CrowdCompass vs. Whova

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrowdCompass
Score 6.9 out of 10
N/A
CrowdCompass is an event management software system offered by Cvent.N/A
Whova
Score 9.0 out of 10
N/A
Whova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A
Pricing
CrowdCompassWhova
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CrowdCompassWhova
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWhova offers discounts for multi-event packages.
More Pricing Information
Community Pulse
CrowdCompassWhova
Considered Both Products
CrowdCompass
Chose CrowdCompass
Compared to Whova, CrowdCompass offered me way more functionalities even if not all of them were useful for me at the beginning. It was offering me more flexibility and evolution possibilities which ended up being needed quickly.
Compared to EventMobi, two factors helped me make …
Whova
Chose Whova
Whova apps are okay (not great and not a dismal failure) and have functionality similar to CrowdCompass. Whova is a little more advanced in some ways than CrowdCompass because of its "one agenda delivered to the website/mobile app" philosophy. CrowdCompass was actually …
Top Pros
Top Cons
Features
CrowdCompassWhova
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
CrowdCompass
-
Ratings
Whova
8.3
47 Ratings
0% above category average
Responsive Design for Web Access00 Ratings8.139 Ratings
Mobile Application00 Ratings8.646 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.343 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
CrowdCompass
-
Ratings
Whova
8.0
45 Ratings
2% below category average
Calendar integration00 Ratings7.832 Ratings
Meeting initiation00 Ratings8.233 Ratings
Integrates with social media00 Ratings7.934 Ratings
Record meetings / events00 Ratings7.825 Ratings
Slideshows00 Ratings7.825 Ratings
Event registration00 Ratings8.538 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
CrowdCompass
-
Ratings
Whova
8.3
41 Ratings
3% above category average
Live chat00 Ratings8.229 Ratings
Audience polling00 Ratings8.434 Ratings
Q&A00 Ratings8.438 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
CrowdCompass
-
Ratings
Whova
7.7
30 Ratings
11% below category average
User authentication00 Ratings7.228 Ratings
Participant roles & permissions00 Ratings7.926 Ratings
Confidential attendee list00 Ratings7.821 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
CrowdCompass
-
Ratings
Whova
7.9
30 Ratings
5% below category average
Branding options00 Ratings7.824 Ratings
Integration to Marketing Automation00 Ratings8.121 Ratings
Attendee list export00 Ratings7.725 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
CrowdCompass
-
Ratings
Whova
7.9
53 Ratings
2% below category average
Registration, RSVP, and ticketing00 Ratings8.441 Ratings
Email marketing00 Ratings7.331 Ratings
Livestreaming00 Ratings7.923 Ratings
Audience engagement00 Ratings7.947 Ratings
Event recording00 Ratings7.521 Ratings
Virtual booths00 Ratings7.514 Ratings
Networking00 Ratings8.450 Ratings
Event analytics00 Ratings7.930 Ratings
Best Alternatives
CrowdCompassWhova
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrowdCompassWhova
Likelihood to Recommend
8.0
(103 ratings)
9.3
(242 ratings)
Likelihood to Renew
7.0
(10 ratings)
9.1
(4 ratings)
Usability
7.4
(10 ratings)
8.2
(11 ratings)
Availability
9.1
(1 ratings)
9.1
(1 ratings)
Performance
9.1
(1 ratings)
9.1
(1 ratings)
Support Rating
8.0
(34 ratings)
7.1
(95 ratings)
Online Training
7.3
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(5 ratings)
8.0
(62 ratings)
Configurability
8.2
(1 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
9.1
(1 ratings)
9.1
(1 ratings)
Product Scalability
8.2
(1 ratings)
9.1
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
9.1
(2 ratings)
Vendor pre-sale
9.1
(1 ratings)
9.1
(2 ratings)
User Testimonials
CrowdCompassWhova
Likelihood to Recommend
Cvent
CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
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Whova
Whova was appropriate for the purpose of a health conference. I would recommend the platform to other NGOs considering platforms for their conferences, particularly if engagement is a critical process and outcome of the conference. As a health conference that involved people with living experience of the health topics at the conference, i.e. peer workers, peers in professional roles, people from affected communities, engagement was important.
Read full review
Pros
Cvent
  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
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Whova
  • Speakers, exhibitors, and sponsor management (they can enter their own information/profiles!)
  • Webpages get generated automatically for agenda, speakers, exhibitors, and sponsor information entered within Whova! Then, we can drop this information into our website and it gets automatically when something gets updated within Whova (for example, a speaker updates their title
  • Or credentials)
Read full review
Cons
Cvent
  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
Read full review
Whova
  • Literature and pictures uploaded but no easy way to download the collection.
  • No easy way to access information after the period after the conference ended.
  • No easy way to access the list of participants and contact information - could be pdf'd.
  • There was a little connectivity issues but not much.
  • Some of the meetings were scheduled while we slept.
  • The cost of using Whova for small meetings.
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Likelihood to Renew
Cvent
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
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Whova
We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
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Usability
Cvent
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events. Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
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Whova
Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
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Reliability and Availability
Cvent
Have not had any issues with availability
Read full review
Whova
We had no availability issues!
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Performance
Cvent
Have had no issues
Read full review
Whova
We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
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Support Rating
Cvent
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
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Whova
I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
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Online Training
Cvent
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
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Whova
No answers on this topic
Implementation Rating
Cvent
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
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Whova
I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
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Alternatives Considered
Cvent
Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
Read full review
Whova
We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
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Contract Terms and Pricing Model
Cvent
No answers on this topic
Whova
I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
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Scalability
Cvent
works great no matter what type of program or how many people attending
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Whova
Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
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Return on Investment
Cvent
  • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
  • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
  • Positive - adoption rates have been so high we are looking into using the program for more and more events
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Whova
  • I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.
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ScreenShots

Whova Screenshots

Screenshot of Award-Winning Mobile Event AppScreenshot of Sponsor & Exhibitor Tools