TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Pricing
    Chrome Remote DesktopGoTo Meeting
    Editions & Modules
    No answers on this topic
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    Offerings
    Pricing Offerings
    Chrome Remote DesktopGoTo Meeting
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing available by monthly or annual subscription, with discounts for annual commitments.
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopGoTo Meeting
    Considered Both Products
    Google
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    84%
    Would buy again
    260 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    92%
    Delivers good value for the price
    239 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    90%
    Happy with the feature set
    277 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    94%
    Lived up to sales and marketing promises
    185 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    97%
    Implementation went as expected
    222 Answers
    Features
    Chrome Remote DesktopGoTo Meeting
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and GoTo Meeting
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    GoTo Meeting
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Chrome Remote Desktop and GoTo Meeting
    Feature
    Chrome Remote Desktop
    -
    Ratings
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    High quality audio00 Ratings8.8406 Ratings
    High quality video00 Ratings8.7399 Ratings
    Low bandwidth requirements00 Ratings7.0374 Ratings
    Mobile support00 Ratings8.0321 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Chrome Remote Desktop and GoTo Meeting
    Feature
    Chrome Remote Desktop
    -
    Ratings
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Desktop sharing00 Ratings8.2397 Ratings
    Whiteboards00 Ratings8.1271 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Chrome Remote Desktop and GoTo Meeting
    Feature
    Chrome Remote Desktop
    -
    Ratings
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Calendar integration00 Ratings8.0354 Ratings
    Meeting initiation00 Ratings8.4385 Ratings
    Integrates with social media00 Ratings7.7197 Ratings
    Record meetings / events00 Ratings8.1361 Ratings
    Slideshows00 Ratings8.1311 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Chrome Remote Desktop and GoTo Meeting
    Feature
    Chrome Remote Desktop
    -
    Ratings
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Live chat00 Ratings8.3357 Ratings
    Audience polling00 Ratings8.1260 Ratings
    Q&A00 Ratings8.4284 Ratings
    Online Events Security
    Comparison of Online Events Security features of Chrome Remote Desktop and GoTo Meeting
    Feature
    Chrome Remote Desktop
    -
    Ratings
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    User authentication00 Ratings8.0329 Ratings
    Participant roles & permissions00 Ratings8.2353 Ratings
    Confidential attendee list00 Ratings8.2289 Ratings
    Best Alternatives
    Chrome Remote DesktopGoTo Meeting
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopGoTo Meeting
    Likelihood to Recommend
    9.5
    (21 ratings)
    8.3
    (441 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    7.5
    (51 ratings)
    Usability
    8.9
    (7 ratings)
    4.9
    (35 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    3.8
    (7 ratings)
    7.6
    (52 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    3.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Chrome Remote DesktopGoTo Meeting
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Performance
    Google
    No answers on this topic
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)