Meetings (discontinued) vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueJeans Meetings (discontinued)
Score 6.4 out of 10
N/A
The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.
$0
per month
TeamViewer
Score 8.5 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
BlueJeans Meetings (discontinued)TeamViewer
Editions & Modules
BlueJeans Basic
$0
per user
Bluejeans Standard
$9.99
per host/per month
Bluejeans Pro
$13.99
perhost/per month
Bluejeans Enterprise
$16.66
per host/per month
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
BlueJeans Meetings (discontinued)TeamViewer
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
BlueJeans Meetings (discontinued)TeamViewer
Considered Both Products
BlueJeans Meetings (discontinued)
Chose BlueJeans Meetings (discontinued)
We felt that BlueJeans provided the most value for money out of these two. Also felt that TeamViewer was lacking a lot of features that were required. Having a free trial available was a pretty big argument in its favor. We tried using it for a while and the feedback from our …
Chose BlueJeans Meetings (discontinued)
We use BlueJeans over Zoom for most of our internal meetings and find it easier to use.
Chose BlueJeans Meetings (discontinued)
We looked at integrating LifeSize Cloud as there was a small cost saving, and we were told that integration with our SIP phone system and existing LifeSize Room 220 video systems was seamless. After many frustrating months, we went back to using BlueJeans full time. The product …
TeamViewer
Chose TeamViewer
There are other meeting, screen sharing, and collaboration software products that do well, but in my opinion, TeamViewer excels in the most important aspects of screen sharing or remote support software. It has the most high quality audio/video performance, it has many …
Features
BlueJeans Meetings (discontinued)TeamViewer
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
BlueJeans Meetings (discontinued)
7.3
560 Ratings
8% below category average
TeamViewer
-
Ratings
High quality audio7.8558 Ratings00 Ratings
High quality video7.5536 Ratings00 Ratings
Low bandwidth requirements6.9482 Ratings00 Ratings
Mobile support7.1455 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
BlueJeans Meetings (discontinued)
7.3
529 Ratings
8% below category average
TeamViewer
-
Ratings
Desktop sharing7.2529 Ratings00 Ratings
Whiteboards7.5252 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
BlueJeans Meetings (discontinued)
7.5
557 Ratings
8% below category average
TeamViewer
-
Ratings
Calendar integration7.7502 Ratings00 Ratings
Meeting initiation7.1508 Ratings00 Ratings
Integrates with social media7.3175 Ratings00 Ratings
Record meetings / events7.5471 Ratings00 Ratings
Slideshows8.0346 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
BlueJeans Meetings (discontinued)
7.6
413 Ratings
6% below category average
TeamViewer
-
Ratings
Live chat8.2395 Ratings00 Ratings
Audience polling7.3176 Ratings00 Ratings
Q&A7.4225 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
BlueJeans Meetings (discontinued)
7.6
412 Ratings
5% below category average
TeamViewer
-
Ratings
User authentication8.0283 Ratings00 Ratings
Participant roles & permissions7.4385 Ratings00 Ratings
Confidential attendee list7.5252 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
BlueJeans Meetings (discontinued)
-
Ratings
TeamViewer
8.8
23 Ratings
3% above category average
Role-based user permissions00 Ratings8.823 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
BlueJeans Meetings (discontinued)
-
Ratings
TeamViewer
8.5
505 Ratings
2% above category average
File transfer00 Ratings8.8474 Ratings
Instant message00 Ratings8.4437 Ratings
Access to sleeping/powered-off computers00 Ratings7.9332 Ratings
Session record00 Ratings8.4339 Ratings
Annotations00 Ratings8.4108 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
BlueJeans Meetings (discontinued)
-
Ratings
TeamViewer
8.4
17 Ratings
4% above category average
Third-party software integrations00 Ratings8.417 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
BlueJeans Meetings (discontinued)
-
Ratings
TeamViewer
8.8
28 Ratings
9% above category average
Attended device access00 Ratings9.628 Ratings
Unattended device access00 Ratings9.027 Ratings
Mobile device access00 Ratings8.226 Ratings
Virtual device access00 Ratings9.025 Ratings
Multiple-display support00 Ratings8.426 Ratings
Multiple concurrent sessions00 Ratings8.823 Ratings
Best Alternatives
BlueJeans Meetings (discontinued)TeamViewer
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.3 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.7 out of 10
Action1
Action1
Score 9.4 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueJeans Meetings (discontinued)TeamViewer
Likelihood to Recommend
7.1
(567 ratings)
8.6
(558 ratings)
Likelihood to Renew
4.7
(23 ratings)
10.0
(64 ratings)
Usability
8.9
(203 ratings)
9.1
(57 ratings)
Availability
9.6
(8 ratings)
9.1
(5 ratings)
Performance
5.5
(8 ratings)
9.1
(5 ratings)
Support Rating
5.3
(17 ratings)
9.7
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
9.0
(3 ratings)
9.1
(4 ratings)
Implementation Rating
6.0
(16 ratings)
8.8
(119 ratings)
Configurability
6.1
(6 ratings)
9.1
(4 ratings)
Ease of integration
5.5
(6 ratings)
9.1
(5 ratings)
Product Scalability
4.3
(7 ratings)
9.1
(5 ratings)
Vendor post-sale
5.1
(5 ratings)
8.5
(5 ratings)
Vendor pre-sale
5.1
(5 ratings)
9.1
(5 ratings)
User Testimonials
BlueJeans Meetings (discontinued)TeamViewer
Likelihood to Recommend
Discontinued Products
  • Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
  • For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
  • Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
Read full review
TeamViewer
If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time.
Read full review
Pros
Discontinued Products
  • Bluejeans' ability to record meetings would be beneficial for future references like If I ever needed to revisit a discussion or training sessions, I could access the recorded content, eliminating the need to take extensive notes during meeting.
  • Calendar program and messaging services are just a couple of the productivity and collaboration tools that Bluejeans frequently integrates with, scheduling of meeting and team members communication would become more efficient as a result.
  • Typically, bluejeans provides mobile app, making it usable on tables and smartphone, this enables me to take part in a meeting even if I am not near a computer system.
Read full review
TeamViewer
  • Quick support is an nice feature to make it easy for the end user to download and use
  • Easy to connect using numbers
  • The connection is always good when connected to an end user
  • The tool is easy to use, the buttons are easy to understand what the use for it is
Read full review
Cons
Discontinued Products
  • Video quality is different between their desktop app version and web browser version
  • I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
  • Not a big issue but if they decrease their pricing, it will be great
Read full review
TeamViewer
  • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
  • Pricing tier for small teams can be improved.
  • Live subtitles for audio from remote device can be implemented.
Read full review
Likelihood to Renew
Discontinued Products
I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
Read full review
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
Read full review
Usability
Discontinued Products
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
Read full review
TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
Read full review
Reliability and Availability
Discontinued Products
I have to give this a 10 rating as we have never had issues with availability. Now "quality" is a different subject
Read full review
TeamViewer
Always available if setup correctly.
Read full review
Performance
Discontinued Products
This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this
Read full review
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Discontinued Products
In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
Read full review
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
Read full review
In-Person Training
Discontinued Products
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
Read full review
Online Training
Discontinued Products
It is straight forward and easy to understand
Read full review
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Implementation Rating
Discontinued Products
For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
Read full review
TeamViewer
We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.
Read full review
Alternatives Considered
Discontinued Products
Select Blujeans Meetings because it allows me to better convey my ideas and at the same time build trust through real-time videoconferences. As well as sharing documents and presentations via screen sharing, I love the option to record play and then share the recording to colleagues who couldn't attend is what's needed.
Read full review
TeamViewer
AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
Read full review
Scalability
Discontinued Products
I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts
Read full review
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
Discontinued Products
  • All-Hands meetings were improved to feel less like a prerecorded video show and more like an actual conversation using BlueJeans.
  • Client meetings remained smooth in the transition to working-from-home with easy video calling and scheduling.
  • These were the main points that helped my department, as I am unfamiliar with how BlueJeans was implemented in external sales uses, but I imagine it was equally helpful for meetings when in-person was not available.
Read full review
TeamViewer
Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice.
  • The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate.
  • On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands.
  • We can work from home or support our service technicians on the field any place, any time.
Read full review
ScreenShots

BlueJeans Meetings (discontinued) Screenshots

Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of where devices are a few clicks away.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations