Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…
Cisco AnyConnect has allowed me to connect to the network when I am not at the office. For example, in an international digital campaign, it was possible to access readily important files and work on other collaborative working spaces without any violation of security measures. I noticed that there was a slight lag whenever several members of the team logged in at the same time during the weekend.
My remote work often involves being in a remote session for at least an hour. It is excellent for these long sessions as it rarely disconnects while using the app. Other similar programs are expensive and often offer way more options than I need. This is a simple and easy to use app. I can also use it while out of the office and on the road.
Connection speed. Users have reported very little latency (and I have verified this myself administering a work server from home).
Support. The sales and technical support departments at Splashtop have been extremely helpful and very quick to respond to inquiries or requests. Samuel Frescas and Aaron Changeur both are excellent to work with and go above and beyond to assist.
Ease of setup. Installation consists of two pieces of software installed on applicable devices (device remoting from and device remoting to). Users are invited by email, create their own accounts, and can then be assigned to their individual laptop and desktop workstations. Setup for each user was able to be completed within the span of 15 minutes, from account creation to remoting into their workstation.
Account management. Admins have comprehensive control over users and endpoints. All aspects of this are configurable and straightforward.
It is perhaps the second most functional tool we have, it will definitely be renewed every year. Our network is stable, which ensures that there is less for our technicians to troubleshoot, which frees them up to ensure other parts of the company are maintained. This keeps our costs low and our downtime at a minimum.
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
It has many advantages and uses other than other common VPNs but it's very important to understand the problems and issues which till not solved yet. The major issue is there is no support system or no body is doing hypercare for clients or client organizations. Speed is good, but making a connection is worse, and nobody cares about it.
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
I have been using Cisco AnyConnect for past two years and thus I can say very firmly that I have never seen the outage from the Cisco AnyConnect services either It is VPN, System Scans or the Network Connectivity. Talking about the errors likewise major errors I have faced throughout my period of use.
I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
Absolutely no speed issues, and I see no evidence of slowdowns across any of the multiple platforms I use daily. It's operation is completely invisible most of the time, except where there is a loss of connection due to server issues or a loss of power. Everything loads quickly and accurately.
Because whenever I log the case with Cisco support, yes they have come back with valid technical data. So this is what has happened and we could fix it in this way. That support will detail what happened and how to get it overcome very quickly. That's what I like. The support level we get is really good for the product
Tickets lingered in the support queue. Our environment is complex and some solutions never work in it but inconsistency and long turn around time on seemingly simple support issues force our pursuit of alternative solutions. Our environment is atypical and should not be used as a litmus test for solutions however we found the support issues were more wide spread with other orgs voicing the same delays.
Our Managed Services vendor helped us with the implementation. When we initially setup our AnyConnect using MFA for remote connectivity, the setup was easy and straight forward and worked just fine. After a year, we decided to change to an "always on" feature and use machine and user based security certificates instead of MFA. We had to open a ticket with Cisco support and have their assistance getting this feature to work. Turned out they had a small bug in the code for that version of AnyConnect and it has since been corrected. We have had no issues with the upgrades since that time. The deployment of the software to the user machines was done with SCCM and was straight forward. The user machine upgrades are easy - when the user machine connects and sees a new version available, it upgrades itself! What could be easier?
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
Cisco is one of our core partners besides Microsoft and SAP. And so yes, we are utilizing very many projects from Cisco. I would mention the whole networking equipment, the routing equipment, the wireless LAN, and also when it comes to infrastructure to compute infrastructure, we are utilizing Cisco servers within our converged infrastructure Flex spot. So we have been running a flex bot from Cisco, NetApp, and VMware for 12 years, and we are still very satisfied with the product. We are looking forward to upgrading to the newest blades and fabric interconnect to continue this journey.
Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
Cisco AnyConnect has been a speedy, reliable, and efficient tool for the creation of your own VPN whatever location that you've brought your laptop. Customer support is consistently top-notch, coming up with quick fixes to whatever difficulties are thrown your way. I would not hesitate to reccommend Cisco AnyConnect to any business that needs connected employees throught the world.
It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time.
Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN.
Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds.
Allows my boss to facilitate workshops on Google Meet for her one client. She has two use 2 monitors for this and struggles setting up the slides and participants because she is older. So, it allows her to participate in these virtual workshops and make it easier for her to participate in.
Our team all work remotely, so I can access my boss's laptop to find files she may have on her computer and forgot to store on our shared database. Saving time and frustration for all.
I can access my boss's laptop to work on her computer (i.e. organize or delete files) and she doesn't even have to be there. She just leaves her computer on/open, and I can access whenever I choose without having to schedule with her or have her sitting there. She can do other activities, and we don't have to abide by each other's time constraints/schedules.
