Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Command.App
Score 0.0 out of 10
N/A
N/AN/A
Gong
Score 9.1 out of 10
N/A
Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A
Clari Copilot
Score 9.1 out of 10
N/A
Clari Copilot helps revenue teams win revenue-critical moments. Clari Copilot’s conversation intelligence platform gives reps and managers tools to compete, spot revenue leak, and close deals. It offers: Real-time battlecards and monologue alerts, so reps can navigate objections with ease and learn from winning behavior. And managers can track rep performance…
$60
per month per rep
Pricing
Command.AppGongClari Copilot
Editions & Modules
No answers on this topic
No answers on this topic
Growth
$720
per year per rep
Accelerator
$1,080
per year per rep
Enterprise
$1,320
per year per rep
Offerings
Pricing Offerings
Command.AppGongClari Copilot
Free Trial
NoNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Command.AppGongClari Copilot
Considered Multiple Products
Command.App

No answer on this topic

Gong
Chose Gong
We chose Gong.io over Chorus.ai and Wingman because
  1. It had a better customer support team
  2. It had a better overall UI/UX
Chose Gong
Gong works better with Slack. Also, Gong works the best with SFDC. In general, provides better integration with the enterprise tech stack.
Chose Gong
I personally thought Gong was much easier to use than Clari, although they’re not necessarily exactly the same. Clari has more forecast data which I appreciate, but Gong’s feedback on sales calls seems more valuable to me, and was simpler to access. I thought it provided a …
Chose Gong
Getting active consent from the customers when being recorded
Chose Gong
CoPilot is good software, and the prices were relatively equal between the two. Gong's representative was more hands on in making us feel comfortable switching software and changing our infrastructure to accommodate. It was this care and handholding that put us over the edge. …
Chose Gong
Gong is a clear winner against all competitors. The insights it provides are actionable, and their AI is by far the best among all the other tools.
Clari Copilot
Chose Clari Copilot
I have used Gong and it is fairly similar to Wingman but there is a huge difference in price point. Wingman saves our team a lot of money and makes a huge difference for a start-up like ourselves.
Chose Clari Copilot
Gong does have some deeper functionalities from an analytics standpoint, but the cost per seat didn't make sense to use Gong. Wingman provides a great mix of value and functionality.
Chose Clari Copilot
I have used Gong and ExecVision, I would say that those are on opposite ends of the spectrum of offering a full suite of call recording, coaching, and AI. Wingman is much more comparable to Gong and was so easy to onboard, integrate, and get up and running for our team's needs. …
Chose Clari Copilot
We evaluated Gong and Chorus and we felt that each competitor had feature parity, meaning each of the competitors didn't have wildly different offerings. When it came down to our needs at the time, we really just needed a tool to help with a share of voice and rep training. We …
Chose Clari Copilot
Wingman is much cheaper than Gong, but Gong appears to have stronger analysis tools. When customers ask us what is the extra person in our Zoom call, we just call it our "Gong" tool.
Chose Clari Copilot
Gong is expensive but it has a lot better AI/Intelligence feature compared to Wingman. Wingman definitely does the job, is cheap, and also support is pretty amazing and I personally like Shruti a lot in terms of what she is doing in this space. Also, Wingman is in an Indian …
Chose Clari Copilot
We evaluated wingman, Gong and chorus. Settled on Wingman because of their features and then being cost effective as well. I've used Gong before in an earlier organization but would vouch for Wingman over Gong primarily because Gong is very expensive. Wingman provides the best …
Chose Clari Copilot
I liked Gong more from a quality standpoint and reliability standpoint but it was much slower to upload taking up to an hour post-call.
Chose Clari Copilot
Wingman does the fundamentals or basics of conversational intelligence as good as any other company or vendor.
Chose Clari Copilot
We recommend wingman because it is more cost-effective and easy to use. It plugs right into Gmail and zoom so it's very easy to log in and out of. I recommend wingman because they have great support to help with any issues that come up while using the platform which is a great …
Chose Clari Copilot
Integration touch-points are mostly the same. Wingman has a cleaner UI. User Experience is also somewhat better than the competitors
Chose Clari Copilot
Because it's much cheaper, but has at the same time the most important features such as keywords (topics); game tampes; filters, etc.
Chose Clari Copilot
Better product features, onboarding, and no upfront/platform costs with flexible pricing.
Chose Clari Copilot
Wingman, from what we could tell, has very similar functionality to both of these tools but at a much lower price point. It's a newer startup coming out of YC, but so far, the user experience and customer support have been excellent. Any functionality that it's missing has not …
Chose Clari Copilot
Wingman is easy to use, self-serve and cost-effective. It has the basic features which you need to track your deals.
Chose Clari Copilot
Wingman is a really close competitor to both Chorus and Gong. The fact that it is way cheaper should appeal to orgs that want to invest in this area for the first time. Features are more or less the same but Wingman could certainly make the UI more interactive and user-friendly.
Chose Clari Copilot
Wingman was much more efficient and easier to use, while also being complex. My whole team is able to use it and the pricing was very fair as well.
Chose Clari Copilot
We chose Wingman to start because they didn't have a seat minimum and they were more affordable. Once we started using the tool, I actually really enjoyed the UI and overview of each deal. Great integrations as well for what we need.
Chose Clari Copilot
Never used gong much, but wingman was better in aspects of topics and cue card functionality. Pricing is good for Small and mid-sized organizations. is usable across different meeting platforms Easy to set up and explore. The dashboard is easy to create and customize. Game …
Features
Command.AppGongClari Copilot
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Command.App
-
Ratings
Gong
8.7
196 Ratings
9% above category average
Clari Copilot
-
Ratings
Speech-to-Text Transcription00 Ratings8.7193 Ratings00 Ratings
Keyword Detection00 Ratings8.9191 Ratings00 Ratings
Sentiment Analysis00 Ratings7.8173 Ratings00 Ratings
Speaker Diarization00 Ratings8.6183 Ratings00 Ratings
Call Recording Playback00 Ratings9.5194 Ratings00 Ratings
Call Summarization00 Ratings8.9193 Ratings00 Ratings
Conversion Metrics00 Ratings8.4175 Ratings00 Ratings
Keyword Search & Retrieval00 Ratings8.8189 Ratings00 Ratings
Call Tagging00 Ratings8.6178 Ratings00 Ratings
Integration with CRM Systems00 Ratings8.7170 Ratings00 Ratings
Best Alternatives
Command.AppGongClari Copilot
Small Businesses
Lead411
Lead411
Score 8.3 out of 10
Clari Copilot
Clari Copilot
Score 9.1 out of 10
Mediafly
Mediafly
Score 7.7 out of 10
Medium-sized Companies
Paperflite
Paperflite
Score 8.0 out of 10
Clari
Clari
Score 8.6 out of 10
Clari
Clari
Score 8.6 out of 10
Enterprises
Paperflite
Paperflite
Score 8.0 out of 10
Clari
Clari
Score 8.6 out of 10
Clari
Clari
Score 8.6 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Command.AppGongClari Copilot
Likelihood to Recommend
-
(0 ratings)
9.2
(624 ratings)
9.4
(81 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(13 ratings)
8.6
(3 ratings)
Usability
-
(0 ratings)
9.0
(393 ratings)
8.2
(1 ratings)
Availability
-
(0 ratings)
6.4
(2 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
7.3
(2 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.2
(100 ratings)
8.4
(2 ratings)
Implementation Rating
-
(0 ratings)
4.6
(6 ratings)
9.1
(1 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
8.2
(2 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
-
(0 ratings)
User Testimonials
Command.AppGongClari Copilot
Likelihood to Recommend
BARNSTORMING APPS
No answers on this topic
Gong.io
Gong is the perfect, all-in-one tool for Sales reps to be able to succeed. It's my one-stop-shop for updating deals, getting intelligence into the accounts I'm servicing, and for coaching/training myself and others. I could even see its use case extending to CSMs. Maybe a bit less appropriate for non-sales-oriented teams.
Read full review
Clari
Wingman would be well suited for any organisation with more than 5+ reps in their sales team. Recording all the demo calls will create a playbook which will help the reps learn from each other and also to ramp up new reps with how to conduct the demo and discovery calls
Read full review
Pros
BARNSTORMING APPS
No answers on this topic
Gong.io
  • Provides executive summaries for meeting notes and email follow ups.
  • AI Briefs allow anyone to seek information on a particular customer in a matter of seconds.
  • Scores calls such as EBRs or new business sales calls that can be used by management for coaching.
  • Provides accurate forecasting and visibility to sales leaders.
  • Theme spotter can be used to gather feedback and provide data to management for opportunities we continuously here from our clients.
  • Accurately depict key points from conversations and allows for different brief themes to quickly get the information needed for teammates throughout the organization.
Read full review
Clari
  • Filtering calls by keywords - saves you time so that you don't have to listen to entire calls.
  • Creating game tapes - so that you can easily onboard new team members.
  • Great support team (love for Sushma).
  • Much cheaper than competitors.
Read full review
Cons
BARNSTORMING APPS
No answers on this topic
Gong.io
  • Sometimes Gong doesn't understand the context of the sentence and mistranslates the transcripts, leading to confusion and requiring manual review.
  • The generated reports aren't as detailed, especially the Gong Engage reports. Extra steps are required to search for useful information, which is only available in the CSV files, which contain the complete information needed for proper analysis.
  • I would like a feature where I can automatically tag groups of calls, making it easier to search for information in transcripts without having to go call by call or do that work myself.
Read full review
Clari
  • Searching for specific calls (you can scroll through the list, but that takes time)
  • The dashboard isn't as user friendly as it could be, but a seasoned user can navigate it just fine
  • The AI-driven insights aren't always accurate but are still very useful nonetheless
Read full review
Likelihood to Renew
BARNSTORMING APPS
No answers on this topic
Gong.io
Gong is one of the best if not the best tools we have in or tech stack in terms of ROI and ease of use. The ai features that have been released over the past year have continued to add value and are not just shiny new features that don't get used. It is also an easy to use platform for our sales and customer success reps, takes very little time to become proficient in. The deal boards also provide great visibility into opps for management and leadership
Read full review
Clari
I think Wingman is one of the best software in their segment. Very few companies are cost-effective and offer similar solutions.
Read full review
Usability
BARNSTORMING APPS
No answers on this topic
Gong.io
It does great for all the things I've mentioned. I didn't give it a 10/10 because I still think there is room to improve as far as improving the quality of the insights that are more actionable. I.e. this happened so you should think about doing this thing as a next step.
Read full review
Clari
Super user friendly tool! There are some features that I think might be improved over time, like navigation assistance or tutorials, and quick tips, like how to ensure calls always get recorded, how to add Wingman to calls last-minute, or how to use their playlist feature Game Tapes, but those are nice to haves, not need to haves.
Read full review
Support Rating
BARNSTORMING APPS
No answers on this topic
Gong.io
I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt
Read full review
Clari
Wingman is always quick and thorough with their support and often offer to proactively connect on Zoom. I love that.
Read full review
Implementation Rating
BARNSTORMING APPS
No answers on this topic
Gong.io
This is nothing something I'm able to answer
Read full review
Clari
I wasn't directly involved but no news is good news in our organization for topics like this!
Read full review
Alternatives Considered
BARNSTORMING APPS
No answers on this topic
Gong.io
It stacks up in a different way. All of these companies try to do some feature that Gong does. Like Call recording, call analysis, AI discovery, Forecasting and Sales Activity tracking. Gong beats most, Otter.ai is a growing competitor though.
Read full review
Clari
Gong is expensive but it has a lot better AI/Intelligence feature compared to Wingman. Wingman definitely does the job, is cheap, and also support is pretty amazing and I personally like Shruti a lot in terms of what she is doing in this space. Also, Wingman is in an Indian company.
Read full review
Contract Terms and Pricing Model
BARNSTORMING APPS
No answers on this topic
Gong.io
I was not involved with the process
Read full review
Clari
No answers on this topic
Professional Services
BARNSTORMING APPS
No answers on this topic
Gong.io
I was not involved with the process
Read full review
Clari
No answers on this topic
Return on Investment
BARNSTORMING APPS
No answers on this topic
Gong.io
  • I don't have specific metrics since this feature isn't used in my job personally, but I do know that our sales and CS teams use Gong with SFDC opportunities to help with forecasting closed won opportunities based on intent captured within the call.
Read full review
Clari
  • Training of new Sales representatives has gone from 1 month to 2 weeks using Wingman as part of the training tools.
  • The transcripts have also helped us to decrease the number of disputes "Lost" on Stripe, by providing evidence needed to win the case.
Read full review
ScreenShots

Gong Screenshots

Screenshot of Coach reps into sales superstars. Replicate what works by turning objective, data-based guidance into coachable moments for managers, peer-to-peer coaching, and self-driven improvements — without any drama.Screenshot of Find the truth in your pipeline. There are risks hiding in your pipeline, deals, and customer interactions. Get true visibility from contact to close so you can address them and call the right forecast every time.Screenshot of Bet big. And win. Gong’s early insights into what’s working — and what's not — gives your team the confidence to take big-bet initiatives to market successfully.

Clari Copilot Screenshots

Screenshot of Call Library — Organized, searchable and shareable recordingsScreenshot of Call Summary — For full visibility on every sales interactionScreenshot of Call ScorecardsScreenshot of Game Tapes — A Netflix for salesScreenshot of Deal Central —An early-warning system for at-risk dealsScreenshot of Team Dashboard — Tracks coaching-led performance improvements