Clari vs. Gong

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clari
Score 8.8 out of 10
N/A
Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A
Gong
Score 9.1 out of 10
N/A
Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A
Pricing
ClariGong
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClariGong
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClariGong
Considered Both Products
Clari
Chose Clari
I have not used other forecasting tools other than the built-in functions in Salesforce, Gong, and Outreach. I think that the benefit of Clari against these other tools that almost any Sales organization has is that their whole focus is on forecasting and visibility into your …
Chose Clari
The integration with Salesforce gave it an added advantage since we have SF as the CRM, it very well integrates with Clari and all the manual tasks gets eliminated .

Great User Interface
Gong
Chose Gong
I've used Clari at a previous organization, and Gong.io has a better UI and seems to capture more call performance metrics that help reps improve.
Chose Gong
pretty high, SFDC too slow, Outreach way better than Salesloft, Clari is for managers as a rep i keep track of that in my own notes. Gong is a platform build for sellers and managers to help progress deals where as the others feel like tools meant to help predict a business not …
Chose Gong
I've only used Gong. Nothing else really compares.

We use Clari alongside Gong. Clari is better for Forecasting, but we used Gong for the conversation analytics.
Chose Gong
Manager using for forecasting with Clari instead of Gong
Chose Gong
We used Clari for forecasting previously and Gong has very similar functionalities. I have never used another call recording software.
Chose Gong
Getting active consent from the customers when being recorded
Chose Gong
Gong is a lot more in depth and has a much more data rich approach to the sales cycle than Groove. While groove is good at keeping your communication in line and on time, Gong really dominates when it comes to searching recorded calls and finding the key topics/exchanges you …
Chose Gong
CoPilot is good software, and the prices were relatively equal between the two. Gong's representative was more hands on in making us feel comfortable switching software and changing our infrastructure to accommodate. It was this care and handholding that put us over the edge. …
Chose Gong
Gong is much better than the tools I have used before simply because of a better UI, easy-to-use system and it has the whole package any sales professional might need. You can't build an outreach into Gong, which I think could be a great idea for the Gong team but the things …
Chose Gong
Gong's thought leadership, performance, intuitiveness, advanced conversation intelligence, and all-encompassing solution has helped me greatly and I wouldn't trade it for anything else.
Chose Gong
I think gong's main advantage is the multiple use cases and how it helps so many different user groups.

If Gong had a strong sequencing tool then I could see me using that over Outreach but for now I need to use a separate tool for prospecting efforts.
Chose Gong
The UI is better for Gong.io. The ability to search recordings is better for Gong and the overall accuracy of Gong.io is better.
Chose Gong
Gong.io doesn't do as many things as its competitors, but what it does, it does really well. Gong.io is better at what it does than any other competitor. A tool like Salesloft can replace both Gong.io and Outreach, but its call recording is nowhere near as strong as Gong.io …
Features
ClariGong
Sales Forecasting Features
Comparison of Sales Forecasting Features features of Product A and Product B
Clari
9.9
1 Ratings
14% above category average
Gong
-
Ratings
Quick Dashboard/Forecast10.01 Ratings00 Ratings
Sales Visuals10.01 Ratings00 Ratings
Sales Forecast Templates9.01 Ratings00 Ratings
Sales Forecasting Factors10.01 Ratings00 Ratings
Sales Forecast Review10.01 Ratings00 Ratings
Sales Forecasting Management10.01 Ratings00 Ratings
Custom Forecast Models10.01 Ratings00 Ratings
Record of Previous Sales Forecasts10.01 Ratings00 Ratings
Sales Forecast Collaboration:10.01 Ratings00 Ratings
CRM Data Import10.01 Ratings00 Ratings
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Clari
-
Ratings
Gong
8.7
137 Ratings
9% above category average
Speech-to-Text Transcription00 Ratings8.7134 Ratings
Keyword Detection00 Ratings8.8134 Ratings
Sentiment Analysis00 Ratings7.8117 Ratings
Speaker Diarization00 Ratings8.8128 Ratings
Call Recording Playback00 Ratings9.5136 Ratings
Call Summarization00 Ratings8.7135 Ratings
Conversion Metrics00 Ratings8.4122 Ratings
Keyword Search & Retrieval00 Ratings8.9132 Ratings
Call Tagging00 Ratings8.8123 Ratings
Integration with CRM Systems00 Ratings8.2115 Ratings
Best Alternatives
ClariGong
Small Businesses
Salesforce Sales Cloud
Salesforce Sales Cloud
Score 8.7 out of 10
Clari Copilot
Clari Copilot
Score 9.0 out of 10
Medium-sized Companies
Prophix
Prophix
Score 8.8 out of 10
Clari
Clari
Score 8.8 out of 10
Enterprises
Prophix
Prophix
Score 8.8 out of 10
Clari
Clari
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClariGong
Likelihood to Recommend
9.4
(28 ratings)
9.1
(576 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.3
(12 ratings)
Usability
10.0
(5 ratings)
8.9
(344 ratings)
Availability
-
(0 ratings)
6.4
(2 ratings)
Performance
-
(0 ratings)
7.3
(2 ratings)
Support Rating
10.0
(5 ratings)
8.4
(100 ratings)
Implementation Rating
9.9
(2 ratings)
5.2
(6 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
8.2
(2 ratings)
Professional Services
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
ClariGong
Likelihood to Recommend
Clari
Clari is specifically well suited for sales reps, every week, every day to help organize their pipeline. Additionally Clari is very well suited for Sales Leaders to understand the entire sales organization picture in terms of expected company sales/revenue I can't think of situations where Clari is less appropriate, but not the entire company needs access and you do not want to waste license counts on that
Read full review
Gong.io
Gong is great for situations where a new hire has just joined and the manager wants to check on the calls to provide feedback as they onboard. It's also great if there are some super-star sales reps, and the team wants to learn more about how to structure their conversation, the insights from Gong would be helpful. However, this isn't great for tracking more personal discussions at times.
Read full review
Pros
Clari
  • Sales pipeline management: Clari provides real-time visibility into the sales pipeline, enabling sales teams to track the progress of deals and make informed decisions.
  • Revenue forecasting: The platform integrates with existing sales and marketing tools, giving organizations a comprehensive view of their sales pipeline and enabling accurate revenue forecasting.
  • Advanced analytics: Clari uses machine learning and advanced analytics to provide actionable insights into sales performance and help organizations make informed decisions about their sales strategy.
Read full review
Gong.io
  • Conversation insights:
  • Ability to save snippets of conversations to come back to rather than watch the full call again.
  • Share calls and snippets of conversations to colleagues:
  • Categories conversations and snippets into folders so you can go back and review a bank of examples quickly. This has been particularly helpful when examining the types of language our prospects use, allowing us to go back and improve our marketing copy.
Read full review
Cons
Clari
  • Integrating SFDC activity for opportunity health reporting was missing
  • Very expensive - somewhat hard to justify the cost vs. the value received, and the expense would increase as the organization increased in size.
  • End to End Revenue forecasting - it would be great if Clari could forecast potential revenue 3 - 4 quarters out based on current top of funnel activity. Clari is really strong for in-quarter forecasting, but not future looking.
Read full review
Gong.io
  • Sometimes the transcriber gets the words wrong from the call but more often than not it is funny rather than offensive. I appreciate there are limitations to what it can pick up
  • On rare occasions Gong may accidentally attribute the next action to the wrong person but this doesn't happen very often
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Likelihood to Renew
Clari
Clari is modern, and easy to use, plus visually things look good, and everything just makes sense when using Clari
Read full review
Gong.io
We love Gong and our customers like it too. We can bring additional value by being to provide a dialogue of all our customer conversations.
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Usability
Clari
Clari is very good when it comes to usability as I'm accessing it on daily basis as long as I'm on my Notebook, it helps a lot having visibility on my business status and progress on achievement. I can estimate my weekly, monthly, and yearly opportunities closure and revenue. I have some saved views which are so useful to get what I want to see.
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Gong.io
I feel like the platform overall has nearly perfected what it is trying to do. As a call library and analytics analyzer it does this so well. The UI is simple enough and it is not too hard to learn all the features. I would say the only major complaint about usability is it can sometimes be a bit lagging on startup or slow to analyze some calls.
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Support Rating
Clari
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
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Gong.io
I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt
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Implementation Rating
Clari
The Clari professional services team was great and kept us on our timeline. No complaints. Nothing amazing to report.
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Gong.io
This is nothing something I'm able to answer
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Alternatives Considered
Clari
Clari was selected due to the flawless integration with Salesforce, updates are made in real time. Being able to monitor everything at a scalable level has also been critical for our team. For example, we have different views established that show the rep level, manager level, director, customer segment. This eliminates unnecessary forecast/pipeline meetings
Read full review
Gong.io
Our reps preferred Gong; they were more familiar with it and found it easier to use. Gong was more expensive by far, and there were many more affordable options on the market, but at the time, we also considered switching costs and decided to stay with Gong. The mobile app was also a factor in this decision.
Read full review
Contract Terms and Pricing Model
Clari
No answers on this topic
Gong.io
I was not involved with the process
Read full review
Professional Services
Clari
No answers on this topic
Gong.io
I was not involved with the process
Read full review
Return on Investment
Clari
  • We have significantly decreased the number of overdue deals in our funnel.
  • We stay on top of deals within the pipeline much better now, since there is more transparency and accountability. This has sped up our sales cycle and our funnel is much more clean.
Read full review
Gong.io
  • Positive - allowed to review calls and find key points to focus on. Save time instead of having to review notes
  • Positive - allowed to share recordings and notifying when the call has been reviewed. This means you can follow up in a timely matter
  • Positive - Allows for managers to provide feedback
Read full review
ScreenShots

Gong Screenshots

Screenshot of Coach reps into sales superstars. Replicate what works by turning objective, data-based guidance into coachable moments for managers, peer-to-peer coaching, and self-driven improvements — without any drama.Screenshot of Find the truth in your pipeline. There are risks hiding in your pipeline, deals, and customer interactions. Get true visibility from contact to close so you can address them and call the right forecast every time.Screenshot of Bet big. And win. Gong’s early insights into what’s working — and what's not — gives your team the confidence to take big-bet initiatives to market successfully.