What users are saying about
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Top Rated
40 Ratings
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Top Rated
2090 Ratings

ClickMeeting

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Top Rated
40 Ratings
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Score 7.6 out of 100

TeamViewer

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Top Rated
2090 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    8.3

    ClickMeeting

    83%

    TeamViewer

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 4/4 features

    High quality audio

    9.0
    90%
    22 Ratings
    N/A
    0 Ratings

    High quality video

    8.6
    86%
    22 Ratings
    N/A
    0 Ratings

    Low bandwidth requirements

    7.5
    75%
    20 Ratings
    N/A
    0 Ratings

    Mobile support

    8.3
    83%
    19 Ratings
    N/A
    0 Ratings

    Screen Sharing

    8.3

    ClickMeeting

    83%

    TeamViewer

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 2/2 features

    Desktop sharing

    8.4
    84%
    22 Ratings
    N/A
    0 Ratings

    Whiteboards

    8.2
    82%
    20 Ratings
    N/A
    0 Ratings

    Online Meetings / Events

    8.4

    ClickMeeting

    84%

    TeamViewer

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 5/5 features

    Calendar integration

    8.4
    84%
    20 Ratings
    N/A
    0 Ratings

    Meeting initiation

    8.4
    84%
    22 Ratings
    N/A
    0 Ratings

    Integrates with social media

    8.6
    86%
    16 Ratings
    N/A
    0 Ratings

    Record meetings / events

    8.2
    82%
    23 Ratings
    N/A
    0 Ratings

    Slideshows

    8.4
    84%
    20 Ratings
    N/A
    0 Ratings

    Online Events Collaboration

    8.9

    ClickMeeting

    89%

    TeamViewer

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 3/3 features

    Live chat

    8.8
    88%
    21 Ratings
    N/A
    0 Ratings

    Audience polling

    9.0
    90%
    18 Ratings
    N/A
    0 Ratings

    Q&A

    8.9
    89%
    17 Ratings
    N/A
    0 Ratings

    Online Events Security

    8.3

    ClickMeeting

    83%

    TeamViewer

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 3/3 features

    User authentication

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Participant roles & permissions

    7.7
    77%
    21 Ratings
    N/A
    0 Ratings

    Confidential attendee list

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Remote Administration

    ClickMeeting

    Feature Set Not Supported
    N/A
    8.2

    TeamViewer

    82%
    TeamViewer ranks higher in 14/14 features

    Screen sharing

    N/A
    0 Ratings
    9.1
    91%
    280 Ratings

    File transfer

    N/A
    0 Ratings
    8.2
    82%
    265 Ratings

    Instant message

    N/A
    0 Ratings
    7.8
    78%
    245 Ratings

    Secure remote access with Smart Card authentication

    N/A
    0 Ratings
    8.2
    82%
    71 Ratings

    Access to sleeping/powered-off computers

    N/A
    0 Ratings
    7.3
    73%
    183 Ratings

    Over-the-Internet remote session

    N/A
    0 Ratings
    8.9
    89%
    276 Ratings

    Initiate remote control from mobile

    N/A
    0 Ratings
    8.1
    81%
    225 Ratings

    Remote management of servers & workstations

    N/A
    0 Ratings
    8.4
    84%
    235 Ratings

    Remote Active Directory® management

    N/A
    0 Ratings
    8.4
    84%
    80 Ratings

    Centralized management dashboard

    N/A
    0 Ratings
    7.8
    78%
    177 Ratings

    Session record

    N/A
    0 Ratings
    8.0
    80%
    174 Ratings

    Annotations

    N/A
    0 Ratings
    8.4
    84%
    90 Ratings

    Monitoring and Alerts

    N/A
    0 Ratings
    8.1
    81%
    102 Ratings

    Multi-platform remote control

    N/A
    0 Ratings
    8.4
    84%
    217 Ratings

    Attribute Ratings

    • TeamViewer is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    7.3

    ClickMeeting

    73%
    23 Ratings
    8.3

    TeamViewer

    83%
    322 Ratings

    Likelihood to Renew

    ClickMeeting

    N/A
    0 Ratings
    8.6

    TeamViewer

    86%
    52 Ratings

    Usability

    8.4

    ClickMeeting

    84%
    12 Ratings
    8.8

    TeamViewer

    88%
    31 Ratings

    Availability

    ClickMeeting

    N/A
    0 Ratings
    9.0

    TeamViewer

    90%
    5 Ratings

    Performance

    ClickMeeting

    N/A
    0 Ratings
    9.0

    TeamViewer

    90%
    5 Ratings

    Support Rating

    7.6

    ClickMeeting

    76%
    12 Ratings
    7.7

    TeamViewer

    77%
    63 Ratings

    In-Person Training

    ClickMeeting

    N/A
    0 Ratings
    5.0

    TeamViewer

    50%
    1 Rating

    Online Training

    ClickMeeting

    N/A
    0 Ratings
    6.0

    TeamViewer

    60%
    3 Ratings

    Implementation Rating

    ClickMeeting

    N/A
    0 Ratings
    10.0

    TeamViewer

    100%
    13 Ratings

    Product Scalability

    ClickMeeting

    N/A
    0 Ratings
    9.0

    TeamViewer

    90%
    3 Ratings

    Likelihood to Recommend

    ClickMeeting

    Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
    Shane Skwarek | TrustRadius Reviewer

    TeamViewer

    TeamViewer is great at setting up and tracking the inventory of systems with which you control. The blank screen option is nice for when you need to connect to a device after hours and do not want to startle the crew that might be working around the space. Recording every session would be helpful to track inappropriate use of the tool.
    Anonymous | TrustRadius Reviewer

    Pros

    ClickMeeting

    • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
    • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
    • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
    Anonymous | TrustRadius Reviewer

    TeamViewer

    • Teamviewer has the ability to set up a Quick Support option so that you do not need to permanently install anything on a user's computer. The user clicks the link you send them and a temp program is installed to help with access.
    • TeamViewer's list of options, once in a session, is the best I have seen. The automatic ability to reconnect when you reboot a user's PC is particularly helpful.
    • Teamviewer easily supports multiple monitors so if on with someone that has 3 monitors you can easily click through each view.
    • Since the application has matured over the years, it has great support both from the publisher and general internet support.
    Anonymous | TrustRadius Reviewer

    Cons

    ClickMeeting

    • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
    • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
    • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
    Anonymous | TrustRadius Reviewer

    TeamViewer

    • I would like to see the feature when you connect to the computer remotely if you could blackout the screen so local users can't see what's going on improved as it doesn't work all the time.
    • After completing a connection there is a pop-up that appears to leave a note, should have the option to turn that off.
    • Integration with Malwarebytes doesn't work very well at first as I had to reach out to support a couple of times before the license was activated.
    Jose Rodriguez | TrustRadius Reviewer

    Pricing Details

    ClickMeeting

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $25 per month

    ClickMeeting Editions & Modules

    Edition
    Enterprise$1651
    Live 25$252
    Live 50$353
    Live 100$604
    Live 200$1195
    Live 500$1396
    Live 1000$2397
    Automated 1000$2797
    Automated 500$1798
    Automated 200$1459
    Automated 100$7510
    Automated 50$4511
    Automated 25$4012
    1. 500 - 5000
    2. up to 25 attendees
    3. up to 50 attendees
    4. up to 100 attendees
    5. up to 200 attendees
    6. up to 500 attendees
    7. up to 1000 attendees
    8. up to 500 attendees
    9. up to 200 attendees
    10. up to 100 attendees
    11. up to 50 attendees
    12. up to 25 attendees
    Additional Pricing Details
    Detailed enterprise pricing on demand.

    TeamViewer

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $24.9 1 user, 3 computers

    TeamViewer Editions & Modules

    Edition
    Business$50.901
    Premium$102.902
    Corporate$206.903
    Remote Access$24.904
    1. 1 user, up to 200 managed devices
    2. 50 users, up to 300 managed devices
    3. 200 users, up to 500 managed devices
    4. 1 user, 3 computers
    Additional Pricing Details

    Likelihood to Renew

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    TeamViewer

    TeamViewer 8.6
    Based on 52 answers
    TeamViewer is everything we're looking for in a support tool, the cost for the tool is negligible with the value we receive from the tool. TeamViewer has saved us many times and continues to provide functionality and support for our devices like we haven't seen before in other tools. The ability to use TeamViewer quick connect provides efficient and non-technical ways for our non-tech-savvy end-users to get the assistance that they need while IT has the visibility and control over all of its' computer assets.
    Anonymous | TrustRadius Reviewer

    Usability

    ClickMeeting

    ClickMeeting 8.4
    Based on 12 answers
    Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.
    Jakub Winiewski | TrustRadius Reviewer

    TeamViewer

    TeamViewer 8.8
    Based on 31 answers
    I do not have complaints with the product. In fact, TeamViewer is used by some of our support companies (tech support, accounting, software, etc.), and it performs well. It is simply more product than we needed in our application, and more money than we can justify budgeting.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    TeamViewer

    TeamViewer 9.0
    Based on 5 answers
    Always available if setup correctly.
    Jackie Ramos | TrustRadius Reviewer

    Performance

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    TeamViewer

    TeamViewer 9.0
    Based on 5 answers
    The application is built on VNC which is a very stable technology.
    Mike Robinson | TrustRadius Reviewer

    Support Rating

    ClickMeeting

    ClickMeeting 7.6
    Based on 12 answers
    Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.
    Anonymous | TrustRadius Reviewer

    TeamViewer

    TeamViewer 7.7
    Based on 63 answers
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Andrew Shannon | TrustRadius Reviewer

    Online Training

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    TeamViewer

    TeamViewer 6.0
    Based on 3 answers
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Jordan Paquette | TrustRadius Reviewer

    Implementation Rating

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    TeamViewer

    TeamViewer 10.0
    Based on 13 answers
    Implementation was easy enough that it didn't pose any problems. Training was minimal and the system works right out of the box
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    ClickMeeting

    ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.
    Isabella Grace | TrustRadius Reviewer

    TeamViewer

    TeamViewer is a popular professional choice for remote management for external service providers and for getting team members in different locations together for online meetings. Market leader, TeamViewer, also has its limitations: especially in terms of security and image quality many users are less than 100% satisfied and are therefore on the lookout for alternatives to TeamViewer.
    Rakhi Agrawal | TrustRadius Reviewer

    Scalability

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    TeamViewer

    TeamViewer 9.0
    Based on 3 answers
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Jackie Ramos | TrustRadius Reviewer

    Return on Investment

    ClickMeeting

    • Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
    • User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
    • Using ClickMeeting's tools directly impacts our user satisfaction and user growth.
    Ewa Majewska | TrustRadius Reviewer

    TeamViewer

    • Positive: Enable a single technician to work on more than one computer at a time to enable to bill 2x or more the amount of work
    • Positive: Ease of use, requires very little training for new employees
    • Negative: Extremely expensive for a small company
    Matthew Strickland | TrustRadius Reviewer

    Screenshots

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