What users are saying about
Top Rated
153 Ratings
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71 Ratings
Top Rated
153 Ratings
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Score 8.4 out of 100

Webex Events

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71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

CrowdCompass

CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
Blu Nordgren | TrustRadius Reviewer

Webex Events

Cisco Webex Events is well suited for internal meetings or all-staff presentations. I would not recommend it be used for client-facing or stakeholder presentations, education seminars or any particular event where a branding opportunity would be valuable (since this is unavailable in Webex Events)
Camille Boukhaled | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

CrowdCompass
Webex Events
7.7
Dashboards
CrowdCompass
Webex Events
8.1
Data exportability
CrowdCompass
Webex Events
7.3

Performance & Compatibility of Online Events Software

CrowdCompass
Webex Events
8.2
High quality audio
CrowdCompass
Webex Events
8.4
Mobile support
CrowdCompass
Webex Events
7.9

Online Meetings / Events

CrowdCompass
Webex Events
7.8
Calendar integration
CrowdCompass
Webex Events
8.3
Record meetings / events
CrowdCompass
Webex Events
7.9
Slideshows
CrowdCompass
Webex Events
8.3
Event registration
CrowdCompass
Webex Events
7.0

Online Events Collaboration

CrowdCompass
Webex Events
8.2
Audience polling
CrowdCompass
Webex Events
7.9
Q&A
CrowdCompass
Webex Events
8.5

Online Events Security

CrowdCompass
Webex Events
8.4
Participant roles & permissions
CrowdCompass
Webex Events
8.1
Confidential attendee list
CrowdCompass
Webex Events
8.7

Online Events Marketing

CrowdCompass
Webex Events
7.0
Branding options
CrowdCompass
Webex Events
7.4
Integration to Marketing Automation
CrowdCompass
Webex Events
6.7

Pros

CrowdCompass

  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
Pamela O'Connor, CMP | TrustRadius Reviewer

Webex Events

  • Training - trusted platform for training purposes
  • Real-time - remote participants can provide real-time feedback via voice or chat
  • Interface - the interface is fairly simple and easy to understand for someone who has never used the platform before. The barrier to entry is relatively low.
Marcus Manderson | TrustRadius Reviewer

Cons

CrowdCompass

  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
Anonymous | TrustRadius Reviewer

Webex Events

  • WebEx lacks some capability and functionality compared to other products available (i.e. Adobe Connect).
  • The video output that WebEx produces are in a format that is not universal (.arf). This means that editing the video can be somewhat troublesome.
  • WebEx sometimes has issues loading with certain browsers.
Brennan Andrews | TrustRadius Reviewer

Likelihood to Renew

CrowdCompass

CrowdCompass 7.0
Based on 10 answers
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 10.0
Based on 2 answers
Now it is a very reliable tool that we need, and we have to buy it as most of the organization uses it nowadays.
Seif Hanno | TrustRadius Reviewer

Usability

CrowdCompass

CrowdCompass 7.9
Based on 10 answers
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events.Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Jessica LOPES | TrustRadius Reviewer

Webex Events

Webex Events 7.6
Based on 11 answers
Cisco Webex Events allows us to connect with internal and external users. Cisco Webex Events is easy to use and set up. It has great video and audio quality. It has always been available for our scheduled events. And COVID-19, has allowed us to continue conducting our panel discussions and focus groups to keep new product development moving forward at a rapid pace.
Anonymous | TrustRadius Reviewer

Reliability and Availability

CrowdCompass

CrowdCompass 9.1
Based on 2 answers
Have not had any issues with availability
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 10.0
Based on 2 answers
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson | TrustRadius Reviewer

Performance

CrowdCompass

CrowdCompass 9.1
Based on 2 answers
Have had no issues
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 10.0
Based on 2 answers
Fast, reliable, and consistent performance
Marcus Manderson | TrustRadius Reviewer

Support Rating

CrowdCompass

CrowdCompass 8.2
Based on 40 answers
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 8.4
Based on 12 answers
The support I received was not that great. I've never spoken to a live person before, instead, I've only used their support portal. It answers a few FAQs but for the most part, it's lacking lots of potential information. This section titled "Popular Topics" could be improved upon and would help users to self-correct versus reaching out to someone at Webex with their issues.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Online Training

CrowdCompass

CrowdCompass 7.3
Based on 1 answer
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
Anonymous | TrustRadius Reviewer

Webex Events

No score
No answers yet
No answers on this topic

Implementation Rating

CrowdCompass

CrowdCompass 7.8
Based on 7 answers
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Jennifer Wenger | TrustRadius Reviewer

Webex Events

Webex Events 8.0
Based on 2 answers
The implementation process was fairly simple and straightforward
Marcus Manderson | TrustRadius Reviewer

Alternatives Considered

CrowdCompass

Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
Geoffrey Seiler | TrustRadius Reviewer

Webex Events

Our company tried RingCentral before switching over to Webex Events. Both are very similar when it comes to providing a platform to allow people to communicate with one another. Overall, Webex provided us with a much simpler interface to navigate. Webex also presented us with close to no technical issues whereas RingCentral gave us constant issues during meetings and events.
Anonymous | TrustRadius Reviewer

Scalability

CrowdCompass

CrowdCompass 8.2
Based on 1 answer
works great no matter what type of program or how many people attending
Anonymous | TrustRadius Reviewer

Webex Events

Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson | TrustRadius Reviewer

Return on Investment

CrowdCompass

  • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
  • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
  • Positive - adoption rates have been so high we are looking into using the program for more and more events
Chelsea Benge | TrustRadius Reviewer

Webex Events

  • We are currently only using Webex Events for webinars with external clients or stakeholders, since it is too cost prohibitive to use it internally.
  • Webex Events is cost prohibitive even for use with only external users, given that there are similar tools with similar functionality at lower price points.
  • Webex Events has enabled us to reach users far and wide, but is not unique in its ability to do this.
Anonymous | TrustRadius Reviewer

Pricing Details

CrowdCompass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CrowdCompass Editions & Modules

Additional Pricing Details

Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webex Events Editions & Modules

Edition
Try Webex EventsContact Sales
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    CrowdCompass
    8.1
    Webex Events
    7.6

    Likelihood to Renew

    CrowdCompass
    7.0
    Webex Events
    10.0

    Usability

    CrowdCompass
    7.9
    Webex Events
    7.6

    Reliability and Availability

    CrowdCompass
    9.1
    Webex Events
    10.0

    Performance

    CrowdCompass
    9.1
    Webex Events
    10.0

    Support Rating

    CrowdCompass
    8.2
    Webex Events
    8.4

    Online Training

    CrowdCompass
    7.3
    Webex Events

    Implementation Rating

    CrowdCompass
    7.8
    Webex Events
    8.0

    Scalability

    CrowdCompass
    8.2
    Webex Events
    9.0

    Add comparison