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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix DaaS

    Score8.7 out of 10
    N/ACitrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

    $375

    Rubrik

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A
    Pricing
    Citrix DaaSRubrik
    Editions & Modules
    Virtual Apps
    $375
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix DaaSRubrik
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix DaaSRubrik
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Rubrik, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    99%
    Would buy again
    99 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    93 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    99%
    Happy with the feature set
    99 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    97%
    Lived up to sales and marketing promises
    86 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    94%
    Implementation went as expected
    88 Answers
    Features
    Citrix DaaSRubrik
    Data Center Backup
    Comparison of Data Center Backup features of Citrix DaaS and Rubrik
    Feature
    Citrix DaaS
    -
    Ratings
    Rubrik
    8.7
    142 Ratings
    1% above category average
    Universal recovery00 Ratings8.7127 Ratings
    Instant recovery00 Ratings8.8136 Ratings
    Recovery verification00 Ratings8.8125 Ratings
    Business application protection00 Ratings8.1125 Ratings
    Multiple backup destinations00 Ratings8.0134 Ratings
    Incremental backup identification00 Ratings8.4131 Ratings
    Backup to the cloud00 Ratings8.9129 Ratings
    Deduplication and file compression00 Ratings6.7137 Ratings
    Snapshots00 Ratings8.9141 Ratings
    Flexible deployment00 Ratings8.1130 Ratings
    Management dashboard00 Ratings9.9142 Ratings
    Platform support00 Ratings9.0139 Ratings
    Retention options00 Ratings9.8142 Ratings
    Encryption00 Ratings9.9132 Ratings
    Best Alternatives
    Citrix DaaSRubrik
    Small Businesses
    VMware Fusion
    Score7.4 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    VMware Fusion
    Score7.4 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix DaaSRubrik
    Likelihood to Recommend
    8.0
    (55 ratings)
    8.5
    (142 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    9.0
    (17 ratings)
    Usability
    9.0
    (7 ratings)
    8.3
    (26 ratings)
    Availability
    8.4
    (2 ratings)
    7.7
    (5 ratings)
    Performance
    7.4
    (4 ratings)
    8.2
    (6 ratings)
    Support Rating
    7.9
    (8 ratings)
    9.0
    (23 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    8.3
    (2 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    9.1
    (9 ratings)
    Configurability
    8.4
    (2 ratings)
    6.1
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.5
    (8 ratings)
    Ease of integration
    2.4
    (4 ratings)
    8.9
    (6 ratings)
    Product Scalability
    9.2
    (2 ratings)
    8.2
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    5.2
    (2 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    8.8
    (6 ratings)
    User Testimonials
    Citrix DaaSRubrik
    Likelihood to Recommend
    Cloud Software Group
    DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
    Incentivized
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    Rubrik, Inc
    Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
    Incentivized
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    Pros
    Cloud Software Group
    • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
    • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
    • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
    • Easy to maintain and expand environments to fit business needs.
    Incentivized
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    Rubrik, Inc
    • It just works right out of the box. No customizations were needed to start using.
    • It protects several types of databases such as IBM DB2 that are not protected by competing products.
    • The Rubrik Support team is very knowledgeable and responsive to our issues.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • A single console to manage the environment.
    • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
    • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
    Incentivized
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    Rubrik, Inc
    • Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
    Incentivized
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    Likelihood to Renew
    Cloud Software Group
    Because it has been a mainstay of our business for many years.
    Incentivized
    Read full review
    Rubrik, Inc
    The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
    Read full review
    Usability
    Cloud Software Group
    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Incentivized
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    Rubrik, Inc
    The support is top notch both tech and sales team, the tools are simple
    to use and yet still is feature rich. Security is top of the list, the
    product is sold and reliable, easy to configure and intuitive to use.
    Read full review
    Reliability and Availability
    Cloud Software Group
    Xendesktop did a great job with HA of all the components.
    Incentivized
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    Rubrik, Inc
    Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
    Incentivized
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    Performance
    Cloud Software Group
    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Incentivized
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    Rubrik, Inc
    Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
    Read full review
    Support Rating
    Cloud Software Group
    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
    Incentivized
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    Rubrik, Inc
    Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
    Incentivized
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    In-Person Training
    Cloud Software Group
    I was self trained
    Incentivized
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    Rubrik, Inc
    Very easy to take in and pass on.
    Incentivized
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    Online Training
    Cloud Software Group
    Easy to understand and learn at my own pace
    Incentivized
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    Rubrik, Inc
    Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
    Incentivized
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    Implementation Rating
    Cloud Software Group
    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Incentivized
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    Rubrik, Inc
    From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
    Incentivized
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    Rubrik, Inc
    Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
    The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
    Incentivized
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    Contract Terms and Pricing Model
    Cloud Software Group
    No answers on this topic
    Rubrik, Inc
    We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
    Incentivized
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    Scalability
    Cloud Software Group
    Easily scalable
    Incentivized
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    Rubrik, Inc
    Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
    Incentivized
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    Return on Investment
    Cloud Software Group
    • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
    • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
    • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
    • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
    Incentivized
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    Rubrik, Inc
    • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
    • Rubrik has made management of backups a non-issue.
    • Recovery of systems and files takes seconds or minutes.
    • We have a better strategy against ransomware.
    Incentivized
    Read full review
    ScreenShots

    Rubrik Screenshots

    Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain