ClickUp vs. Microsoft 365 Business Premium

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.6 out of 10
Small Businesses (1-50 employees)
ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide.
$0
per month per seat
Microsoft 365 Business Premium
Score 8.9 out of 10
N/A
An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
Pricing
ClickUpMicrosoft 365 Business Premium
Editions & Modules
Unlimited
$10
per month per user
Business
$19
per month per user
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
ClickUpMicrosoft 365 Business Premium
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
ClickUpMicrosoft 365 Business Premium
Considered Both Products
ClickUp
Chose ClickUp
For us, ClickUp is a more powerful tool compared with Notion. For example, to track time in ClickUp we just have to open the project task tab and start the time tracking. In Notion to track time we had to enable additional integrations and browser extensions with third parties …
Chose ClickUp
After an exhaustive search for the right program/app, ClickUp's fully customizable functionality was the reason that we chose the app. Because the needs of sales operations to track product, sales, customer service tickets, and other varied duties; having a generic set-up was …
Chose ClickUp
We have used and evaluated a number of platforms such as Asana, Trello, Confluence, Jira, Smartsheets and Monday.com. After spending a considerable amount of time reviewing these (we've actually trialed some of them as a business package) and their features, we have made the …
Chose ClickUp
We like Trello and use it on other organizations which are part of our corporate umbrella, however we found the change to ClickUp with our new startup has simplified of collaboration process especially with complex startups. The fact that ClickUp integrates successfully with …
Chose ClickUp
I haven't used Teams in 2 years now, but when I did ClickUp did almost everything better than Teams did. I'm sure Teams has bridged the gap since then, but at this point, ClickUp does things so well that there is no need to go elsewhere at this time.
Chose ClickUp
Trello does one thing, and I guess it does it well, but, as someone who has been in project management systems for 25 years, it just doesn't work for my brain. It's limiting and doesn't allow me to easily view everything going on.
Microsoft 365 Business Premium

No answer on this topic

Features
ClickUpMicrosoft 365 Business Premium
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.3
709 Ratings
7% above category average
Microsoft 365 Business Premium
-
Ratings
Task Management9.3709 Ratings00 Ratings
Resource Management8.4559 Ratings00 Ratings
Gantt Charts7.9516 Ratings00 Ratings
Scheduling8.6587 Ratings00 Ratings
Workflow Automation8.3560 Ratings00 Ratings
Team Collaboration9.2677 Ratings00 Ratings
Support for Agile Methodology8.6476 Ratings00 Ratings
Support for Waterfall Methodology8.4397 Ratings00 Ratings
Document Management7.9609 Ratings00 Ratings
Email integration7.5494 Ratings00 Ratings
Mobile Access7.3568 Ratings00 Ratings
Timesheet Tracking8.0475 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.7
363 Ratings
1% below category average
Microsoft 365 Business Premium
-
Ratings
Project & financial reporting7.7363 Ratings00 Ratings
Best Alternatives
ClickUpMicrosoft 365 Business Premium
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Medium-sized Companies
InEight
InEight
Score 8.5 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Enterprises
InEight
InEight
Score 8.5 out of 10
Microsoft 365
Microsoft 365
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpMicrosoft 365 Business Premium
Likelihood to Recommend
8.8
(679 ratings)
8.8
(108 ratings)
Likelihood to Renew
7.9
(33 ratings)
10.0
(1 ratings)
Usability
8.1
(30 ratings)
8.5
(57 ratings)
Availability
9.5
(6 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
8.4
(41 ratings)
Support Rating
9.3
(46 ratings)
9.4
(9 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(7 ratings)
9.1
(1 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(2 ratings)
6.0
(1 ratings)
Product Scalability
8.9
(6 ratings)
-
(0 ratings)
Professional Services
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(2 ratings)
-
(0 ratings)
User Testimonials
ClickUpMicrosoft 365 Business Premium
Likelihood to Recommend
ClickUp
My team and I use ClickUp to manage program implementations, volunteer recruitment and communication, in-house event management, invoice tracking, and team task management that requires input and communication among multiple members, as well as individual tasks. We use the team Spaces so everyone can see where each project is in its process and dependencies to let others know when the next step is ready to be done. I use it for personal goal setting and achievements.
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Microsoft
Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
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Pros
ClickUp
  • Customizable setup and views for any personal preference (works for EVERYONE)
  • The communication tools inside of ClickUp help reduce emails
  • The ability to share ClickUp forms and documents with people outside of ClickUp is powerful
  • Unlimited file size for form attachments is amazing
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Microsoft
  • Work in sync in different departments.
  • Being able to work from any device or computer. It is a very noble tool in different devices.
  • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
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Cons
ClickUp
  • I would like to see when scheduling a task for someone, their available hours, as I am scheduling instead of having to go back to the workload view
  • I'd like easier UX and understanding of what all of the different levels of folders, lists, tasks, can do and what they should be used for
  • Notifications can be cleaned up
Read full review
Microsoft
  • adding calendar invitations is not straight forward
  • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
  • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
  • lack of flexibility on the location of the OST and PST files
  • the new version should not do away with PST files but rather improve their reliability.
  • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
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Likelihood to Renew
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
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Microsoft
It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
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Usability
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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Microsoft
The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
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Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Microsoft
No answers on this topic
Performance
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
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Microsoft
In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
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Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
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Microsoft
As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
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Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Microsoft
No answers on this topic
Implementation Rating
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
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Microsoft
No answers on this topic
Alternatives Considered
ClickUp
It’s far better than Slack. However, I found Monday mobile app much better and they have a good CRM. I chose ClickUp because it was already being used my the company who invested in us and they asked us to use it. We quickly adopted
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Microsoft
Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
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Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Microsoft
No answers on this topic
Return on Investment
ClickUp
  • Significant reduction in turnaround times on many types of reportable data - as we moved from completely untrackable (manual) data collection to CU, its impossible to give a hard number, but at an estimate we have seen between turnaround times halve overall, some even more significantly.
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Microsoft
  • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
  • It has unified how we store information so that everything isn't stored on individual computers
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ScreenShots

ClickUp Screenshots

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