Clari vs Gong.io

• Allows for more efficient funnel management - quick ability to update sales funnels in real time.
• Provides transparency for leadership to see what is happening with the deals in real time.
• Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.

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• Insights into speaking patterns. Being able to see if you need to be more patient or ask more questions is necessary for our sales department.
• Capturing different topics of conversation. No one wants to have to listen to a 45 minute meeting just to find the snippet of conversation wherein a particular topic came up for just a few moments.
• Being able to then clip a recording in order to send only the pertinent information to either the client or internally.
• The ability to organize by team so that only the proper people are able to view their analytics at any given time. It allows for specialized improvements and more exact analytics for each department.

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• Limited functionality. Really the only use case for me is forecasting and deal reviews.
• Allow all managers to edit reps stages and numbers with a notification.
• Does not require manual commit numbers to be confirmed. Should auto-commit the previous week's number if no change is needed.

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• The transcribing can use a bit of work. I understand it's not easy to do, but occasionally there are paragraphs at a time that make little to no sense, unless you were on the call / in the meeting.
• The video is often a bit grainy. Typically this isn't an issue if you understand the context of what's taking place on the call, but if you're attempting to read anything that's not size 28 font on a PowerPoint slide, then good luck.
• The recordings typically reflect all of the individual lines that are dialed into the calls, but they do not differentiate between multiple people on the same line. Better voice recognition could likely identify how many folks are actually participating in the meeting, making it a bit easier to sift through the recordings for the bits of information that you're looking for from a particular individual.

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• Clari has helped some of our managers become more accurate in their predictions as well as help them assess quickly how business is flowing. This helps us focus on the deals that are critical and take action. They feel more productive and in control of their pipeline.

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• Made the sales and sales engineering teams much better and providing feedback to each other. We have been able to suggest next steps to each other that help us build business cases and close more deals.
• Reducing repetitive demos when not all stakeholders can attend by sharing the demo recording with the customer.

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