What users are saying about
156 Ratings
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Top Rated
70 Ratings
156 Ratings
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Score 8.5 out of 100

Webex Events

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Top Rated
70 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Webex Events is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CrowdCompass

80%
103 Ratings
9.4

Webex Events

94%
48 Ratings

Likelihood to Renew

7.0

CrowdCompass

70%
10 Ratings

Webex Events

N/A
0 Ratings

Usability

7.4

CrowdCompass

74%
10 Ratings

Webex Events

N/A
0 Ratings

Availability

9.1

CrowdCompass

91%
2 Ratings

Webex Events

N/A
0 Ratings

Performance

9.1

CrowdCompass

91%
2 Ratings

Webex Events

N/A
0 Ratings

Support Rating

8.0

CrowdCompass

80%
54 Ratings

Webex Events

N/A
0 Ratings

Online Training

7.3

CrowdCompass

73%
1 Rating

Webex Events

N/A
0 Ratings

Implementation Rating

7.7

CrowdCompass

77%
11 Ratings

Webex Events

N/A
0 Ratings

Configurability

8.2

CrowdCompass

82%
1 Rating

Webex Events

N/A
0 Ratings

Ease of integration

9.1

CrowdCompass

91%
1 Rating

Webex Events

N/A
0 Ratings

Product Scalability

8.2

CrowdCompass

82%
1 Rating

Webex Events

N/A
0 Ratings

Vendor post-sale

9.1

CrowdCompass

91%
1 Rating

Webex Events

N/A
0 Ratings

Vendor pre-sale

9.1

CrowdCompass

91%
1 Rating

Webex Events

N/A
0 Ratings

Likelihood to Recommend

Cvent

CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
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Cisco

It's a great platform for a virtual event as well as an easy way to create a phone app for an in-person or hybrid event. It's especially good if your event is not simply open to the public and you want to restrict access to the content to those who have paid/registered etc.
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Pros

Cvent

  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
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Cisco

  • Customer service and attention is the best that I have seen. We have use 4-5 different event app systems over the past decade and no one came close to socio in terms of both meeting our needs and responding to questions and issues
  • The product itself is flexible but fairly easy to use. We have a fairly complex event (120+ sessions over three days with hundreds of speakers) and not only did it handle it - but it looked good.
  • Socio continually adds improvements to the product that really do make it better. They provide ample information on how to use each new feature as well.
  • Many of the changes to the product I know came from direct requests made by our organization.
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Cons

Cvent

  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
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Cisco

  • The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed.
  • Inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account.
  • Documentation and knowledgebase could be more substantive.
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Pricing Details

CrowdCompass

Starting Price

$0

Editions & Modules

CrowdCompass editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Webex Events

    Starting Price

    Editions & Modules

    Webex Events editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Cvent

      We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
      Read full review

      Cisco

      No answers on this topic

      Usability

      Cvent

      It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
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      Cisco

      No answers on this topic

      Reliability and Availability

      Cvent

      Have not had any issues with availability
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      Cisco

      No answers on this topic

      Performance

      Cvent

      Have had no issues
      Read full review

      Cisco

      No answers on this topic

      Support Rating

      Cvent

      Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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      Cisco

      No answers on this topic

      Online Training

      Cvent

      Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
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      Cisco

      No answers on this topic

      Implementation Rating

      Cvent

      Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
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      Cisco

      No answers on this topic

      Alternatives Considered

      Cvent

      Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
      Read full review

      Cisco

      We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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      Scalability

      Cvent

      works great no matter what type of program or how many people attending
      Read full review

      Cisco

      No answers on this topic

      Return on Investment

      Cvent

      • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
      • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
      • Positive - adoption rates have been so high we are looking into using the program for more and more events
      Read full review

      Cisco

      • Socio has improved the ROI on my fundraising events by keeping attendees focus and housed in the event. With Zoom or random links attached they get lost in the web of distractions.
      • Attendees are easily able to connect with speakers, providers and others guests.
      • I can incorporate donation links, monthly giving, and silent auctions all in one easy-to-find place!
      • Sponsors do not feel left out! They can highlight exactly what they want and be engaged virtually!
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      Screenshots

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