TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectAndSell

    Score7 out of 10
    N/AConnectAndSell takes the problem of getting decision makers on the phone and makes it go away. A typical Sales Rep will have more sales conversations using ConnectAndSell in one hour than they would typically have in an entire week.N/A

    Google Voice

    Score8 out of 10
    N/AGoogle Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

    $10

    per month

    Pricing
    ConnectAndSellGoogle Voice
    Editions & Modules
    No answers on this topic
    Starter
    $10
    per user/per month
    Standard
    $20
    per user/per month
    Premier
    $30
    per user/per month
    Offerings
    Pricing Offerings
    ConnectAndSellGoogle Voice
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$6,000 Diagnostic Evaluation incluses unlimited use for two named users for one month.No setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ConnectAndSellGoogle Voice
    Considered Both Products
    ConnectAndSell, Inc.
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    41 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    35 Answers
    Features
    ConnectAndSellGoogle Voice
    Preview Dialer
    Comparison of Preview Dialer features of ConnectAndSell and Google Voice
    Feature
    ConnectAndSell
    5.0
    9 Ratings
    37% below category average
    Google Voice
    -
    Ratings
    Contact preview6.09 Ratings00 Ratings
    Dialer-CRM integration2.09 Ratings00 Ratings
    Call notes & tags6.09 Ratings00 Ratings
    Automatic call logging6.09 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of ConnectAndSell and Google Voice
    Feature
    ConnectAndSell
    4.7
    9 Ratings
    48% below category average
    Google Voice
    -
    Ratings
    Outbound dialing7.09 Ratings00 Ratings
    Inbound routing4.04 Ratings00 Ratings
    Custom caller ID7.09 Ratings00 Ratings
    Click-to-call5.08 Ratings00 Ratings
    Recorded voicemail drop2.07 Ratings00 Ratings
    Dialer contact import2.08 Ratings00 Ratings
    Campaign & list management6.09 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of ConnectAndSell and Google Voice
    Feature
    ConnectAndSell
    5.7
    9 Ratings
    29% below category average
    Google Voice
    -
    Ratings
    Follow-up calls7.09 Ratings00 Ratings
    Dialer reporting & analytics4.09 Ratings00 Ratings
    Dialer compliance6.08 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of ConnectAndSell and Google Voice
    Feature
    ConnectAndSell
    -
    Ratings
    Google Voice
    5.3
    53 Ratings
    40% below category average
    Hosted PBX00 Ratings6.025 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings3.027 Ratings
    User templates00 Ratings1.419 Ratings
    Call reports00 Ratings7.046 Ratings
    Directory of employee names00 Ratings9.027 Ratings
    Call Management
    Comparison of Call Management features of ConnectAndSell and Google Voice
    Feature
    ConnectAndSell
    -
    Ratings
    Google Voice
    8.4
    67 Ratings
    2% above category average
    Answering rules00 Ratings8.546 Ratings
    Call recording00 Ratings8.152 Ratings
    Call park00 Ratings6.422 Ratings
    Call screening00 Ratings10.060 Ratings
    Message alerts00 Ratings9.065 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of ConnectAndSell and Google Voice
    Feature
    ConnectAndSell
    -
    Ratings
    Google Voice
    7.5
    44 Ratings
    6% below category average
    Video conferencing00 Ratings6.022 Ratings
    Audio conferencing00 Ratings8.039 Ratings
    Video screen sharing00 Ratings8.014 Ratings
    Instant messaging00 Ratings8.027 Ratings
    Mobile apps
    Comparison of Mobile apps features of ConnectAndSell and Google Voice
    Feature
    ConnectAndSell
    -
    Ratings
    Google Voice
    7.2
    63 Ratings
    9% below category average
    Mobile app for iOS00 Ratings6.945 Ratings
    Mobile app for Android00 Ratings7.451 Ratings
    Best Alternatives
    ConnectAndSellGoogle Voice
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectAndSellGoogle Voice
    Likelihood to Recommend
    5.0
    (10 ratings)
    7.5
    (73 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    9.3
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (11 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.0
    (35 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ConnectAndSellGoogle Voice
    Likelihood to Recommend
    ConnectAndSell, Inc.
    If your organization relies on outbound leads through cold calling, this is a great tool for you. ConnectAndSell definitely made the associate's jobs easier at our company and allowed them to produce greater output than they could have done manually without such a tool. This tool is less appropriate if cold calling isn't a big part of your company's lead generation efforts.
    Incentivized
    Read full review
    Google
    I do think Google Voice works well for organizations that do not have a support team meant to provide regular telephone support, and instead do so on an ad hoc basis. I would not recommend it for high-volume call activities, such as SDR motions.
    Incentivized
    Read full review
    Pros
    ConnectAndSell, Inc.
    • Builds lead lists.
    • Maximizes connections with prospects.
    • Provides guidance for how to approach future prospects.
    • Leaves strategic voicemails for prospects.
    • Sends emails based on programmable metrics.
    Incentivized
    Read full review
    Google
    • Google Voice has been great for setting up additional phone lines and numbers.
    • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
    • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
    Incentivized
    Read full review
    Cons
    ConnectAndSell, Inc.
    • One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
    • The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
    • We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.
    Incentivized
    Read full review
    Google
    • There has not been much innovation since the initial release.
    • It doesn't handle SMS well.
    • It does not natively integrate with CRM without legacy complication
    • It is not supported by Google as it once was
    • Call Recording is non-existent
    • Call-Tree or Virtual Auto-Attendant needs are not available
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectAndSell, Inc.
    For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.
    Read full review
    Google
    Google Voice has been invaluable for us in our effort to provide exceptional customer service. With Google Voice, we have been able to increase our customer interactions while reducing the wait time to reach a live person on our team. We couldn't be more pleased with the way things have worked out since implementing Google Voice.
    Incentivized
    Read full review
    Usability
    ConnectAndSell, Inc.
    No answers on this topic
    Google
    I think it works really well in the arena it operates in, but not so well in areas where an enterprise system would be more appropriate. It's great for quick solutions that just work, but not so much for more complex call management tasks.
    Incentivized
    Read full review
    Support Rating
    ConnectAndSell, Inc.
    I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.
    Incentivized
    Read full review
    Google
    They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
    Incentivized
    Read full review
    Implementation Rating
    ConnectAndSell, Inc.
    No answers on this topic
    Google
    It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
    Incentivized
    Read full review
    Alternatives Considered
    ConnectAndSell, Inc.
    We have moved to Salesloft. Salesloft gave us greater visibility into performance metrics and integrated with more software which in turn helped streamline our business.
    Incentivized
    Read full review
    Google
    The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ConnectAndSell, Inc.
    No answers on this topic
    Google
    Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
    Read full review
    Professional Services
    ConnectAndSell, Inc.
    No answers on this topic
    Google
    It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
    Read full review
    Return on Investment
    ConnectAndSell, Inc.
    • It gives you greater potential to lock in a client, but I'm not sure from my end if this ROI is worth the headaches. It has a lot of work before it can become a truly reliable source for outbounding.
    Incentivized
    Read full review
    Google
    • Cost for Google Voice is stellar, starting at $10/mo per user.
    • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
    • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
    • The cell phone app is reliable and easy to deploy.
    Incentivized
    Read full review
    ScreenShots

    ConnectAndSell Screenshots

    Screenshot of ConnectAndSell Advanced Sales Acceleration Technology