What users are saying about
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Top Rated
716 Ratings
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Top Rated
661 Ratings

Constant Contact

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Top Rated
716 Ratings
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Score 8.1 out of 100

Insightly

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Top Rated
661 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Email & Online Marketing

    7.7

    Constant Contact

    77%

    Insightly

    Feature Set Not Supported
    N/A
    Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    7.8
    78%
    82 Ratings
    N/A
    0 Ratings

    Dynamic content

    7.6
    76%
    82 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    7.5
    75%
    81 Ratings
    N/A
    0 Ratings

    Landing pages

    7.6
    76%
    56 Ratings
    N/A
    0 Ratings

    A/B testing

    7.4
    74%
    52 Ratings
    N/A
    0 Ratings

    Mobile optimization

    8.0
    80%
    85 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    8.6
    86%
    135 Ratings
    N/A
    0 Ratings

    List management

    8.4
    84%
    90 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    6.7
    67%
    47 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    7.8

    Constant Contact

    78%

    Insightly

    Feature Set Not Supported
    N/A
    Constant Contact ranks higher in 3/3 features

    Dashboards

    7.8
    78%
    87 Ratings
    N/A
    0 Ratings

    Standard reports

    8.2
    82%
    87 Ratings
    N/A
    0 Ratings

    Custom reports

    7.5
    75%
    58 Ratings
    N/A
    0 Ratings

    Pre-Send Testing

    8.1

    Constant Contact

    81%

    Insightly

    Feature Set Not Supported
    N/A
    Constant Contact ranks higher in 8/8 features

    URL Validation

    8.4
    84%
    31 Ratings
    N/A
    0 Ratings

    Link Tracking

    8.0
    80%
    34 Ratings
    N/A
    0 Ratings

    Image Validation

    8.2
    82%
    31 Ratings
    N/A
    0 Ratings

    Inbox Display

    8.0
    80%
    34 Ratings
    N/A
    0 Ratings

    Email Accessibility Tools

    8.0
    80%
    28 Ratings
    N/A
    0 Ratings

    Spelling and Grammar Check

    7.8
    78%
    31 Ratings
    N/A
    0 Ratings

    Spam Testing

    7.8
    78%
    26 Ratings
    N/A
    0 Ratings

    Email Previews

    8.6
    86%
    40 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Constant Contact

    Feature Set Not Supported
    N/A
    8.1

    Insightly

    81%
    Insightly ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.0
    90%
    304 Ratings

    Workflow management

    N/A
    0 Ratings
    8.7
    87%
    272 Ratings

    Territory management

    N/A
    0 Ratings
    8.1
    81%
    31 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.4
    84%
    279 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    8.7
    87%
    284 Ratings

    Contract management

    N/A
    0 Ratings
    6.5
    65%
    21 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.8
    78%
    24 Ratings

    Interaction tracking

    N/A
    0 Ratings
    8.1
    81%
    249 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    7.7
    77%
    24 Ratings

    Customer Service & Support

    Constant Contact

    Feature Set Not Supported
    N/A
    7.1

    Insightly

    71%
    Insightly ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    Call center management

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Help desk management

    N/A
    0 Ratings
    7.1
    71%
    9 Ratings

    Marketing Automation

    Constant Contact

    Feature Set Not Supported
    N/A
    8.0

    Insightly

    80%
    Insightly ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.1
    81%
    237 Ratings

    Email marketing

    N/A
    0 Ratings
    8.0
    80%
    192 Ratings

    CRM Project Management

    Constant Contact

    Feature Set Not Supported
    N/A
    7.6

    Insightly

    76%
    Insightly ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    8.4
    84%
    292 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    6.0
    60%
    39 Ratings

    Reporting

    N/A
    0 Ratings
    8.3
    83%
    245 Ratings

    CRM Reporting & Analytics

    Constant Contact

    Feature Set Not Supported
    N/A
    8.2

    Insightly

    82%
    Insightly ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    7.0
    70%
    92 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.8
    88%
    242 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.7
    87%
    234 Ratings

    Customization

    Constant Contact

    Feature Set Not Supported
    N/A
    7.5

    Insightly

    75%
    Insightly ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.6
    86%
    266 Ratings

    Custom objects

    N/A
    0 Ratings
    7.7
    77%
    34 Ratings

    Scripting environment

    N/A
    0 Ratings
    6.8
    68%
    6 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.0
    70%
    124 Ratings

    Security

    Constant Contact

    Feature Set Not Supported
    N/A
    8.7

    Insightly

    87%
    Insightly ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.8
    88%
    202 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.5
    85%
    133 Ratings

    Social CRM

    Constant Contact

    Feature Set Not Supported
    N/A
    7.4

    Insightly

    74%
    Insightly ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    6.8
    68%
    25 Ratings

    Social engagement

    N/A
    0 Ratings
    8.0
    80%
    78 Ratings

    Integrations with 3rd-party Software

    Constant Contact

    Feature Set Not Supported
    N/A
    6.6

    Insightly

    66%
    Insightly ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    8.1
    81%
    100 Ratings

    Compensation management

    N/A
    0 Ratings
    5.1
    51%
    4 Ratings

    Platform

    Constant Contact

    Feature Set Not Supported
    N/A
    8.9

    Insightly

    89%
    Insightly ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.9
    89%
    259 Ratings

    Attribute Ratings

    • Constant Contact is rated higher in 8 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Performance, Support Rating, Online Training, Implementation Rating, Product Scalability
    • Insightly is rated higher in 1 area: Availability

    Likelihood to Recommend

    8.3

    Constant Contact

    83%
    106 Ratings
    8.2

    Insightly

    82%
    329 Ratings

    Likelihood to Renew

    9.0

    Constant Contact

    90%
    21 Ratings
    7.1

    Insightly

    71%
    20 Ratings

    Usability

    10.0

    Constant Contact

    100%
    9 Ratings
    9.0

    Insightly

    90%
    62 Ratings

    Availability

    9.0

    Constant Contact

    90%
    4 Ratings
    10.0

    Insightly

    100%
    6 Ratings

    Performance

    10.0

    Constant Contact

    100%
    4 Ratings
    8.3

    Insightly

    83%
    44 Ratings

    Support Rating

    10.0

    Constant Contact

    100%
    17 Ratings
    8.4

    Insightly

    84%
    42 Ratings

    Online Training

    10.0

    Constant Contact

    100%
    1 Rating
    9.0

    Insightly

    90%
    5 Ratings

    Implementation Rating

    10.0

    Constant Contact

    100%
    9 Ratings
    8.6

    Insightly

    86%
    57 Ratings

    Product Scalability

    10.0

    Constant Contact

    100%
    1 Rating
    7.8

    Insightly

    78%
    6 Ratings

    Likelihood to Recommend

    Constant Contact

    Constant Contact is great when trying to target specific market segments. We typically like to segment our master list by region, but also have product segments, as well. They do provide pre-made segments to start you off too.We don't usually use their email builder, we find others to be more flexible, intuitive, and have more variety. We do prefer emailing from Constant Contact, however.
    Anonymous | TrustRadius Reviewer

    Insightly

    I think Insightly is a pretty good option for anyone looking for a database for their contacts. The different plans allow for a small number of contacts to a larger number for bigger companies. I'm not sure that really is a database that is completely perfect for everyone, but Insightly does a great job of covering at least a little bit of everything which makes it relevant to a lot of industries. I would say that if you are a really tiny company, this probably isn't the best software for your contact.
    Amy O'Day | TrustRadius Reviewer

    Pros

    Constant Contact

    • You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
    • Easy to use for folks who are not tech savvy.
    • Very quick upload speed for contact lists when compared with other email marketing vendors.
    • Easy to customize contact lists.
    • Displays much more consistently across different email clients when compared with other email marketing vendors.
    Anonymous | TrustRadius Reviewer

    Insightly

    • It is a great CRM tool that is very intuitive and makes it easy to manage opportunities.
    • I like that it can clearly show activity on projects, schedule tasks, and effectively manage directory contacts.
    • I can automatically subscribe my leads to the email list through the web forms provided by Insightly.
    Michael Guth | TrustRadius Reviewer

    Cons

    Constant Contact

    • The interface is definitely a bit difficult to use and it takes some getting used to.
    • More customization and exporting of html would be awesome.
    • They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.
    Anonymous | TrustRadius Reviewer

    Insightly

    • Without putting information in Notes, there is no way to maintain multiple fields' yearly information over several years.
    • Would like to be able to edit (re-order) the list of LIST VIEW queries
    • It would be great if the STATE field had a dropdown with the states listed
    • In NOTES, you can report on Comment count - It would be nice you could report on comment count in TASKS also
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Constant Contact

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $9.99 per month

    Constant Contact Editions & Modules

    Edition
    Core$9.991
    Plus$45.001
    1. per month
    Additional Pricing Details

    Insightly

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month Up to 2 users

    Insightly Editions & Modules

    Edition
    Plus$29.001
    Professional$49.001
    Enterprise$99.001
    Free$02
    1. Per User/Per Month (billed annually)
    2. per month Up to 2 users
    Additional Pricing Details

    Likelihood to Renew

    Constant Contact

    Constant Contact 9.0
    Based on 21 answers
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

    Insightly

    Insightly 7.1
    Based on 20 answers
    Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
    Vanessa Johnson | TrustRadius Reviewer

    Usability

    Constant Contact

    Constant Contact 10.0
    Based on 9 answers
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Giselle Aguiar | TrustRadius Reviewer

    Insightly

    Insightly 9.0
    Based on 62 answers
    Insightly cannot store large amount of data as it has limitation of storing large amount of data and that requires a lot of effort. It requires great amount of computation time as well to perform territory and customer segmentation analysis based on algorithm used which leads to delay in delivery of projects.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Constant Contact

    Constant Contact 9.0
    Based on 4 answers
    No major problems in sending out the email campaigns and accessing the analytics
    Anonymous | TrustRadius Reviewer

    Insightly

    Insightly 10.0
    Based on 6 answers
    Knock on wood... I haven't had any difficulties with Insightly's availability to-date. I mostly use it on my desktop and infrequently access via my Android phone. No access issues.
    Jane Beisell PMP, CIA | TrustRadius Reviewer

    Performance

    Constant Contact

    Constant Contact 10.0
    Based on 4 answers
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Anonymous | TrustRadius Reviewer

    Insightly

    Insightly 8.3
    Based on 44 answers
    The interface is very user friendly and easy to navigate. Reports can quickly be made, including custom fields.The website response has always been quick to load and has never been unavailable when I have needed access. They listen to requests for additional or custom features, and they hold workshops frequently to assist new and experienced users.
    Douglas Psulkowski, P.E. | TrustRadius Reviewer

    Support Rating

    Constant Contact

    Constant Contact 10.0
    Based on 17 answers
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Anonymous | TrustRadius Reviewer

    Insightly

    Insightly 8.4
    Based on 42 answers
    We're very disappointed with the technical support Insightly has to offer. Firstly, there is a lack of proper training modules or technical resources available online, even with a strong community of users. Then, their support team is highly unresponsive and so slow in getting a speedy resolution to your problem. We have faced issues in the past and it was almost impossible to get in touch with their support team. On the other hand, during implementation, their support team was great and made sure everything was set up properly and smoothly.
    Shivam Bhatt | TrustRadius Reviewer

    Online Training

    Constant Contact

    Constant Contact 10.0
    Based on 1 answer
    No answer on this topic is available.

    Insightly

    Insightly 9.0
    Based on 5 answers
    Insightly is a very useful tool, it has the essential capabilities that a company need. Easy to use and very intuitive, so, you don't need tutorial or extra documents. Navigation inside the platform is quite simple. You will be able to store your client's information, about your potential business opportunities, organize teams and users and, connect your emails
    Eduardo Reyes | TrustRadius Reviewer

    Implementation Rating

    Constant Contact

    Constant Contact 10.0
    Based on 9 answers
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Anonymous | TrustRadius Reviewer

    Insightly

    Insightly 8.6
    Based on 57 answers
    The only missing thing at this time that would make our implementation complete would be a tighter integration with Xero allowing us to send quotes and report on quotes from Insightly!Xero has, excuse the pun, ZERO reporting on quotes sent!!!They are both very good products, however it's the little things that make good GREAT!
    Jeremy Grant | TrustRadius Reviewer

    Alternatives Considered

    Constant Contact

    We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
    Anonymous | TrustRadius Reviewer

    Insightly

    Insightly is cheaper compared to Intercom and catered to our needs as much as we wanted, hence we chose Insightly. They do offer the usual CRM things we needed, on top of which they also support workflow automation, email management as well as marketing tool. So no sense in choosing another expensive software compared to this one.
    Anonymous | TrustRadius Reviewer

    Scalability

    Constant Contact

    Constant Contact 10.0
    Based on 1 answer
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Anonymous | TrustRadius Reviewer

    Insightly

    Insightly 7.8
    Based on 6 answers
    (+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of.(-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
    Phil Cashen | TrustRadius Reviewer

    Return on Investment

    Constant Contact

    • Good email marketing option that we need to expand on
    • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
    • Very affordable and we plan in keeping it as a resource
    Terri Betts | TrustRadius Reviewer

    Insightly

    • The sales process has been more accessible and it has also been easier to read reports, avoiding the previous confusion.
    • As it is an all-in-one platform, less staff is required to do CRM and project monitoring.
    • I have been able to attract a large number of new clients by being able to have a different CRM platform where an excellent operation and performance is found, streamlining the work process.
    Stella Olsson | TrustRadius Reviewer

    Screenshots

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