CrowdCompass vs. Webex Events (formerly Socio)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdCompass
Score 6.9 out of 10
N/A
CrowdCompass is an event management software system offered by Cvent.N/A
Webex Events (formerly Socio)
Score 8.5 out of 10
N/A
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
Pricing
CrowdCompassWebex Events (formerly Socio)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CrowdCompassWebex Events (formerly Socio)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrowdCompassWebex Events (formerly Socio)
Top Pros
Top Cons
Features
CrowdCompassWebex Events (formerly Socio)
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
CrowdCompass
-
Ratings
Webex Events (formerly Socio)
8.6
10 Ratings
4% above category average
Responsive Design for Web Access00 Ratings8.410 Ratings
Mobile Application00 Ratings8.710 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.510 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
CrowdCompass
-
Ratings
Webex Events (formerly Socio)
9.4
9 Ratings
14% above category average
Calendar integration00 Ratings10.01 Ratings
Meeting initiation00 Ratings10.01 Ratings
Integrates with social media00 Ratings10.01 Ratings
Record meetings / events00 Ratings8.48 Ratings
Slideshows00 Ratings9.01 Ratings
Event registration00 Ratings8.87 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
CrowdCompass
-
Ratings
Webex Events (formerly Socio)
8.0
8 Ratings
0% below category average
Live chat00 Ratings8.08 Ratings
Audience polling00 Ratings8.17 Ratings
Q&A00 Ratings8.08 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
CrowdCompass
-
Ratings
Webex Events (formerly Socio)
8.7
7 Ratings
1% above category average
User authentication00 Ratings8.67 Ratings
Participant roles & permissions00 Ratings8.77 Ratings
Confidential attendee list00 Ratings8.87 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
CrowdCompass
-
Ratings
Webex Events (formerly Socio)
8.6
8 Ratings
3% above category average
Branding options00 Ratings8.37 Ratings
Attendee list export00 Ratings8.98 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
CrowdCompass
-
Ratings
Webex Events (formerly Socio)
8.2
9 Ratings
2% above category average
Registration, RSVP, and ticketing00 Ratings8.36 Ratings
Email marketing00 Ratings10.01 Ratings
Livestreaming00 Ratings8.08 Ratings
Audience engagement00 Ratings8.09 Ratings
Event recording00 Ratings8.38 Ratings
Virtual booths00 Ratings7.07 Ratings
Networking00 Ratings7.88 Ratings
Event analytics00 Ratings8.48 Ratings
Best Alternatives
CrowdCompassWebex Events (formerly Socio)
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdCompassWebex Events (formerly Socio)
Likelihood to Recommend
8.0
(103 ratings)
9.1
(60 ratings)
Likelihood to Renew
7.0
(10 ratings)
9.1
(2 ratings)
Usability
7.4
(10 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(34 ratings)
8.2
(1 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(5 ratings)
-
(0 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CrowdCompassWebex Events (formerly Socio)
Likelihood to Recommend
Cvent
CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
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Cisco
WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
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Pros
Cvent
  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
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Cisco
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
Read full review
Cons
Cvent
  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
Read full review
Cisco
  • Sometimes I feel like it uses too many resources and makes my computer go slower
  • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
  • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
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Likelihood to Renew
Cvent
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
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Cisco
Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
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Usability
Cvent
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
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Cisco
No answers on this topic
Reliability and Availability
Cvent
Have not had any issues with availability
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Cisco
No answers on this topic
Performance
Cvent
Have had no issues
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Cisco
No answers on this topic
Support Rating
Cvent
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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Cisco
Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
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Online Training
Cvent
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
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Cisco
No answers on this topic
Implementation Rating
Cvent
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
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Cisco
No answers on this topic
Alternatives Considered
Cvent
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
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Cisco
We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
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Scalability
Cvent
works great no matter what type of program or how many people attending
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Cisco
No answers on this topic
Return on Investment
Cvent
  • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
  • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
  • Positive - adoption rates have been so high we are looking into using the program for more and more events
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Cisco
  • User retention has increased by 25% with the help of Webex Events
  • Lead retrieval at events is made very simple, thereby saving a lot of time for us
  • Session tracking gives us a lot of valuable insights, helping us understand our users better
  • Lead location tracking is present which helps us segment our audience better
Read full review
ScreenShots

Webex Events (formerly Socio) Screenshots

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.