What users are saying about
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Top Rated
145 Ratings
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331 Ratings

BrightEdge

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Top Rated
145 Ratings
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Score 8.7 out of 100

Conductor

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331 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • BrightEdge ranks higher in 2 feature sets: SEO, SEO Channels
  • Conductor ranks higher in 1 feature set: SEO Platform & Account Management

SEO

8.6

BrightEdge

86%
8.3

Conductor

83%
BrightEdge ranks higher in 6/8 features

Keyword analysis

9.5
95%
46 Ratings
9.2
92%
232 Ratings

Backlink management

7.3
73%
40 Ratings
6.9
69%
75 Ratings

SERP ranking tracking

9.3
93%
44 Ratings
9.0
90%
219 Ratings

Page grader

8.2
82%
39 Ratings
8.5
85%
89 Ratings

Competitive analysis

9.0
90%
46 Ratings
8.9
89%
231 Ratings

Site audit / diagnostics

8.9
89%
43 Ratings
8.1
81%
207 Ratings

Site recommendations

8.0
80%
46 Ratings
8.6
86%
220 Ratings

Task management

8.5
85%
41 Ratings
7.1
71%
73 Ratings

SEO Channels

8.2

BrightEdge

82%
8.0

Conductor

80%
BrightEdge ranks higher in 3/4 features

Local SEO

8.6
86%
35 Ratings
8.6
86%
168 Ratings

Social SEO

8.0
80%
30 Ratings
5.6
56%
29 Ratings

Mobile SEO

7.1
71%
41 Ratings
8.8
88%
185 Ratings

Global SEO

9.2
92%
34 Ratings
8.8
88%
172 Ratings

SEO Platform & Account Management

9.0

BrightEdge

90%
9.1

Conductor

91%
BrightEdge ranks higher in 1/2 features

Multi-domain support

8.9
89%
35 Ratings
9.2
92%
195 Ratings

Integration with web analytics tools

9.1
91%
43 Ratings
9.0
90%
208 Ratings

Attribute Ratings

  • BrightEdge is rated higher in 1 area: Usability
  • Conductor is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating
  • BrightEdge and Conductor are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.8

BrightEdge

88%
78 Ratings
9.1

Conductor

91%
234 Ratings

Likelihood to Renew

10.0

BrightEdge

100%
35 Ratings
10.0

Conductor

100%
9 Ratings

Usability

10.0

BrightEdge

100%
10 Ratings
9.2

Conductor

92%
147 Ratings

Availability

BrightEdge

N/A
0 Ratings
10.0

Conductor

100%
2 Ratings

Performance

BrightEdge

N/A
0 Ratings
7.0

Conductor

70%
2 Ratings

Support Rating

9.4

BrightEdge

94%
19 Ratings
9.7

Conductor

97%
319 Ratings

In-Person Training

BrightEdge

N/A
0 Ratings
10.0

Conductor

100%
1 Rating

Implementation Rating

8.3

BrightEdge

83%
4 Ratings
10.0

Conductor

100%
7 Ratings

Product Scalability

BrightEdge

N/A
0 Ratings
9.0

Conductor

90%
1 Rating

Likelihood to Recommend

BrightEdge

BrightEdge has been a long-standing partner with us. I have had 10 years of experience with using their platform. It is a very large robust platform that allows us to find the information we need and quickly. Unfortunately with the company being so large, they are unable to make quick changes and customers suggested enhancements as quickly as other platforms.
Alissa Steingraber | TrustRadius Reviewer

Conductor

I think it's a great and super helpful platform. For some quick keyword research, I think it's easy enough for anyone on our team to jump in and use it, but for more in-depth research there are a few key players who know their way around best and can pull reports, provide insights to the team, etc
Shaina Moran, MBA | TrustRadius Reviewer

Pros

BrightEdge

  • Strong analytics
  • Integrates with other tools
  • Instant provides real time research, ranking and recommendations
  • The Client Success team is truly an extension of my team with experts in the industry to help support our team and growing the organic channel
  • Education and career growth opportunity—constantly providing ways to connect with others in the industry, user groups, events, and conferences
  • Onboard process is very thorough and customized
Christina Lepore | TrustRadius Reviewer

Conductor

  • It's a great tool to use for keyword research which helped us in monitoring the progress and make adjustments to improve our organic presence.
  • Online marketplace credits to connect with a broader team and help out in specific areas like content, optimization and technical web dev.
  • We work with Christopher Jones and Stephanie LeVonne at Conductor, they have been more than helpful in answering questions, walking the team through the tool. They are always very responsive and come up with ideas on improving our SEO program.
Mahati Rapol | TrustRadius Reviewer

Cons

BrightEdge

  • The storybuilder feature isn't anything outstanding. I feel like I can get the same type of data and format from Google Data Studio.
  • I feel like the Hyperlocal feature is still very junior compared to other features. It provides you good insights, but you have to set all the data fields before you can get a picture as well as it doesn't really give you an idea of how you can improve.
  • The mobile SEO solution is a good concept, but it needs some tweaks to be better, especially when building out a mobile story builder. Some of the data isn't simple to read and the mobile keywords functions don't also account for voice searches.
Anonymous | TrustRadius Reviewer

Conductor

  • I would like to see a feature to manage the backlink disavow list through search console. If Conductor is able to add this, we may be able to drop one of our other tools and save some money in that area.
  • Conductor has a lot of features and can be a bit overwhelming. It is a strength and a weakness, as it takes time to learn all that is available.
  • Another feature I would like to see is more integration with GA, we leverage creating annotations in GA and it would be great to have those pulled into the Conductor dashboard automatically.
Jacob Giberson | TrustRadius Reviewer

Pricing Details

BrightEdge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Conductor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$1,995 per month

Likelihood to Renew

BrightEdge

BrightEdge 10.0
Based on 35 answers
I would renew, as I don't feel there is a product out there that would have the impact on our SEO efforts as effectively as BrightEdge. It provides the information I need and integrates with other tools like Google Webmaster Tools, to truly have the depth of information that makes their suggestions for SEO changes so valued.
Jay Corcoran | TrustRadius Reviewer

Conductor

Conductor 10.0
Based on 9 answers
I appreciate the great customer support and unlimited seats. The company seems to have a lot of big plans and received a lot of investment this year to be able to fulfill those big plans so I’m willing to stick it out. That and moving everything would be annoying.
Anonymous | TrustRadius Reviewer

Usability

BrightEdge

BrightEdge 10.0
Based on 10 answers
Easy-to-use and intuitive design make using the BrightEdge platform a joy. Yes, I have familiarity with it and know where to go but there are definitely not a ton of extraneous bells and whistles or unnecessary tools which is part of the brilliance of their UX. Sometimes I get hung up on where keywords and keyword groups are under settings but it is typically because I am moving too quickly, and not because they've moved it.
Ron Weber | TrustRadius Reviewer

Conductor

Conductor 9.2
Based on 147 answers
I check features like the InsightStream every Monday to monitor any major losses or gains in performance. These are easily digested and save me tons of time searching for these insights manually. If there's anything "worth calling home about" I can easily add insights into a workspace and create a report to communicate these results. It's super easy to use Conductor with a team and across departments.
Anonymous | TrustRadius Reviewer

Reliability and Availability

BrightEdge

No score
No answers yet
No answers on this topic

Conductor

Conductor 10.0
Based on 2 answers
Always works when I've needed it
Anonymous | TrustRadius Reviewer

Performance

BrightEdge

No score
No answers yet
No answers on this topic

Conductor

Conductor 7.0
Based on 2 answers
Sometimes reports can take some time to load
Anonymous | TrustRadius Reviewer

Support Rating

BrightEdge

BrightEdge 9.4
Based on 19 answers
This is a area where the BrightEdge team really shines. Their commitment to training and product support is unmatched not only for SEO platforms, but life in general. I often find myself wishing my internet provide and similar would go to BrightEdge for training on support and attitude. I would rank them an 11 if I could.
Jon Bowers | TrustRadius Reviewer

Conductor

Conductor 9.7
Based on 319 answers
The Conductor team is always there to help. The representative we work with meets with us on a bi-weekly schedule, offering helpful advice, opportunities they have noticed, and sharing new ways for us to get value from the tool. Conductor also encourages feedback on their features, as well as provides opportunities to beta test new features.
Lisa Arrington | TrustRadius Reviewer

In-Person Training

BrightEdge

No score
No answers yet
No answers on this topic

Conductor

Conductor 10.0
Based on 1 answer
Our in house SEO manager trained everyone. It was easy to learn and he was well versed with the product. Any questions we had he was able to answer or reach out to support to find the answer
Anonymous | TrustRadius Reviewer

Implementation Rating

BrightEdge

BrightEdge 8.3
Based on 4 answers
For the most part it was seamless. The load time of clients was a little long, but otherwise was quite easy.
Jay Corcoran | TrustRadius Reviewer

Conductor

Conductor 10.0
Based on 7 answers
I definitely recommend their professional services for getting started. It got our account 90% of the way to where we needed to be in order to gain value from it. In fact, I'd suggest that with few exceptions (such as, you have a staff that is already familiar with the platform and doesn't need any help), the quick start services over the first 30-90 days should be a standard part of onboarding with any new client. It definitely got us to the point of gaining ROI from the solution and, in turn, will make it easier to justify renewal and continued investment in it.
Chris Hall | TrustRadius Reviewer

Alternatives Considered

BrightEdge

While relatively expensive, Brightedge really does offer the best quality product but just as importantly (if not more so) the level of client/agency support. We have biweekly training with the entire team to continually stay up to date on Brightedge's offerings and strategies. They also offer the ability to do ad hoc reporting using some of their tools that can help us win new business and recommend Brightedge to additional clients, expanding our business as well.
Cole Mauer | TrustRadius Reviewer

Conductor

I've only had experience with Brightedge in terms of similar platforms / offerings, and I much prefer Conductor. The platform is more intuitive, the team was more knowledgeable and responsive, and I've just had a better experience with Conductor. I felt the Brightedge platform was less intuitive than I would want for a young team of writers that may not be as experienced in SEO. I also did not think the service was as hands-on as I would have hoped a partner to be.
Anonymous | TrustRadius Reviewer

Scalability

BrightEdge

No score
No answers yet
No answers on this topic

Conductor

Conductor 9.0
Based on 1 answer
Many features
Anonymous | TrustRadius Reviewer

Return on Investment

BrightEdge

  • We have only started with BE a few months ago and so I don't have any hard numbers from an ROI perspective, but i can say that what we spent on BE is a fraction of what we were spending with agencies and we are actually getting results by doing this ourselves. From that perspective we have seen a cost savings.
  • With focused SEO campaigns and projects we have been able to move the needle on our SEO rankings for specific products and services. This is going to have a great impact for us in 2019 as we have some specific product goals and campaigns for 2019 that we have been working to build up over the last couple months of 2018.
Shane Adair | TrustRadius Reviewer

Conductor

  • Conductor helped us aim at low hanging fruits for quick wins, which increased our traffic
  • With Conductor's tool, it was easy to look at general keywords where we were already ranking, but not good enough, and then focus around what we could do to increase our positioning
  • All this extra traffic, gave us more leads, therefore more sales!
Charles Gosselin | TrustRadius Reviewer

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