What users are saying about
5 Ratings
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Top Rated
1246 Ratings
5 Ratings
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Score 9.6 out of 100

UKG Pro

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Top Rated
1246 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • Core HR ranks higher in 11 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

9.3

Core HR

93%
8.2

UKG Pro

82%
Core HR ranks higher in 7/7 features

Employee demographic data

9.0
90%
3 Ratings
8.8
88%
672 Ratings

Employment history

10.0
100%
3 Ratings
8.4
84%
699 Ratings

Job profiles and administration

9.5
95%
3 Ratings
8.4
84%
675 Ratings

Workflow for transfers, promotions, pay raises, etc.

10.0
100%
3 Ratings
8.1
81%
663 Ratings

Organizational charting

9.0
90%
3 Ratings
7.7
77%
586 Ratings

Organization and location management

9.0
90%
3 Ratings
8.0
80%
602 Ratings

Compliance data (COBRA, OSHA, etc.)

8.5
85%
3 Ratings
7.9
79%
473 Ratings

Payroll Management

9.4

Core HR

94%
8.5

UKG Pro

85%
Core HR ranks higher in 6/7 features

Pay calculation

10.0
100%
3 Ratings
9.0
90%
652 Ratings

Support for external payroll vendors

9.0
90%
2 Ratings
8.4
84%
303 Ratings

Off-cycle/On-Demand payment

10.0
100%
1 Rating
8.6
86%
173 Ratings

Benefit plan administration

9.5
95%
3 Ratings
8.0
80%
592 Ratings

Direct deposit files

8.0
80%
3 Ratings
9.0
90%
645 Ratings

Salary revision and increment management

10.0
100%
3 Ratings
8.5
85%
525 Ratings

Reimbursement management

9.5
95%
3 Ratings
8.0
80%
60 Ratings

Leave and Attendance Management

8.8

Core HR

88%
7.8

UKG Pro

78%
Core HR ranks higher in 2/3 features

Approval workflow

9.0
90%
3 Ratings
8.1
81%
461 Ratings

Balance details

7.5
75%
3 Ratings
7.8
78%
484 Ratings

Annual carry-forward and encashment

10.0
100%
3 Ratings
7.6
76%
399 Ratings

Employee Self Service

9.2

Core HR

92%
8.6

UKG Pro

86%
Core HR ranks higher in 4/5 features

View and generate pay and benefit information

7.5
75%
2 Ratings
8.9
89%
709 Ratings

Update personal information

10.0
100%
3 Ratings
9.0
90%
713 Ratings

View company policy documentation

9.5
95%
2 Ratings
8.7
87%
509 Ratings

Employee recognition

9.0
90%
3 Ratings
7.8
78%
257 Ratings

View job history

10.0
100%
3 Ratings
8.8
88%
698 Ratings

Asset Management

9.0

Core HR

90%
7.1

UKG Pro

71%
Core HR ranks higher in 1/1 features

Tracking of all physical assets

9.0
90%
2 Ratings
7.1
71%
173 Ratings

HR Reporting

9.0

Core HR

90%
7.2

UKG Pro

72%
Core HR ranks higher in 3/3 features

Report builder

9.5
95%
3 Ratings
7.4
74%
656 Ratings

Pre-built reports

9.0
90%
3 Ratings
7.7
77%
667 Ratings

Ability to combine HR data with external data

8.5
85%
2 Ratings
6.7
67%
452 Ratings

Onboarding

9.3

Core HR

93%
8.3

UKG Pro

83%
Core HR ranks higher in 2/2 features

New hire portal

9.0
90%
3 Ratings
8.4
84%
499 Ratings

Manager tracking tools

9.5
95%
3 Ratings
8.2
82%
402 Ratings

Performance and Goals

9.4

Core HR

94%
7.8

UKG Pro

78%
Core HR ranks higher in 4/4 features

Corporate goal setting

9.5
95%
2 Ratings
7.9
79%
261 Ratings

Individual goal setting

10.0
100%
2 Ratings
7.9
79%
323 Ratings

Line-of sight-visibility

9.0
90%
2 Ratings
7.6
76%
226 Ratings

Performance tracking

9.0
90%
2 Ratings
7.8
78%
303 Ratings

Performance Management

8.7

Core HR

87%
8.1

UKG Pro

81%
Core HR ranks higher in 3/5 features

Performance plans

7.5
75%
3 Ratings
8.1
81%
372 Ratings

Performance improvement plans

9.5
95%
3 Ratings
7.8
78%
292 Ratings

Review status tracking

9.5
95%
3 Ratings
8.2
82%
391 Ratings

Review reminders

9.0
90%
3 Ratings
8.1
81%
356 Ratings

Multiple review frequency

8.0
80%
2 Ratings
8.2
82%
299 Ratings

Succession Planning

8.5

Core HR

85%
7.5

UKG Pro

75%
Core HR ranks higher in 3/4 features

Create succession plans/pools

8.5
85%
2 Ratings
7.1
71%
135 Ratings

Candidate ranking

8.5
85%
2 Ratings
7.6
76%
141 Ratings

Candidate search

7.5
75%
2 Ratings
7.7
77%
141 Ratings

Candidate development

9.5
95%
2 Ratings
7.5
75%
134 Ratings

Recruiting / ATS

9.2

Core HR

92%
8.1

UKG Pro

81%
Core HR ranks higher in 7/7 features

Job Requisition Management

9.0
90%
3 Ratings
8.1
81%
396 Ratings

Company Website Posting

10.0
100%
2 Ratings
8.7
87%
380 Ratings

Publish to Social Media

8.0
80%
2 Ratings
8.0
80%
301 Ratings

Job Search Site Posting

9.5
95%
2 Ratings
8.3
83%
354 Ratings

Duplicate Candidate Prevention

8.5
85%
2 Ratings
7.5
75%
293 Ratings

Applicant Tracking

9.5
95%
3 Ratings
8.4
84%
380 Ratings

Notifications and Alerts

10.0
100%
3 Ratings
7.9
79%
355 Ratings

Attribute Ratings

  • Core HR is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.5

Core HR

95%
3 Ratings
8.4

UKG Pro

84%
865 Ratings

Likelihood to Renew

Core HR

N/A
0 Ratings
9.7

UKG Pro

97%
190 Ratings

Usability

Core HR

N/A
0 Ratings
7.8

UKG Pro

78%
148 Ratings

Availability

Core HR

N/A
0 Ratings
9.0

UKG Pro

90%
128 Ratings

Performance

Core HR

N/A
0 Ratings
8.4

UKG Pro

84%
479 Ratings

Support Rating

Core HR

N/A
0 Ratings
8.1

UKG Pro

81%
785 Ratings

In-Person Training

Core HR

N/A
0 Ratings
8.0

UKG Pro

80%
83 Ratings

Online Training

Core HR

N/A
0 Ratings
8.0

UKG Pro

80%
195 Ratings

Implementation Rating

Core HR

N/A
0 Ratings
8.4

UKG Pro

84%
152 Ratings

Product Scalability

Core HR

N/A
0 Ratings
8.8

UKG Pro

88%
89 Ratings

Likelihood to Recommend

Core HR

Core HR is software that can so easily fit on any kind of HR management system. It has amazing features. In case of new recruitment applicant tracking, application management, approval process control, etc could easily solve with Core HR. It is very much suited for company records management. It is a complete database for current employees as well.
Muhammad Sadequl Islam | TrustRadius Reviewer

UKG Pro

I love that UKG [Pro] is open to new ideas and implementing changes based on client feedback. UKG [Pro] has a very robust reporting and analytic database with BI reporting. [The] platform is setup to handle the full life cycle of employees and is very user-friendly. UKG [Pro] is always upgrading and coming up with new products to enhance [the] user and admin experience.
Tonia Douglas | TrustRadius Reviewer

Pros

Core HR

  • Functioning is very easy and very much clear to the new users as well.
  • Detailed payroll structure of your compensation.
  • Salary slip is available for all the previous months as well.
  • Claiming of different allowances like phone bill, internet bill, shift allowance etc are very simple.
  • We can easily track the time and attendance.
Mohammad Equbal | TrustRadius Reviewer

UKG Pro

  • People Analytics reporting is great - with the Cognos Analytics background to create all types of reporting; from dashboards to simple reporting
  • Employee Self Service - allowing the employee to own their information and providing helpful space for them to maintain it with the web and mobile app
  • Manager Self Service - putting information in Managers' hands in order to get them to make the best decisions on their personnel. The roles that add the My Team menu allow Managers to see Talent, Job, Compensation, and other information for all their folks and also compare to the rest of the team.
Richard Grossman | TrustRadius Reviewer

Cons

Core HR

  • I would love the ability for reviews to be deleted.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

UKG Pro

  • From what I've recently seen, some of the new models of time clocks offered by UKG are not as user-friendly as previous models that will soon no longer be supported. We are still waiting on further info on other options/clocks that won't extend the time it takes our hourly employees to enter new time/projects that they are working on.
Wendy Thompson | TrustRadius Reviewer

Pricing Details

Core HR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Core HR

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.7
Based on 190 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Core HR

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 7.8
Based on 148 answers
There is a lot of functionality that we still have not been able to take advantage of due to getting our system up and running. Customer Service is a little strained at the moment due to the recent M&A's. I expect that things will get better in due time as we become more familiar with the system and customer service improves.
Chanel M Nelson, MHRM | TrustRadius Reviewer

Reliability and Availability

Core HR

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 9.0
Based on 128 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Juan Osegueda | TrustRadius Reviewer

Performance

Core HR

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.4
Based on 479 answers
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Christi Wehby | TrustRadius Reviewer

Support Rating

Core HR

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.1
Based on 785 answers
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Jeremy Johnson | TrustRadius Reviewer

In-Person Training

Core HR

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.0
Based on 83 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Core HR

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.0
Based on 195 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

Core HR

No score
No answers yet
No answers on this topic

UKG Pro

UKG Pro 8.4
Based on 152 answers
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Core HR

The previous software I used was so limited in various core HR functions. On the other hand Core HR meets up our almost every requirement. And the very most reason to switch into Core HR is it has a free trail version for the users. That gives you much flexibility to check everything out properly
Muhammad Sadequl Islam | TrustRadius Reviewer

UKG Pro

UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Aaron White | TrustRadius Reviewer

Scalability

Return on Investment

Core HR

  • We can see our all details here like salary statement.
  • Payroll information(complete breakup of you compensation).
  • Claim different allowances with this tool and track it as well.
  • Track your time and attendance here.
  • We can modify the shift plan here and change the WOs but it will go for approval to your manager.
  • The process of changing the WOs, regularization is little difficult.
Mohammad Equbal | TrustRadius Reviewer

UKG Pro

  • UKG has many great features that help streamline our processes and help us to better manage our time. We are excited to be adding the case management and file management this year and our hope is this will benefit all departments.
Victoria Tourangeau | TrustRadius Reviewer

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