What users are saying about
155 Ratings
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Top Rated
324 Ratings
155 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Whova

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Top Rated
324 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • CrowdCompass is rated higher in 2 areas: Support Rating, Implementation Rating
  • Whova is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Product Scalability
  • CrowdCompass and Whova are tied in 2 areas: Availability, Performance

Likelihood to Recommend

8.0

CrowdCompass

80%
103 Ratings
8.8

Whova

88%
134 Ratings

Likelihood to Renew

7.0

CrowdCompass

70%
10 Ratings
10.0

Whova

100%
1 Rating

Usability

7.4

CrowdCompass

74%
10 Ratings
8.7

Whova

87%
8 Ratings

Availability

9.1

CrowdCompass

91%
2 Ratings
9.1

Whova

91%
1 Rating

Performance

9.1

CrowdCompass

91%
2 Ratings
9.1

Whova

91%
1 Rating

Support Rating

8.1

CrowdCompass

81%
54 Ratings
5.0

Whova

50%
77 Ratings

Online Training

7.3

CrowdCompass

73%
1 Rating

Whova

N/A
0 Ratings

Implementation Rating

7.7

CrowdCompass

77%
11 Ratings
7.6

Whova

76%
26 Ratings

Contract Terms and Pricing Model

CrowdCompass

N/A
0 Ratings
9.1

Whova

91%
1 Rating

Product Scalability

8.2

CrowdCompass

82%
1 Rating
9.1

Whova

91%
1 Rating

Likelihood to Recommend

CrowdCompass

CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.
Blu Nordgren | TrustRadius Reviewer

Whova

I think the Whova app was such a great tool for a conference/ convention. It allowed me to reach out to attendees prior to the meeting and allowed me the opportunity to meet them if I wanted to set up a meeting. I am unsure of how long the information is able to be viewed but I hope for a while so I can access time to get people I haven't introduced myself to yet. Kept me up to date with events happening in throughout the day and evening times and allowed others to post in the community of meet-ups happening in and outside of the event! Such a great tool!
Brittany Jones | TrustRadius Reviewer

Pros

CrowdCompass

  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
Pamela O'Connor, CMP | TrustRadius Reviewer

Whova

  • The app keeps everyone up-to-date with real-time notifications of how participants are viewing presentations, promotions and notices
  • It enables exhibitors to view participants, including competitors, before going live in order to ensure equal opportunity and better understanding of how best to operate
  • The meeting forums, such as integrated Zoom, were robust enough technology for those with cutting-edge gear as well as those less tech-savvy who might have older components as they worked for all types of hardware.
  • The app seemed to capture the "Community" feeling one gets when attending a live show with personal messages, public and private message groups, introductory procedures and an all-inclusive design suitable for any user
Kevin Reynolds | TrustRadius Reviewer

Cons

CrowdCompass

  • Last year, the gamification did not allow much customization, which was a shame. I hope that by the time I am ready to build my 2020 app, this function has been expanded
  • The app to upload/edit push notifications was only available on iPhone so I had to have another team member handle that seems I have an android phone.
  • Emails (invites, etc.) often go to junk.
Anonymous | TrustRadius Reviewer

Whova

  • Literature and pictures uploaded but no easy way to download the collection.
  • No easy way to access information after the period after the conference ended.
  • No easy way to access the list of participants and contact information - could be pdf'd.
  • There was a little connectivity issues but not much.
  • Some of the meetings were scheduled while we slept.
  • The cost of using Whova for small meetings.
Sylvia Mitchell | TrustRadius Reviewer

Pricing Details

CrowdCompass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Whova

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

CrowdCompass

CrowdCompass 7.0
Based on 10 answers
We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.
Anonymous | TrustRadius Reviewer

Whova

Whova 10.0
Based on 1 answer
It was an enjoyable experience. I do not know if a small organization like ours would be able to use this all the time but national events it is awesome
Christina Shinault | TrustRadius Reviewer

Usability

CrowdCompass

CrowdCompass 7.4
Based on 10 answers
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events.Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Jessica LOPES | TrustRadius Reviewer

Whova

Whova 8.7
Based on 8 answers
Whova is quite user friendly, and helpful for the conference planner. It has features such as sample emails to attendees and import abilities if you have your sessions on a spreadsheet to avoid having to enter each session manually. Another thing we didn't like was the inability to allow attendees to enter a pre-recorded session only when it is scheduled to be presented. It's either all pre-recorded can be viewed once the conference opens, or none.
Anonymous | TrustRadius Reviewer

Reliability and Availability

CrowdCompass

CrowdCompass 9.1
Based on 2 answers
Have not had any issues with availability
Anonymous | TrustRadius Reviewer

Whova

Whova 9.1
Based on 1 answer
We had no availability issues!
Anonymous | TrustRadius Reviewer

Performance

CrowdCompass

CrowdCompass 9.1
Based on 2 answers
Have had no issues
Anonymous | TrustRadius Reviewer

Whova

Whova 9.1
Based on 1 answer
We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
Anonymous | TrustRadius Reviewer

Support Rating

CrowdCompass

CrowdCompass 8.1
Based on 54 answers
Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.
Anonymous | TrustRadius Reviewer

Whova

Whova 5.0
Based on 77 answers
Rarely get answers to questions. Haven't had replies to multiple requests for customer support. Quite frustrating to have these problems, after paying 100% in advance. They don't seem to care about the customer (me) after getting my payments. Hoping that someone will respond to my requests for support sometime, but not holding my breath. They have these virtual "workshops" which are supposed to be a substitute for training. It's actually a sales presentation. You can't really interact with the presenter as they are more interested in the new prospects rather than existing customers.
Mark Michelson | TrustRadius Reviewer

Online Training

CrowdCompass

CrowdCompass 7.3
Based on 1 answer
Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available
Anonymous | TrustRadius Reviewer

Whova

No score
No answers yet
No answers on this topic

Implementation Rating

CrowdCompass

CrowdCompass 7.7
Based on 11 answers
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Jennifer Wenger | TrustRadius Reviewer

Whova

Whova 7.6
Based on 26 answers
In terms of my own usage, I appreciate the ability to download the application several days prior to the conference and plan for it in advance. There were some competitive features that allowed the users to gain points by posting images, questions, comments, and such which made the app very fun and interesting.
Deidre Schwartz | TrustRadius Reviewer

Alternatives Considered

CrowdCompass

Easier to use interface that directly links with our Cvent registration system. We switched due to this integration, the gamification improvements, the benefits for on-site check-in and session selections, and ease of design/use for our builder team. We have especially enjoyed the New Attendee experience over the look/interface of our previous apps
Geoffrey Seiler | TrustRadius Reviewer

Whova

We believed that Whova had better functionality and add-ons from our early conversations at an acceptable price point. This is not the case. One consideration - polling and voting - is very limiting, you can type in multiple-choice polls 'live' ie mid-session, or put them in on a timed basis but this kills the fluidity or efficiency of doing so, taking staff away to manually type and send polls. It's rife with this type of thing.
Ben D | TrustRadius Reviewer

Contract Terms and Pricing Model

CrowdCompass

No score
No answers yet
No answers on this topic

Whova

Whova 9.1
Based on 1 answer
I was happy with the contract terms and pricing model.
Anonymous | TrustRadius Reviewer

Scalability

CrowdCompass

CrowdCompass 8.2
Based on 1 answer
works great no matter what type of program or how many people attending
Anonymous | TrustRadius Reviewer

Whova

Whova 9.1
Based on 1 answer
Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
Anonymous | TrustRadius Reviewer

Return on Investment

CrowdCompass

  • Positive - CrowdCompass has allowed us to eliminate paper programs thus saving thousands of dollars in printing and labor
  • Positive - the ability to send push notifications when there is a change to the schedule is something a paper program could never do
  • Positive - adoption rates have been so high we are looking into using the program for more and more events
Chelsea Benge | TrustRadius Reviewer

Whova

  • I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.
Juli Bark | TrustRadius Reviewer

Screenshots

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