Emburse Chrome River vs. Webexpenses

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emburse Chrome River
Score 7.8 out of 10
N/A
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.N/A
Webexpenses
Score 8.7 out of 10
N/A
Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…
$54
per month (up to 15 users on the small business plan)
Pricing
Emburse Chrome RiverWebexpenses
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Emburse Chrome RiverWebexpenses
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$250 undefined
Additional DetailsWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.
More Pricing Information
Community Pulse
Emburse Chrome RiverWebexpenses
Features
Emburse Chrome RiverWebexpenses
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse Chrome River
8.5
4 Ratings
3% above category average
Webexpenses
8.4
160 Ratings
2% above category average
Employee Expense Reporting8.04 Ratings8.6160 Ratings
Corporate Card Reconciliation9.03 Ratings8.274 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Emburse Chrome River
7.9
4 Ratings
1% below category average
Webexpenses
8.5
150 Ratings
6% above category average
Customizable Approval Policies8.33 Ratings8.4112 Ratings
Financial Document Management7.02 Ratings8.037 Ratings
Payment Status Tracking6.04 Ratings8.8140 Ratings
Payment Audit Trail9.02 Ratings8.8114 Ratings
Duplicate Bill Detection8.33 Ratings8.438 Ratings
Advanced OCR8.52 Ratings7.825 Ratings
Electronic Funds Transfer8.01 Ratings8.883 Ratings
Best Alternatives
Emburse Chrome RiverWebexpenses
Small Businesses
Dext
Dext
Score 9.7 out of 10
Dext
Dext
Score 9.7 out of 10
Medium-sized Companies
Precoro
Precoro
Score 9.4 out of 10
Precoro
Precoro
Score 9.4 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.7 out of 10
Emburse Chrome River
Emburse Chrome River
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Emburse Chrome RiverWebexpenses
Likelihood to Recommend
7.7
(124 ratings)
8.6
(796 ratings)
Likelihood to Renew
9.8
(18 ratings)
9.2
(50 ratings)
Usability
8.0
(108 ratings)
8.6
(796 ratings)
Availability
10.0
(1 ratings)
9.7
(11 ratings)
Performance
9.0
(1 ratings)
9.8
(10 ratings)
Support Rating
9.0
(113 ratings)
8.4
(371 ratings)
In-Person Training
-
(0 ratings)
9.1
(5 ratings)
Online Training
9.0
(1 ratings)
9.6
(6 ratings)
Implementation Rating
9.8
(7 ratings)
8.2
(20 ratings)
Configurability
8.0
(1 ratings)
6.6
(9 ratings)
Ease of integration
6.0
(1 ratings)
7.3
(3 ratings)
Product Scalability
8.0
(1 ratings)
9.7
(11 ratings)
Vendor post-sale
10.0
(1 ratings)
8.7
(4 ratings)
Vendor pre-sale
10.0
(1 ratings)
9.1
(4 ratings)
User Testimonials
Emburse Chrome RiverWebexpenses
Likelihood to Recommend
Emburse
The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
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Webexpenses
Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.
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Pros
Emburse
  • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
  • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
  • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
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Webexpenses
  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
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Cons
Emburse
  • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
  • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
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Webexpenses
  • Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
  • Would be ideal to have an option to save full routes rather than just addresses maybe?
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Likelihood to Renew
Emburse
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
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Webexpenses
There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
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Usability
Emburse
I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
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Webexpenses
I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.
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Reliability and Availability
Emburse
The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
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Webexpenses
The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
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Performance
Emburse
System runs normal pretty much all the time. Does not slow any other systems down.
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Webexpenses
The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
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Support Rating
Emburse
This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
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Webexpenses
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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In-Person Training
Emburse
No answers on this topic
Webexpenses
All went well.
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Online Training
Emburse
The software is very user friendly, so the online training was easy to pickup for everyone.
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Webexpenses
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
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Implementation Rating
Emburse
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
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Webexpenses
As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
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Alternatives Considered
Emburse
It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
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Webexpenses
I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
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Scalability
Emburse
It's very easy software to design to your needs.
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Webexpenses
Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
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Return on Investment
Emburse
  • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
  • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
  • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
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Webexpenses
  • Easy integration with your existing finance / accounting software.
  • Lot of time is being saved in maintaining records and now going completely online.
  • Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.
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ScreenShots

Emburse Chrome River Screenshots

Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

Webexpenses Screenshots

Screenshot of the Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of mileage tracking with Webexpenses.Screenshot of a display of expense-related spend, reported and tracked with customisable reports.Screenshot of the mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.