TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about TeamViewer

Please fill out the form below to get in touch.

TeamViewer

Connect with TeamViewer

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with TeamViewer so that TeamViewer and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickMeeting

    Score9.5 out of 10
    N/AClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

    $25

    per month

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    ClickMeetingTeamViewer
    Editions & Modules
    Live 25
    $25
    up to 25 attendees
    Live 50
    $35
    up to 50 attendees
    Automated 25
    $40
    up to 25 attendees
    Automated 50
    $45
    up to 50 attendees
    Live 100
    $60
    up to 100 attendees
    Automated 100
    $75
    up to 100 attendees
    Live 200
    $119
    up to 200 attendees
    Live 500
    $139
    up to 500 attendees
    Automated 200
    $145
    up to 200 attendees
    Enterprise
    $165
    500 - 5000
    Automated 500
    $179
    up to 500 attendees
    Live 1000
    $239
    up to 1000 attendees
    Automated 1000
    $279
    up to 1000 attendees
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    ClickMeetingTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDetailed enterprise pricing on demand.—
    More Pricing Information
    Community Pulse
    ClickMeetingTeamViewer
    Considered Both Products
    ClickMeeting
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    55 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    52 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    55 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    50 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    ClickMeetingTeamViewer
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of ClickMeeting and TeamViewer
    Feature
    ClickMeeting
    9.1
    66 Ratings
    14% above category average
    TeamViewer
    -
    Ratings
    High quality audio9.866 Ratings00 Ratings
    High quality video9.566 Ratings00 Ratings
    Low bandwidth requirements8.859 Ratings00 Ratings
    Mobile support8.355 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of ClickMeeting and TeamViewer
    Feature
    ClickMeeting
    9.5
    65 Ratings
    18% above category average
    TeamViewer
    -
    Ratings
    Desktop sharing9.765 Ratings00 Ratings
    Whiteboards9.456 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ClickMeeting and TeamViewer
    Feature
    ClickMeeting
    9.8
    67 Ratings
    18% above category average
    TeamViewer
    -
    Ratings
    Calendar integration9.853 Ratings00 Ratings
    Meeting initiation9.763 Ratings00 Ratings
    Integrates with social media9.747 Ratings00 Ratings
    Record meetings / events9.965 Ratings00 Ratings
    Slideshows9.760 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ClickMeeting and TeamViewer
    Feature
    ClickMeeting
    9.8
    65 Ratings
    19% above category average
    TeamViewer
    -
    Ratings
    Live chat9.764 Ratings00 Ratings
    Audience polling9.859 Ratings00 Ratings
    Q&A9.960 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of ClickMeeting and TeamViewer
    Feature
    ClickMeeting
    9.5
    62 Ratings
    16% above category average
    TeamViewer
    -
    Ratings
    User authentication9.854 Ratings00 Ratings
    Participant roles & permissions9.862 Ratings00 Ratings
    Confidential attendee list9.056 Ratings00 Ratings
    Security
    Comparison of Security features of ClickMeeting and TeamViewer
    Feature
    ClickMeeting
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of ClickMeeting and TeamViewer
    Feature
    ClickMeeting
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ClickMeeting and TeamViewer
    Feature
    ClickMeeting
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of ClickMeeting and TeamViewer
    Feature
    ClickMeeting
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    ClickMeetingTeamViewer
    Small Businesses
    Whereby
    Score9.9 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickMeetingTeamViewer
    Likelihood to Recommend
    9.5
    (67 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.1
    (68 ratings)
    Usability
    9.4
    (49 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    9.8
    (36 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    ClickMeetingTeamViewer
    Likelihood to Recommend
    ClickMeeting
    ClickMeeting serves a dual purpose within our organization. Firstly, it acts as a reliable platform for hosting staff meetings, enabling effective communication and collaboration among team members. Whether it's for updates, discussions, or brainstorming sessions, ClickMeeting provides the necessary tools for seamless engagement.Secondly, ClickMeeting is instrumental in delivering online courses to our students. It empowers us to create interactive learning experiences regardless of geographical constraints. We can easily share course materials, conduct live or pre-recorded lectures, and facilitate interactive discussions and Q&A sessions. ClickMeeting ensures our students have access to high-quality education and a supportive learning environment.In summary, ClickMeeting is an invaluable tool for both internal staff communications and student-centered online courses. It fosters collaboration, engagement, and knowledge sharing in a flexible and accessible manner, enhancing our overall productivity and educational offerings.
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    ClickMeeting
    • ClickMeeting is user-friendly, the admin and user panel is simple, intuitive!
    • When conducting training, you can use default settings such as edu mode and it saves time, I don't have to worry if I'm sure I've muted everyone and if I'm the only one visible.
    • ClickMeeting is also integrated with the Moodle e-learning platform, so it's a great support in organizing blended-learning processes.
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    ClickMeeting
    • Individual Audio Controls. I'd love to be able to adjust the audio for each of the presenters within the platform, as the host. Not all presenters are tech savvy and sometimes don't know how to adjust this themselves.
    • Additional Saved Color Schemes. I'd love to be able to create/save multiple custom color schemes that I can use for various events instead of a single one.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    ClickMeeting
    No answers on this topic
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    ClickMeeting
    ClickMeeting's overall usability is commendably excellent. Its intuitive, user-friendly interface makes it remarkably easy for users of all skill levels to navigate. The platform delivers a seamless, streamlined experience from setting up meetings to engaging with participants. Despite some advanced features having a slight learning curve, the platform remains user-friendly, efficient, and reliable.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    ClickMeeting
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    ClickMeeting
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    ClickMeeting
    It takes a bit of time to get to grips with the platform at first, but it's short and there is an online help chat available. People on the chat are very helpful and available for a long time - also on weekends, which greatly improves work. Really very good support.
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    ClickMeeting
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    ClickMeeting
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    ClickMeeting
    It was very simple.
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    ClickMeeting
    - does not require installation - clear interface - fast chat technical support - available in Polish language - provides a stable connection - it allows us to share presentations - we can also record the meeting - the process of creating the meeting is quick and easy also for beginners
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    ClickMeeting
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    ClickMeeting
    • ClickMeeting has had a very positive impact on our organization’s objectives. It allows us to run open training sessions and webinars for participants from multiple organizations, reaching more people without the need for travel or large venues. The platform’s reliability and ease of use help us deliver high-quality training efficiently.
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    ClickMeeting Screenshots

    Screenshot of Whiteboard featureScreenshot of Presentation featureScreenshot of Responsive designScreenshot of Webinar roomScreenshot of Webinar room 2Screenshot of Webinar room 3

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.