Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buffer
Score 7.7 out of 10
Small Businesses (1-50 employees)
Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.
$6
per month per channel
Cyfe
Score 4.0 out of 10
N/A
Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.
$29
per month
X Pro
Score 7.9 out of 10
N/A
Replacing the former TweetDeck, X Pro is a social media dashboard application for management of Twitter accounts.N/A
Pricing
BufferCyfe, by TrajectX Pro
Editions & Modules
Free
$0
Essentials
$6
per month per channel
Team
$12
per month per channel
Starter
$29
per month
Standard
$39
per month
Pro
$65
per month
Premier
$119
per month
No answers on this topic
Offerings
Pricing Offerings
BufferCyfeX Pro
Free Trial
YesYesNo
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
BufferCyfe, by TrajectX Pro
Considered Multiple Products
Buffer
Chose Buffer
Buffer has a clear, easy to use interface and a reliable scheduling calendar.
Chose Buffer
We selected this tool to maintain the activity of publication in social networks at a low cost and good productivity, we consider that it adds to our objectives of brand awareness or discovery, since it allows us to keep our channels active with information and content that we …
Chose Buffer
Buffer and Hootsuite are considered as best tools for managing your social media accounts . The only difference which I feel between the two is Buffer is [more] focused on pre-scheduling and Hootsuite is a advanced version of Buffer you can say it allows you full -fledged …
Chose Buffer
While you can use TweetDeck with other social networks, its primary focus is on Twitter, and they’ve developed a robust feature set to cater to managing Twitter. If your business is multi-networked, then you'll need Buffer.
Chose Buffer
Buffer is more user-friendly and offers a queue, where you can shuffle your updates and schedule them for the future. You can also schedule slots that get the most engagement with your audience, which is extremely helpful when you're trying to hit KPI's. I didn't use Sprout's …
Chose Buffer
We started off using TweetDeck and then migrated to Hootsuite. These apps work fine for monitoring partner posts and hashtags that are relevant to our brand but their sharing and scheduling utilities were clunky and inefficient. I'd still be using them for social media …
Cyfe

No answer on this topic

X Pro
Chose X Pro
When [it comes to] comparison I found all these platforms competitive and having great features altogether. All features are the same like monitoring, scheduling, Analysing but TweetDeck mainly analyzes on Twitter whereas on Hootsuite and Buffer, [it only] allows [you to] …
Features
BufferCyfe, by TrajectX Pro
Publishing
Comparison of Publishing features of Product A and Product B
Buffer
7.9
77 Ratings
2% below category average
Cyfe, by Traject
-
Ratings
X Pro
-
Ratings
Content planning and scheduling8.677 Ratings00 Ratings00 Ratings
Content optimization7.470 Ratings00 Ratings00 Ratings
Workflow management7.866 Ratings00 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Buffer
7.2
70 Ratings
7% below category average
Cyfe, by Traject
-
Ratings
X Pro
-
Ratings
Campaign success analytics7.270 Ratings00 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Buffer
8.3
72 Ratings
4% above category average
Cyfe, by Traject
-
Ratings
X Pro
-
Ratings
Role-based user permissions & privileges8.559 Ratings00 Ratings00 Ratings
Mobile access8.168 Ratings00 Ratings00 Ratings
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Buffer
-
Ratings
Cyfe, by Traject
6.6
28 Ratings
22% below category average
X Pro
-
Ratings
Pixel Perfect reports00 Ratings6.817 Ratings00 Ratings
Customizable dashboards00 Ratings4.028 Ratings00 Ratings
Report Formatting Templates00 Ratings9.120 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Buffer
-
Ratings
Cyfe, by Traject
7.2
26 Ratings
11% below category average
X Pro
-
Ratings
Drill-down analysis00 Ratings8.715 Ratings00 Ratings
Formatting capabilities00 Ratings8.120 Ratings00 Ratings
Integration with R or other statistical packages00 Ratings10.09 Ratings00 Ratings
Report sharing and collaboration00 Ratings2.026 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Buffer
-
Ratings
Cyfe, by Traject
5.0
23 Ratings
49% below category average
X Pro
-
Ratings
Publish to Web00 Ratings4.015 Ratings00 Ratings
Publish to PDF00 Ratings4.021 Ratings00 Ratings
Report Versioning00 Ratings6.89 Ratings00 Ratings
Report Delivery Scheduling00 Ratings1.017 Ratings00 Ratings
Delivery to Remote Servers00 Ratings9.04 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Buffer
-
Ratings
Cyfe, by Traject
7.2
19 Ratings
10% below category average
X Pro
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings3.018 Ratings00 Ratings
Location Analytics / Geographic Visualization00 Ratings8.614 Ratings00 Ratings
Predictive Analytics00 Ratings10.08 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Buffer
-
Ratings
Cyfe, by Traject
7.1
22 Ratings
18% below category average
X Pro
-
Ratings
Multi-User Support (named login)00 Ratings10.020 Ratings00 Ratings
Role-Based Security Model00 Ratings6.314 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.416 Ratings00 Ratings
Report-Level Access Control00 Ratings1.01 Ratings00 Ratings
Single Sign-On (SSO)00 Ratings9.76 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Buffer
-
Ratings
Cyfe, by Traject
9.3
19 Ratings
18% above category average
X Pro
-
Ratings
Responsive Design for Web Access00 Ratings9.418 Ratings00 Ratings
Mobile Application00 Ratings10.05 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.713 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Buffer
-
Ratings
Cyfe, by Traject
7.0
7 Ratings
10% below category average
X Pro
-
Ratings
REST API00 Ratings8.64 Ratings00 Ratings
Javascript API00 Ratings10.02 Ratings00 Ratings
iFrames00 Ratings2.05 Ratings00 Ratings
Java API00 Ratings10.02 Ratings00 Ratings
Themeable User Interface (UI)00 Ratings5.94 Ratings00 Ratings
Customizable Platform (Open Source)00 Ratings5.83 Ratings00 Ratings
Best Alternatives
BufferCyfe, by TrajectX Pro
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Sprinklr Social
Sprinklr Social
Score 8.7 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
BufferCyfe, by TrajectX Pro
Likelihood to Recommend
7.9
(96 ratings)
8.0
(29 ratings)
8.0
(33 ratings)
Likelihood to Renew
8.0
(15 ratings)
9.4
(9 ratings)
7.1
(16 ratings)
Usability
8.4
(33 ratings)
7.0
(3 ratings)
8.0
(4 ratings)
Availability
8.2
(2 ratings)
-
(0 ratings)
8.4
(2 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
8.0
(1 ratings)
Support Rating
7.0
(24 ratings)
10.0
(2 ratings)
8.0
(6 ratings)
Implementation Rating
8.0
(3 ratings)
10.0
(1 ratings)
10.0
(1 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
8.6
(2 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
BufferCyfe, by TrajectX Pro
Likelihood to Recommend
Buffer
It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
Read full review
Traject
Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
Read full review
X Corp (formerly Twitter)
TweetDeck is ideal for complex media organisations / newsrooms where you want to keep track of several users accounts, or switch between multiple user and/or title accounts. It is perfect for those who want to follow conversations in real-time via many channels, at a glance. It is also useful for those who want to schedule tweets to provide around the clock coverage even when unmanned. Now that it paid-for is less suited to smaller organisations with tight budgets.
Read full review
Pros
Buffer
  • I can plan and publish content on social channels.
  • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
  • It has a special price; it is pretty affordable.
  • It has the possibility of integrating with other tools to improve its functions.
Read full review
Traject
  • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
  • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
  • Colored visualizations of stats make it easy to notice when campaigns are taking off
Read full review
X Corp (formerly Twitter)
  • TweetDeck is the best platform to schedule tweets - it is far better than the website itself. The process is remarkably easy and scheduling a day's worth of tweets takes no more than 10 minutes.
  • Tracking news is very easy on TweetDeck due to being able to create multiple columns each focusing on a different subject. Columns can be created using handles, searches, hashtags, and trends, and this makes TweetDeck a great platform as a news editor.
Read full review
Cons
Buffer
  • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
  • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
Read full review
Traject
  • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
  • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
  • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
Read full review
X Corp (formerly Twitter)
  • TweetDeck has an editing feature for scheduled posts only if there is no image attached. When a post with an image needs editing, users must instead delete the entire post and reschedule it with the edits needed.
  • TweetDeck has a real-time display, however users often need to refresh the window manually to get scheduled posts to appear in the appropriate column.
  • TweetDeck users can scroll side to side to view all off the types of columns selected. This functionality often leads to traveling back to a previous page unintentionally.
Read full review
Likelihood to Renew
Buffer
I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
Read full review
Traject
It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
Read full review
X Corp (formerly Twitter)
As I previously mentioned, if TweetDeck were to increase some features and integrations, cleaned up its interface, and developed a tool to measure ROI, it would remain competitive with HootSuite and Hubspot. Altogether, it is an effective tool for the job of scheduling and monitoring your impact on Twitter, it falls behind other competitors that offer a more robust solution.
Read full review
Usability
Buffer
We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
Read full review
Traject
I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
Read full review
X Corp (formerly Twitter)
It's a pretty easy tool to use I find a few of the columns to be a bit repetitive. If you are managing more than one account you'll start to find yourself having easily 10 plus columns all tracking all different information which creates nice track lanes to keep all that relative information in one column or "view". With the amount of data that is pushed out, if you are following a large number of accounts, it's extremely easy to lose valuable posts in your feeds. As you begin building out your columns they get the point where you only look at one or two and the rest seem to be lost. Overall, this a free tool and there are other social monitoring tools that are out there but are in the multiple thousands of dollar range
Read full review
Reliability and Availability
Buffer
Buffer is always on hand and very reliable, their software suite rarely has outages
Read full review
Traject
No answers on this topic
X Corp (formerly Twitter)
TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.
Read full review
Performance
Buffer
Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
Read full review
Traject
No answers on this topic
X Corp (formerly Twitter)
Besides posting multiple times when stuck in a loop not other real issues.
Read full review
Support Rating
Buffer
  1. It really helped to my business to grow online.
  2. I was able to take actions mindfully as the analytics are damn good.
  3. Also used for managing clients social media accounts and it proved to be a best resource.
  4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
  5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
Read full review
Traject
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Read full review
X Corp (formerly Twitter)
I've never had to contact customer support. Tweetdeck has always worked like a charm for me. And, if I have had a problem, I've simply deleted the column, then recreated it and it worked again. While it's not without its glitches every once in a great while, it's worked like a charm.
Read full review
Implementation Rating
Buffer
We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
Read full review
Traject
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Read full review
X Corp (formerly Twitter)
Easy download and launch of application.
Read full review
Alternatives Considered
Buffer
I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
Read full review
Traject
The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
Read full review
X Corp (formerly Twitter)
Several years ago I used the Hootsuite Free service. I found Tweetdeck to be preferable because of its user interface, and greater functionality. Moreover, I recall Hootsuite bombarding me with emails that were just irrelevant. TweetDeck just does what it does, without hassle. Its UI and functionality for multiple accounts seems to be the best I've tried.
Read full review
Scalability
Buffer
Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
Read full review
Traject
No answers on this topic
X Corp (formerly Twitter)
No answers on this topic
Return on Investment
Buffer
  • It has saved money by allowing us to automate our social using one person
  • It allows us to connect one channel at a time instead of wasting money on larger account management tools
  • We are making money, because it has already delivered several clients
Read full review
Traject
  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Read full review
X Corp (formerly Twitter)
  • Positive: User-friendly and therefore easy to teach new members.
  • Positive: Easy team management (when there are multiple users/managers for one channel).
  • Positive impact on well being - You can take a break from social media and go on holiday even when you are working as a social media manager.
Read full review
ScreenShots

Buffer Screenshots

Screenshot of The Buffer dashboardScreenshot of Customizable posting scheduleScreenshot of Tailored PostsScreenshot of List or calendar view of scheduled postsScreenshot of Browser extensionScreenshot of Social media analytics