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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickUp

    Score8.8 out of 10
    Small Businesses (1-50 employees)
    ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide. ClickUp Brain² is deeply embedded into the workspace, offering conversational intake for project scoping and autonomous task generation. It can transform brainstorming docs…

    $0

    per month per seat

    Microsoft 365 Business Premium

    Score9 out of 10
    N/AAn integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
    Pricing
    ClickUpMicrosoft 365 Business Premium
    Editions & Modules
    Unlimited
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    ClickUpMicrosoft 365 Business Premium
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    ClickUpMicrosoft 365 Business Premium
    Considered Both Products
    ClickUp
    Chose ClickUp
    For us, ClickUp is a more powerful tool compared with Notion. For example, to track time in ClickUp we just have to open the project task tab and start the time tracking. In Notion to track time we had to enable additional integrations and browser extensions with third parties …
    Incentivized
    Chose ClickUp
    After an exhaustive search for the right program/app, ClickUp's fully customizable functionality was the reason that we chose the app. Because the needs of sales operations to track product, sales, customer service tickets, and other varied duties; having a generic set-up was …
    Incentivized
    Chose ClickUp
    We have used and evaluated a number of platforms such as Asana, Trello, Confluence, Jira, Smartsheets and Monday.com. After spending a considerable amount of time reviewing these (we've actually trialed some of them as a business package) and their features, we have made the …
    Incentivized
    Chose ClickUp
    We like Trello and use it on other organizations which are part of our corporate umbrella, however we found the change to ClickUp with our new startup has simplified of collaboration process especially with complex startups. The fact that ClickUp integrates successfully with …
    Incentivized
    Chose ClickUp
    I haven't used Teams in 2 years now, but when I did ClickUp did almost everything better than Teams did. I'm sure Teams has bridged the gap since then, but at this point, ClickUp does things so well that there is no need to go elsewhere at this time.
    Incentivized
    Chose ClickUp
    Trello does one thing, and I guess it does it well, but, as someone who has been in project management systems for 25 years, it just doesn't work for my brain. It's limiting and doesn't allow me to easily view everything going on.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    791 Answers
    100%
    Would buy again
    50 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    721 Answers
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    797 Answers
    100%
    Happy with the feature set
    50 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    569 Answers
    100%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    645 Answers
    97%
    Implementation went as expected
    35 Answers
    Features
    ClickUpMicrosoft 365 Business Premium
    Project Management
    Comparison of Project Management features of ClickUp and Microsoft 365 Business Premium
    Feature
    ClickUp
    8.3
    822 Ratings
    8% above category average
    Microsoft 365 Business Premium
    -
    Ratings
    Task Management9.5836 Ratings00 Ratings
    Resource Management8.5672 Ratings00 Ratings
    Gantt Charts8.1614 Ratings00 Ratings
    Scheduling8.7700 Ratings00 Ratings
    Workflow Automation8.2671 Ratings00 Ratings
    Team Collaboration9.3800 Ratings00 Ratings
    Support for Agile Methodology8.7568 Ratings00 Ratings
    Support for Waterfall Methodology8.4482 Ratings00 Ratings
    Document Management8.0727 Ratings00 Ratings
    Email integration7.6592 Ratings00 Ratings
    Mobile Access7.1680 Ratings00 Ratings
    Timesheet Tracking8.0567 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ClickUp and Microsoft 365 Business Premium
    Feature
    ClickUp
    7.6
    427 Ratings
    1% below category average
    Microsoft 365 Business Premium
    -
    Ratings
    Project & financial reporting7.6435 Ratings00 Ratings
    Best Alternatives
    ClickUpMicrosoft 365 Business Premium
    Small Businesses
    Any.do
    Score8 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft 365
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickUpMicrosoft 365 Business Premium
    Likelihood to Recommend
    8.9
    (836 ratings)
    8.9
    (108 ratings)
    Likelihood to Renew
    9.7
    (43 ratings)
    10.0
    (1 ratings)
    Usability
    8.3
    (193 ratings)
    8.6
    (57 ratings)
    Availability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    8.4
    (41 ratings)
    Support Rating
    9.4
    (47 ratings)
    9.4
    (9 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (9 ratings)
    9.1
    (1 ratings)
    Configurability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    6.0
    (1 ratings)
    Product Scalability
    8.9
    (6 ratings)
    -
    (0 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ClickUpMicrosoft 365 Business Premium
    Likelihood to Recommend
    ClickUp
    I think it is great for task management and project management. It allows for much easier cross-team collaboration. Personally, I found it useful as a project and team manager to better keep track of all the deliverables that have been assigned to various members of the team. It is less appropriate to use as a CRM even though the website mentions it can be used as one, it still lacks many features which a full-fledged CRM would provide.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
    Incentivized
    Read full review
    Pros
    ClickUp
    • Task Management - you can easily track details and notes of the tasks, deadlines and important dates, and notes and key links for the task. This has really leveled up how we manage projects and tasks.
    • Operational efficiency - by tracking where time goes the most or which tasks go the most, it enables you to identify areas where the most time is being spent and if that process needs to be improved or changed to streamline workflow.
    • SOP/Document storage - it is easy to create documents for standard operating procedures and processes and have a file to easily locate and reference them.
    • Files for projects or clients - ClickUp allows you to create separate files, folders, and subfolders to easily store and locate any corresponding tasks, projects, or important documents for that specific project or client.
    • AI overview - for tasks or documents with longer note sections or that have spanned more time and have more notes involved, ClickUp has an AI overview tool that helps with summarizing.
    Incentivized
    Read full review
    Microsoft
    • Work in sync in different departments.
    • Being able to work from any device or computer. It is a very noble tool in different devices.
    • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
    Incentivized
    Read full review
    Cons
    ClickUp
    • The AI ​​integration is a bit clunky and feels forced.
    • The uncontrolled use of custom fields by the team
    • Configuring environments to reduce complexity
    • La integración de la IA es un poco tosca y se siente forzada
    • El uso incontrolado de los custom fields por parte del equipo
    • La configuración de los entornos para reducir complejidad
    Incentivized
    Read full review
    Microsoft
    • adding calendar invitations is not straight forward
    • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
    • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
    • lack of flexibility on the location of the OST and PST files
    • the new version should not do away with PST files but rather improve their reliability.
    • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
    Incentivized
    Read full review
    Likelihood to Renew
    ClickUp
    It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
    Incentivized
    Read full review
    Microsoft
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Read full review
    Usability
    ClickUp
    ClickUp is generally very usable once the workspace is properly organized. The flexibility of views, custom fields, task structure, dashboards, and automations makes it easy to adapt the platform to different teams and workflows. The main reason I would no rate it a 10 is that the amount of functionality can make the interface overwhelming, specially for new users. large workspaces with many custom fields, notifications, views, and hierarchy levels can also require some training and ongoing governance.
    Incentivized
    Read full review
    Microsoft
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Incentivized
    Read full review
    Reliability and Availability
    ClickUp
    For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    ClickUp
    The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
    Incentivized
    Read full review
    Microsoft
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Incentivized
    Read full review
    Support Rating
    ClickUp
    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Incentivized
    Read full review
    Microsoft
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Incentivized
    Read full review
    Online Training
    ClickUp
    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    ClickUp
    Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
    And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    ClickUp
    ClickUp is more robust and customizable than the ones we tried. I like Notion's user interface but seems more powerful to track progress. We didn't need the timetracker part of Monday and Asana seemed a little too cumbersome. So ultimately we went with ClickUp because it had the most potential... potential that we still have yet to harness.
    Incentivized
    Read full review
    Microsoft
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Incentivized
    Read full review
    Scalability
    ClickUp
    Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    ClickUp
    • Reduced about 35% of our yearly tech stack spend by replacing other products
    • Ability to negate automation software with more open API key abilities connecting to one streamlined service
    • Reduced onboarding time and improved project speed with use of systems by 20%
    Incentivized
    Read full review
    Microsoft
    • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
    • It has unified how we store information so that everything isn't stored on individual computers
    Incentivized
    Read full review
    ScreenShots

    ClickUp Screenshots

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