Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Checkr
Score 8.9 out of 10
N/A
Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.
$29.99
per check
HireRight
Score 8.2 out of 10
N/A
HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A
SurePayroll
Score 2.3 out of 10
N/A
SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.N/A
Pricing
CheckrHireRightSurePayroll
Editions & Modules
Basic+
$29.99
per check
Essential
$54.99
per check
Professional
$79.99
per check
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CheckrHireRightSurePayroll
Free Trial
NoNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CheckrHireRightSurePayroll
Considered Multiple Products
Checkr
Chose Checkr
The UI was very clean.Its simple and easy to use. I have used a different tool previously but Checkr was faster than the previous tool.

The customer support team is also reliable and very quick to respond.
Chose Checkr
Checkr integrated with our HRIS platform and automated the process for us.
HireRight
Chose HireRight
HireRight is easier to use and had faster results. I have also had less issues on the candidate side when it comes to them completing the electronic release form or disputing an adverse action decision.
Chose HireRight
Because of the integration option, it is easy to setup compared to its alternative. The hiring process is very easy and it keeps the records of every employee safely. It provides scalability and flexibility so cost can be reduced and the number of customization options provided …
SurePayroll

No answer on this topic

Features
CheckrHireRightSurePayroll
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Checkr
-
Ratings
HireRight
-
Ratings
SurePayroll
1.4
16 Ratings
142% below category average
Pay calculation00 Ratings00 Ratings2.616 Ratings
Support for external payroll vendors00 Ratings00 Ratings1.012 Ratings
Off-cycle/On-Demand payment00 Ratings00 Ratings1.09 Ratings
Benefit plan administration00 Ratings00 Ratings1.27 Ratings
Direct deposit files00 Ratings00 Ratings1.213 Ratings
Salary revision and increment management00 Ratings00 Ratings1.212 Ratings
Reimbursement management00 Ratings00 Ratings1.210 Ratings
Best Alternatives
CheckrHireRightSurePayroll
Small Businesses
Arcoro HR
Arcoro HR
Score 8.3 out of 10
Arcoro HR
Arcoro HR
Score 8.3 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Paycom
Paycom
Score 8.5 out of 10
Paycom
Paycom
Score 8.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises

No answers on this topic

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
CheckrHireRightSurePayroll
Likelihood to Recommend
8.0
(22 ratings)
8.3
(32 ratings)
1.0
(27 ratings)
Likelihood to Renew
8.0
(1 ratings)
9.1
(2 ratings)
9.0
(1 ratings)
Usability
8.4
(4 ratings)
8.0
(1 ratings)
1.0
(3 ratings)
Support Rating
10.0
(2 ratings)
8.8
(7 ratings)
9.2
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
CheckrHireRightSurePayroll
Likelihood to Recommend
Checkr
I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.
Read full review
HireRight, LLC
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
Read full review
Paychex, Inc.
We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
Read full review
Pros
Checkr
  • The ETA calculation to predict when screening will complete for each background check report is good
  • The SSO is a huge plus point and helps us to seamlessly login
  • the chrome extension comes in super handy to add and update information
  • the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
Read full review
HireRight, LLC
  • Customer service is very useful and we get a swift response from them.
  • It is integrated with our workflow so its easy to set up.
  • It creates a record of each employee in the system which makes it simple to store data safely.
Read full review
Paychex, Inc.
  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
Read full review
Cons
Checkr
  • It can be difficult to get support when you do have an issue.
  • Account manager is not as attentive as we would like.
Read full review
HireRight, LLC
  • Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
  • Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
  • Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
Read full review
Paychex, Inc.
  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
Read full review
Likelihood to Renew
Checkr
There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability
Read full review
HireRight, LLC
There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
Read full review
Paychex, Inc.
Very likely, easy to use, support system in place.
Read full review
Usability
Checkr
It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
Read full review
HireRight, LLC
Always room for improvement that could make the platform a lot more user friendly and easier to navigate
Read full review
Paychex, Inc.
It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
Read full review
Support Rating
Checkr
Quick responses from our account manager and from the client support team. We are often responded to within the hour if not, then less than 24 hours.
Read full review
HireRight, LLC
I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
Read full review
Paychex, Inc.
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
Read full review
Online Training
Checkr
No answers on this topic
HireRight, LLC
No answers on this topic
Paychex, Inc.
They were awesome. They knew the system very well and could help me very much.
Read full review
Implementation Rating
Checkr
No answers on this topic
HireRight, LLC
No answers on this topic
Paychex, Inc.
No, I can't think of any.
Read full review
Alternatives Considered
Checkr
We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.
Read full review
HireRight, LLC
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
Read full review
Paychex, Inc.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
Read full review
Contract Terms and Pricing Model
Checkr
No answers on this topic
HireRight, LLC
No answers on this topic
Paychex, Inc.
In retrospect, I wouldn't change anything.
Read full review
Professional Services
Checkr
No answers on this topic
HireRight, LLC
No answers on this topic
Paychex, Inc.
We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
Read full review
Return on Investment
Checkr
  • It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
  • Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.
Read full review
HireRight, LLC
  • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
Read full review
Paychex, Inc.
  • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
  • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
Read full review
ScreenShots