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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    LogMeIn Central

    Score6 out of 10
    N/ALogMeIn Central is a cloud-based remote monitoring and management (RMM) platform for IT teams and managed service providers. The solution provides remote access, endpoint monitoring, patch management, task automation, scripting, and reporting from a single console. It supports Windows and Mac environments and includes antivirus management powered by Bitdefender.N/A
    Pricing
    Chrome Remote DesktopLogMeIn Central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopLogMeIn Central
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopLogMeIn Central
    Considered Both Products
    Google
    Chose Chrome Remote Desktop
    We selected Chrome Remote Desktop because it was a free alternative that gives us the functionalities that we need.
    Incentivized
    GoTo formerly LogMeIn
    Chose LogMeIn Central
    LogMeIn Central was one of the only ones that had a fantastic dashboard where I could see everything in one place, and then group them by department. Plus I didn't have to have a server on my end to house all of this data and manage the connections. Compared to Citrix XenApp it …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    95%
    Would buy again
    35 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    86%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    95%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    97%
    Lived up to sales and marketing promises
    29 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    34 Answers
    Features
    Chrome Remote DesktopLogMeIn Central
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and LogMeIn Central
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    LogMeIn Central
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Best Alternatives
    Chrome Remote DesktopLogMeIn Central
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    N-able Take Control
    Score7.2 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopLogMeIn Central
    Likelihood to Recommend
    9.5
    (21 ratings)
    8.2
    (97 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    9.1
    (4 ratings)
    Usability
    8.9
    (7 ratings)
    9.6
    (85 ratings)
    Availability
    -
    (0 ratings)
    9.6
    (83 ratings)
    Support Rating
    3.8
    (7 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (3 ratings)
    User Testimonials
    Chrome Remote DesktopLogMeIn Central
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
    • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
    • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • It could pull up the user's login in addition to the hostname
    • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
    • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
    Incentivized
    Read full review
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
    Incentivized
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
    Incentivized
    Read full review
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I was not involved in the implementation of the product.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
    • Its compliant with many security policies. Hence boost security for our clients and end users.
    • The downtime was very low, hence making it more reliable and top-notch.
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.