TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Recurly

Please fill out the form below to get in touch.

Recurly

Connect with Recurly

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Recurly so that Recurly and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectAndSell

    Score7 out of 10
    N/AConnectAndSell takes the problem of getting decision makers on the phone and makes it go away. A typical Sales Rep will have more sales conversations using ConnectAndSell in one hour than they would typically have in an entire week.N/A

    Recurly

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.N/A
    Pricing
    ConnectAndSellRecurly
    Editions & Modules
    No answers on this topic
    Elite
    Custom Quote
    per month
    Offerings
    Pricing Offerings
    ConnectAndSellRecurly
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$6,000 Diagnostic Evaluation incluses unlimited use for two named users for one month.Optional
    Additional Details——
    More Pricing Information
    Community Pulse
    ConnectAndSellRecurly
    Considered Both Products
    ConnectAndSell, Inc.
    No answer on this topic
    Recurly
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    8 Answers
    Features
    ConnectAndSellRecurly
    Preview Dialer
    Comparison of Preview Dialer features of ConnectAndSell and Recurly
    Feature
    ConnectAndSell
    5.0
    9 Ratings
    37% below category average
    Recurly
    -
    Ratings
    Contact preview6.09 Ratings00 Ratings
    Dialer-CRM integration2.09 Ratings00 Ratings
    Call notes & tags6.09 Ratings00 Ratings
    Automatic call logging6.09 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of ConnectAndSell and Recurly
    Feature
    ConnectAndSell
    4.7
    9 Ratings
    48% below category average
    Recurly
    -
    Ratings
    Outbound dialing7.09 Ratings00 Ratings
    Inbound routing4.04 Ratings00 Ratings
    Custom caller ID7.09 Ratings00 Ratings
    Click-to-call5.08 Ratings00 Ratings
    Recorded voicemail drop2.07 Ratings00 Ratings
    Dialer contact import2.08 Ratings00 Ratings
    Campaign & list management6.09 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of ConnectAndSell and Recurly
    Feature
    ConnectAndSell
    5.7
    9 Ratings
    29% below category average
    Recurly
    -
    Ratings
    Follow-up calls7.09 Ratings00 Ratings
    Dialer reporting & analytics4.09 Ratings00 Ratings
    Dialer compliance6.08 Ratings00 Ratings
    Best Alternatives
    ConnectAndSellRecurly
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectAndSellRecurly
    Likelihood to Recommend
    5.0
    (10 ratings)
    8.4
    (25 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (11 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ConnectAndSellRecurly
    Likelihood to Recommend
    ConnectAndSell, Inc.
    If your organization relies on outbound leads through cold calling, this is a great tool for you. ConnectAndSell definitely made the associate's jobs easier at our company and allowed them to produce greater output than they could have done manually without such a tool. This tool is less appropriate if cold calling isn't a big part of your company's lead generation efforts.
    Incentivized
    Read full review
    Recurly
    Recurly is great for tracking transactions and reviewing payment method declines. The platform is extremely helpful when dealing with scenarios where someone believes they have been fraudulently charged for the product. Recurly allows for transaction filtering, which is very helpful when trying to find possibly fraudulent charges very easy. If expecting precise, detailed information about a card decline, Recurly would not be very helpful.
    Incentivized
    Read full review
    Pros
    ConnectAndSell, Inc.
    • Builds lead lists.
    • Maximizes connections with prospects.
    • Provides guidance for how to approach future prospects.
    • Leaves strategic voicemails for prospects.
    • Sends emails based on programmable metrics.
    Incentivized
    Read full review
    Recurly
    • It handles 1:1 and 1:many accounts to subscription set up.
    • It has a good billing customization option (cadence, pricing, etc.)
    • Can easily set up a customer account and invoice - billing link can be generated so no need to take credit card info over chat, phone, or email.
    • Great and responsive customer support.
    • Supports multi-language.
    Incentivized
    Read full review
    Cons
    ConnectAndSell, Inc.
    • One thing that's been difficult about Connect and Sell is some people can tell you've been patched through so if you can work past the initial conversation it ends up working great.
    • The system has worked great with outreach which we've integrated our contacts directly into the system. Because of this the connection between outreach and connect and sell don't always communicate calls and metrics which are crucial for us to know conversion rates.
    • We had a hard time getting the system implemented quickly and working the way we wanted it to. Because of the implementation specialist we were working with problems weren't solved quickly rather they were worked through quickly however they were solved.
    Incentivized
    Read full review
    Recurly
    • I really can't think of any shortcomings on Recurly because they have tried to cover all bases well. However, I believe that pricing could be little competitive because Recurly can become quite expensive when you have acquired a good number of subscribers. So apart from price, there are no shortcomings I can think of on product side.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectAndSell, Inc.
    For the right reps who are good at talking to prospects who aren't expecting their call, this is a no brainer.
    Read full review
    Recurly
    I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
    Incentivized
    Read full review
    Usability
    ConnectAndSell, Inc.
    No answers on this topic
    Recurly
    Recurly is very good at showing all the data we need to see on a day to day basis. Keeping track of invoices and subscriptions across many markets helps us see the overall map of our business operations. Our representatives that do not work in billing can easily understand from viewing the platform of our progress.
    Incentivized
    Read full review
    Support Rating
    ConnectAndSell, Inc.
    I have had a few support calls with their people. They are totally reachable and helpful, sharing screens, controlling my screen, showing why things happened, not just correcting it. If you have an issue with the software, let them help. They are there for you, and they are friendly, accessible, and happy to do their job.
    Incentivized
    Read full review
    Recurly
    They have always been quick to respond and help. I love their chat feature at the bottom right-hand corner of the platform.
    Incentivized
    Read full review
    Alternatives Considered
    ConnectAndSell, Inc.
    We have moved to Salesloft. Salesloft gave us greater visibility into performance metrics and integrated with more software which in turn helped streamline our business.
    Incentivized
    Read full review
    Recurly
    Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients are processed through Recurly.
    Incentivized
    Read full review
    Return on Investment
    ConnectAndSell, Inc.
    • It gives you greater potential to lock in a client, but I'm not sure from my end if this ROI is worth the headaches. It has a lot of work before it can become a truly reliable source for outbounding.
    Incentivized
    Read full review
    Recurly
    • Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
    • Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
    Incentivized
    Read full review
    ScreenShots

    ConnectAndSell Screenshots

    Screenshot of ConnectAndSell Advanced Sales Acceleration Technology

    Recurly Screenshots

    Screenshot of Payments with smart routing to improve transaction success rates and conversions by offering a variety of payment methods, such as credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, and ACH.Screenshot of The flexible ways to configure subscription billings workflows, and automate recurring invoicing based on the subscription parameters.Screenshot of Automated dunning communications to increase collection effectiveness. Configurable across period and timing, if the payment is past due or declined, selected and personalized dunning campaign launch.Screenshot of The features to set up and test different products, plans, and pricing options, plus promotional tools like free trials, coupons, and gift subscriptions and cards to attract more customers.Screenshot of Recurly analytics, which provides a 360° view into the health of a subscription business's plan performance, churn trends, campaigns results, financial metrics. These inform decisions for business growth.