What users are saying about
8 Ratings
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Top Rated
129 Ratings
8 Ratings
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Score 8.7 out of 100

isolved

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Top Rated
129 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Likelihood to Recommend

bswift

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.
Michael Latz | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

bswift
isolved
7.8
Employee demographic data
bswift
isolved
8.9
Employment history
bswift
isolved
9.0
Job profiles and administration
bswift
isolved
7.3
Workflow for transfers, promotions, pay raises, etc.
bswift
isolved
8.0
Organizational charting
bswift
isolved
6.5
Organization and location management
bswift
isolved
7.1
Compliance data (COBRA, OSHA, etc.)
bswift
isolved
7.6

Payroll Management

bswift
isolved
8.1
Pay calculation
bswift
isolved
9.2
Support for external payroll vendors
bswift
isolved
6.7
Off-cycle/On-Demand payment
bswift
isolved
8.1
Benefit plan administration
bswift
isolved
8.0
Direct deposit files
bswift
isolved
9.1
Salary revision and increment management
bswift
isolved
7.3
Reimbursement management
bswift
isolved
8.2

Leave and Attendance Management

bswift
isolved
8.0
Approval workflow
bswift
isolved
7.6
Balance details
bswift
isolved
8.4
Annual carry-forward and encashment
bswift
isolved
8.1

Employee Self Service

bswift
isolved
8.4
View and generate pay and benefit information
bswift
isolved
8.9
Update personal information
bswift
isolved
9.1
View company policy documentation
bswift
isolved
7.7
Employee recognition
bswift
isolved
7.0
View job history
bswift
isolved
9.1

Asset Management

bswift
isolved
8.0
Tracking of all physical assets
bswift
isolved
8.0

HR Reporting

bswift
isolved
7.9
Report builder
bswift
isolved
8.1
Pre-built reports
bswift
isolved
8.0
Ability to combine HR data with external data
bswift
isolved
7.7

Onboarding

bswift
isolved
8.0
New hire portal
bswift
isolved
8.3
Manager tracking tools
bswift
isolved
7.7

Performance and Goals

bswift
isolved
6.5
Corporate goal setting
bswift
isolved
6.6
Individual goal setting
bswift
isolved
6.5
Line-of sight-visibility
bswift
isolved
6.2
Performance tracking
bswift
isolved
6.6

Performance Management

bswift
isolved
7.0
Performance plans
bswift
isolved
7.2
Performance improvement plans
bswift
isolved
7.2
Review status tracking
bswift
isolved
7.1
Review reminders
bswift
isolved
7.0
Multiple review frequency
bswift
isolved
6.8

Succession Planning

bswift
isolved
7.5
Create succession plans/pools
bswift
isolved
7.4
Candidate ranking
bswift
isolved
7.5
Candidate search
bswift
isolved
7.4
Candidate development
bswift
isolved
7.4

Recruiting / ATS

bswift
isolved
7.8
Job Requisition Management
bswift
isolved
7.4
Company Website Posting
bswift
isolved
7.8
Publish to Social Media
bswift
isolved
8.3
Job Search Site Posting
bswift
isolved
8.3
Duplicate Candidate Prevention
bswift
isolved
7.6
Applicant Tracking
bswift
isolved
7.9
Notifications and Alerts
bswift
isolved
7.6

Pros

bswift

  • bswift breaks down each benefit into its individual components really well.
  • bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
  • bswift makes it easy to compare the pros and cons of several benefit alternatives
Tolulope Lawal | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

bswift

  • They should have better price point for large customers
  • Better EDI for Oracle cloud
Anonymous | TrustRadius Reviewer

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

bswift

No score
No answers yet
No answers on this topic

isolved

isolved 8.5
Based on 14 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

bswift

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 5 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

bswift

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 4 answers
It's always online, always available.
MICHELE KING | TrustRadius Reviewer

Performance

bswift

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

bswift

No score
No answers yet
No answers on this topic

isolved

isolved 9.1
Based on 9 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

bswift

No score
No answers yet
No answers on this topic

isolved

isolved 9.1
Based on 1 answer
All over the phone, but it was comprehensive.
MICHELE KING | TrustRadius Reviewer

Online Training

bswift

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 2 answers
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

bswift

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 11 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

bswift

bswift was chosen over a myriad of alternatives primarily because its user interface is simple and intuitive, and because the support offered by bswift is exceptional.
Tolulope Lawal | TrustRadius Reviewer

isolved

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
Vicki Burnett | TrustRadius Reviewer

Scalability

bswift

No score
No answers yet
No answers on this topic

isolved

isolved 8.6
Based on 3 answers
We have grown by 50% since we started using iSolved, and its scalability is perfect.
MICHELE KING | TrustRadius Reviewer

Return on Investment

bswift

  • Ease of planning
  • Better ROI than managing inhouse
  • EDI needs to be improved
Anonymous | TrustRadius Reviewer

isolved

  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
Anonymous | TrustRadius Reviewer

Pricing Details

bswift

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

bswift Editions & Modules

Additional Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Add comparison