Core HR vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Core HR
Score 9.5 out of 10
N/A
Core HR provides users with the ability to access employee information anywhere via the cloud. Users can also track and analyze employee pay and performance across the entire workforce.N/A
UKG Pro
Score 7.8 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
Core HRUKG Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Core HRUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Core HRUKG Pro
Considered Both Products
Core HR

No answer on this topic

UKG Pro
Chose UKG Pro
UKG is more focused on HR than others which means the R&D is better spent for HR Professionals.
Chose UKG Pro
Workday Payroll is not at the same level of Ultipro and Workday as a company are not flexible and adaptable, so it would be hard to fulfill our business needs if we moved to Workday Payroll.

SAP is a very comprehensive solution but would not be as flexible for our current needs …
Top Pros
Top Cons
Features
Core HRUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Core HR
9.3
3 Ratings
16% above category average
UKG Pro
8.4
809 Ratings
6% above category average
Employee demographic data9.03 Ratings8.7737 Ratings
Employment history10.03 Ratings8.7768 Ratings
Job profiles and administration9.53 Ratings8.4738 Ratings
Workflow for transfers, promotions, pay raises, etc.10.03 Ratings8.4727 Ratings
Organizational charting9.03 Ratings7.9649 Ratings
Organization and location management9.03 Ratings8.5661 Ratings
Compliance data (COBRA, OSHA, etc.)8.53 Ratings8.3522 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Core HR
9.4
3 Ratings
16% above category average
UKG Pro
8.7
751 Ratings
8% above category average
Pay calculation10.03 Ratings9.1714 Ratings
Support for external payroll vendors9.02 Ratings8.7340 Ratings
Off-cycle/On-Demand payment10.01 Ratings8.9236 Ratings
Benefit plan administration9.53 Ratings8.2649 Ratings
Direct deposit files7.93 Ratings9.3707 Ratings
Salary revision and increment management10.03 Ratings8.7578 Ratings
Reimbursement management9.53 Ratings8.057 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Core HR
8.9
3 Ratings
9% above category average
UKG Pro
8.3
568 Ratings
2% above category average
Approval workflow9.03 Ratings8.8509 Ratings
Balance details7.63 Ratings8.2533 Ratings
Annual carry-forward and encashment10.03 Ratings7.9437 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Core HR
9.2
3 Ratings
12% above category average
UKG Pro
8.6
804 Ratings
5% above category average
View and generate pay and benefit information7.62 Ratings8.8775 Ratings
Update personal information10.03 Ratings8.9781 Ratings
View company policy documentation9.52 Ratings8.6569 Ratings
Employee recognition9.03 Ratings7.8291 Ratings
View job history10.03 Ratings8.8765 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Core HR
9.0
2 Ratings
13% above category average
UKG Pro
8.8
191 Ratings
11% above category average
Tracking of all physical assets9.02 Ratings8.8191 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Core HR
9.0
3 Ratings
17% above category average
UKG Pro
7.9
740 Ratings
4% above category average
Report builder9.53 Ratings7.9719 Ratings
Pre-built reports9.03 Ratings8.0730 Ratings
Ability to combine HR data with external data8.42 Ratings7.8499 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Core HR
9.3
3 Ratings
14% above category average
UKG Pro
8.7
563 Ratings
8% above category average
New hire portal9.03 Ratings8.5560 Ratings
Manager tracking tools9.53 Ratings8.8449 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Core HR
9.4
2 Ratings
15% above category average
UKG Pro
8.0
379 Ratings
2% below category average
Corporate goal setting9.52 Ratings8.3295 Ratings
Individual goal setting10.02 Ratings7.8361 Ratings
Line-of sight-visibility9.02 Ratings8.1253 Ratings
Performance tracking9.02 Ratings7.9335 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Core HR
8.7
3 Ratings
8% above category average
UKG Pro
8.2
468 Ratings
2% above category average
Performance plans7.53 Ratings8.0417 Ratings
Performance improvement plans9.53 Ratings7.9328 Ratings
Review status tracking9.53 Ratings8.4438 Ratings
Review reminders9.03 Ratings8.3400 Ratings
Multiple review frequency7.92 Ratings8.5338 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Core HR
8.5
2 Ratings
6% above category average
UKG Pro
8.8
189 Ratings
10% above category average
Create succession plans/pools8.42 Ratings8.8156 Ratings
Candidate ranking8.52 Ratings8.8166 Ratings
Candidate search7.52 Ratings8.7165 Ratings
Candidate development9.52 Ratings8.9154 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Core HR
9.2
3 Ratings
16% above category average
UKG Pro
8.4
461 Ratings
7% above category average
Job Requisition Management9.03 Ratings8.5439 Ratings
Company Website Posting10.02 Ratings9.0427 Ratings
Publish to Social Media8.02 Ratings8.5338 Ratings
Job Search Site Posting9.52 Ratings8.8395 Ratings
Duplicate Candidate Prevention8.42 Ratings7.1328 Ratings
Applicant Tracking9.53 Ratings8.4426 Ratings
Notifications and Alerts10.03 Ratings8.7392 Ratings
Best Alternatives
Core HRUKG Pro
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.1 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Core HRUKG Pro
Likelihood to Recommend
9.4
(3 ratings)
8.5
(936 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(194 ratings)
Usability
-
(0 ratings)
8.8
(188 ratings)
Availability
-
(0 ratings)
10.0
(74 ratings)
Performance
-
(0 ratings)
9.4
(331 ratings)
Support Rating
-
(0 ratings)
5.6
(493 ratings)
In-Person Training
-
(0 ratings)
9.7
(87 ratings)
Online Training
-
(0 ratings)
9.3
(202 ratings)
Implementation Rating
-
(0 ratings)
9.9
(86 ratings)
Configurability
-
(0 ratings)
9.9
(76 ratings)
Ease of integration
-
(0 ratings)
10.0
(65 ratings)
Product Scalability
-
(0 ratings)
9.2
(93 ratings)
Vendor post-sale
-
(0 ratings)
7.5
(55 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(48 ratings)
User Testimonials
Core HRUKG Pro
Likelihood to Recommend
HR Cloud
Core HR is software that can so easily fit on any kind of HR management system. It has amazing features. In case of new recruitment applicant tracking, application management, approval process control, etc could easily solve with Core HR. It is very much suited for company records management. It is a complete database for current employees as well.
Read full review
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
Pros
HR Cloud
  • Functioning is very easy and very much clear to the new users as well.
  • Detailed payroll structure of your compensation.
  • Salary slip is available for all the previous months as well.
  • Claiming of different allowances like phone bill, internet bill, shift allowance etc are very simple.
  • We can easily track the time and attendance.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
HR Cloud
  • I would love the ability for reviews to be deleted.
Read full review
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
Likelihood to Renew
HR Cloud
No answers on this topic
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
Usability
HR Cloud
No answers on this topic
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
Read full review
Reliability and Availability
HR Cloud
No answers on this topic
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review
Performance
HR Cloud
No answers on this topic
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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Support Rating
HR Cloud
No answers on this topic
UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
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In-Person Training
HR Cloud
No answers on this topic
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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Online Training
HR Cloud
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
HR Cloud
No answers on this topic
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
HR Cloud
The previous software I used was so limited in various core HR functions. On the other hand Core HR meets up our almost every requirement. And the very most reason to switch into Core HR is it has a free trail version for the users. That gives you much flexibility to check everything out properly
Read full review
UKG
UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
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Scalability
HR Cloud
No answers on this topic
UKG
Read full review
Return on Investment
HR Cloud
  • We can see our all details here like salary statement.
  • Payroll information(complete breakup of you compensation).
  • Claim different allowances with this tool and track it as well.
  • Track your time and attendance here.
  • We can modify the shift plan here and change the WOs but it will go for approval to your manager.
  • The process of changing the WOs, regularization is little difficult.
Read full review
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
Read full review
ScreenShots

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice