TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brex

    Score9 out of 10
    N/ABrex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.

    $12

    per month per user

    Navan

    Score8.7 out of 10
    N/ANavan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A

    Perk

    Score7 out of 10
    N/APerk (formerly TravelPerk) is a platform that automates travel, spend, and events. It provides employees with simplified management tools while offering finance teams real-time spend visibility and policy control to streamline corporate administrative workflows.N/A
    Pricing
    BrexNavanPerk
    Editions & Modules
    Essentials
    $0
    per month per user
    Premium
    $12
    per month per user
    Enterprise
    Custom Pricing
    per month per user
    Navan Business
    Free
    Navan Enterprise
    Let's Talk
    No answers on this topic
    Offerings
    Pricing Offerings
    BrexNavanPerk
    Free Trial
    NoNoNo
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    BrexNavanPerk
    Considered Multiple Products
    Brex
    No answer on this topic
    Navan
    Chose Navan
    Brex is much better
    Incentivized
    Chose Navan
    They are not built for enterprises, not as intuitive, easy or organized
    Incentivized
    Perk
    Chose Perk
    TravelPerk and TripActions both have their issues. I am looking for a third option.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    85%
    Would buy again
    17 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    81%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    85%
    Happy with the feature set
    17 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    79%
    Lived up to sales and marketing promises
    11 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    83%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    BrexNavanPerk
    Expense Management
    Comparison of Expense Management features of Brex and Navan and Perk
    Feature
    Brex
    9.0
    2 Ratings
    8% above category average
    Navan
    -
    Ratings
    Perk
    -
    Ratings
    Employee Expense Reporting9.52 Ratings00 Ratings00 Ratings
    Corporate Card Reconciliation8.52 Ratings00 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Brex and Navan and Perk
    Feature
    Brex
    8.4
    2 Ratings
    5% above category average
    Navan
    -
    Ratings
    Perk
    -
    Ratings
    Customizable Approval Policies8.02 Ratings00 Ratings00 Ratings
    Financial Document Management10.01 Ratings00 Ratings00 Ratings
    Payment Status Tracking8.02 Ratings00 Ratings00 Ratings
    Payment Audit Trail8.02 Ratings00 Ratings00 Ratings
    Duplicate Bill Detection8.52 Ratings00 Ratings00 Ratings
    Advanced OCR9.01 Ratings00 Ratings00 Ratings
    Electronic Funds Transfer7.52 Ratings00 Ratings00 Ratings
    Travel Management
    Comparison of Travel Management features of Brex and Navan and Perk
    Feature
    Brex
    -
    Ratings
    Navan
    1.2
    1 Ratings
    128% below category average
    Perk
    -
    Ratings
    Customizable Approval Workflows00 Ratings2.01 Ratings00 Ratings
    Readily Available Support00 Ratings1.01 Ratings00 Ratings
    Travel Spend Reports00 Ratings1.01 Ratings00 Ratings
    Consolidated Invoicing00 Ratings1.01 Ratings00 Ratings
    Easy Travel Booking00 Ratings2.01 Ratings00 Ratings
    Mobile Travel Application00 Ratings1.01 Ratings00 Ratings
    Centralized Itinerary Management00 Ratings1.01 Ratings00 Ratings
    Collaborative Booking00 Ratings1.01 Ratings00 Ratings
    Loyalty Programs00 Ratings1.01 Ratings00 Ratings
    Reuses Traveler Information00 Ratings1.01 Ratings00 Ratings
    User-friendly Interface00 Ratings1.01 Ratings00 Ratings
    Integrated Expensing Tool00 Ratings1.01 Ratings00 Ratings
    Travel Alerts00 Ratings1.01 Ratings00 Ratings
    Best Alternatives
    BrexNavanPerk
    Small Businesses
    Dext
    Score9.4 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Lola.com
    Score8 out of 10
    Lola.com
    Score8 out of 10
    Enterprises
    SAP Concur
    Score8.3 out of 10
    Egencia
    Score5.5 out of 10
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BrexNavanPerk
    Likelihood to Recommend
    8.5
    (10 ratings)
    1.0
    (36 ratings)
    6.2
    (8 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (3 ratings)
    9.4
    (15 ratings)
    10.0
    (1 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    BrexNavanPerk
    Likelihood to Recommend
    Brex
    Very well suited for founders who are building companies in the US but are not US citizens. Works like a charm for start-ups who are looking for a cutting-edge product and not an outdated bank! Small-medium teams. Not well suited for those who are used to traditional banking and prefer in-person interaction or over the phone.
    Incentivized
    Read full review
    Navan
    A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
    Incentivized
    Read full review
    Perk
    Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.
    Incentivized
    Read full review
    Pros
    Brex
    • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
    • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
    Incentivized
    Read full review
    Navan
    • Provides a wide range of travel options within a wide budget.
    • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
    Incentivized
    Read full review
    Perk
    • Very clean, attractive interface. TravelPerk is easy to use and looks great.
    • Good customer support. When I've had trouble with bookings, TravelPerk support responds quickly and addresses the issue.
    • You can easily add personal travel information (e.g., frequent flyer numbers) that are automatically applied to your flights, no need to add it manually with each booking.
    Incentivized
    Read full review
    Cons
    Brex
    • It can be somewhat confusing to transfer money between the credit card and bank side
    • More help identifying areas of overspending
    • More help tracking spending around specific accounts
    Incentivized
    Read full review
    Navan
    • Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform
    • Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date
    Incentivized
    Read full review
    Perk
    • Truly awful customer service agents who are careless and make mistakes constantly
    • Inability to see other travelers on the App, even as an admin
    • AE does not escalate issues quickly or seriously enough
    Read full review
    Likelihood to Renew
    Brex
    It has worked well for us for at least 5 years so I would anticipate us keeping Brex
    Incentivized
    Read full review
    Navan
    This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
    Read full review
    Perk
    No answers on this topic
    Usability
    Brex
    The usability is pretty great. I love the UI / UX for uploading the Memo; at times, I do not even need to be inside the platform. I simply use Slack.
    Incentivized
    Read full review
    Navan
    No answers on this topic
    Perk
    No answers on this topic
    Support Rating
    Brex
    Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support
    Read full review
    Navan
    - Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
    Incentivized
    Read full review
    Perk
    Great customer service and the chat is wonderful. There is always someone connected.
    Incentivized
    Read full review
    Implementation Rating
    Brex
    NA-I wasn't part of the set up process for Brex
    Incentivized
    Read full review
    Navan
    No answers on this topic
    Perk
    No answers on this topic
    Alternatives Considered
    Brex
    Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend. Brex is good because I am able to give my employees limits that match our budgets and I don't care about micromanaging their spend.
    Incentivized
    Read full review
    Navan
    I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
    Incentivized
    Read full review
    Perk
    Travel Perk can be globally used from all of our Offices, worldwide, applying the same regulations and corporate Credit Cards. It searches for all Airlines and Hotels, listening results according to priorities and search metrics.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Brex
    NA-I wasn't part of the set up process for Brex
    Incentivized
    Read full review
    Navan
    No answers on this topic
    Perk
    No answers on this topic
    Scalability
    Brex
    NA- I don't use Brex in a way that I know how to comment on this
    Incentivized
    Read full review
    Navan
    No answers on this topic
    Perk
    No answers on this topic
    Professional Services
    Brex
    NA-I wasn't part of the set up process for Brex
    Incentivized
    Read full review
    Navan
    No answers on this topic
    Perk
    No answers on this topic
    Return on Investment
    Brex
    • No fee wire transfer.
    • Net 60 credit card terms is good for our cashflow.
    • Fast and easy employee credit cards saves us time.
    Incentivized
    Read full review
    Navan
    • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
    • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
    Incentivized
    Read full review
    Perk
    • Generally, there are cost savings available over other options.
    • Providing employees with autonomy frees up the management team from having to book and/or approve travel.
    Incentivized
    Read full review
    ScreenShots